Days Inn Corporate Office Headquarters

28 comments


Days Inn Corporate Office Headquarters
1 Sylvan Way
Parsippany, New Jersey 07054 USA
Website: http://www.daysinn.com/
Corporate Phone Number: 1-973-753-6000
Customer Service Number: 1-800-329-7466
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28 comments:

  1. Please help the chowchilla,ca days inn! The staff is lovely and very competent but they have nothing to work with! There is alot of water damage on the building, towels are like prison issue and what is up with the air conditioning units-so noisy I never really slept. What the hell? Clean up your act corporate and you may get better reviews.

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  2. Serious electrical codes at Days Inn Lumberton NC. Have photos to prove.

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  3. We stayed at the Days inn located at Ellis Square, Savannah, Ga 8-1 -8-4-13...The room we were in had a new window ac unit installed recently according to all appearances. However, the condensation was coming into the room instead of outside. The carpet was sopping wet and felt damp all over the entire room. The room smelled musky. Reported this at least twice and no one ever came to check or offer us another room. We were celebrating our 60th wedding anniversary and 3 of our adult children and their families were staying in the hotel as well. We were not even offered any compensation for our inconvenience. Needless to say we will be looking for another place to stay if and when we ever come back to Savannah. The entire hotel needs to be re-stored, It is looking old and dirty.

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  4. On Aug. 16th my husband and I got a room at your Days Inn in Lost Hills California, we were very uncomfortable due to the not very clean room and the roaches that we had to put up with. when told to the front desk the next morning , we were shone a paper saying something about the agriculture, and that for a $20.00 fee they would spray the room . You can count on us, or any of our family or friends that we would have referred to a Days Inn that we would not advise anyone stay there and if it had not been for it being so late and us being so tired from driving all the way from Seattle Wa. We would have found another place, we also had to put up with cat poop outside of our door, where there were at least 4 cats on our side of the building. And also my husband and I had bed bug bites .. Something really needs to be done with that place and I would suggest you hire some one to go around and check on these places and do something about them. thank you for a unpleasant stay. linda brewer

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  5. The Days Inn in Dover, Delaware is horrible. They rent rooms out knowing they have bed bugs, yesterday we actually seen a man cleaning the rooms and instead of vacuuming he was sweeping across the floor with a towel. The bathrooms get clogged up. Oh and let me not forget to mention the parking lot is full of ice. It doesnt even look like they had a company plow during, before or after their snow storm to take safety measures for their customers.

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  6. I live in Colorado, my son broke his foot and i reserved a room in my name and on my charge card for 01/30/2014 with check out on 01/31/2014. The cost was $65.84. my son arrived approximately and signed a paper stating "if he smoked in the room there was a $500 fine" I was unaware he signed the paper and unaware he was smoking. The Days Inn in Bernalillo, NM charged my charge card $500. I spoke with the manager, Marsha, 1-480-452-6937, who indicated that the room needed to be cleaned out etc. I was upset with the charge and told her if she felt i was responsible in paying her staff to clean that room she could do what she felt was right. How can you charge a customer $500 additional cost. I am very disappointed and feel it is wrong. please advise how a large corporation is allowed to do that.

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  7. I stayed at a Days Inn in Arkadelphia, Ak for 2 nights iam now covered in 100 bed bugs bites and all they did was refunded me iam sure other people who have stayed in room 212 have gotten bites as well

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  8. I was employee at days inn sarasota and after few days told via voice mail I was no longer needed and when I tried to call him, manager put me on hold never came back to phone, I was on hold 4 -5 minutes then the phone disconnected me. I tried to email him and never received reply and today left message on his cell phone and again voice mail. I think he is not going to pay me. He made me work through told me no lunch/breaks, I worked 11-7am and was initially told at time of interview it would be 7-3pm shift and 3-11pm shift then he told me training was 11-7am and no breaks or lunch was I given. I need to make sure since he violated the federal law he pays me for the 8 hrs well on both times told me to leave 6:30am or 6:41am another time. I am asking him for my paycheck to be direct deposited immediately or I can pick up paycheck monday april 28, 2014 but he refuses to acknowledge /return phone calls. How should I proceed????? thanks

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  9. I checked into the Days Inn in Grove City, Oh. We dropped off our suitcases and rushed to a local funeral home for visitation for a friend who had passed away. We returned to the hotel and decided it was just too gross so we checked out. We were charged for the first nights stay because we used the bathroom and put our luggage in the room. The room smelled like cat urine, there were numerous hairs in the tub and sink, and it was very run down. There were a lot of truckers hanging out in the parking lot with their "lady friends". We smelled pot in the main building when we checked out. I have stayed at Days Inn hotels before and never had this experience.

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  10. I made reservations back in February 2014 for the Days Inn in Lexington Park, MD for one night on June 27, 2014. I received an email confirmation. On June 26 I tried calling the local Days Inn phone in Lexington Park, but no one answered. I then called the 1-800 number to confirm they still had my reservations - and everything was still confirmed. Later on that evening, I heard from several others who arrived a day earlier, that the Days Inn in Lexington Park was chained up and had padlocks on the door. They never notified anyone that they closed - so at the last minute all that had reservations had to scramble and find another hotel in the area. Days Inn Corporate did not even know that this location had closed. I kept getting the run around saying that the Lexington Park hotel was still open. It was not. I will NEVER make reservations at a Days Inn again.

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  11. Days Inn Maumee Ohio - This place is run by people who are arrogant and have no customer service skills. The GM and Owner "Al" laughed at me when I told him that I was charged for something I didn't do. Refusing to set things straight or even help me. His staff was just as unwilling. The maids, or at least the one I incountered was lazy and rolled her eyes at me more than one time when I asked if i could have a trash can for my room. They claim I trashed the room and left is "too dirty". I didn't know that it was the guest job to clean the rooms?! If so why am I paying you to stay there? The breakfast they put out each morning was basicly toast bagels and cereal and I picked up all the baked goods and they had mold on them. We were told they had a pool but upon arival was told that it didnt work and would not be repaired. I wouldn't recommend any one to stay at this Days Inn unless it was unavoidable. Spend the few extra buck and go next do where their pool actually works.

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  12. We booked three rooms this weekend (July 25 and 26, 2015) in Mackinaw City. We never received a confirmation with the final price so was very shocked to get a $992.34 bill. This is not the quote that we received online.

    We did like that our rooms were altogether, however we were very disappointed as to the condition of the room (wallpaper peeling off walls, no clock, no refrigerator). The "lakeview" as advertised was a view of the parking lot. These rooms had a general worn out shabby feel. The breakfast had no juice or milk as the machine was broken. This definitely was not a good value for what we paid.

    We have always stayed at the Clarion and know we would have had a better value there.

    We travel a lot and based on this experience, we are not so sure that the Days Inn will be on our list of hotels to stay at again. We are Wyndham members and find this whole experience very disappointing.

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  13. My daughter and I stayed in a Days Inn in Rice Lake Wisconsin on 8-22-14. After a soccer tournament in Duluth, my daughter woke up to find bugs crawling all over her pillow, bed and walls. I called the front desk and the clerk promptly came to our room, inspected the bugs and informed us that we needed to vacate the room immediately. It was 12:40am! We packed up our things and started moving to a different room. My daughter had her temperpedic pillow and down comforter. The clerk suggested we throw them both away and bagged it in a garbage bag. We could not sleep until 2:30 am because of the feeling of bugs crawling on us. When I complained to the front desk clerk on the morning, she said "we have had a problem with water bugs, and I cannot do anything for you. Sorry for the inconvenience". I explained that there were two types of bugs a larger brown one and smaller bugs. The night clerk confirmed that they were bed bugs. No discount or comp room! In addition, had to dispose of our pillow and comforter. Our belongings are still in quarantine in the garage. I have left three messages for the manager and he has not returned my calls. Very disgusted and disappointed !

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  14. August 26th, 2014, my significant other and I stayed in a Days Inn in Pigeon Forge, TN right beside the Dixie Stampede. We thought we'd stay there since it was close. Wrong choice. They gave us one room only to find it looked like someone had already been in the room so they gave us another room which was in the back of the hotel close to the pool. The room number wasn't even on the door. The door had a big gap, so didn't even fit tight and a gap on the bottom where the weather stripping had worn off. I could tell the carpet hadn't been swept. Very outdated and needs to be updated through out. Will never stay at a Days Inn again

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  15. We recently stayed at the Days Inn in Fredericksburg, VA. If we understand reading the card left on the beds it states the sheets and pillowcases are not changed if the previous guest was only there one night. This is according to their environmental plan. As we were tired from our long drive, we slept on top of the bedspreads. This policy should not be allowed.It is unsanitary and disgusting. We stop in Fredericksburg twice a year on our way south as do many of our friends from Canada. I will definately never stay there again and will let all our friends know.

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  16. Days Inn Safford, AZ is a thieving, fraudulent company!!!! They keep charging my account for fraudulent charges!!!!

    Stay away from Days Inn. Maybe we should start a class-action lawsuit because there are A LOT of people have this same problem.

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  17. I reserved 2 rooms through booking.com in New Orleans Louisiana which I will never do again. When we got there only 1 was reserved and it was a non smoking and I smoke. They did offer me the other room though. My problem was when I went to the room after driving all the way from savannah Georgia, we were tired. Opened the room door and a big roach was crawling on the bed. It smelled horrid so I can see why there were roaches in there. Needless to say, I went to the front desk to cancel the room and get my money back and they refused to refund it back. Being that it had already been booked and paid for at a discounted rate. I was livid. I had to go find another available hotel at that short amount of time and had to pay double the price for one room. I will hope that corporate can do something about refunding my money or I will never stay at another days inn.

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    Replies
    1. I apologize, this room was booked through Expedia. I filed this complaint on April 27 and was told through email that corporate would contact me within 48 hours. Today is May 6 and I have yet to hear from anyone.

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  18. On March 26, 2015 I was billed (American Express) $526.31 for rooms at Days Inn Mesa East (Mesa, AZ) that I had reserved by phone to the hotel earlier for a two-night stay for April 3 and 4. I called the hotel later and asked to have the reservation cancelled. I receive credit for $353.76 (trip number 13134357381) but not $172.55 (#196211555). I did not receive full credit for my cancelled reservation which I had been told had been cancelled. The reservation had been split into two parts when it should have been combined into one thus cancelled as one reservation. I am disputing the $172 "no show" charge when I was told that my reservation had been cancelled, not "partially" cancelled. I would appreciate your help in resolving this oversight. Scott Lee, 435-628-6184 famlee@infowest.com.

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  19. On May 13, 2015 We were going to stay at the DAYS INN WEST MEMPHIS AR. we asked the girl at the front deck about 3 rooms there and asked if the pool was open. The front desk clerk quickly replied "Well you see people in it don't you? That means it is open" When I asked her if they offered triple A discounts she said " yea we do but I don't see why you can't pay full price" I asked her if I could speak to her supervisor and she told me that he supervisor didn't have time to deal with people like me and that I would have to try back the next morning. I wrote down her name and got the number for her supervisor. I have called numerous time to try and speak with them about their rude clerk and no response yet. Her name was Amy. Needless to say we didn't not stay there and I wouldn't suggest this place to anyone.

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  20. 4/24--4/29 Stayed at Days Inn 2735 S Woodlands Village Blvd, Flagstaff, AZ. on day (2) went up front to have breakfast was their about 40min. Got back to the room getting ready to go out for the day,.I got my billfold out of the desk checked it and 3 $20.00 were missing my wife checked hers and saw 3 $20.00 were also missing...Told the front desk clerk we were missing money the manager was not in. She called the manager was off for two days and was not coming in...We call the Police,they came to our room told the Police what had happen . The police went to the front desk to check this out..They called us to the front desk with in 20min. ..Police said a cleaning girl had been in our room three (3) times when we were up front with breakfast . The police found 3 $20.00 on the cleaning girl which we had marked the girl went to JAIL.....We our out $120.00 and the Days Inn still made us pay to Total Bill
    This days Inn does not take care of its CUSTOMERS....ROCK,PLANO,TEXAS

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  21. kathryn lawton
    my sisters and i stayed at the Days Inn in Port Richey, Fla on May 28th thru June 2nd 2015, This place was a problem from the first time we even tried to get into this horrible place. We went to the desk 4 times the first day/evening there to get help because neither of our keys would work. We had a room with a walk in shower (that we needed), WELL that was just the start of this horrible place. MANY MANY issues with keys, he said not to put them near r cell phones, so we didn't ! and still had problems getting into our room, after the second day of problems, and the wore out mattress, dirt wrinkled frayed carpet, we got home around 10 that night and still problems with our keys, PLUS at the pool area ( Oh which had loose, dirty, chipped tiles, covers on the run off drains were either missing, or had none, or were on on partially ! While we were at the pool we got talking to another couple that was also there and they asked us about our room, because they say the maintenance man there a cple of times, so we explain the key situation. and how old and wore out stuff was, THEY said well their first room was so dirty they insisted on being moved to a second room, and the first night they were in that room, the room next door was raided for drugs, prositution, they said their were about 7 cops etc there. that night when we came home from r trip to relatives 2 1/2 hrs south of Port Richey, again we couldn't get into our room. So we had enough and we went looking for a different hotel, in which we were prepared to pay the dble price just to get out of the Days Inn. BUT since i booked the room through Price Line, i had to also deal with them. Price Line had to talk to the front desk of Days Inn and confirm r complaints and give us the clearance that they wouldn't charge me for the remainder of the stay that i had booked, unless i paid a 47.00 cancellation fee. IT WAS NOT OUR FAULT THAT THIS HOTEL WAS LIKE THIS AND OUR KEYS NEVER DID WORK RIGHT EVEN ON OUR LAST DAY THERE ! so because price Line wouldn't give me a confirmation that my card wouldn't be charged for the remainder of nights, and the front desk said we would have to pay that cancellation fee, we couldn't afford to move to the Hampton for a gorgous place to stay. I have pics of the DAYS INN, and i'm writing letters to the Pasco Tourism, Chamber of Commerce, Discover Card, Better Business Bureau, and tell ing EVERYONE we can about this place, and so our my Aunts that live in New Port Richey, & Dunnenan ABOUT our experiences at DAYS INN in Port Richey. OH and the other hotels that we checked out all said that "OH YEA THAT PLACE IS NOTED FOR GETTING RAIDED FOR THOSE ACTIVITIES) I sure hope i hear something as to what Corporate has to say to me, when and IF they contact me ! We will never go through a third party to book anything nor stay at a DAYS INN . This one should be shut down in Port Richey, FLA

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  22. Just to let everyone know that I have complained to corporate on this site 3 times since my trip in April and as of today, they still haven't responded to any of my complaints on the days Inn in new Orleans. So they are not going to do anything about it unfortunately. We are just waisting our breath.

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  23. On june 26 2015 i was staying at the Day's Inn in Englewood Colorado. Room 113. As i was using the bathroom i fell through the bathroom floor.I had to hold on to the bathtub to keep from falling all the way thru to the crawllspace which was about a 7ft drop to the ground. I manage to get out of the hole and alerted the front desk. The property manager was called in and of course compensated me for my lengh of stay.But did not offer to pay for my medical expenses (a trip to the Urgent Care for xrays and treatment.) or my lost wages or pain and suffering. I was here in the Area working as a claims adjuster all the recent hail storms. So now i can not work due to my injuries so i am having to go back to florida for further treatment of my injuries.

    A message to All: I will be checking from now on to make sure all flooring in bathroom are safe.

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    Replies
    1. sorry to hear this happened to you and hope all is ok but not to sound mean more than just the floor needs to be checked and make sure they are safe!

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  24. photos taken of our wonderful gross room that does not match nothing like your website portrays. I ask you would you like to take a shower using this shower head, and brush your teeth at the sink with mold? I took a shower with my flip flops on and filled up the ice bucket with water and washed in your lovely shower.
    Look at the nice stained bed, not to mention there are two out dated benches at the ends of the beds that have mold! I have also included my bill.
    Now, what I am asking is for at least half of a refund. Since I had no other choice but to sleep there or be charged for cancellation.
    Please be advised that California there is in a drought, and it would behoove your company to check the shower faucet, it continually drips water. While checking in to your fine establishment, a genital man came in to complain as well, and had asked for another room for the smoke smell, after all he had requested a non-smoking room. When I opened our room door it was very stuffy, very much needed to be aired out.
    I appreciate your time; you may get back to me by email, to give me your answer, at the above email address. I look forward to hearing from you.
    This Days Inn is in Camarillo Calif.

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  25. I AM STILL VERY UPSET AND DISAPPOINTED!!!!!! I HAD RESERVATIONS FOR 7/9/2015- 7/12/2015 FOR A FAMILY VACTION. I CALLED THE MORNING OF 7/9 TO CONFIRM MY RESERVATONS AND TO LET THEM KNOW WE WOULD BE THERE SOMETIME AFTER MIDNOGHT. I WAS TOLD BY APRIL THEY HAD MY RESEVATION AND THAT IF I WA GOING TO BE PAST 4AM TO PLEASE CALL TO HOLD THE ROOM. WHEN I ARRIVED TO THE HOTEL DAYS INN ON NORTH DAVIS IN PENSACOLA, FLORIDA I WAS TOLD BY BRANDY BOMAR THEY DID NOT HAVE MY RESERVATION FOR ME. THAK THE GOOD LORD I PRINTED OUT MY CONFIRMATION AT THE OF MAKING MY RESERVATION ON LINE. SHE FOUND US A ROOM AND HONORED THE PRICE I WAS CONFIRMED FOR.WHEN WE GOT INTO THE ROOM THE A/C DID NOT WORK IT SMELLED AND THE HAD ROACHES ALL OVER THE ROOM!!!! WE WERE SWITCHED TO THREE OTHER ROOMS WITH THE SAME PROBLEMS ALONG WITH ELECTRICAL PROBLEMS AND T.V. AND/OR REMOTES NOT WORKING. BRANDY FINALLY GOT US INTO ANOTHER ROOM WHICH WE THOUGHT WAS FINALLY BETTER...... WRONG!!!!! WE WOKE UP TO THE TOILET NOT WORKING WOULD NOT FLUSH AT ALL, THE FLOOR COVERED IN WATER BASICALLY A NIGHTMARE!!! I WENT DOWN TO THE FRONT DESK WHERE I WAS TOLD THE WOULD SEND SOMEONE UP NO ONE EVER CAME!!!!! THIS WENT ON FOR THE ENTIRE STAY. BY THE DAY OF CHECKING OUT THE FLLOR WAS COMPLEATLY COVER IN WATER AND THE SMELL WAS EVEN WORSE!!! HOUSE KEEPING NEVER CAME, MAITENCE NEVER CAME AND THE STAFF WAS HORRIBLE!!!! BRANDY BOMAR AND WESLEY WAS THE ONLY ONES WHO TRIED OR DID ANYTHNG AT ALL! THE HOTEL MANAGER WAS NOT THERE WE WERE TOLD HE WAS ON VACTION BUT THEY COULD CALL BUT ONLY IF IT WAS AN EMERGENCY!!! THE WHOLE VACTION WAS HORRIBLE. WE COULD NOT CHANGE HOTELS BECAUSE EVERY PLACE WAS BOOKED UP. I HIGHLY DO NOT RECCOMEND THIS HOTEL TO ANYONE! WE TRIED CALLING CORPORATE OFFICE AND WE JUST KEEP GETTING TRANSFERED NO ONE EVER ANSWERS OR WE GET HUNG UP ON! THIS HOTEL SHOULD BE SHUT DOWN OR CONDIMMED FOR IT IS SONOT WORTH THE MONEY!!! NEVER AGAIN WILL I BOOK WITH DAYS INN HOTEL!!!!

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  26. I AM STILL VERY UPSET AND DISAPPOINTED!!!!!! I HAD RESERVATIONS FOR 7/9/2015- 7/12/2015 FOR A FAMILY VACTION. I CALLED THE MORNING OF 7/9 TO CONFIRM MY RESERVATONS AND TO LET THEM KNOW WE WOULD BE THERE SOMETIME AFTER MIDNOGHT. I WAS TOLD BY APRIL THEY HAD MY RESEVATION AND THAT IF I WA GOING TO BE PAST 4AM TO PLEASE CALL TO HOLD THE ROOM. WHEN I ARRIVED TO THE HOTEL DAYS INN ON NORTH DAVIS IN PENSACOLA, FLORIDA I WAS TOLD BY BRANDY BOMAR THEY DID NOT HAVE MY RESERVATION FOR ME. THAK THE GOOD LORD I PRINTED OUT MY CONFIRMATION AT THE OF MAKING MY RESERVATION ON LINE. SHE FOUND US A ROOM AND HONORED THE PRICE I WAS CONFIRMED FOR.WHEN WE GOT INTO THE ROOM THE A/C DID NOT WORK IT SMELLED AND THE HAD ROACHES ALL OVER THE ROOM!!!! WE WERE SWITCHED TO THREE OTHER ROOMS WITH THE SAME PROBLEMS ALONG WITH ELECTRICAL PROBLEMS AND T.V. AND/OR REMOTES NOT WORKING. BRANDY FINALLY GOT US INTO ANOTHER ROOM WHICH WE THOUGHT WAS FINALLY BETTER...... WRONG!!!!! WE WOKE UP TO THE TOILET NOT WORKING WOULD NOT FLUSH AT ALL, THE FLOOR COVERED IN WATER BASICALLY A NIGHTMARE!!! I WENT DOWN TO THE FRONT DESK WHERE I WAS TOLD THE WOULD SEND SOMEONE UP NO ONE EVER CAME!!!!! THIS WENT ON FOR THE ENTIRE STAY. BY THE DAY OF CHECKING OUT THE FLLOR WAS COMPLEATLY COVER IN WATER AND THE SMELL WAS EVEN WORSE!!! HOUSE KEEPING NEVER CAME, MAITENCE NEVER CAME AND THE STAFF WAS HORRIBLE!!!! BRANDY BOMAR AND WESLEY WAS THE ONLY ONES WHO TRIED OR DID ANYTHNG AT ALL! THE HOTEL MANAGER WAS NOT THERE WE WERE TOLD HE WAS ON VACTION BUT THEY COULD CALL BUT ONLY IF IT WAS AN EMERGENCY!!! THE WHOLE VACTION WAS HORRIBLE. WE COULD NOT CHANGE HOTELS BECAUSE EVERY PLACE WAS BOOKED UP. I HIGHLY DO NOT RECCOMEND THIS HOTEL TO ANYONE! WE TRIED CALLING CORPORATE OFFICE AND WE JUST KEEP GETTING TRANSFERED NO ONE EVER ANSWERS OR WE GET HUNG UP ON! THIS HOTEL SHOULD BE SHUT DOWN OR CONDIMMED FOR IT IS SONOT WORTH THE MONEY!!! NEVER AGAIN WILL I BOOK WITH DAYS INN HOTEL!!!!

    ReplyDelete

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