Kohl's Corporate Office Headquarters

25 comments
Kohl's Corporate Office Headquarters
Address:
N56 W17000 Ridgewood Drive
Menomonee Falls, WI 53051 USA
Corporate Phone Number: 1-262-703-7000
Fax Number: 1-262-703-6143
Customer Service Number: 1-866-887-8884
Email: n/a



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25 comments:

  1. Kohls is having a problem at the Gilroy, California store and it is due to there Loss Prevention person. Who is looking at what the employees own(cell phones, cars, purses, clothes)and catagoring them as" if they have all these nice things what are they doing working at kolhs. They are stealing," and he is harasing the employees. This Loss Prevention person is being unfair to the employees, and it can result into a Law Suit, if someone doesn't look into this Los Prevention Employee.

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    1. I would like to speak with the President of your co. noone will give me his phone number....can you...please.....

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    2. he is now living in Mobile, Alabama and Louisville Kentucky from what I hear...... A "Bully " is not acceptable at any level at any company, in Mobile, Louisville and or Gillroy..... lets develop plan and actions...... find out the bonus plan....# of people let go, was a purchase discussed....threats made, persons allow to discuss, or simply told out/ video and tape made by disinterested party when dismissed ... understand other employee fearful of the LP personnel and must go along.... lets complile give corp opportunity to address if not, then to media...talk tonight

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  2. I am hearing of this more and more often. I wonder if the Loss Preention personnel are receiving bonses for getting rid of employees. People are not going to shop at places that abuse their employees...I heard where a Loss Prevention person told some one that "if noone told me not to murder someone and I did it, does it make it right" Comparing murder to an honest mistake (no stealing involved) .................. This is the type of employee Kohls want to represent them, to bully people with their power.... Maybe someone should policy the Loss Prevention people ...... instead of the hardworking person who made a mistake...and was honest about it... Shame on you Kohls.......

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  3. It sounds like you are an insider, not. Learn how to write in English before you post. While you are at; learn about loss prevention.

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  4. I was at your Delavan store (#0484) and was in the JR. Dept. I am part Handicap and to say the least there were no chairs or stool to sit on. I had to lean on the wall and almost fell three times and there was no one to call (I tried) it took me 20 min. to get a pair of jeans off, I would think that even being the JR. Dept. there would be a place to sit. Again to say the least it was not a good day at the store for me. I did tell someone, don't know if it did any good.

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  5. My daughter bought her father two coats from Kohl's in Phila. and one fit and the other one I took back with the receipt. The coat was $29.99. They would not give me money back even with a receipt, but gave me $23.99 in a cash card to be used in the store, they took off $6.00 as a Trans. disc whatever the heck that is. so they will never see me in their store again.
    and I will be telling everyone I know about it /all of the Senior Centers That $ 6.00 should have been given back to me since I had the receipt.

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    1. That trans disc was probably your senior discount.or any discount your daughter had If you look on your receipt, you got back EXACTLY what you paid out of pocket. You people always complain that we are ripping you off. Just read your receipt!!!!!!!

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    2. Hey, Anonymous, April 2 - Make your receipts READABLE; how about that? Train your employees to explain things with respect and compassion. The real rip-off is in customer service; we are being ripped off in respect to good will and positive experience! - If you mean Transaction Discount, SAY SO! Explain yourself, OK?
      You guys have a corporate ATTITUDE problem.

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  6. KOHL'S SUCKS AS DOES IT'S CORPORATE LEECHES " GO WALMART "

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  7. 3 times I have done online orders and even though I get an email days in advance saying item is ready for pickup it is never ready for pickup. I am wasting away my lunch today in the meriville Indiana location. Because either they can't find the product or no one pulled them. Order said it was ready Wednesday and clearly they do not know how to do their job in this store or Michigan city Indiana.

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  8. I was in one of your stores today and I went up to a Vietnam Veteran to Thank him for his service and shook his hand and gave him a card that says "Thank You for Your Service" -- there is no personal message -- no solicitation or any political statement. I was told by the store manager Mr Tom that I could not "solicit" in the store. I showed him the card and explained what it was and he stated "I do not care and if you do it again you be removed from the store forever". WHISKEY TANGO FOXTROT -- HOW DARE THIS COMPANY AND THAT MANAGER. IT WAS BAD ENOUGH WE TREATED OUR VIETNAM VETERANS LIKE WE DID 40+ YEARS AGO BUT TO STILL BE LIKE THAT IS JUST PLAIN ABSURD.

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    1. When he says "do not solicit", I would say "OK, I won't."
      Kohl's has a corporate ATTITUDE problem; must be a bitch working there!
      Of course, it's surprising when someone comes with something like that that is not expected.

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  10. Kohl's Call Center Dallas, Texas
    If you are a real call center professional, please save yourself time and don't accept the interview. This call center a mecca of unprofessionalism, from HR to the staff! Perhaps that's why only 9% of its revenue was from the e-commerce side of the business last year. With this type of environment and unprofessionalism, no wonder the ship seems to be sinking for Kohl's. Fix it or continue to go down this horrible path.

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  12. I'm sorry but some young people who have no life experience don't know the meaning of the words "customer service". They are just trying to hold on to their jobs by doing what they are told. The people telling them what to do don't know what they are doing either. They can bring down a good company; the problem is at the top.
    Once those who built the business retire, the new batch doesn't know what it takes to run it!

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  13. I am sorry for all of your bad experiences, however it seems to me that every store is different and certainly every state. We would NEVER treat our customers like that at my store in Minnesota. I haven't been working there long, but it's a great store with WELL TRAINED employees. I can't speak for all stores, just what I know from my own. I am very sorry you all had such rude people helping or not helping you at the stores you've visited in your prospective states. I hope you'll visit a store in another state if you ever get the chance and let us change your minds. Good day to you all. Again I am very sorry!

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  14. The managers/supervisors at the Kohls in Chgo, IL on Elston Ave are by far the rudest and unprofessional people to deal with. They roll their eyes when dealing with customers, they are not nice to their employee. The employees at the customer service, not all of them, but, the younger ones, use foul language in the presence of customers. I hear their employees complaining that the training is awful. I spoke with one of them, and this individual was frustrated because he/she was trying to provide great customer service but, couldn't because of the lack of training. Kohl's doesn't train their employees, they are just thrown in and left on their own.

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  15. I think your Kohl's Cash is a scam. I do not believe that there should be a deadline on the Kohl's Cash. We shop in your store and spend our money in your store to earn that cash and then we can't even use it when we want and if we miss the deadline, then its no good. WE EARNED THAT CASH. Many of us on facebook have been discussing this and lots of other people agree with your tactics.

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  16. I bought a candle at your store in Port Orange Florida. It was a Sonoma Balsam Fir with three wicks. It was burning normally when it exploded and the bottom broke off and it was a huge fire. It ruined my coffee table and the two towels that I had to use to put the fire out. Thank god nothing else caught on fire and I was right there in the same room. What can I do about this, I have the container and the bottom with the upc code on it.

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  17. I have had several issues with the online department- I received some stools that were damaged that I ordered online and then picked up in the store. The online department refused to pick them up and send new ones because it was a store pickup. I was transferred several times, talked to 4 different people and basically was told I needed to take the already assembled items (4 barstools) back to the store- now I am stuck dragging the damaged items which are too big to fit in a car back to a store that I will not be able to replace them at. Very poor business-terrible customer service and frankly a waist of 3 hours of my time so far. I was willing to accept a discount on the damaged goods so that I didnt have to go through all the extra trouble but since that was not an option, now they can have the boxless random pieces of junk back so they can throw them away because they will not be able to resell them in that condition. Unbelievable!!!!!

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  18. i have been fighting with kohls to credit my kohls charge card since 12/30. after more than 4 hours on the phone with them, here i am with my money still floating around in a cloud somewhere. this is ridiculous to say the least. took them 7 seconds to take that money off my charge, should be that simple to put it back on. i pay my bill, theres no need to TAKE money from me!!!!

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  19. I recently moved back to Augusta GA and am shocked at the condition of the Augusta Kohl's store. For the past several months I kept hearing it is because of Christmas and after Christmas returns/sales that has caused the chaos that is abound in this store. As soon as you walk in, the ladies active wear section is a big pile of pants on a table. Nothing folded...nothing stacked neatly and sorted in sizes!! This went on for several weeks!! It is a madhouse and creates an unpleasant shopping experience and even more unpleasant staff!!! And for those expectant mothers...Good Luck in finding anything there!! Does corporate ever visit stores to make sure they are properly managed??? I believed what I was told about the after Christmas chaos until a recent visit to Kohl's in Myrtle Beach, SC. Their store was a pleasure to shop in!! So organized and eye appealing!! Friendly staff!!

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  20. I recently worked at store in Marlboro NJ -as a seasonal hire. I was hired as a POS - which meant working at the register- on my third day a got a new supervisor - it appears she did not like me - I was sent to the store room were I had to unload and open boxes - I don't mind a little work but I am 62 years old - the work was to much for me - so I was forced to resign - I thing they were unfair - the supervisor was rude

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