Rue 21 Corporate Office Headquarters

23 comments
Rue 21 Corporate Office Headquarters
800 Commonwealth Drive
Warrendale, PA 15086 USA
Corporate Phone Number: 1-724-776-9780
Fax Number: n/a
Email: Online Only
Customer Service Number: 1-724-776-9780



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23 comments:

  1. Your $5cash cards are a joke in Chalmette la they will not allow you to use 6 ash cards. Can't even use 4 on a 21.00 purchase.Fix before January 20.

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  2. Why is it that NO ONE EVER ANSWERS the phones at the corporate office? I mean really? I was an employee here and now I can't even get help! This is a joke of a company.

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  3. This is crazy. I have left multiple messages and nobody ever answers.This is why I quit this company.

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    1. I agree with you. I have left messages and then I get a return call on my voicemail and they leave me their first name only. When I return the call, I am referred to the Receptionist whom has not been there since I first started calling. Unprofessional Corporation.

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  4. THE WORST company. The store I worked in for a total of 2 1/2 weeks was an absolute mess. Your product is shit. Your management is shit. Your corporate whatever this hell this is, is shit. I just want my W2 and I can't find anyone to help me.

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  5. I was wrongly terminated and cannot get any help or response from this store.

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    1. They stole my PTO..And my sick days I took instead of funeral pay, I reported my ASM stealing...They wanted to get rid of me...Worst company I have ever dealt with. LP called me talking crazy...I recorded her, company refuse to pay me give mey check stub or deal with the ASM. I will ceeby when they close up shop!

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  6. I was in the Tift store last month and had a bad experience so I bought my merchandise and said im NEVER going back,but then I went back this morning and I asked a red head girl to help me but the phone had her attention so bad she didn't even care!FROM THIS POINT ON I HATE RUE!they have poor interest in customers!

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  7. This is a joke! I have no clue what they mean! It's driving me crazy! This company owes me about $23.00. SO MAD!

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  8. WOW Cant believe what I am reading! What the hell is wrong with Ken he needs a background check could he be a child molester that has not been caught yet!!! wife included. He needs his ass kicked and check to see if he is a registered sexual offender.
    Fortunately I have not had a bad experience at Rue 21 in my state. Although there was a gay manager of one store that treated me like shit and he would act like a jealous bitch every time I went to that particular store to shop.

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  9. Hello, I am currently an Assistant Manager at the Hobbs store #1385. I'm not too sure who I need to report this to but there is another assistant manager at my branch named Marili Mendoza with the employee ID# 297936. There has been multiple occasions where she has committed Group 2 violations. This has been reported to my store manager and district manager and they have yet to do anything about it. She is always using coupons that shouldn't be used in order to meet her goal which is losing the company money and killing ADS. She always but I mean ALWAYS arriving to work late. We are talking from 30min to an hour late and fixing her time afterwards. She takes her shoes off during her shift and walks around the entire floor barefooted. It is very unprofessional. I have had many customer complaints about that. She is walking around the sales floor talking on her cellphone for over 45min. She actually started using the company phone to not make it look as bad which means we are not getting any customer or business calls because the phone is busy. Ask she yaks about on the phone is party and what she will do on the weekend. I am feed up with it and someone needs to please take action because no one has. She is wasting the companies money and my time. Please respond ASAP. I would like to know if you guys will be taking action.
    Thank you

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  10. This comment has been removed by the author.

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  11. I was suspended from store #1449 and I really needed to talk to someone because I can't get any answer from no one. If someone from corporate is reading this please reply from this post. Thinking about getting a lawyer at this point because no one seems like to wanna talk. Thanks

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  12. I went to the a Rue 21 store by where I live and was looking for two shirts in my size. I went to the manager and asked if they had them in a bigger size. She told me that for a girl my size they did not. I was pretty much called fat. If you guys can look into this that would be very much appreciated. Thank you.

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  13. No one answers the corporate phone numbers!! Ive been trying to reach the office for a week now

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  14. I visited store 755 today in griffin and witnessed the store manager yelling at her associate in an extremely inappropriate manner!!!

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  15. I am guessing no one answers their phones because they can't hire supervisors or managers that are worth a shit!! I worked there for less than a week, they practically begged me to come to work for the company because I have a great work history and work ethic. then she decides that she is hiring a bunch of kids and forces me to quit because she stopped putting me on the schedule, knowing that I have rent to pay. This is Salina KS, not a huge town where there are a lot of jobs. She complains that everyone keeps quitting, well, I am pretty sure I know why. Rue needs to start getting their shit together and hire some decent people because I am going to email as many people as I can to complain.

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  16. Can someone explain why your company policy doesn't allow your store managers to prosecute creeps in the dressing rooms pleasuring themselves while young teens are in the next room over? Also, can you explain why you are hanging up on people that call to discuss this matter multiple times, including the mother that witnessed it?!

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  17. Went to Rue 21 in Rockwall, TX on 2 occasions they do not greet or acknowledge their customers and they have poor customer service skills I will not be returning to this location. Tried to contact corporate to voice my complaint and it went straight to voicemail.

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  18. Rue21 is a joke The managers are so rude I was a employee of the flowood Mississippi store until the manager Dorian told another employee she would like to put her hands on me. I took that as a threat. Apparently a grown women would like to assault a minor. That is what kind of manager she is. So to anyone one who is thinking of working here fair warning That is what you will have to look forward when you go to work I did love my job always on time always did my job but when they changed management this job sucks My parents have called corporate office but no answer Apparently they do not care how their managment treats their employees. So to give some advice to corporate if this is how you trained your managers to conduct themselves at work. Good job !!!! You just lost a great employee So Christy and Dorian please take my hours and give to anyone so I don't have to look at either of you You are doing me a huge favor. Thank you You might need this job I DO NOT.

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  19. To whom it may concern,
    This company is a big fat a** f*****g joke. I know someone who has worked fork this company for awhile now, and because some stupid b***h doesn't like this person they are stopping this person I know from a raise or a promotion. This person I know works all the time, open to close, coming in on their day off because no one wanted to work. This company allows salary management to treat hourly employees Ike trash. You should take a good look at who is working for your company and who is sitting on their's a***s getting paid to treat employees like s**t. But rue 21 doesn't care, they are just like all of their general managers and District managers. If you don't as much money as them , your nothing. Congratulations rue 21, you just graduated to trashy company of the year. You actually talk to the employees who are working for, the the 6 figure a***s who is not doing s*** but running great people away.

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  20. I visited the Everett store and was impressed with the friendliness of the staff. They went out of their way to find me what I needed and were extremely polite and fun. I wish I didn't live 2 hours away and in Canada. I'd be there every weekend! :)

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  21. I will be contacting the IRS to report this Co from not offering W2'S to there part time employees. My daughter has been trying to get hers since Jan and keeps getting voicemails with no return call I will peruse this till the IRS gets involved

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