Yamaha USA Corporate Office Headquarters

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Yamaha USA Corporate Office Headquarters
Yamaha Corporation of America
6600 Orangethorpe Ave.
Buena Park, CA 90620 USA
Corporate Phone Number: 1-714-522-9011
Fax Number: 1-714-522-9961
Audio Customer Service Number:1-719-522-9105
Brass, Woodwinds, Strings and Percussion: 1-714-522-9011
Digital Pianos, Keyboards, Guitars, Drums: 1-714-522-9000
Acoustic Pianos & Disklavier: 1-714-522-9000
Steinberg: [email protected]


Yamaha Motor Corporation USA
6555 Katella Ave.
Cypress, CA 90630 USA
Corporate Phone Number: 1-714-761-7300
Fax Number: 1-714-761-7302
Yamaha Card: 1-800-252-5265
Yamaha Installment: 1-877-314-1507
Star Motorcycles: 1-800-656-7695
Outboard Motors: 1-866-894-1626
Customer Service Number: 1-800-962-7926



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6 comments:

  1. Dear Yamaha Coroprate Executives, I currently own a 2007 Grizzly 700 ATV. My scooter wouldn't start so I replaced the battery. Still didn't work. I took it to my Dealer (All Trerrain Motor Sports, Grand Junction, CO, and the answer was the stator was bad. They stated it was a design flaw and that the stator caps were re-designed in 2009 to provide better oil flow to the stators. They wanted $900 to tear it down and repair it, to the 09 up-date specs. I read posts on the internet that there has been a Tech Bulletin go out, Whereas, Yamaha would stand good for all parts and labor for the repairs.I re-contacted my dealer and told them about the bulletin. They called the Yamaha rep and called me back. "Good news" Yamaha will warranty parts & labor. Bring it down and we'll order the parts". I took it down and it's been a week... They called me today and said Yamaha has now denied the claim, based on the fact that my machine out of warranty. I got the Yamaha Customer Assistance# and called them. They told me the warranty is based on the original purchase date (late in 06) regardless of the milage. They will not honor my issue. I asked them about the Tech Bulletin and her response was flatly... "Tech Bulletins are for dealers and not the general public. We cannot help you with these repairs." I thought I might have no choice other than buying the parts on the internet and fixing it my self.
    The machine is still at the dealer. I now find evidence, on the internet that 07-08 Grizzly' are still being repaired for the same issues,in the US and Canada, under warranty, but not mine... A Design flaw is a design flaw, regardless of the original purchase date. I Purchased my first new Yamaha in 1978 (440 Exciter Snow Machine). Since then I have owned other sleds, motorcycles and ATV's (all Yamahas). I have always been a big Yamaha fan and recommended Yamaha products to my employers and friends. I intend to have the dealer go ahead with the repairs (I guess at my expense), but as much as I like Yamaha products... My next purchase will not be a Yamaha.
    Danny Burns, Grand Junction, CO [email protected]
    (970) 250-6268

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  2. Hello: I have been searching the Yamaha website trying to find who to contact regarding the copyright of your brand, I am interested in manufacturing a product that carries the Yamaha Logo and the word Yamaha. Is it possible for you to direct me to the correct person or office in order to obtain/purchase permission to use the brand.

    Regards

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  3. Hello Yamaha, we bought a brand new pontoon last summer 2014 from Shadracks, oh yes, they were quick to take our money, but customer service, and maintenance SUCKS, we took our boat in 2 weeks ago for a 1 hr oil change and they still have it and haven't touched it yet. They have a mechanic that isn't there own employee, he just rents there area and he could care less if he works on any of there customers boats, this is not right, plus they told us when we bought the boat that they were the only YAMAHA dealer in the area to work on our boat, well I just looked up and there is 10-12 places you have listed to do our maintenance work, we are going tomorrow to pick up our boat and take it 2 miles down the road from Shadracks to get our service done, and we will get it back the next day.

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  4. I bought a gas golf cart. The pipe from the exhaust is located directly under the seats. The fumes from the exhaust enter the cab. I will not be able to put my sides down in inclement weather due to the fumes. I can still smell the gas fumes with the sides up. How do I extend the exhaust pipe so the fumes blow outside the cart. The dealer told me Yamaha is selling these carts as fast a they can produce them, and are probably not willing to change the design, or have a recall. Please advise.

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  5. hello Yamaha I'm a proud owner of a 2015 Yamaha raider I love the way it rides the handle and the power I have one problem I need to pull the handle bars back to me my arms are short. I've been looking for some pull back riser I was hoping you can help with this matter. I would like to stay with Yamaha parts if not that's ok I just need them pull back for me to be comfortable so I can enjoy my bike to it fullest thank you. Tyrone Nelson.([email protected]

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  6. In April 2015, I responded to a internet ad from a Wisconsin Yamaha dealer. Ad was for new 2012 Royal Star motorcycles, I called made arrangements and purchased one. I hauled the bike back to Central Illinois, when I unloaded the bike it would not stay running,unless the choke was pulled out. Made appointment with local dealer to check the bike. They made some adjustments so the bike would stay running. Advised me to put a fuel system cleaner in the fuel to see if it would help. Otherwise the carbs would need to be removed and cleaned. 2015 riding season I did this, fuel mileage is not good and it seemed sluggish. During winter storage I used Stabil in the fuel along with the fuel system cleaner and started the bike on regular basis. My mother's health became serious and I did not do a lot of riding in 2016. I was able to take the bike on a long ride and still the same conditions existed, low fuel mileage and sluggish. I took the bike back to local dealer and dealer indicated carbs needed to be rebuilt (quoted $1000.00). Dealer did a Warranty Service request and it was denied. Bike was suppose to have 2 years of warranty (expire April 2017). Per Yamaha it was saying it was because I did not follow proper maintenance. I have had 5 motorcycles, 3 of them were Yamaha and used same storage practices and never had any problems. My perspective is that this bike had residual fuel left in it from factory. Bike was in storage for over 3 years in the inventory of a Yamaha dealer. Which this created the current condition, that Yamaha wants me to now pay for. I agree improper maintenance can cause these conditions, but it did not happen while the bike was in my care.
    April 2017, the Warranty expires, this bike has 2600 miles on it. I have made repeated Service requests to Customer Service and contacts thru the dealer each time it comes back that Yamaha will not cover. My only request is: Please make this right, it is my opinion Yamaha should cover this.
    [email protected]

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