Allegiant Air Corporate Office Headquarters HQ

Allegiant Air Corporate Office Headquarters HQ
8360 S. Durango Drive
Las Vegas, Nevada 89113 USA
Lost Baggage: 1-866-719-3910
TTY: 1-702-430-3283
Corporate Phone Number: 1-702-851-7300
Customer Service Number: 1-702-505-8888

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  1. I have flown many times with allegiant with out problems. Lately your airlines has caused me many heartaches I am about to file a class action lawsuit with ADA because of your ticket agents negligence.
    My body parts are locked and I need to be in a bulk seat area. I have been laid up many weeks because your agent popped my hip seating me else where. I refuse to be injured because of their negligence. Your agents are in violation of code 382.81 item D. Which they are not doing. My current reservation is M392936. If I am harassed again I will file a suit. Please inform Connie at your 702 505888 number and Please inform South Bend Indiana agents. Sorry to see such a great airlines be so anti ADA. M. Reynolds

    my most recent reservation is M392936

  2. Sorry your airline has no empathy was you are losing your dad. I book a trip because they thought my dad would pass very quickly after removing all tubes and life support. He did not all we wanted to do postpone our trip so we would not lose our money. Myself and wife are on disability can not afford another ticket if we lose the ones for this coming trip. That would mean I would not be able to go back home with mt family and say goodbye to my dad.

    my reservation is M533652

  3. I have been trying to call customer service for well over a week, everyday multiple times a day, I get no answer. Having a high call volume every day for such a limited travel airline is crazy. I have waited multi times for well over 45min and still no customer service member came on the line.. My husbands deployment got extended which is way out of our control. All I want to do is postpone our trip. However I feel that they do not answer so that your trip date arrives and you then are considered a (NO SHOW) and therefor forfeit any and all money paid for the trip.
    Sincerely very upset military wife!!!!!!!! Just remember my husband serves so you have the freedom to have your airline company and to protect the skies that you are flying in!!!!!!!!!!!!!

  4. Last year, I purchased a ticket and plans fell through so I called Allegiant air within 10 minutes of my booking to cancel but I could not get a refund because it was within 7 days of travel and I did not purchase TripFlex. I received a travel voucher that must be used within a year. Within days of this, I got laid off of my job and it took a several months to get another job. We all know that a new job is demanding and time off is usually not an option on in addition to not having ample amount of funds. Nothing matters to Allegiant, I could not get my ticket refunded of 414.00, money I could use during desperate times. Recently, I emailed Customer Service to request an extension for my voucher and I received and auto response that it could take up to 60 days for a resolution. My voucher expires in April! Yet, Allegiant does not want any additional emails in this regard because they can get confused. Ahhh.. I worked in the airline industry for 6 years and that airline customer service department was very accommodating. Who in the world wants to cause grief and havoc to people who are already upset, need assistance and resolution. I believe all respectable airlines and businesses in general have empathy and will work with a passenger or customer or guest to get issues resolved. I have never experienced such horrible and antiquated customer service regulations. More than likely, I will lose my 414.00. I am sure we all have an extra 414.00 to toss away instead of paying a mortgage or some sort of insurance premium. My words cannot express how appalled that I am with Allegiant. I have called the Allegiant call center and everyone I spoke with in this regard was not empathetic and threw the terms and conditions in my face.
    The other nite a representative advised me that I have one year to travel and if I don't then you will forfeit your voucher, it is not Allegiant's fault. Wow...I will now try to contact the corporate office with my complaint. Then again, my dad once said "s--- rolls down hill".

    1. IT # J665230 for the above complaint on 3/3/2015..

      I am not a robot? I do not get it at all.


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