East Bay Corporate Office Headquarters

East Bay Corporate Office Headquarters
111 South First Avenue
Wausau, Wisconsin 54401
Corporate Phone Number: 1-715-845-5538
Customer Service Number: 1-800-826-2205
International Callers: 1-715-261-9588
Ordering Questions: [email protected]

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  1. Please advise name and email address of the Head of Client Services

  2. Please provide an email for the Head to contact for complaints.

  3. STOP packing sneaker boxes into bags for shipping! Common sense tells you the box will be destroyed in the shipping process. Drivers/handlers do not care about the shoe box. They will throw it around and place heavier items on top. Ship the shoes inside another box! I received a pair of sneakers in a bag. Their box was no longer a box, just flat cardboard. People need the shoe box for preservation.

  4. I ordered a pair of football cleats online and never received them. I called customer service, they were very rude. DO NOT ORDER FROM THIS PLACE!!!!! I AM STILL WAITING FOR MY SINSURANCE CLEATS!!!!

  5. Same thing happened to me I ordered my nephews some school shoes and never recieved them either so now my boys have to wait til I get paid again to get shoes again a bunch of crocks. I will be taking it to a higher power though

  6. Please provide an email for the Head to contact for complaints.


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