Rue 21 Corporate Office Headquarters

19 comments
Rue 21 Corporate Office Headquarters
800 Commonwealth Drive
Warrendale, PA 15086 USA
Corporate Phone Number: 1-724-776-9780
Fax Number: n/a
Email: Online Only
Customer Service Number: 1-724-776-9780



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19 comments:

  1. Your $5cash cards are a joke in Chalmette la they will not allow you to use 6 ash cards. Can't even use 4 on a 21.00 purchase.Fix before January 20.

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  2. Why is it that NO ONE EVER ANSWERS the phones at the corporate office? I mean really? I was an employee here and now I can't even get help! This is a joke of a company.

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  3. This is crazy. I have left multiple messages and nobody ever answers.This is why I quit this company.

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    1. I agree with you. I have left messages and then I get a return call on my voicemail and they leave me their first name only. When I return the call, I am referred to the Receptionist whom has not been there since I first started calling. Unprofessional Corporation.

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  4. THE WORST company. The store I worked in for a total of 2 1/2 weeks was an absolute mess. Your product is shit. Your management is shit. Your corporate whatever this hell this is, is shit. I just want my W2 and I can't find anyone to help me.

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  5. I was wrongly terminated and cannot get any help or response from this store.

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  6. I was in the Tift store last month and had a bad experience so I bought my merchandise and said im NEVER going back,but then I went back this morning and I asked a red head girl to help me but the phone had her attention so bad she didn't even care!FROM THIS POINT ON I HATE RUE!they have poor interest in customers!

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  7. Ken, the manager at the millcreek mall in Erie Pennsylvania is stealing from the store. Not only that, Ken has his very own point system/chart that he himself created, and if you make him angry, he takes hours out of associates schedules. Can Ken even do that? Also, his wife is an associate at the Limited accross the hallway and she'll come over into Rue21 & talk bad about the customets, in front of the customers. Ken's wife will use derogatory names for Rue21 customers, like "have any ghetto trash come in and stolen today", umquote, as a regerence to African Americans. Ken has been heard by associates and customers for calling people FAT, DUMB, NIGGERS AND RETARDS. Ken also is never on the sales floor, he is always in the office "writing schedules", so he says. Katie the district manager allows Ken to have his cell phone while working because something to do with his daughter. Even though it directly VIOLATES STORE POLICY. Ken is constantly on facebook and text messaging/sms. Also, people are talking, that Ken used to work at American Eagle and while he was there he got a sexual harassment suit for making inappropriate comments and physically touching an underage childs breasts. Ken usually ONLY hires little girls. All the girls there now, but three, are underage. They are all the same height and about the same weight. Underage female employees are constantly complaing how CREEPY Ken is and how he is always making inappropriate sexual comments, or references toward little girls. This is not an attempt to get back at Ken,there IS something wrong with this man. I am a mother of an associate who works at Rue21 in the millcreek mall, Erie Pennsylvania location. If this doesn't get a thorough examination, or an investigation, than you leave my family no choice but to pursue chargesof unwanted sexual advances, sexual harassment and so forth. I will contact my attorney, if my child reports otherwise. I have a duty to protect my children and if Corporate Rue cannot conduct a thorough investigation of the store manager Ken, then I have to do what any parent would do. I will have to contact the Office of Children & Youth services(OCY), I will have to contact the Millcreek Police Department, the District Attorneys Office and my Attorney. I am writing this as a warning to Rue 21 Home Office. Thank You. ~DB, Fairview Pennsylvania

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  8. This is a joke! I have no clue what they mean! It's driving me crazy! This company owes me about $23.00. SO MAD!

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  9. WOW Cant believe what I am reading! What the hell is wrong with Ken he needs a background check could he be a child molester that has not been caught yet!!! wife included. He needs his ass kicked and check to see if he is a registered sexual offender.
    Fortunately I have not had a bad experience at Rue 21 in my state. Although there was a gay manager of one store that treated me like shit and he would act like a jealous bitch every time I went to that particular store to shop.

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  10. Hello, I am currently an Assistant Manager at the Hobbs store #1385. I'm not too sure who I need to report this to but there is another assistant manager at my branch named Marili Mendoza with the employee ID# 297936. There has been multiple occasions where she has committed Group 2 violations. This has been reported to my store manager and district manager and they have yet to do anything about it. She is always using coupons that shouldn't be used in order to meet her goal which is losing the company money and killing ADS. She always but I mean ALWAYS arriving to work late. We are talking from 30min to an hour late and fixing her time afterwards. She takes her shoes off during her shift and walks around the entire floor barefooted. It is very unprofessional. I have had many customer complaints about that. She is walking around the sales floor talking on her cellphone for over 45min. She actually started using the company phone to not make it look as bad which means we are not getting any customer or business calls because the phone is busy. Ask she yaks about on the phone is party and what she will do on the weekend. I am feed up with it and someone needs to please take action because no one has. She is wasting the companies money and my time. Please respond ASAP. I would like to know if you guys will be taking action.
    Thank you

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  11. This comment has been removed by the author.

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  12. I was suspended from store #1449 and I really needed to talk to someone because I can't get any answer from no one. If someone from corporate is reading this please reply from this post. Thinking about getting a lawyer at this point because no one seems like to wanna talk. Thanks

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  13. I went to the a Rue 21 store by where I live and was looking for two shirts in my size. I went to the manager and asked if they had them in a bigger size. She told me that for a girl my size they did not. I was pretty much called fat. If you guys can look into this that would be very much appreciated. Thank you.

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  14. I worked for rue21 for 3 years and from my first day to my last I busted my ass for a company that could give a fuck less. There was one instance that I actually tried to express myself to a district manager and he literally would not even hear what I had to say. I was an asset to their company and yet I was discriminated against, treated in the epitome of unjust fashions, and taken for granted completely. This company does nothing but turn a blind eye to things they don't want to deal with. I love that the corporate office doesn't respond to these comments. I love how they don't answer the phone. I love how much they don't care. Thank you for terminating me, rue21. I regret working for you for a second of my goddamn life.

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  15. No one answers the corporate phone numbers!! Ive been trying to reach the office for a week now

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  16. I visited store 755 today in griffin and witnessed the store manager yelling at her associate in an extremely inappropriate manner!!!

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  17. I am guessing no one answers their phones because they can't hire supervisors or managers that are worth a shit!! I worked there for less than a week, they practically begged me to come to work for the company because I have a great work history and work ethic. then she decides that she is hiring a bunch of kids and forces me to quit because she stopped putting me on the schedule, knowing that I have rent to pay. This is Salina KS, not a huge town where there are a lot of jobs. She complains that everyone keeps quitting, well, I am pretty sure I know why. Rue needs to start getting their shit together and hire some decent people because I am going to email as many people as I can to complain.

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  18. Can someone explain why your company policy doesn't allow your store managers to prosecute creeps in the dressing rooms pleasuring themselves while young teens are in the next room over? Also, can you explain why you are hanging up on people that call to discuss this matter multiple times, including the mother that witnessed it?!

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