Ymca Corporate Office Headquarters

34 comments
Ymca Corporate Office Headquarters
National Council of Young Men's Christian Associations of the United States of America
101 N. Wacker Dr.
Chicago, IL 60606 USA
Corporate Phone Number: 1-312-977-0031
Fax Number: 1-312-977-9063
Customer Service Number: 1-800-872-9622


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34 comments:

  1. I am very disapointed with how the Chicago Metro Ymca at 801 N Dearborn has basically ignored the complaints and misconduct of one of there employees that has been on going for over a year and a half. Its a shame how others cover up for this employee in the HR department there even with all the evidence that there is against this employee.

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    1. I agree I am going through the same thing at the YMCA that I work at.

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    2. This sounds familiar at the YMCA Los Alamos, New Mexico except the "problem employee" is the daughter of the HR Representative and the Vice President covers it up. Hmmmm, what is wrong with an institution that allows an 18-year old to run the organization? Dysfunctional and Unethical.

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    3. I am just terminated for stating up and asking corp. to come in. We have claims of sexual harassment, Legal documents being destroyed, threats by management, personal proterty damage, and serial bullying... Anyone know a good attorney???
      When does it stop.
      I have never seen such corruption.

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    4. Yes, The same thing is happening at the Y's Buy Thrift store run by the YMCA in Sioux Falls, SD. I would never again support this organization! Go to your local United Way chapter so they pull funding away from the YMCA!

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    5. Two more female workers have left the YMCA Advancement in Sioux Falls, SD due to continued bullying on the morning shift and I left because of this and there are no Morels or Integrity in the YMCA any more. I worked the night shift which I loved what I did in the calling center but just sick of hearing about this affair that has happened with the new manager and the day shift caller. Where are the Christian morals? I talked to a Board Member and HR and nothing is being done about this.

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    6. I’m not surprised. My daughter was ASSULTED on the YMCA Bloomfield NJ School grounds held by the Montclair NJ YMCA and they did nothing. They let a little boy spit on her. My daughter called the councilor and they did NOTHING. They made my daughter sit there from 3:20p to 6:15p with the little boys spit on her face. I called and spoke to the director and you know what the YMCA solution was? They said because I told the little boy off I'm not allowed to pick up my daughter any more. Me a mother of my only child that the YMCA let get assaulted, spit on, and made her sit there humiliated with the spit on her face told me I was not allow to pick up my OWN child. The YMCA is money hungry rip off. They do not protect the children esp if they are of color. They aid the Assaulters and demonize the victims. I'm highly appalled and will be taking further action.

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    7. We are dealing with Macomb Il YMCA Rachel the lifeguard is harassing people and my family is going through it

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    8. Have any of these issues been addressed ?? Please reply (billb15666@live.com)

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    9. the YMCA in waverly,ohio is a pathetic excuse for a Y. Broken down equipment that takes weeks and sometimes months to reair. The most anti-social manager I have ever seen. People sit on the gym equipment that does work and start texting. I guess it appears to me that most of the Y's are equally pathetic.

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  2. I am also having a the same problem at the YMCA of Greater Long Beach in that at there is bullying and mobbing occuring at the Fairfield and Los Altos YMCA. The Director does nothing to stop the problems as a matter of fact she is one of the main problems. The Director seems to protect certain individuals who does the bullying to other employees going as far as to even fire one employee. Many employees have left and quit citing that even though they love working for the Y they can no longer deal with the mistreatment. No one wants to say anything because they feel as if thier jobs are on the line. We all continue to suffer in misery and its just not fair. This matter has gone to human resources time and time again with them assisting with the covering up of the bullying and mobbing of employees. Mobbing in the workplace can be difined emotional mistreatment, abuse, committed directly or indirectly by a group of co-workers directed at anybody. People who have been affected by mobbing are suffering immensely. Mobbing is as a serious workplace issue most often leading to voluntary or nonvoluntary resignation or dismissal. Although mobbing and bullying behaviors overlap, mobbing denotes a "ganging up" by the leader--organization, superior, co-worker, or subordinate--who rallies others into systematic and frequent "mob-like" behavior. In contrast to bullying, mobbing is clearly a group behavior. Bullying, on the other hand, denotes a one-on-one harassment. In a mobbing, management is often tacitly involved in which our Director seems to go along with and is the ring leader.

    I hope that someone reads this post and investigate the seriousness of this issue. Mobbing--the emotional abuse--is a form of violence. In fact, in the book Violence at Work, published by the International Labor Office (ILO) in 1998, mobbing and bullying are mentioned in the same list as homicide, rape, or robbery. Even though bullying and mobbing behaviors may seem "harmless," in contrast to rape or other manifestations of physical violence, the effects on the victim--especially if the mobbing is happening over an extended period of time--have been so devastating for individuals that some have contemplated suicide. And, we cannot exclude that some cases of the "going postal syndrome" may not also have been a consequence of what those individuals perceived as emotional abuse on the job.

    In 1991 C. Brady Wilson, a clinical psychologist who specializes in workplace trauma, wrote in the Personnel Journal (now Workforce Magazine) that real or perceived abuse of employees amounted to a loss of billions of dollars: "Workplace trauma, as psychologists refer to the condition caused by employee abuse, is emerging as a more crippling and devastating problem for employees and employers alike than all the other work-related stresses put together." The actual costs in terms of lost productivity, health care and legal costs, not to speak of the psycho-social implications, are yet to be measured.

    I pray that something is done soon because the employees at the Greater Long Beach YMCA Fairfield and Los Altos are tired and can no longer take much more. We don't know what else to do.



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    1. Please contact me because this is happening to me. Email: snavon4@yahoo.com

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  3. I hope someone actually takes the time to read this comment. I am a member of the YMCA in Indianapolis, Indiana at the Athenaeum location. I brought my girlfriend, Amanda Peterson, into the gym to have her become a member. She has had a rough year and I hope her enthusiasm for life will improve when she feels better about her self image. Her father died this year, her mother is struggling, her sister has gone through a divorce with 3 kids and Amanda is working as a waitress at Shoefly restaurant. To help Amanda save money and help her mother pay her bills, Amanda moved home. Now it is Amanda, her mother, her step brother, her sister and her sisters 3 kids. They are all struggling. Her sister was injured while working a shoe company distribution center and her disability has been suspended. Amanda's mom got a job at the school working on the serving line for $12 an hour. Anyway, I hope you get the point that these women are struggling.

    I convinced Amanda to join. Last year she made under $20,000. She only agreed to join because the Y called and said they would suspend her $75 sign-up fee today (cyber Monday). I was told that a person on the lowest level of income will pay only $35 a month. I did not go into the area when Amanda was signed up but afterwards I found her in her car crying. She was told that they would look at her household income and that they needed her mom's proof income. Amanda is 30 years old. I find this rule of household income confusing and subjective. Amanda is paying rent. She is helping her mother pay the bills. They are a very strong Christian household. Her mother also works in the church kitchen. I don't understand why what her mother makes (very little) plus social security should affect Amanda? She was told she would have to pay $51 a month. She's devastated and will cancel her contract.

    I feel the YMCA needs to reevaluate how they judge people's income. Nowadays, young people graduate from college, they have 10s of thousands of dollars in student loans, car payments and can't find a decent job. They end up moving in with their parents. Their parents are not giving them money. In many cases they do pay a stipend for rent. Maybe my thinking is old school but I always thought the YMCA was in the christian business of helping people in need or is that just your advertising campaign because I can tell you that the way you treated Amanda today was not kindly in the eyes of the lord. It was pure corporate greed. I see poster up in the gym with scripture and yet you turn away don't have an open heart to let that sliding scale be adjusted case by case?

    I work with many younger adults and they often tell me they cannot afford the YMCA. Tonight I did research and the Y is the most expensive gym in downtown Indy. LA Fitness is only $29 a month, Better Bodies $39, NIFS $47.... I know you are going to say you offer classes for free but what about those who don't do classes? Why not have a separate billing for those who want that? At the very least you should look at cases with Amanda, a girl who has been hit hard by life and not penalize them for moving back home with their parents. Especially, if they are back home helping her widowed mother. How about those who have roommates that share bills and utilities? Do you ask for their tax returns? No! What about couples who are not married but live together? The whole situation is disheartening.

    Will Howe
    (317)281-7144

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  4. Employees of YMCA please contact me because I am having the same problem and I want to do something.
    Email; snavon4@yahoo.com

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  5. There is strength in numbers and the bullying of employees at the YMCA has to stop. I did not realize that this was happening in so many YMCA's.

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  6. This is a complaint involving the YMCA in Ipswich Massachusetts. This YMCA does not allow members of our YMCA's to use their facility without having to pay. They are forcing people to pay a "visitor fee" when people should not have to. This is shaking people down for money and a violation of YMCA contract requirements for ALL YMCA's.

    When a new employee of the YMCA in Ipswich YMCA told me and a family member we had to pay and we said we did not because we were members of another YMCA, the new employee would not allow us to use the YMCA in Ipswich MA. This is discriminatory as I am legally handicapped.

    When I asked to speak with the supervisor or manager on duty, the new employee said NO MANAGERS or SUPERVISORS work weekends. It was a Saturday morning and there were plenty of people using the YMCA including young children in the deep water pool. The only people watching out for safety in the pool were a few teenage lifeguards. This is a serious violation of safety standards.

    When I asked to speak with the manager or supervisor on duty, the front desk new employee said "managers don't work weekends". She said they are not present. Another YMCA parent and young child heard the receptionist say this clearly several times. I told the receptionist you cannot have a YMCA
    public pool, open to the public and being used by the public, without an aquatic director or assistant aquatic director on site. The receptionist said the manager was available by cell phone and I requested to speak with them. The receptionist tried calling the manager three times with no answer. What if there were an emergency in the pool and there is NO MANAGER ON SITE AT THE YMCA OF IPSWICH MA???

    It sounds like the management of the YMCA in Ipswich MA don't want to work on summer weekends even when their facility is open. When the manager finally called back, they seemed more worried that I was planning to call their corporate office than worrying a group of teenagers and a newly hired receptionist were in charge.

    The YMCA of Ipswich is part of a smaller group of YMCA's in Northeastern Massachusetts. I have heard there are problems at the other YMCA's in this group. Something is happening that is deceptive with charging people money when they shouldn't have to pay and management staff being paid to work and not being on site when they should be.

    when the public is using it.

    If you are a member of another YMCA, you are This YMCA had NO SUPERVISOR OR MANAGER ON DUTY ON A SATURDAY MORNING WHEN THE PUBLIC POOL WAS OPEN. The new employee at the front desk said "management is not in the building on weekends" but can be reached by cell phone if needed. The new employee tried to reach the manager on duty three times by cell and the manager never answered.

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  7. The lakota family YMCA in Liberty township Ohio has many HR issues THE BOARD SHOULD DO SOME INVESTIGATING AND TALK TO ALL ITS EMPLOYEES ABOUT THE MAN THAT RUNS THE PLACE

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  8. I encourage everyone NOT to use or go to the YMCA! They Discriminate against the Handicapped and Disabled in Sioux Falls South Dakota. Eric Tucker and his HR dept fire you if you have a disability and a opinion that differs from theres. Me and My wife were both Threated, and Harressed numerous times and today they terminated my employment without any reason other than it is not working out but yet he said we appreciated the great work you have done for us! I encourage anyone who is a member to leave and do not shop or give donations to the YMCA Ys Buy store in Sioux Falls. I will also be filing a discrimination suit against the YMCA and will be going to the media TV, Radio and Internet to destroy there business that trats the disable like shit!

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    1. Damn right, I do not know why they call there selves a young mens christian organization. There is nothing Christian about the YMCA!!!! Checkout the locker rooms and see whats going on! It would turn your stomach!!!

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    2. DISGUSTING. They YMCA is a JOKE.. A money hungry rip off of a joke.

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  9. Sounds to me like this Non Profit is very Corupt and Dishonest. I would suggest that every one contact all the Federal agencies you can and your federal and state representatives to ask for a federal investigation into the yMCA nationwide!

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  10. I have been a member of the Mckleskey YMCA in Marietta Georgia for a few years and I truly enjoy the zumba and yoga classes. I have tried to apply for financial assistance for my 20 months old grandson and for myself. But we have been denied. I was hesitant but willing to provide the Mckleskey YMCA very confidential information including my income, social security number, the reward letter for my grandson and definite proof of my 2014 income status from the Georgia Department of Labor. I was asked to falsify information about the amount that I receive from my son from $800.00 to $871.00 monthly (under the pretense that the financial director might be “audited”), probably so that I might pay more monthly which is absolutely unethical, immoral and illegal. Also why am I being reevaluated after 1 year when I should be reevaluated after 2 years according to YMCA policy. I have been going to the East Cobb YMCA for almost 10 years. I go to the YMCA to relieve stress not to be harassed, bullied or discriminated against either because of my economic class or my race. One is to wonder how many others were denied financial assistance under false pretense but were too intimated to speak up. The YMCA is a community Center and my grandson and I are part of this community. It is not a private club where you can bar a certain class of people from becoming or remaining a member. Due to this unfair treatment, my 20 months old grandson and I are now forced to transfer to another YMCA which is totally out of our community.
    This is a very serious issue and definitely needs to be addressed.

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  11. We have a new boss at the ymca in the sioux falls calling center for the y's buy thrift who is having a affair with a caller on day shift. There is no hope for this organization or its ethics.

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    1. I just resigned my position as a night shift caller at the YMCA Advancement in Sioux Falls due to the continual bulling and harassment of a morning worker and also the C in YMCA no longer stands for Christian as you'll see in the paragraph above the new boss at the calling center is having an affair with one of the morning callers and I know who this person is and it makes me sick. The ethics are gone.

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  12. Thats just sick and illegal!

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    1. Hey, I just found out they move there corrupt managers who get into trouble from ymca to ymca just like the catholic church does with the priests who get in trouble.

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  13. I just want to encourage the ymca membership in Sioux Falls South Dakota to start canceling your memberships with the ymca. They do not do background checks on there employees and you should be concerned about the well fair of your children! Also we lost a 15 yr. veteran employee at there Y,'s Buy thrift store this week from being Bullied and continually harassed by morning callers. We need to put this unchristian business Out of Businesss!

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  14. My name is Tyler Bakker and I had started a membership so I could start working out. I signed the one year contract and everything. About 4 to 6 months later I attempted to cancel my membership as I hated the facility, all of them. I called what I thought was my spartan store ymca, only to find out later it had automatically directed me to the corporate line. Not a single soul told me this until later. I talked to a very nice lady and asked to cancel my membership. She asked me a few questions and then she said I was all cancelled. The next month I notice a payment made to you. So I call the ymca again and this time I finally get through to an actual location. When I asked about this they told me I was locked into it for a year because of my contract. This was completely fine with me except for the fact that I was told I was already canceled. The nice lady at this store today me that this has been happening a lot. I called the corporate number back only to find out that meant I was canceled for when my year is up. I dealt with this. I figured whatever just a mix up. I even confirmed with my ymca that it would be done when my year was up. After just recently checking my bank account I realize I have been charged for 4 months of membership after my year was up. That is over 200 dollars. I called my location again and the man I talked to told me he could only reverse the newest transaction because I have no proof of this happening. I understood this he doesn't have the power. Now I just want to know what the hell is wrong with you guys. You seem to have extreme problems with communicating things to your location from a corporate level. I can promise you I will tell everyone in the world I ever meet about the 150 dollars that the ymca stole from me. I will stop anyone I know from getting memberships there ever. This is absolutely ridiculous for somthing like this to happen twice and make me lose this much money. I don't make a lot of money and I'm currently paying myself through college. That much money can hit someone harder than you'd expect. I used to think you were a good organization now I know your a horrible comoany.

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  15. My daughter and I became members of the YMCA in Houston Tx ( cypress station) 2 month ago. Yesterday I had to cancel my membership with them due to a fight that broke out in the basketball court. Luckily my daughter was not injured. I told them the reason for why I was canceling my membership was because I did not feel my daughter would be safe going there anymore. They told me that i need to give a 10 day notice before canceling and since I was a day late that they were going to have to charge me for the following month. Now we hardly ever used the facility and thought that was unfair due to the circumstances of why I had to pull her out. I am definitely telling anyone who wants to join the YMCA not to!!!

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  16. My daughter and I became members of the YMCA in Houston Tx ( cypress station) 2 month ago. Yesterday I had to cancel my membership with them due to a fight that broke out in the basketball court. Luckily my daughter was not injured. I told them the reason for why I was canceling my membership was because I did not feel my daughter would be safe going there anymore. They told me that i need to give a 10 day notice before canceling and since I was a day late that they were going to have to charge me for the following month. Now we hardly ever used the facility and thought that was unfair due to the circumstances of why I had to pull her out. I am definitely telling anyone who wants to join the YMCA not to!!!

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  17. YMCA Fremont Ohio has the worst ref in the 5 and 6 grade football program on Sunday's. We have complained and get nowhere. These boys get called racist names in their own field and refs do nothing. The first play in the game and get penalties we get better calls at away games. We have had a boy taken by EMS to hospital because refs allowed a player from other team powerdrive a player. He did it again boy gets hurt nothing done after EMS left he does it again gets warning. Refs threatened coach to keep quiet or he would call cops. Yesterday were told not allowed to say anything. Even the visiting team complained. Both programs Giant and Warrior are having the same problem. Y refuses to help or take care of the problem. If you don't want to run this program right drop it. Not worth getting a kid hurt. Contact me at randymona2003@yahoo.com

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  18. I am posting this today, Dec. 19th, 2015 Sat. This is in regards to an experience we encountered today around 10:15 am at the Leaning Tower YMCA in Niles, Illinois

    My daughter and I were dropping off a gift card for my son's swim teacher as well as swim tickets for private lessons.

    We went through the family locker room at the Niles Leaning Tower YMCA. As we entered the locker room there was an adult male completely in the nude in the locker room. He did not have any kids with him and even if he did he is not supposed to be in the nude in the family locker room. This is a FAMILY locker room for adults to take their children through if they have a child with them. There is a male locker room for adults. We left and went into the swim area. Startled, I made sure my daughter could not see the guy. The guy was taking a shower with no swim trunks on. We told the lifeguard and a swim teacher. I also told the front desk. They were extremely busy as it was the last day for registration.

    Being that it is Saturday, corporate workers are not in at the Y. I will try again on Monday, December 21, 2015 to call the corporate office.

    I am posting this here in hopes that the Y will enact a better policy to ensure that adults cannot be using the family locker room for anything other than bringing young kids in to the pool area.

    I hope you will enact change to ensure the safety of our children that go to the YMCA, Niles, Illinois Leaning Tower. Thank you

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  19. Stay away from this gym in Downtown Los Angele, CA. I've had my watch and gym bag stolen in less than 2 months. There seems to be an influx of homeless people who are obviously not there to workout. Most recently I witnessed a man threaten another man with a knife on the basketball court. The gym lockers are infected with roaches as a result of the homeless people who often come in with flithy smelly plastic bags. I've spoken to management about this and they do not seem one bit concerned. Management seems to discount the obvious safety concerns and does nothing to prevent any if these issues. Save your money and protect yourself, your belonging and go to safer & cleaner gym!

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  20. My Name is Randall Ishida I have been a member of the Nuuanu YMCA in Honolulu Hawaii for about 8 years, a small amount of time compared to the average senior member whose memberships can be traced to 50 years plus... I have grown up in gyms and now at the age of 60 find the Nuuanu YMCA lacking in credibility and honesty.. is truth "constructed" of ordained ?
    management has recently announced that they will be charging for parking, now on the surface this may seem only fair given the economy in Hawaii and lack of parking space.
    but if we look more closely at the motives: over a year ago the Atkinson YMCA was closed, a developer had committed to redeveloping the property with condominiums and then adding a portion of that space for a new YMCA.
    So the property was closed and the membership moved to Nuuanu .. fast forward, it is our understanding that the developer was not what he claimed to be and ran off with all the funds that was put in escrow.. the amount is said to be 400 to 500 thousand dollars.
    Now the corporate office is faced with a huge loss... and overcrowding at Nuuanu, we are now one ohana (family) and it has been a good "blended family" with the members from 2 seperate YMCA's.. most of the members from Atkinson used to belong to Nuuanu. .. so we deal with the parking, it is what it is.
    What we are going to be charged is up to 5 dollars per day if we are at the YMCA over 2.5 hours
    so to be blunt the members who have been money in the bank for the YMCA for the better part of their adult lives are are now being told that to workout it will cost them up to 200.00 plus a month in parking.
    No other YMCA on Honolulu is being charged this ! Why are we being penalized for poor management ? Management will say this is not true, then why the absurd rate ?
    Management can "spin" this anyway they want, (which they are doing), but the bottom line is and has been admitted to a few.. this is a "fund raiser"..
    my question is why is the burden being put on the membership for poor decisions made by the powers that be, who could of done a better job stewarding the money that had to of come from profits via membership dues.
    The YMCA has been a non profit organization with core values that reflect the morale values that our society has lost in this postmodern era, but sad to say it has become a part of the postmodern trend.
    donations are down drastically, (no question why on my part)
    I was looking at just 4 members together over 200 years of membership today, where is the membership appreciation.. to single out one YMCA for an absurd parking fee .. exclusively as a fund raiser for capitol improvement .. should of taken better care of the funds that membership created in profit.
    In closing, I think this "parking fee" needs a closer look, none of us are opposed to a fair and honest assessment .. but such a rate for parking will force many out and donations will drop even more.. if its more revenue they are after.. raise our dues.. fairly and with transparency.
    I hope this will spur our National Headquarters to open dialogue with our members and the admin in Honolulu.

    I remain,
    Mahalo Pumehanna ..
    Randall T Ishida

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