Nissan USA Corporate Office Headquarters

28 comments
Nissan USA Corporate Office Headquarters
Nissan North America, Inc.
1 Nissan Way
Franklin, TN 37067 USA
Corporate Phone Number: 1-615-725-1000
Fax Number: 1-615-725-3343
Customer Service Number: 1-800-647-7261
Nissan Finance NMAC: 1-800-456-6622
NMAC Lease Customers: 1-800-777-7018
EV Electric Vehicle Support: 1-877-664-2738
Roadside Assistance: 1-877-647-6281



SHARE:
Next PostNewer Post Previous PostOlder Post Home

28 comments:

  1. please experience for yourselves, watch any of your commercials on a PC. The loudness of them is extremely offensive. Sitting infront of a computer and having the loudest commercial blaring in your ears only makes me so very frustrated and angry! its offensive to your ears and there is no reason on this planet to have your commercial's soo loud.

    ReplyDelete
    Replies
    1. After being scammed at Atlantic Nissan when the commercial comes on the TV my blood boils..

      Delete
  2. First I lease 2 Maximas a 2011 & 2012. Tonight I went to Massapequa, Nissan, NY and went to turn in the 2011 to lease a new 2014 and was out right scammed by the dealership, sales person, and especially the finance manager. I went to the dealership and spent 3 hours there and in short, was told a $1000.00 down and $378.00 per month would be the price to drive the new 2014 Maxima vehicle out. After 3 hours when I went to the office to sign the lease agreement I was told I needed an additional $2400.00 more to complete the lease. This was even after the dealership called my insurance company to change vehicles (which I had to even do myself over the phone there) This is an outright scam and I will never buy or lease another Nissan for the rest of my life and neither will any of my family or friends. You have lost a loyal customer forever it you care. This was not only the worst car purchasing/lease experience I have ever had but probably the worst purchasing experience of my life! This is in addition to the degrading and condescending attitude exhibited by the finance manager when letting him know I was on to his scam, with him stating that "he did not know what his sales person agreed to with me," (this is after he went up to speak with him 3 times about my lease and hard to really believe). I will write all executives in Nissan and the NYS State and local chambers of commerce to let them know how underhanded this dealership is.

    ReplyDelete
    Replies
    1. scam scam scam I been screwed too Atlantic Nissan NY

      Delete
  3. I own a 2006 maxima and have replaced just about everything under the hood, the car has never been wrecked. Its in the shop replcing the 2nd motor. and have already replace the transmission & timing belt, which your dealership charge me 6000.00 dollars to do. I believe your company needs to own up and take reponsibly for producing defect car. Everyone i know that has own a 2004 to 2007 maxima has had nothing but problems. I will never own another and never refer a nissan product to anyone.

    ReplyDelete
    Replies
    1. I will never go to another Nissan dealership as long as I live DO NOT BUY NISSAN. Bad cars and crooks work in the garages.

      Delete
  4. This is my second time posting a blog about our 2013 Nissan Sentra. As of today's date, I have yet to receive a $150.00 referral fee from Nissan South in Morrow, Ga. I feel that this is very sad in that we have already made one payment and we are in the market for a full sized pickup truck. I can assure you that it will not be a Nissan Titan. I

    ReplyDelete
  5. New Nissan 2014 Altima SL 4 cylinder not getting even close to the 31/27/38 mileage I do more city driving with about 15 % highway car is getting only 16,17,18 miles to the gallon. I drive slow and don't accelerate quickly!

    ReplyDelete
  6. Nasty garages and liars, Brooklyn Park Nissan Morries Anita in service liars. They can not fix a car.....

    ReplyDelete
  7. It took a non nissan garage to fix my Nissan Sentra. The Morries garage told me the noise in the front was bad brake pads put on by another garage, not Nissan. They said live with the noise. The brakes went out on the rear, and the noise was ball joints and control arm... Never buy NIssan. I will never again.

    ReplyDelete
  8. Elaine 4-07-2014 at 3.42 pm
    I bought a 2012 Nissan Altima on May 24, 2012. The paint color is super black. This is the worst color paint of any car I owned. It scratches easy, smudges, chips and spots when wet very bad. I have to wax it very often so it looks half way decent. It already looks 6 years old. It's not worth the cost of the car.

    ReplyDelete
    Replies
    1. I own a 2010 and not only is the paint dull, but across the roof and now starting on my truck are what looks like tiny scratches. Long story short, I was told by two owners of auto body shops that it was a defect when the car was manufactured with the paint and the clear coat. This was my first Nissan and my last, going back to Toyota.

      Delete
  9. Over the years I have purchase Nissan and the reason for that is, I have never had any problems until I traded in my two year old Nissan with nine thousand miles for a newer model. The first thing that happened, I was given a car with six hundred miles and was told it was a new car. After seeking advice, I return the car and was given a really new car. However, they really meant to get me in some way. What they did was for my trade in, they documented up the mileage from nine thousand to seventeen thousand plus. I also purchased the MPG for mostly dings and scratches but having my first ding, I found out I did not have that coverage in the contract. When I asked to speak to the person who did the contract, I was told he was terminated. They are not done with me yet. I notified them to stop the draft from my account in early January and to bill me by mail. The next month (February) they took it from my account. I was billed for March and sent the payment way before the date due, but March 24 they took the money from my account again. Now having two payments for the same month, I have asked for my money to be replace into my account since March 25th. I was told it would be there in ten days. I have spoken to ten different people including supervisors and as of this day April 16, 2014 I have not received my money. Every time I spoke to someone I was told something different each time. Liars, Liars, Liars`. I do not know what has happened to Nissan but it has lost that great standing it had for so many years.

    ReplyDelete
  10. Gezon Nissan
    3985 Plainfield Ave NE
    Grand Rapids, MI 49525
    Ph: (616) 361-7361

    To whom it may concern,
    I recently purchased a 2012 Nissan Versa, Vin# 3N1CN7APXCL801788, “Certified Pre-Owned Vehicle” on 4/28/14. Since I have owned the vehicle the following issues have happened:
    1. 2 days after I purchased the vehicle, 4/30/14 the transmission failed. Gezon Nissan said, “the transmission had an internal failure” and had to be replaced. The vehicle was at Gezon for 2 weeks
    2. After 2 weeks of vibration I took the car in on 7/25/14 to find out the front rotors were warped and needed replaced. The service personnel said he did not know why the rotors warped, but thought the pads were replaced and the rotors were not prepared properly. I had to pay $135 for this
    3. On 8/1/14 the check engine light came on. I took it in and the error code had something that pertained to bad gasoline, but it was half full from a full tank???
    4. On 8/8/14 the check engine light came on a stop sign and a “clunk sound” was heard. This clunk sound seemed to be coming from the transmission. The error code indicated a faulty electro-mechanical transmission shifting module.
    5. On 8/29/14 the check engine light came on again at a stop sign and the same “clunk sound” was heard as on 8/8/14. When the accelerator pedal was pushed, the car was very sluggish and it seemed as if the transmission was slipping.
    I am very disappointed in the plethora of unusual issues I have had to deal with in the few short months I have owned this car. We have also purchased a Nissan Rogue in the last year. This vehicle has also had to be brought back to the dealer due to check engine light and transmission problems. The Rogue’s battery was also depleted by the ECM malfunction. We chose to buy two Nissans because of the reputation the company has for providing a quality product that encourages quite consistent customer loyalty. After this experience, we are tempted to never purchase another Nissan again.
    We are hoping that the Versa we purchased is a “lemon” and that you will be able to resolve the extremely frustrating and disappointing situation we are in now. We have put more miles on the Versa driving it back and forth to the dealer than we have in using it for personal use, which is absolutely ridiculous. This letter is being sent to both the dealership we have been working with on Plainfield in Grand Rapids, MI as well as to Nissan USA customer service.
    Our hope is that between the two of you, some sort of resolution will be reached. Whether in the form of returning the vehicle with an $11,500 refund or in the form of a replacement vehicle.
    Kord Daniels
    231-725-3264

    ReplyDelete
  11. My girlfriend had steering issues with her 2014 Nissan Versa note. When she had it towed to the dealership she was told it was a bent tie rod and it would cost $1400 plus to repair it. I told them to put it up on the rack and it was the inner tie rod to the steering rack which can be replaced without changing the whole steering rack. It's $149 part and they sit there and lie and tell her she hit something. The rod is so flimsey and tiny in diameter, it's no wonder why it's bent. It's about as big around as your pinkie finger. They won't cover under warranty and the car has extended warranty and only has 7300 miles on it. The dealership is crooked and I think they would file warranty claims to screw nissan and also screw the customer by overcharging by not changing the rack at all. Don't trust these scumbag losers one bit and I have 35 years experience working on massive jets and cars. And then to have some insulting BS service manager and mechanic trying to blow smoke up my ass is just unbelieveable.

    ReplyDelete
  12. Why to do choose to air a commercial with your car playing music so loud everyone can hear it and sing along? What happens when people follow your lead but play racist,curse filled music that children can hear. Or play that bass filled Hip Hop Rap that shakes the car, do you want everyone to listen to that. You surely missed the mark on this one. It's like you can see the Dorset thru the trees. I like your cars, but not your commercials.

    ReplyDelete
  13. On October 2 I requested my GAP insurance be canceled and a check cut for the remainder (around $600). It is now Dec 24, and I still have not received my check from Corporate. I called the insurance company 3 weeks ago, It had been canceled back in October. The dealership sent a letter to corporate around 2 weeks ago. How long does it take to cut a check! I refuse to pay 2 more months for GAP insurance that isn't there.











    ReplyDelete
  14. I just tried to trade my 2006 Nissan Altima to a Nissan dealership and when they came out to give me the news they told me that the car couldn't even go to auction because of the rust on the floor boards and that I wouldn't even be able to sell it. Now I am stuck with a car that has rust and not to my fault. I just saw a bunch of postings regarding this matter and that Nissan will not do anything about it. You liked my money when I bought the car. Something needs to be done.

    ReplyDelete
  15. I took my car in to get the leather fixed, bubbling AGAIN. This has already been replaced once. My vehicle is barely a year old. They told me it's because of the oil I used. The first and only time I have ever even attempted to clean my car was 3 days ago. It is NOT because of the oil. I have already been to arbitration because the top scrapes the seats when it goes up and down. Now while my car is under warranty something that was already replaced once they aren't going to FIX! I will be calling the BBB again and maybe this time I will hire my own lawyer. I have never owned a Nissan and this is the worst car owning experience I have ever had! Very Disappointed!

    ReplyDelete
  16. Horrible service. Shane at Concord Nissan in California told my husband the drivers airbag was not covered under warranty. And it was. He failed to follow proper guidelines and laws in customers concerns when writing the customer copy of what was discussed during visit. We tried to get the air bag fixed a couple of months later again under warranty. After diagnosis the car should have been fixed promptly but was not. Nissan Concord wanted to charge for something under warranty. Opened a case and after review from Nissan the RUDE AND VERY UNPROFESSIONAL case manager stated they would not cover the airbag. I will never purchase another vehicle nor use a Nissan dealership again. Nissan failed to stand by Warranty and product. The message has been sent and being a very active member in my community I have informed the Mother's group and all those in my community of my horrible experience and the lack of safety measures by Nissan. Please do not ever purchase a vehicle from this company because you will be disappointed.

    ReplyDelete
  17. I purchased a 2012 LEAF with an assumption that it would get me to work and back on 56 mile round trip. I assumed that 100 mile charge would be more than enough to make that happen. After one year I wasn't able to do so in the winter months with lower charge and now after 3 years I have lost a bar of charging capacity so even warmer months are no longer assured of getting me to and from work. I spent a lot of money on this car without anyone from Nissan telling me about potential problems such as this. It has caused me a great deal of distress at work with my employers and co-workers. Please let me know what my options are. I feel terribly let down and mislead by Nissan as a result. I look forward to your response to my problem with Nissan. Thank you.
    Sincerely,

    John C. Neering

    ReplyDelete
  18. In march I purchased a 2012 sentra se with 37k miles for 20k.I know now I was raped by the dealership.The point I want to make is now I have mechanical issues that are covered under the factory warranty and EMPIRE NISSAN and AUTO NATION NISSAN SW both in LAKEWOOD CO refuse to help me.My warranty runs out in about 5k more miles.I have work for dealerships for 20+ years and I know the techs and service writers do NOT like warranty repairs because they do not make commission! The worst part is I use this car to make my living and it is potentially very dangerous! At this point I would just like to return it and walk away but I can't.My only other option is to sue the CEO of NISSAN personally and he or she will not show for $20k and win! I know it's been done with FORD and CHEVROLET. For the past 30 years I have owned a NISSAN with NO issues.It looks like the "new" NISSAN has drastically changed for the worst! They lost my loyalty.

    ReplyDelete
  19. To whom it may concern, I have a 1996 Nissan Altima that has 435666 miles on the same engine.... I bought it new it's 19yrs old and still rolling....... If you would like to contact my e-mail is moethrash40@yahoo.com.....

    ReplyDelete
  20. The last time my car was there for service, was not a good experience, the serviceman that worked on my car was very reckless, I was standing outside in front of the service area I heard a loud halt I looked around the service man came around the bin and hit the curb and scuffed my tires the seat was way back almost in a bed mode I looked at my tires they were scuffed with white marks the guy got very nasty about this and I told him if I did that with your car you would not like it and he started hollering at the top of his lungs the service manager comes out and takes his side and tells me not to argue with his service man and in the mean time this man the service man is standing there snickering and I asked him why was he not saying anything to the service man then he says here is a free oil change and I then said you are not addressing the issue as to why my car was driven in such a reckless manner and he says I gave you a free oil change what else do you want the manager walks away leaves me standing there talking to myself. NEVER AGAIN WILL I SERVICE OR PURCHASE ANOTHER CAR FROM THAT LOCATION ( during the whole time I spoke with the manager and service man it was always in a calm manner at one point the manager raised his voice at me.................The location was Woodbridege, nj






    The last time my car was there for service, was not a good experience, the serviceman that worked on my car was very reckless, I was standing outside in front of the service area I heard a loud halt I looked around the service man came around the bin and hit the curb and scuffed my tires the seat was way back almost in a bed mode I looked at my tires they were scuffed with white marks the guy got very nasty about this and I told him if I did that with your car you would not like it and he started hollering at the top of his lungs the service manager comes out and takes his side and tells me not to argue with his service man and in the mean time this man the service man is standing there snickering and I asked him why was he not saying anything to the service man then he says here is a free oil change and I then said you are not addressing the issue as to why my car was driven in such a reckless manner and he says I gave you a free oil change what else do you want the manager walks away leaves me standing there talking to myself. NEVER AGAIN WILL I SERVICE OR PURCHASE ANOTHER CAR FROM THAT LOCATION ( during the whole time I spoke with the manager and service man it was always in a calm manner at one point the manager raised his voice at me.................The location was Woodbridege, nj






    ReplyDelete
  21. I bought a 08 Nissan/rogue gave it proper maintenance but the transmission is bad at 131.099miles. I am very disappointed in Nissan. I even spoke to someone from Nissan consumer complaint to no avail. I will NEVER BUY another Nissan as long as I live. That was my 2nd new car and it will be my last with them...

    ReplyDelete
  22. Bad experience at Atlantic Nissan West Islip NY. Corporate cannot help and the regonal Manager will not answer my emails regarding my dispute.I had a chevolet cruze lease that had 4-5 lease payments left. I received from Chevolet, Hyundai, and Nissan, the pull ahead lease program letter. I had 2 new cars from Chevolet and was happy customer, but I wanted a change so I went to Atlantic nissan where I was told that they would take my Cruze and waiver all remaining lease payments and Fees, I had the letter for the pull ahead lease program from atlantic which I gave to the sales girl, and she told me all payments and fees are waivered.
    After 5 hours, I put down $4820, includes taxs and dmv fees etc, for a $170 a month for 3 years. I had excellent credit. My friend loved my car and I refered her to Nissan but she went to Nissan Smithtown. When I saw her last sunday she was so happy with her new Sentra, she Had the SR Trim model, alloy wheels,spoiler,Nav, back up camera etc, I asked her how much her payment was for this model and she said $140 month for 3 yrs lease.
    She put down $1500 and $700 for her trade in. I was upset and told her what I put down she said thats not right...She photocopied her agreement and gave it to me and told me to go back to the dealership to see what they could do and why such a difference. Last Monday I went into your store and spoke with the lease manager gave him both lease agreements and ask why and what he could do to make things right. His answer was after
    looking at the 2 agreements was my buyout option price at the end of lease was lower than my friends, I told him because she has the SR model and that had nothing to do with it, then he said that , I should not ask other peoples lease price $ or house mortgage or rent $. He had NO business saying that. Then he went to the computer came back and said Now I know why, its because you had 4-5 lease payments left on the Chevolet Cruze. I told him that I had the letter for pull ahead lease program and all fees and remaining payments were waivered, and that it does not say that in my agreement. I was very angry and upset and told him I would never buy or lease from Atlantic again, he said nothing then I left.I will never do bussiness at Atlantic Nissan again. I am asking for a refund in the difference between the downpayments on the 2 contract agreements

    ReplyDelete
  23. On my Nissan Armada year 2005 this problem has been going on for 3 years now, the emergency brake lights come on once a week while driving. The brakes basically stop working when this happens, when I push on the brakes they make a loud sound. I have to turn the car completely off and turn it back on and then everything goes back to normal. I have taken it to different car shops and I took it to Pittsburgh East Nissan, no one can help because they say they don't know what's wrong. Took it to Nissan again and of course they want to charge me $2000 and they said the problem is the brake booster. Nissan, this should be a recall! I shouldn't have to pay for this. The reason why I feel that I should not have to pay for this, is because I’m reading online other Nissan owners comments and they’re all basically saying the same thing that I’m saying about my Nissan Armada, so this is a common problem, there should have been a recall on that year 2005, and 2004. I am reading these comments and I’m very angry and disappointed with you Nissan mainly because it is disturbing that you Nissan knew about this as far back as 2009, and you did nothing about it.

    ReplyDelete

Comments are for review purposes. Do not offer any personal information in your comments.

BLOGGER TEMPLATE BY pipdig