Rue 21 Corporate Office Headquarters

13 comments
Rue 21 Corporate Office Headquarters
800 Commonwealth Drive
Warrendale, PA 15086 USA
Corporate Phone Number: 1-724-776-9780
Fax Number: n/a
Email: Online Only
Customer Service Number: 1-724-776-9780



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13 comments:

  1. Your $5cash cards are a joke in Chalmette la they will not allow you to use 6 ash cards. Can't even use 4 on a 21.00 purchase.Fix before January 20.

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  2. Why is it that NO ONE EVER ANSWERS the phones at the corporate office? I mean really? I was an employee here and now I can't even get help! This is a joke of a company.

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  3. This is crazy. I have left multiple messages and nobody ever answers.This is why I quit this company.

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    1. I agree with you. I have left messages and then I get a return call on my voicemail and they leave me their first name only. When I return the call, I am referred to the Receptionist whom has not been there since I first started calling. Unprofessional Corporation.

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  4. THE WORST company. The store I worked in for a total of 2 1/2 weeks was an absolute mess. Your product is shit. Your management is shit. Your corporate whatever this hell this is, is shit. I just want my W2 and I can't find anyone to help me.

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  5. I was wrongly terminated and cannot get any help or response from this store.

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  6. I was in the Tift store last month and had a bad experience so I bought my merchandise and said im NEVER going back,but then I went back this morning and I asked a red head girl to help me but the phone had her attention so bad she didn't even care!FROM THIS POINT ON I HATE RUE!they have poor interest in customers!

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  7. Ken, the manager at the millcreek mall in Erie Pennsylvania is stealing from the store. Not only that, Ken has his very own point system/chart that he himself created, and if you make him angry, he takes hours out of associates schedules. Can Ken even do that? Also, his wife is an associate at the Limited accross the hallway and she'll come over into Rue21 & talk bad about the customets, in front of the customers. Ken's wife will use derogatory names for Rue21 customers, like "have any ghetto trash come in and stolen today", umquote, as a regerence to African Americans. Ken has been heard by associates and customers for calling people FAT, DUMB, NIGGERS AND RETARDS. Ken also is never on the sales floor, he is always in the office "writing schedules", so he says. Katie the district manager allows Ken to have his cell phone while working because something to do with his daughter. Even though it directly VIOLATES STORE POLICY. Ken is constantly on facebook and text messaging/sms. Also, people are talking, that Ken used to work at American Eagle and while he was there he got a sexual harassment suit for making inappropriate comments and physically touching an underage childs breasts. Ken usually ONLY hires little girls. All the girls there now, but three, are underage. They are all the same height and about the same weight. Underage female employees are constantly complaing how CREEPY Ken is and how he is always making inappropriate sexual comments, or references toward little girls. This is not an attempt to get back at Ken,there IS something wrong with this man. I am a mother of an associate who works at Rue21 in the millcreek mall, Erie Pennsylvania location. If this doesn't get a thorough examination, or an investigation, than you leave my family no choice but to pursue chargesof unwanted sexual advances, sexual harassment and so forth. I will contact my attorney, if my child reports otherwise. I have a duty to protect my children and if Corporate Rue cannot conduct a thorough investigation of the store manager Ken, then I have to do what any parent would do. I will have to contact the Office of Children & Youth services(OCY), I will have to contact the Millcreek Police Department, the District Attorneys Office and my Attorney. I am writing this as a warning to Rue 21 Home Office. Thank You. ~DB, Fairview Pennsylvania

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  8. This is a joke! I have no clue what they mean! It's driving me crazy! This company owes me about $23.00. SO MAD!

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  9. WOW Cant believe what I am reading! What the hell is wrong with Ken he needs a background check could he be a child molester that has not been caught yet!!! wife included. He needs his ass kicked and check to see if he is a registered sexual offender.
    Fortunately I have not had a bad experience at Rue 21 in my state. Although there was a gay manager of one store that treated me like shit and he would act like a jealous bitch every time I went to that particular store to shop.

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  10. Hello, I am currently an Assistant Manager at the Hobbs store #1385. I'm not too sure who I need to report this to but there is another assistant manager at my branch named Marili Mendoza with the employee ID# 297936. There has been multiple occasions where she has committed Group 2 violations. This has been reported to my store manager and district manager and they have yet to do anything about it. She is always using coupons that shouldn't be used in order to meet her goal which is losing the company money and killing ADS. She always but I mean ALWAYS arriving to work late. We are talking from 30min to an hour late and fixing her time afterwards. She takes her shoes off during her shift and walks around the entire floor barefooted. It is very unprofessional. I have had many customer complaints about that. She is walking around the sales floor talking on her cellphone for over 45min. She actually started using the company phone to not make it look as bad which means we are not getting any customer or business calls because the phone is busy. Ask she yaks about on the phone is party and what she will do on the weekend. I am feed up with it and someone needs to please take action because no one has. She is wasting the companies money and my time. Please respond ASAP. I would like to know if you guys will be taking action.
    Thank you

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  11. This comment has been removed by the author.

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  12. I was suspended from store #1449 and I really needed to talk to someone because I can't get any answer from no one. If someone from corporate is reading this please reply from this post. Thinking about getting a lawyer at this point because no one seems like to wanna talk. Thanks

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