Fiat USA Corporate Office Headquarters

12 comments
Fiat USA Corporate Office Headquarters
1000 Chrysler Drive
Auburn Hills, MI 48326
Corporate Phone Number: 1-248-576-5741
Customer Service Number USA: 1-888-242-6342
Fax Number: 1-248-512-1762

Fiat Italy
Via Nizza, 250
TORINO, 10126 Italy
Corporate Phone Number: +39-011-0061111
Fax Number: +39-011-6862915




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12 comments:

  1. I purchased a Fiat 500 from the Austin, Texas dealership on 7/30/2012. I used a PT Cruiser as a trade in and they took possession of the PT Cruiser on 7/30/2012. Yesterday I received a bill from the Texas Toll Road Authority indicated that the PT Cruiser went through two toll gates on 7/31/2012. The bill was for $2.95. Today I spoke to the sales manager, Mr. Jason Easely who said that this happens all the time and that I should provide the toll authority with a copy of the contract. First, I'm not sure why I should have to do this since the PT Cruiser should not been driven on my old plates. Second, the toll authorities want the money since the vehicle was driven on their system. I like my new Fiat, but your service after the sales really sucks.

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    1. AMEN TO THAT!....They do not stand behind what they sell. All four of my hubcaps have come off, (PLASTIC CLIPS HOLDING THEM ON BREAK INTO) and I have lost them. The dealer, Cavender Fiat replaced one, then blew me off on the others. I have written MARCIONNE himself...This is BS.....

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  2. We were at Alderwood mall Saturday. Michael and another "gentelman" were presenting the Fiat for Rairdon's Fiat of Kirkland there. We were VERY interested in buying one of the Fiats. We had done our homework and were interested. The Car at the mall really caught our eye. They quoted us $16,650, than told us the mags were extra. When I questioned this the, and I apologize for saying this, JACKASS assisting Michael than became very rude, aggressive and told us, "what is the problem, it is only a number, it dosn't mean anything" went on and slammed all the doors on the car. I felt that he would have felt fine fighting me. Humm. We walked. Also I had been warned, about three months earlier to expect that your dealership was, to be delicate, not nice. I wish I had remembered that before this experience. I was adveized to go elseware, and I will.

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  3. I purchased a 500l and had numerous problems with it not starting. After 5 trips the dealer took it back as the problem could not be resolved. So, I bought another one, and now its having the same problem. Can't believe I am the only Fiat owner dealing with this problem. Help.

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    1. I am having the same problem read my post and let me know your comments. Thanks

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  4. On December 10th 2013, I hit a deer doing 60 mph. My Fiat sustained $4330.00 worth of damage to front of car. My problem is that the air bags did not deploy. I dont understand why. My body hit the steering wheel which the next day I was hospitalized. Has this been a problem with the 2012 Fiats?

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  5. I purchased 2012 fiat 500 lounge in may of 2012 in tacoma wa. Since then i had the red leather seats i paid extra for turn colors because of dark jeans. The dealer tried to clean it didnt work. After that i jad a side molding peace break off , last year this tine my wife got in the car to go to work closed the drivers door and the back window blew out for no reason. Last sunday went out to go on a trip my fiat woild not start i thought maybe a bad starter, my car has been at the dealership for 1 week not fixed yet. I would not recommend this car to friends or family the worst customer service, fiat need to make it right and take this car back and allow me to get another one. Fiat usa has not stood behind this product, mine has 39,000 miles not even two years old yet.

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  6. We were going to buy a car from Fiat of Edmond in Oklahoma and decided to take it back before the 30 days, they said that they would mail us back our Deposit and it has been over 2 weeks now and they are giving me a hard time at the dealership. Salesmen suck!

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  7. I have a 2013 500 Sport. I am absolutely crazy about this little car. It is perfect in every way, and the most fun car I've ever owned, plus I average 42 mpg. I like Fiat so much that I want to help build sales.
    My idea is for Fiat to start building and selling a small pick up truck, with the same front end but a small
    bed in the rear instead of rear seats and a hatch. No companies make "small" pickup trucks any more. If Fiat would run with this idea, they would sell them faster than they could make them. Keep
    things simple and priced about the same as a Pop model. I hope someone in charge hears my idea, I want Fiat to be a HUGE success in the US. I would not trade my Sport for a new Caddy, and that's the truth. It is built like a rock and oozes quality and style. I bought my Sport from Sweeney Fiat in Florence, Ky, and it is the best dealership that I've ever done business with. Driving was somewhat boring until I got my Sport, but now it is exciting again, thanks to Fiat.

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  8. Leased a Fiat, Lease Up, dealer left town, and can only buy from the dealer per Florida Law. Other Fiat dealer said they would sell it to me but they do not have the title. Ally financial no help. Will notify Fiat Corporate, local Sheriff, AG, FDLE and anyone else I can think of, and keep it until someone shows up with title

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  9. I purchased my Fiat in 2012 from the Studio in San Diego, CA. Over the past 4 years I have been extremely pleased and proud of my little Fiat....so much so, I told the wife as soon as the Fiat 124 Spider came out I was going to purchase one! However, over the past year, my San Diego Studio has closed their doors, and I've had to look for service elsewhere. Unfortunately, it seems most of the Studio's have now partnered up with Chrysler/Dodge/Jeep for service. Does it make a difference...Of course it does. Now, instead of taking my Fiat in for service at a Fiat place...I have to stand in line with Chrysler's, Dodge's & Jeep's which takes a LOT of my time. I called one Fiat place for an appointment for an oil change and the best they could offer was almost a 2 week wait. I phoned another dealership and was told no waiting was required as they had an "Express Lane" which opened at 8:30. Arriving at 8:20 I found I had to go to Chrysler which was across the street from the Fiat showroom and wait in line which stretched down the street and around the corner. 2.5 hours later I finally arrived at the entrance to the "Express Line" and the Gentleman told me he'd have me out of there in 30 minutes. 1.5 hours later my "Express Oil Change" was finished. BTW....I asked the sales folks if they knew when the Spider 124 would be arriving in the U.S. Was told I'd have to check across the street with Fiat. Drove over after my oil change....first off the dealership lot looked like overflow parking for Chrysler, Dodge & Jeep....however, around the side there were some Fiat's parked. Walked to the front of the building and the door was locked. Walked around to the side of the building and a Gent with a Fiat shirt was exiting the building. Asked if I needed help....I asked about the 124 and his response. Oh...I only wash the cars....you'll have to go across the street to Chrysler and they might be able to help you if someone from Fiat is working today. (It was a Saturday) Well.....I fixed my problem.....drove next door to Mini Cooper and traded my Fiat for a new Cooper S Convertible. Arrivederci Fiat.....Great Car.....Crummy Service!!!! It was fun while it lasted!!!

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  10. Purchased my 2010 Dodge Ram in August 2011 from a dealer in Virginia. Since the purchase I have been pleased with the performance of the vehicle and the way it takes the road. My complaint is the fact I was just in for an inspection and come to find out that the right exhaust manifold gasket and all hardware had to be replaced due to corrosion and that the bolts hold the exhaust in place may need to be bored out if they break while replacing the gasket. The minimum job repair is $500+ and could cost well over $1500. This is not covered by the extended warranty. Why???? This seem to be a manufacturers responsibility. Needless to say there is no one at Fiat willing to give me straight answers except it is on the owner to repair wear and tear. Really, wear and tear after 5years of ownership. Give me a break

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