Skype USA Corporate Office Headquarters

25 comments
Skype USA Corporate Office Headquarters
Skype Inc. North America
3210 Porter Drive
Palo Alto, California 94304, USA
Corporate Phone Number: 1-650-493-7900
Customer Service Number: Online Only



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25 comments:

  1. Is Skype being done away with and to be replaced with a "Paid for" requirement in December 2013? If so, what will be replaced for the free Skype? Please reply to my e-mail address of thaddeus@apostle1.com

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    1. i will be contacting the attorney generals office in texas we have to many people with the same billing problems please let me here from you i also have a radio show with a texas longhorn alumni of 2.5 million please contact me at longhornliveradio@gmail.com to help expose these crooks

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  2. I have been trying to get customer support from them for over two hours.

    They are horrible, I even called there Corporate office in the states with no answer

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    1. I've been trying to find Skype Customer Support Options for 3 days now. I cannot find a record of the $7.99 I paid to sign up for a monthly account that was advertised as $2.99 mo. Also, the advertised Free "Skype-to-Skype" phone calls are seemingly inaccessible. I cannot get my payment history to show and there is ABSOLUTELY NO CUSTOMER SUPPORT AVAILABLE THAT I CAN FIND. SO, what is my account status and who the heck do you contact to find out.

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    2. How they can get away with that, same happen to me try to log in an I can't skype send me my information to log in 3 times and still can't log in then they say you are allow only 3 times to log on in, try costumer support can't find my problem

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    3. will call you pst sunday anonymous

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  3. This comment has been removed by a blog administrator.

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  4. I have attempted to get my Skype name to work again for 2 weeks and now I am unable to get correct answer from customer service. I think you hide behind the worst customer service of any agency in this country.

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  5. I called a Skype Customer Service number (888 505-0786) to inquire about web conference calls, and they scanned my computer and claimed I had nearly 25,000 virus infections and tried to sell me 3 years service to "fix it all" for $399, when I said it was too expensive, they said I could have 2 yrs. service for $299, then they came down to 1 yrs. service for $199 -- I checked with Skype and they don't even have such a service, and no employee by that name (Bob), who said they were in Texas, but when asked where the capitol of Texas is, he said "Dallas". It's not Skype -- it's a Scam.

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  6. please stop billing me 10.00 every two weeks. I do not do international Skype calls and how in the hell did you get my bank information without my consent.. Stop billing me !C!!#

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  7. I have had my account suspended due to suspicious activity. I have been working with Skype for about a month. I filled out their verification form (3rd or 4th time) they finally verified my account information (which their questions are ridiculous, how do I know what month and year I signed up in Skype). Now that my account has been verified and released, I log in and find that my account is limited; therefore I cannot make phone calls and I notice I have a bunch of SMS charges I didn't make (looks like my account really was hacked). So I have to fill out another form to request a refund. They email me back stating I need to fill it out again.

    In conclusion, I have sent 6 emails and the majority of them keep telling me to fill out the verification form again. Their chat customer service is terrible. One person even tried to end the chat box on me as fast as possible and they even ended the chat themselves.

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  8. THANK YOU, SKYPE.....Last night, my 96-year-old mother passed away in her nursing home in New Zealand. My brother in California and I in Texas were able to "be there" with her in her final 2 hours of life, via group Skype, to speak to her about our love and respect for her; and to also be able to visit with my two brothers who were there in her room with her. We were able to be together as a family, though many miles separated us, because of Skype technology. The grieving process will be so much easier, knowing we were all together, speaking peace and love over our Mother as she drew her final breaths. What a sweet family gathering we had.

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  9. That's all well and good, however just wait until you try and unsubscribe to Skype. you will find you cannot do so with their convoluted non-sensical, ring-around-the-rosebush set of instructions, especially since you can no longer remember your password from a year ago. I may have to file a lawsuit just to get this service unsubscribed....

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  10. I am trapped in an apartment by the cold weather without my Skype working. Would you please call me @ 315 823 7102 to help. Thank you. Thank you again. Philip

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  11. lets see what the attorney generals office has to say about this in texas not to mention my readio show with its 2.5 million strong/smart alumni base

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    1. please contact me littlepinkfaery1@aol.com skype has been billing me 2.99 for over 2 years and I did not give permission

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  12. please call me 760 490 0505 PT TIME I ll be home 3 p.m. or You can call me SKYPE Carolyn.casiana let me know what time for Skype. I want to talk you on Skype e mail dawie@frontiernet.net

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  13. Skype's customer service by email is a joke. After numerous attempts to gain access to credit that I bought from Skype, I'm done. Filed a complaint with BBB and will be moving away from Skype / Microsoft as a customer.

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  14. I have the same problem. since june they charge my credit card and we do not have access to the account. filled out email support. spend hours in the support chat and willed out there required forms already 3 times. it is just a joke. rude and unethical. please call me at 954-643-1609 est. stefan

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  15. I cancelled my account back on 8/30/15, an automatic mail replied with acknowledgement of cancellation, yet my credit card got charged on 11/7/15. whÿ???? I am trying to get in touch either by e-mail or a chat line with no luck. How can Skype get away with these practices.

    Does any body have a suggestion.

    Thanks, Nelly

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  16. Wow. Well, my issue is small; I'm being charged for services/calls/whatever by Skype with no information provided as to why and what for. Example, I paid $25.00 U.S. online on two separate occasions, and monies were extracted, yet I've yet to use the service. Not even once. How can this be? Skype is slippery, so does anyone have an answer?

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  17. Skype phone number 347-688-6942 is being used for an IRS scam.

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  18. I would like to know whether Skype is capable or willing to help stop online sexual abuse of children committed worldwide and streamed live using Skype. The corporate leadership should take responsibility for inadvertently helping to abuse thousands of children, some younger than 8 years old, who are made to perform sex acts multiple times per day which are streamed live via Skype. The Guardian Newspaper quote "Unlike previous forms of child sexual abuse, there are no photos uploaded to the internet that police can track. Instead, the conversations are live and encrypted through Skype, and payment is made by anonymous wire transfers". If you are unaware of this problem - read the details here: http://www.theguardian.com/world/2016/may/31/live-streaming-child-sex-abuse-family-business-philippines

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  19. Did any of you resolve your problem? They are charging me 13.99 a month for services I thought were for one month. I am being charged again after I got emails telling me it was cancelled. I called my credit card to dispute the charges. LLBean VISA. They are sending me a letter with their decision. I tried to cancel online, no luck. I may cancel my credit card. What a hassle. I've called SKYPE corporate 3 times and the phone just rings and rings

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