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Xbox Corporate Office Headquarters

Xbox Corporate Office Headquarters
One Microsoft Way
Redmond, Washington 98052-7329 USA
Corporate Phone Number: 1-425-882-8080
Fax Number: 1-425-706-7329
Xbox Customer Service Number: 1-800-469-9269
TDD: 1-866-740-9269



32 comments:

  1. I was billed for something I didn't order and nobody is willing to help me.

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    1. screw xbox i am going back to sony xbox customer service sucks

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    2. i got screwed using the xbox codes the receipt said activated but xbox said it wasnt so screwed me 30 bucks and the customer service did nothing i never had these issues with sony xbox u suckkkkkkkkkkkk

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    3. That's true you need to return it back to the store you got it the Xbox cards or you contact the news station you live by so

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    4. they billed my credit card $300.00 for what they said my 8 year old grandson charged! Without the card or a password! They use deceptive and fraudulant trade practices. I am going to file a suit in small claims court.

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  2. I know what you mean. I called to ask why my live was cancelled the rep changed her story twice even when I have proof that I should have it then when I asked to speak to the supervisor he refused to speak to me and the rep sighed on the phone when I asked to speak to him again and hung up on me. Makes you wonder about Xbox

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  3. Hi, can the new xbox allow mods to be down loaded for games like mine craft sort of like u can do on a PC im sure u have heard pc fan boys talk about how great pc are compared to consoles. Anyway just an idea for the new xbox cant wait! Thank you.

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  4. i called all numbers and nothing helped about my unreconized payment. xbox has just lost a member

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  5. Unbelievable! This is #4 or 5 Xbox console failure. Customer service is actually getting worse!

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  6. whats the point of this number if no one on customer service is wven willing to give our anyone's name? let alone this fucking number!?

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  7. hashtag blackwater 32 real name mike carter.black ops2 does not like the way I play. sent me a text. called me a fag and a piece of shit.said he trolls for players like me and does the same to them.this happens often.i report them but I don't think it does any good.why would thay drop a paying custermer.maybe someone should sue them to get there mess cleaned up.

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  8. yes this goes on all the time.fag and nigger seem tobe the go to names you get called first then thay move on to your family.thay will never put a stop to this/because thay stand to lose to much money.and money is what its all about.shame on you xbox

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  9. You get the run around when you call to try and cancel. They pass you from one person to the other. When you call the corporate office, they will not transfer you to anyone if you do not have a specific name. Probably the most terrible customer service I have ever dealt with

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  10. Took almost 2 years of services for something I did not subscribe too..It was an add-on and they said I had to cancel before the 30 day trial.. A BIG RIP OFF COMPANY

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  11. when they ask for a name just say justin smith and say no you dont know there email address

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  12. SOUNDS LIKE XBOX IS A JOKE JUST LIKE PLAYSTAION, I WAS GONNA PITCH AN IDEA TO THEM THAT'S 8,000 PAGES LONG NOW I DON'T KNOW WHO TO SEND IT TO?

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    1. Should Send Them Both In. Look On Line For The Contact Address. But I,m Having Problems With Mine Not Reading Disc And The Draw Is Working Probley. Does Any Body Know How Much It Would Be To Ger Repaired Thanks

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  13. im going to try and give them a game im making

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  14. Honestly, I have had nothing but great customer service from xbox. My account was hacked, they got the guy. My console RRODed, they fixed it and had it back in a week.

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  15. Hi my name is Corey working I have an idea something I want you to add to xbox you should have another button to the console with a chip in it to transmit the signal to the Xbox controller that will make the controller continuously vibrate until you turn it on thus making it easy to find it when you lose it

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  16. gammer x, I want to know why my profile works everyother day when I give these jerks money to play on xbox live. My mom can get on with her profile with no problem, but if I sign in she cant play. I just called about this issue for the 2nd time in a week, and they pass you from one person to another and all you get is i dont know. I got that for 2 stright hours both times I worked in customer service before and always tried to help my customers. Remember lose business lose jobs. Supervisor told me tech are the same as repersenitves I told them I should get refunded for the payment and got told we cant do that. They want to say that its my system or internet when every thing else works fine. Xbox corprate get a clue train your reps, thought about getting a one but now i think ill get a super nintendo will work better and if you dont want to lose your costumers train your reps how to treat their customers or lose their job there are plenty of people willing to do the job right.

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  17. Broken promises, lies, let's ban together and file a class action law suit against Xbox.

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  18. I just talked to xbox customer service and told them I was going to start a class action lawsuit against them! We the consumers spend our hard earned money to help make them rich and they treat us like were idiots! I'm done with xbox, put out a system which they knew had issues in the first place! But didn't care!!!!

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  19. can the Xbox developers trade away for Xbox Live members to login porn tube public Internet and the interns and conditions please again think of military personnel Truckers businessman and others who play xbox on the go. Thank you somebody please reply what do something or just let Sony Playstation think of the idea first and if they do that's where I'll be heading along with most of my friends

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  20. Is anyone having problems with the xbox one I'm on my 4th already and its makeing me wish I went with sony first disc drive second froze up all the time third kinect didnt register xbox is really sucking maybe I should go back to getting hacked systems jus to fuck thire money up

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  21. Anyone sueing Xbox? You are stealing from people regularly and there seems to be no way out. My son can't cancel old accounts because he doesn't know the passwords. Has already tried setting up new ones as well so he can cancel these accounts with no luck. He works full time and can't even keep food on his table for his daughter but xbox just keeps pulling money from his account. Thanks for all your help customer service. Apparently you work for no one.

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    1. I agree to what this person says because you people take money from people and don't even try helping them. You guys just tell them to go to the Xbox.com home page. What does that even do? Well I tell you. Nothing, just nothing.

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  22. My fience's 6 year old downloaded $70 worth of games without permission or understanding that it cost money. While he was trying to put his 3 year old down for a nap. The representative was rude and they will not refund the money how is that possible on the child is not 18 and legally allowed to make purchases?

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  23. Xbox is good. Ur card usually saves to ur account so anyone that gets on can charge from ur acct. So next time delete ur card info before Complaining cause Xbox will laugh at u in court.

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  24. I've been a valued customer with xbox since the orginal xbox console which was a long time ago and I've been a live member since those days as well a GOLD member. I was recently ban for supposedly playing and streaming pre release content. Giving the servers are not up for Destiny Until Sept 8th 2014 that is impossible. I was ban on Sept 6th. I was also was but on the lifetime ban list for communications. Meaning I can not join live parties or send messages or speak to anyone for that matter. I am annoyed and very aggravated I can't believe how I am being treated because of a troll on my twitch livestream reporting 100 times. This is what happens when you give gold members the right to enforce policies and rules. My gt is Choke Artiste I hope my acvount becomes unban prior to the destiny release or I will be making a huge stink with the microsoft corporation with my attorneys!

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  25. I been having problems with my xbox one an they are refusing to fix it what do I do an it's still under warranty an we barley played it

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  26. So 4 xbobx one later from the store because my system broke will not play games and xbox one want to charge me $ 400 for a new system and that will take 6-8 weeks to get or I can pay $ 50 to get a new one in 5 days. There are to many issue with the system and xbox is just making money off a broke system they put out. How is this fair

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