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Jewel-Osco Corporate Office Headquarters

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Jewel-Osco Corporate Office Headquarters
150 Pierce Rd.
Itasca, Illinois 60143 USA
Website: http://www.jewelosco.com/
Corporate Phone Number: 1-630-948-6000
Customer Service Number: 1-877-932-7948

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214 comments:

  1. What ever happened to the Christmas wrapping paper sheets that you sold. Who likes working with rolls. Please bring them back!!!!!

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    1. I have never been this disappointed in a grocery store then the one is Palatine on Plum Grove road.
      I am shocked how they can keep running the way they are, produce is not fresh at all, it is like they are taking the left overs after other grocery chains took theirs. They are out of so many items, I go there every Sunday and I am totally disgusted but it is convenient and that is why I put up with it. And Dominicks closed, Jewel should have closed instead the way they are running that store. The Jewel on Kirchoff in Rolling meadows is so much better. They should have the store manager get the other one up to a decent store. Anything is better then what it is now!!!!!!!

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    2. I am having the same problems with the Jewel store on North Lincoln Avenue in Chicago North Center. That is why Mariano's is taking so much of your business. Are you hiring incompetent store managers? I will give you my name and phone number because I really would like to hear from someone as to what the problem is. It appears that it is happening in several of your stores.

      Michel Buxton/773-525-7461

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    3. Jewel sucks by my house too. In Skokie. Produce is rotten with fur growing on baby cucumbers. tomatoes with moldy bits.

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    4. I was at your store on Desplaines in Chicago and was horrified to find an overstuffed small tank full of Live lobsters. It's ironic that it's next to the "organic range free" chicken. I've forwarded the pictures to others in the anti cruelty group. Several have said they will no longer shop at Jewel.If it were any other animal, even fish, you wouldn't leave them trapped under many others. Shame on you.

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    5. Let me tell you about 4250 N Lincoln Ave. Jewel in Chicago, IL. Mike Scotkovsky and Jean Volland are running that location into the sewer. Mike hired Jean Volland. She is so vile that I have witnesses he degrade and belittle an employee with cerebral palsy. Mike on the other hand is such a moron that he can't admit he made a mistake by ever hiring her. So this weak minded buffoon keeps her working and calling the shots. Since I joined up proudly with the Jewel organization the level of professional conduct and respect among management and employees is abysmal. It's been a year now and the mindset of management being so important to themselves has taken their egos and ripped this store into pieces. 85 percent of my front end left to other parts of the store or quit all together citing Jean Volland as a Medusa like figurine. It's abhorrent when I went to Mike. That's when I learned his attitude toward business ethics and being morally sound is no better than Jean Volland. Lets take another step back and talk about how the produce is never fresh. The chicken gets you sick. The salad bar is old. The stocked shelves are always messy. The belts for the cashiers are constantly broken. Plus half of them are missing buttons. I believe corporate only gets one side of the story most of the time. Well here's the truth. This store is on it's way down. The second Aldi opened around the corner hours were cut across the board. That's just a band aid on a ship with a huge hole in it's hull. Close by is a CVS, Trader Joes, and a Whole Foods. You can't tell me that Jewel on Wellington and Ashland isn't 24 hours anymore because a three story Whole Foods is a block away. Management knows the numbers are down at 4250 N. Lincoln and they think barking orders in a military fashion will somehow magically create more customers. All they have done is create a hostile work environment. It's become an unhappy place to be. Customers pick up on that. We have a few excellent employees that are friendly with customers. Because they want to. And because they should. Customers pay our bills. Not management,who have been consumed with such power over scheduling the best aren't on it enough. I personally think it's a disgrace that corporate have overlooked this location for so long. And let things be status qou. It appears that Just this past September you were alerted to the atrocities allowed by Mike Scotkovsky and Jean Volland. Don't get me wrong the assistants aren't much better. If they are at all. My whole life I spent doing what's right. And watching all these sick and demented sociopaths get away with treating the kind hearted with pure hate. And in this manner getting ahead in the retail field though lies and deceit. It's wrong and it has to stop. And it's being proven wrong as company after company goes bankrupt, and giants like Amazon.Com step in. Because why leave your chair to get anything including food for less money and less hassle? It's not just retail. The steel mills have closed. China can send steel here for pennies over the dollar. Food Motor factories gone because Japan can make their parts for the pennies over the dollar. Apple Computer has it's headquarters in China. Nike does the same. The Dow is only rising because Billionaires are in office. Prices are inflated. And when Trump is gone there will be a huge crash. I really want to give Jewel the rest of my life. But in my store Mike and company are making it near impossible by just being total jerks. I won't quit it's not in my nature. But for once I wanted you and human resources and hopefully the Board of Trustees to see this statement and actually care enough to make some managerial moves before it's too late. Strike while the iron is still hot. Behold he who hesitates is lost. Very Truly Yours,
      Concerned employee, for people, our business and the state of world affairs.

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  2. I have been getting my prescriptions from your store for a long time and now you have decided to change companies. I am not having any luck with this company but when I asked if they could give me the one I have been taking for a long time they said no.I would love to have the name of the company so that I could get them myself with the help of my doctor. I am 81 yrs old and was doing OK till now and i would really appreciate your help.Thank you

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    1. I have been with Jewel/Osco pharmacy for several decades, and in my experience, ASK ANOTHER PERSON IN THE PHARMACY. If one says no, ask another...ask for the head pharmacist. They should at least try to get the manufacturer you had the best results with...unless it is not available any longer. I hope this helps. I have established a close working relationship with my pharmacist, so she knows everything about my needs, and I also have a specific manufacturer that works best...they work to make sure THAT one is what I get. KEEP TRYING! I hope this helps!

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  3. I think as a courtesy to your customers and a way to stay competitive Jewel should price match. I was disappointed this morning when I asked and was turned down. I went to Dominick's Finer Foods to complete my shopping, which is farther away but more customer friendly.

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    1. Need not to shop at Jewel they don't need customers they were bought out

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    2. I have changed to Dominicks also. Their shelves are stocked and if they have a sale, they don't run out on the 2nd day of the sale. I also hate the Dietz lunch meats thet the new owners of Jewel are selling.

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    3. My family shopped at Jewel for many decades, until the SuperTarget opened. They have much better prices most of the time, except for a few sales at Jewel sometimes. Basically, we have found that Target's prices are an average of $1 LESS per item in the cart...it adds up! Plus, now, Target has a red card, and it saves 5% across the board...also saving money big time. I have saved over $100 this year with the red card alone....on top of the cheaper prices than Jewel...same brands. Target is amazing!

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  4. Why do you keep the yorkville , Ill jewel opened the ad you send out should read ALL AD ITEMS are not in stock in all of our stores. No matter what I go in there that is in the add it is never in stock you eather need to put a MANAGER in there that knows how to order for ads or just put in your ad items are limited to store stock only at our Yorkville Ill store due to managers blaming Corp for not shiping what the store orders and the district manger should be fired for allowing this store to not order This is how dump the management in Yorkville is the ad said you have crab legs on sale for $6.99 in the store at 12.30 they were out when I ask if there was any in back was told sorry we willnot have any more until our truck comes in Sat Today is Valentines Day why would I want to wait until Sat But yea Oswego, Aurora & Montgomery had them

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    1. Please learn English grammar before posting.

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    2. The Jewel company was bought out by another company. They are always out of product weather they are on sale or not. They discontinued a lot of the Jewel Signiture lunch meats and replaced them with Dietz brand. They are awful. I am no longer a Jewel customer. I go to Target and Dominicks. I bet Dominicks will make a come back and surpass Jewel.

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  5. The jewel on 4250 n lincoln uses to be my favorite go to place for flowers but Now there is this manager with a real bad attitude, she is never there so they always page her over the intercom. 10 minutes later she comes very mad and wont even loo at me. So rude. Now if i do go here i try going evenings not to deal with her. Horrible customer service.

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  6. You should see how they treat their employees...they let these young guys boss the older women around and call them names... not nice....and Yes you need to learn the language before posting....a little grammar might help too.

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    1. March 18th, and March 8th, if people like you are fucking worried about how people are spelling or using grammar i would suggest you to go fuck yourselves and learn too be nicer to people.

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  7. Elk Grove Village Il. 2 things--- Name- Maureen. Last name unknown. Maureen was assisting another worker in the frozen foods, while I heard her bashing someone on how they didn't do their job, to another employee. Downright unprofessional as she is some part of management. 2-- I broke up the convo to ask where napkins were located and she turned to me in the utmost disgusted look and sour face like I had bothered her and so I just walked away. As long as she is employed at your store, I will shop elsewhere.

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  8. This comment has been removed by a blog administrator.

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    1. Since the company was bought out, there are a lot of things missing. The shelves are often empty where you would find common products. Their Deitz lunch meat is awful! I no longer go to Jewel either.

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  9. My 83 year old moither was mugged by the greeting card area Sat. May 18 in the Jefferson St. store! My question is what kind of security is in place to protect SENIOR CITIZENS waiting for perscriptions? He snatched her purse from her cart as she was holding it then WALKED out the door, luckily some fellow shoppers helped her retrieve her purse intact but not being able to detain the perp. With all of the cameras and undercover shoplifter preventers how is this allowed to happen? This was at Jefferson St. store in Joliet, Ill.

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    1. Not to belittle the horrible experience that your poor mother went through but why is it everyone else's place to protect your precious loved ones and not yours? Most corporations employ loss management employees however it's not their sole responsibility to make sure that your family is safe all the time while visiting this or any public place! Thank god that other great citizens were there to help but you could be there as well! Just a thought from a non-corporate nor entitled perspective!

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  10. I saw a Jewel employee selling drugs in the parking lot Im a mother with kids why would Jewel allow this Brickyard Location

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  11. If I know the name of this employee selling and using drugs do I report it Jewel at the Brickyard should consider a random drug test very upset this is going on

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  12. The new owners suck. They stopped selling a lot of the Jewel Signature lunch meats and there are other products they stopped selling. The managers look at you like you are a potential thief. Jewel used to be my grocery store but I am now going to Target and Dominicks. If Jewel is pushing that awful Dietz lunch meat, and thats all you can buy, it's at least cheaper at those two stores.
    Jewel is know longer a quality store thanks to the new owners and the employees are not happy either!

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  13. No more gas rewards.... gee.... Dominicks has something the same.... That is where the hundreds of dollars I have spent at the Jewel/Osco store every week for over 50 years.... Dominicks Foods will love us I am sure..... Why did you have to go and ruin such a good thing you had going.... Not very smart....Adios....The Shabatura Family

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  14. I wanted the pharmacy gift card for new and refills But was told I had to have a coupon and I have yet to find one. I was already ticked that you discontinued the gas rebate. I spend approx $4000 a year at Osco in co-pays and my drug insurance spends Up to $20,000+ a year on mine and my wife's behalf. I spend another 14,000 on groceries there a year. Do you really want to lose my business Target is only 2 minutes down the road, Oh yeah one more thing I spent $367.60 last week on groceries and medicine and when I went to get gas all I got was 10 cents off, what's with that --- signed very un happy

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  15. Your new company is taking away the FREEDOM of your employees... Jewel osco stays open now on all holidays. Take into consideration the families these people have. I'm sure they'd rather sit in a cell.

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  16. Nothings changed. Still taking away the products we love most.

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  17. I just learned last week that Jewel, now under new management, will not work with charitable organizations. My son is a member of the Knights of Columbus, Aurora, Il. and he is a special needs person. Together we always stood out in front of our local Jewel store on Galena Blvd. collecting for the K.C.s. This money is used for the Special Olympics which my son and his friends benefit from.
    Sorry to say you have lost a customer for your store and pharmacy. I have today transferred my prescriptions.
    What I have been noticing over the past several years is a trend of big box "Establishment" Corporations changing their policies toward charitable orgs. You have just come aboard that program.
    Hope you will rethink your policy.
    Joan Solms
    Aurora, [email protected]

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  18. Very disappointed today to find out that Jewel is getting rid of self customer check out. In this day and age with technology it seems you are progressing backwards. I stood in line for sixteen minutes for three items.
    No a good move

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  19. Somebody needs to seriously look at the management problems you have at your Morris store, specificaly the Deli Dept. I dont know her name, but that woman is out of control, more than once I have heard her screaming and acting very unprofessional. why do you continue to let that happen? Your store is not the only choice available in that area. I will be shopping eleswhere from now on, last thing I want to hear is somebody who is suppose to be a leader acting like that.

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  20. Wilmette store, your store director is a creep.. I refuse to shop there. Stop eye balling my teenage daughter!!!!

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  21. Adios Jewel. Hello Dominicks (better veges), Walgreens (pharm) and Target (all else).

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  22. Don't get rid of self checkout. I for one like it a lot. Would find another retailer who had it if needed. Have you polled on this ?

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  23. Can't find anything anymore. The displays don't coordinate with the aisles like they used to and when you out change an aisle, it makes it more difficult to shop especially me being an elder.

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  24. Please put Purdue Chicken (wings) back in your store in chicago at 96th and Stony Iland otherise I don't need to shop there.

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  25. I wish jewel would bring back their mini french bread loaves. They were the best for beef and sausage sandwiches. I agree they have done away with alot of products and will ultimately lose business.

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  26. Why was the jennie o ad for .49 cents a lb honored??B>S. about the ad was printed by mistake leaving the $25.00 purchase requirement out.....the turkeys were priced and should have been sold at the Marked price...Just another company scamming the public

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