BBB Corporate Office Headquarters

21 comments
BBB Corporate Office Headquarters
Better Business Bureau
3033 Wilson Blvd, Suite 600,
Arlington, Virginia 22201 USA
Website: http://www.bbb.org/
Corporate Phone Number: 1-703-276-0100
Customer Service Number: 1-703-276-0100

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21 comments:

  1. Would I be able to file a complaint about the inaction and no return calls from your New York City office

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  2. would like to file a complaint about the bbb dallas office.
    Who police the bbb when they are wrong

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  3. New York City office sucks. They pick up the phone then hang up, 3x. Why is it so hard to find a contact number to the BBB?

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  4. I want to file a complaint again the VP or the Dallas office Lee Stalling. There is no communication in the BBB and they are completely bias. This should not be the correct way the BBB should be run. I have complied fully to continuous receive a run around.

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  5. I want to file a complaint again the VP or the Dallas office Lee Stalling. There is no communication in the BBB and they are completely bias. This should not be the correct way the BBB should be run. I have complied fully to continuous receive a run around.

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  6. I HAVE HAD A REALLY DIFFICULT TIME GETTING THE BBB TO DEAL WITH AOL. AOL STALLS, PLAYS GAMES AND BBB HAS GIVEN UP. THAT IS NOT RIGHT BBB...HAVE SOME PATIENCE...KEEP TRYING. ANYONE KNOW WHERE ELSE I CAN GO RE AOL LACK OF SERVICE? SZUKIDAVIS@AOL.COM

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  7. CORPORATE BBB- PLEASE KEEP WORKING ON AOL. WHY WOULD YOU GIVE UP? DOES THIS MEAN THAT ONCE YOU GIVE UP A PERSON CANNOT EVER FILE ANOTHER COMPLAINT ABOUT AOL AGAIN? IS SOMEONE GETTING A FAT POCKET?

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  8. YES..I TOO WOULD LIKE TO KNOW TO WHOM YOU COMPLAIN ABOUT THE BBB TO?

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  9. I agree on the NY office for sure. I filed a complaint against a company who's data mining and stealing money through the ACH banking system. They took money from my account, and I have no idea how they got the info to do that! BBB NY said they sent them a letter for an explanation. Then BBB NY said they received no response from the company. (Big surprise) Then BBB NY contacted me and said, since the company didn't respond... we're closing the complaint. THE END! Beware all the company stealing the money was INeedTech.com I didn't even know this company existed to they stole the money from my account!!!

    The BBB has become too lazy to investigate and help people... instead they depend on their laurels as a protector of consumers when in reality their no better than the people who run the scams against consumers. The BBB is a waste of time.

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    1. Follow up to above comment. I learned the company involved in this complaint WAS NOT INeedTech. com. The perpetrator was actually a company in Thailand named EDUINITIATIVES.ORG. Actually the BBB had posted an scam alert for this company January 24, 2014. All else stands on this complaint except for the company.

      I received a call from INeedTech.com and the individual was very helpful in resolving the complaint. Apparent the number I called while doing my own investigation was a number once used by INeedTech.com and the EDUINITIATIVES.ORG was answering the phone using the INeedTech.com greeting to cover their thievery.

      Wow... how convoluted can this all get. My apologies to INeedTech.com for dragging them into this. Thank you to the individual from INeedTech.com for helping me straighten this out.

      About the BBB NY... I had to sent them another address to get them to move on researching the original problem. They were too lazy to do it on their own. Guess I won't be counting on or depending upon ANY BBB location. If you do all the work... they'll send you an email asking if you want to accept the companies' non-compliance. What a joke.

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  10. The BBB is the most unorganized business joke I have ever dealt with. So bad, that they can't even handle cancelling my membership! Seriously? You are the BBB!!! Who do I file a complaint to against the BBB themselves? I can't even get anyone on the phone to resolve my problems because they all get the entire holiday season off work! Upon calling corporate someone finally answered the phone and told me "How I am I supposed to help you when I have 50 million other calls to answer". BBB, get a life.

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  11. BBB of west FL reporting on false complaints that customers are complaining on wrong company. We have court documents that proved our company was a victim of fraud but west FL BBB wont take down the complaints. They are being accessories to FRAUD in addition they are reporting we have three unanswered complaints which were indeed answered and John Zajac the VP of West FL BBB was provided copies of but didnt do anything about them. To this date the complaints remain unanswered according to BBB file and none of my calls to the BBB are being answered or returned.

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  12. I feel your pain.....tell me about it...I'm dealing with las Vegas and they don't in a timely manner and it's behind the scene there. They're not as honest company to put a complaint for justice haslf the time. They act like they're there for u when the are not.

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  13. The BBB does not appear to the the honest company that it wants to us to believe that they are. I filed a complaint against Veteran Energy at the BBB in North Eastern Florida. The complaint was not resolved and therefore the BBB covered it up by not posting as promised the written complaint to the web. For those interested the complaint number is #10341036. From the Email that I received and the attempt to recover the complaint the BBB conveniently deleted it. I for one, no longer trust the BBB as they are just about profits for themselves and DO NOT serve the general interests of the public. I only posted this as anonymous because they didn't have a format for private emails. There are other websites to file public complaints against the BBB. So if I DO NOT get satisfaction I will publish a complaint against the BBB on that forum.

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  14. I feel for the few of you that didn't get what you want. The BBB only has so many resources to assist people. They have been around for 102+ years, so they must be doing something right. I take all the above complaints with a grain of salt. They are not a policing agency in that they do not have the power to sanction companies etc, they can put alerts on their websites, but if you don't read them.......It pays to be a smart consumer as well. Consumers want a lot for nothing and they are NEVER wrong....really. I too post this anonymously - I don't need the harassment that might come from this comment.

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  15. I filed a complaint with BBB West Florida office against Minton Water Treatment (Case# 67310779) . The owner was paid in full and then never returned to complete the job. I was left hanging to incur additional expenses for work I already paid for. When the company didn't respond to the complaint, they called him. He lied and told them he had resolved the matter with me. So when I disputed his claim of having settled with me they attempted to contact him again but he had changed his PO Box mailing address and his phone number. When informed of this, it took me about two seconds on Google to find his new phone number and with a little searching I was able to find his physical address and promptly gave the info to the BBB rep. They once again attempted to get him to respond and when he never did they closed the case and gave him a grade of " B-" . Really? Just what would he have had to do to get an "F"? I never expected the BBB to make the individual do right by me...but what I did expect was the BBB to give him a grade that would give others pause to use his service. So what message did the BBB of West Florida send to this unethical person by giving him such an undeservingly high grade? I am person of means and he did this to me...so obviously he will have no issue taking advantage of the many elderly on fixed incomes in west central Florida. Shame on you BBB...I give West Florida BBB a grade of "D-" for enabling rather than helping prevent this individual from taking advantage of others.

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    Replies
    1. Same worthless response in Colorado Springs with a car scam. Two locations, same name,
      only one a member. Same principals in both locations. No rating on the non member
      scammer, A+for the member. BBB in membership business, follow the $

      Delete
  16. CONTACT THE FEDERAL TRADE COMMISSION ON ANY BUSINESS ENTITY THAT IS A SCAM LIKE THE BBB

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  17. Why won't leslie fro m BBB corporate return any phone calls

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