Dollar Tree Corporate Office Headquarters

Dollar Tree Corporate Office Headquarters
Dollar Tree, Inc.
500 Volvo Parkway
Chesapeake, VA 23320 USA
Corporate Phone Number: 1-757-321-5000
Fax Number: 1-757-855-5555
Customer Service Number: 1-877-530-8733



20 comments:

  1. I was shopping in the Dollar Tree in Webster, MA. I had my 8 lb dog with me in a carrying pouch, in the shopping cart(which I do almost every where I go). He was as quiet as a mouse. Suddenly I found myself being told to leave the store immediately! that "It's against the law to bring an animal in a store where there is food". (All their food is in seal packages/containers)
    Also, there are no signs stating "no pets allowed in the store". I would not have any objection to being "informed" that there was a problem, but the woman was loud, rude, would not listen to anything I had to say, and she had to make sure that everyone in the store heard her! I had almost completed my shopping, when I was verbally molested by her. I tried to tell her I was about to cash out and she informed me I had to "get that thing out of here first". I am disabled and have a very hard time walking around. I did not have a car to bring the dog to. My Aide had dropped me off at the store and was doing another errand for me. I have never so embarassed in my life. I am stund at the fact the some store will hire anybody and will let their staff treat ANY customer with that much rudeness. Great customer relations Dollar Tree!!! I will never go back to a Dollar Tree store and I will warn anyone I know about going to this Dollar Tree. Karen Grzyb is this charming staff members name.

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    Replies
    1. LEAVE YOUR PET AT HOME. UNLESS HE IS A SEEING EYE DOG HE DOESNT NEED TO BE IN THE DAMN STORE. I HATE WHEN PPL BRING THEIR DOGS IN RESTAURANTS & STORES. HAVENT YOU EVER CONSIDERED THAT PPL WITH ASTHMA OR ALLERGIES SUFFER BECAUSE OF PPL LIKE YOU? WE DONT WANNA HAVE TO SMELL YOUR DOG! BE REAL..

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    2. can u be anymore hateful anonymous. there are some stores that are pet friendly, and if that store didn't have a sign up it is ok for a pet to be in a store.

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    3. pets should only go into PET STORES, unless seeing eye dogs

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    4. Hey I love taking my dog with me everywhere. Do you mean they shouldn't be allowed to be at the park as well. You need to relax.

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  2. My daugher and I were shopping at store 4919 right off brainerd rd on greenway dr on sept 27th around 11 or 12 noon when one of their workers smarted off at my 13 year old special needs Grandson because he got his finger prints on a glass door in turn I almost mashed her mouth, these stores should train the people they hire in working with the public because this store is lacking in customer service, I do not know her name but i do not recommend any one shopping at that store I never will again and will warn other people not to

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  3. I had a very bad experience at the Dollar Tree Store #4319 2720 E.Jefferson Ave Detroit Mi 48207 please get the new manager out of this store before he run all your customers away the very last straw was when he refused to let a Senior Citizens use the restroom she was so out done that she left the store and, spoiled herself in the parking lot. Is this how the Dollar Tree treat its customer shame on this manager shame on Dollar Tree

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  4. I was shopping at store 1714 on Greenway drive in Jackson,MS last week and the store is in horrible shape there are boxes everywhere is hard to even actually shop. I was just in this store the week before and the store looked great so I do not understand what is going on. There was a woman by the name of Vicki that I was not please with. The line was long the cashier kept calling her and she remained in the office doing who knows what. Vicki spoke very sweetly but I noticed she does not do very much manual labor other than dictating and taking smoke breaks. Someone needs to look into this. Obviously the store manager who is usually there is on vacation because she has always had the store in great shape. Please get the old manager back ASAP.

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  5. I would like to know whats wrong with your manager at your Dollar Tree store in west Rome Ga? I believe his name is Shawn? He is very rude manager. I heard him cussing out one of his employees in front of a store full of customers along with me! I will never ever shop there again due to the fact if I had my child with me what she would have heard?

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  6. How and who do i get ahold of to make a complaint on one of the stores mgr for wrongful termination??

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  7. STORE 4950 IN BROWNSTOWN MICHIGAN IS CORRUPT...

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  8. Hey I get all ur saying. I'm located in buffalo ny. Store 1003. The one manager sticks out like a sour thumb. She is rude always on phone. Talking w employee insteading of working . She belittles he.call n report them to store.then things will happen.em ployees. She called an eemployee a dumbass

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  9. If u don't report them to manager or corprate no one knows what's going on. The one I go w my kids has 1 manager who is very nasty.she swears everytime I'm in there. I'm tryin g to contact Is corprate about this. Its store #1003.her name dawn.I can hope corprate will adreess this .there is more.she is on phone always or outside smoking.I'm a regular customer.who love the store.but I won't be going back like I did.I would spent 300 monthy in there.I think this manger is a bad pick to represent ur store.please tend to this manager.ur store will be better off

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  10. The sping store in houston off 45 has the worst lady running it and she treats the workers like,crap in front of customers she talks about everyone to other workers noone say anything because her boss is her lover I heard( idk ) lol true or false ....., we all need that kind of hookup if it can save our job she need,to go help please the workers are at end wi... one,to turn to help get this crazy lady gone I'm a friend of 2 employee and they should speak up they won't because they are mgnt under this crazy lady and they both need,the jobs

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  11. Save mart company for sale

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  12. I have been to serveral dollar trees, and 3382 has a manager that I think s a bully, she is rude, and I caught her smoking pot in her car. seema was her name. I also witnessed her demanding a fellow employee being told that she had to buy her something to by seema a drink to in order of her using her on food stamp card. I do believe this is wrong. I am never asked for special items that r being sold or about the survey. this company is piss poor!

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  13. I am horrified by the behavior I just experienced at Dollar Tree in North Attleboro, Ma. The store manager at the timewas Kayla. A young, young girl who has let power get to her head and is beyond unprofessional and rude.

    I brought back three items that we're defective, they were owned because without opening them, I would not have known they didn't stick onto the surface they were supposed to. They peeled right off and were wrinkled and you couldn't make them smooth. I drove a half hour to return these and just wanted an exchange for a different item since these were defective. I had just bought them the day before and the receipt.wasn't in the bag.

    The punky manager Kayla was talking loud and arrogant to me.saying they were opened and she can't exchange them, I explained they were defective and without opening them I would have NO idea about that. I wasn't asking for money back, just something else. She proceeded in front of many people in the store to stand there and say ,loud how she is the manager and will not take them back.

    I told her I was also in retail and understand her position and I want to talk to her supervisor or.DM because this was returned untouched, in the.exact condition I got it in and back neatly in the package, I'm the customer here and very unhappy with the product and her behavior was out of control, and told her that. I asked her to call the DM she says she tried and no answer. She says, doesn't matter he will say the same thing that I am. She was talking over me, loud and stood there smirking at me.

    I insisted she.contact someone else who I could talk to, for three.dollars worth of merchandise that I had to drive a half hour to exchange and to have this poor excuse for a manager punk handle the situation as she did, I won't let this go without reporting her.

    Finally after much embarrassment, she stomped over to the register and allows me to exchange the items, and reprimands me for not having that receipt. .I had another item that I was exchanging for a different color which the receipt was in the bag, she thought that was also without a receipt and she rung in the refund wrong, so the register showed a credit of a dollar to me, I said to the girl behind the register, that's wrong, it's just and exchange, not money is due. Kayla storms over, says you need to get something else, there's no money back. I was horrified by this low class person, I said wait a minute before you shoot off your mouth without knowing anything, I have the.receipt here, it's even exchange !!!

    I am furious, I've spent ove $65.00 alone this week at dollar tree stores, to be treated like this for a defective product by a punk is outrageous. I asked for the corporate office number, Kayla proudly walks over, hands me the number and says, I even wrote my name there for you to.complain !! Laughs out loud and says Bye, have a great night !! Laughing !!! I replied she would lose her job if i was in charge, she yells No I Won't and laughs. Meanwhile, at least ten people on line at registers.

    I get to my car to call this office number, and she gave me the number to the store instead !!

    I am so upset and disgusted with this girls behavior. My son is probably her age and I would be ashamed to call my child if he ever treated people like that and handled
    Customer with such disrespect. There are hundreds of people out of work and that is what you have as a manager ????!!!

    .

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  14. I went to dollar tree and when I was in there a check out girl named Natasha was bullying an other check out girl all I did was telling her shouldn't do this in front of this many people, and she told my sister I would hate to have to fight her and said that she knew my husband and he was a drunk and now she is a freight manager! I know this because a family member of mine works there! This was in Huntington, West Virginia.

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  15. i have shoped at dollare tree in wilmington nc many times and have never had a bad expericnce maybe you went to the wrong dollar tree you think

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