El Super Corporate Office Headquarters

27 comments
El Super Corporate Office Headquarters
Bodega Latina Corporation
14601B Lakewood Blvd.
Paramount, California 90723 USA
Corporate Phone Number: 1-562-748-0221
Customer Service Number: 1-562-748-0221
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27 comments:

  1. I had listened to a commercial on the radio about this company hiring store staff for their many locations.... so i called the number above 562 748-0221 and the woman that asnwered the telephone said ... what store where did you hear this... not in my store... so i will assume she was a store manager .... well she was very RUDE!!! I did not call her asking her for anything for free I simply called her inquiring about possible employment opportunities... definetely not only will I not ever shop there again but will let people know of their rude corporate office and employees !!!

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    1. Trust me working there isn't much more pleasant. I worked for a day and they refuse to pay me after quitting. They say they are an equal employer, but being Caucasian working at El super warehouse isn't the best job either. Always heard people talking about me behind my back, mind you I understand spanish...... Don't buy from any el super ... ever!

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  2. Same type of experience with a store manager! Extremely RUDE!

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  3. I will never shop at the Paramount store!!! I ask for help and was told he was on break. Not sure if was telling the truth because he call me stupid in Spanish.
    Rude of him because I understand Spanish.

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  4. I do not like the Christmas party on store # 13 because your employees drink outside in the parking lot end man end girl get inside the cars you know I live next to the parking on the upper floor with my wife end kids not only that the party extend to one or two am is late I think 11;pm is good next time I going to call the police

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  5. I live in the San Diego area and I used to go to the store at National City. Well, not anymore! * 8 out of 10 times the produce area is totally nasty and messy and dirty. Leaves of almost every legume are on the floor. Trash all over the produce area. The parking lot very trashy. Few months ago I made a complaint about this and Rudy Artiles, regional manager or something like that, asked me to report him issues like this. Last Saturday 03/01/14 I went to the store and I took a couple of pictures to send them to him. An employee came with the security guard saying they will kick me out of the store because I was taking pictures of their messy and nasty produce area. The store manager, Virginia, showed up with another guy named Kyle. We had a big discussion on the middle of the produce area. Virginia made few phone calls and she talked secretively in front of me about the issue. Very uncomfortable.
    Prices are good but nothing pays to have to do your grocery shopping in a nasty, messy and smelly place. I rather prefer to spend a little more money and shop at Northgate Market. Not my favorite place but is clean and organized for sure
    Horrible and unpleasant place to shop your, NOT fresh at all, produce. Pics available for those may be interested or want to verify I'm not over reacting.

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    1. I work with rudy now and they are trying to make me quit like trying to force me

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  6. I live in Oceanside CA and your store located of mission ave has rude managers and the food there is always moldy or expired mostly from the bakery. Also another problem the managers there are dating employee's that work at that store and that isn't professional at all so please look into it...

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  7. When the salinas store was first opened. I went with my son to shop since it is close to my home. We were approached by an employee who looked up/down the isle to insure we were the only ones there, then told my son and I that we needed to leave immeadiately and that we were not the right nationality to shop there. I am caucasian and live in a gang town. We left immediately and have never been back. Thing that gets me is because of my nationality I am automatically assumed racist. Racisiam come in all colors and apparently in grocery stores too.

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  8. El Super Store #14 Covina Ca.

    Manager on duty: 
    Martha Rivera Ignore my complaint because she was talking to another cashier that was next to her who I'm sure she was on break or of the clock and didn't stop talking to her while ringing my product she didn't do eye contact with me or with the product I was buying. Not sure how she keeps track of the product she's selling. I also witness her leaving the register while having a big line to do a pick up on another register I think that's very unprofessional of her as a Manager

    My complaint was regarding a meat department associated who serve the ham with the same gloves he was cleaning the glass using windex I think that's a harmful way to deal with food specially since the touch it with there hands. I explained my self what I didn't like about his service he look at me and laugh very unprofessional.

    Changes need to be done with management and associates at this location ASAP

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    Replies
    1. Contact the LA County Health Department. They may actually investigate and give them a big fine. Also, contact CalOSHA -Occupational Safety and Health Administration for California, if they don't go after them, they may be able to steer you in the right direction.

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  9. El Super Store # 14 Covina Ca.

    Director de servicio:
    Martha Rivera Ignorar mi queja porque ella estaba hablando con otro cajera que estaba junto a ella, que estoy seguro de que ella estaba de en reseso o fuera de horas de trabajo y sela paso ablando con ella mientras toca mi producto que ella como la manager no hizo contacto visual con conmigo o con el producto que estaba comprando que buenos ejemplos le esta poniendo a los trabajadores. No estoy seguro de cómo se realiza un seguimiento del producto que está vendiendo. También soy testigo de su salida del registro, mientras que tener una gran linea de personas esperando y dejo la registradora sola para hacer una recogida en otro registro Creo que eso es muy poco profesional de su como Gerente

    Mi queja es con respecto a un departamento de la carne asociados que sirven al jamón con los mismos guantes que estaba limpiando el cristal con Windex Creo que esa es una manera perjudicial para lidiar con comida especialmente ya que el contacto con las manos allí. Le expliqué lo que no me gustó de su servicio él me mira y se ríe muy poco profesional.

    Los cambios se deben hacer con la gerencia y los asociados en este lugar lo antes posible

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  10. Manager and store director are extremely rude would not take a coupon even after corprote office said they had to. Manager started talking to other employees as I spoke to him will never shop there again. New victorville store

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  11. I am a disabled veteran and use a cane to assist my walking. I have shopped at the El Super store in San Fernando about every 2-3 weeks, since I moved into town in the middle of March 2014. I love shopping there because with my limited income, the dollar buys more there than at other stores. I always use my special ‘tactical’ pack (a recent gift to me) to hold my groceries for the several block walk to my home in the senior complex - I do not drive and only travel is either walking or public transportation. My new pack makes life a lot easier to carry 10-20 pounds of food weight evenly distributed and supported on my back and not carried in bags with one hand (impossible with my condition). Everywhere I go, my pack is with me to either carry groceries and merchandise!

    On the afternoon of 23 June, approximately 5PM, I had the pack in the shopping cart as usual and as I was starting to enter the deli department from the entry way, a new security guard (one I’ve ever seen before) came over and said I could not enter with my pack. That according to “store policy” I had to leave it outside (ridiculous) or up front (not safe or secure). However, I see very LARGE PURSES brought in there all the time!

    There have never been any problems with any of the other guards and NO ONE has ever said anything or previously complained about it to me at all. I keep my emergency vital documents in there and it never leaves my presence or sight, until I get home. Last thing I need is for my expensive ($400 value) pack containing my important documentation, to sprout legs and walk off!

    I told the security guard my valuable pack never leaves my sight and no one has ever harassed me before about it at this or any other market. He told me to get rid of it or I should GO SHOP SOMEWHERE ELSE! His demeanor was hostile to me as a paying customer and his tone implied that I am a purported thief and a shoplifter - (I’m sure the ACLU will have a field day with this one)!

    Later in the evening I realized I should have asked, or demanded to see the manager, but this low paid “security officer” angered me to the point of turning a nice & pleasant day into a rotten one and I just wanted to go home.

    I really would like to continue shopping at the ONLY food store within walking distance from my home, but without this harassment and discrimination from third party contractors who act like they own the place! Is the store or corporate management is willing to accommodate this customer on this issue, or will they continue to allow the chasing away of their loyal customers, eventually leading to the demise of the company?

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  12. Ray Mora, from ontario d.c. He is a harrasaser to his employees... threat from firing if they work overtime with out notice, cant take no breaks, Ray mora stop talking about having sex with Maria, safety manager and Roxana from the office, investigate RAY MORA, RAY MORA

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  13. I AM A NEW SHOPPER HERE AND I WILL NEVER SHOP AT YOUR STORE AGAIN! I CAME IN TO RETURN SPOILED MEAT FROM YOUR BRAND NEW LONG BEACH STORE. YOUR MANAGER WAS EXTREMELY RUDE AND NOT HELPFUL!!! YOU GUY'S ARE IN THE WRONG BUSINESS. CUSTOMER SERVICE IS TO BE HELPFUL AND I WAS NOT HELPED. YOU NEED TO PROPERALY TRAIN YOUR PEOPLE. THAT DISCUSTING SPOILED CHICKEN COULD HAVE SICKENED ME AND MY FAMILY!!!!!!!!!!!!!!! I HAVE BEEN WORKING IN THE CUSTOMER SERVICE AND SUPERMARKET WORLD NEVER DO TURN AWAY A CUSTOMER OVER A RECEPIT!!!!!! LONG AS IT'S IN THE BAG AND HAS THE TAG OF THE MARKET THEN AN EXCHANGE MUST BE MADE!!!! JUST SO YOU IGNORANT CLOWNS KNOW ARGUING WITH THE CUSTOMER IS WRONG. KEY PHRASE IN CUSTOMER SERVICE IS THE CUSTOMER IS ALWAYS RIGHT NOT YOU JOKERS!!!!!!! GET YOUR ACT TOGETHER!!! I SEE WHY YOUR MARKET IS BEING BOYCOTTED!!!!!!!!!!!!!!!!!!!

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  14. Just want to make a comment about El super in Fresno ca this store caters to Hispanics and most of the time they put up with anything but I went in today and this store was completely disgusting the employees don't care about working there the store looked liked it was vandalized stuff was thrown on the floor no meat in the meat department vegetables thrown on the floor I took pictures of the store and will call our local news to make a report on your company you have no quality control no professionalism no prise in your store .

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  15. I AM A HANDICAP PERSON THAT NEED THE STORE HANDICAP CART TO DO SHOPING. EVERYTIME THE ONLY ONE THEY HAVE BREAKES DOWN IT TAKES MONTHS FOR REPAIRS ALMOST A YEAR DON'T HTEY UNDERSTAND PERSONS LIKE US DEPEND ON THEM TO DO OUR SHOPING. THIS IS THE STORE IN SANBERNARDINO ON 2ND STREET. ALL THE EMPOLYEES ARE FRIENDLY AND THE STORE IS CLEAN. MANAGER STATES HE IS TRYING AND HAS ORDERED FROM CORP. BUT HAS NOT RECIVED ANTYTHING. THEY REALLY NEED TWO AT LEAST. THE STORE IS ALWAYS PACKED SO I KNOW THEY MAKE ENOUGH MONEY TO ORDER SOME.

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  17. Es una decepcion muy grande, al entrar a una tienda hispana y mirar que las cosas son tan distintasa otras tiendas... Y no para bien sino todo lo contrario!
    No frecuento mucho estas tiendas pero cuando lo hago, me es muy vergonzozoal mirar que somos muy distintos y nos comportamos a la manera de como se nos hincha o nos vale!!!
    Hace ya 2 semanas fui a una tienda "El Super" hubicada en el 1000 N Mountain Ave. Ontario CA. Y me encuentro que absolutamenteTODAS LAS BALANZAS (o basculas) de peso estan descalibradas desde la 1a. ves que estuve ahi.
    Y me pregunto que si sera por que en nuestra cultura todo nos vale madre?
    Y si todas las balazas estan desniveladas por supuesto que las de las cajas registradora estaran igual o peor. Y me pregunto si a la hora de que nos pesen nuestros productos. no nos estaran cobrando de mas por la descalibracion de sus instumetos de peso?
    Nuestra gente solamente entiende ya cuando las autoridades toman cartas en el asunto.
    "Que verguenza que por unos(as)otras culturas nos estereotipen!

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  18. The super i worked for is full of rude managers and cockroaches! I stopped working and shopping there...

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  19. Hello headquarter people....I want two address two simple problems that I think the store manager with his/her "employees" are capable of doing: (1) teach some employees (cashiers) to have some customer skills when handling the items we buy; (2) to make sure the fruit and veg. are thoroughly clean so we don't face too many "FLIES" over these fresh produce, or, throw away the bad stuff. I am sure if the Health Dept. walks in, they would have the same advise because it is UNHEALTHY. I am talking about of EL Super located south of Euclid and Crescent in Anaheim. I am asking you to oversee this matter and find a solution to these simple problems.

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  20. El Super is not only a terrible place to shop, but a terrible place to work for as well. It is true - Hispanics are catered to, which is unfortunate, because as a multiracial individual, I have never been abused so much by my own people. You have managers sleeping with regular employees, managers who are only concerned about their numbers and keeping a "select few" around them that pretty much makes them untouchable. Store directors that are only on the floor when the regional director pays a visit. Alot of shady things go on behind the scenes here, and from a former employee, I am glad I no longer work here. I also hope that the bakery has decided to wash their cheesecake pans since I left, and that the kitchen manager has decided to stop playing favorites and has told the store director about her second job, which is why she apparently can only work a set schedule.

    Also, one of the front end supervisors has messed around with my friend.

    And the bookkeeper used to steal.

    :)

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  21. Stores are ran by GHETTO low class beaners.
    Went to one in the valley and the female manager only reinforced this "stereotype"....EW.

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  22. Siempre que voy la superficie de RIALTO es lo mismo se tardan en la crecería para atenderte y si te quejas con el manager te hace ver que esta arreglando el problema pero lo único que hace es estar platicando con alguien mas ignorando tu queja no vuelvo a comprar aquí se que eso no resuelve el problema y hojalata este comentario les sirva a otras personas y lo tomen en cuenta antes de comprar en el super

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  23. Why is the enter store sign at the store only in Spanish. This is America, it should only be in English. Wtf people stop catering to people who don't want to learn the American way

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