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Fiat USA Corporate Office Headquarters

Fiat USA Corporate Office Headquarters
1000 Chrysler Drive
Auburn Hills, MI 48326
Corporate Phone Number: 1-248-576-5741
Customer Service Number USA: 1-888-242-6342
Fax Number: 1-248-512-1762

Fiat Italy
Via Nizza, 250
TORINO, 10126 Italy
Corporate Phone Number: +39-011-0061111
Fax Number: +39-011-6862915




8 comments:

  1. I purchased a Fiat 500 from the Austin, Texas dealership on 7/30/2012. I used a PT Cruiser as a trade in and they took possession of the PT Cruiser on 7/30/2012. Yesterday I received a bill from the Texas Toll Road Authority indicated that the PT Cruiser went through two toll gates on 7/31/2012. The bill was for $2.95. Today I spoke to the sales manager, Mr. Jason Easely who said that this happens all the time and that I should provide the toll authority with a copy of the contract. First, I'm not sure why I should have to do this since the PT Cruiser should not been driven on my old plates. Second, the toll authorities want the money since the vehicle was driven on their system. I like my new Fiat, but your service after the sales really sucks.

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    1. AMEN TO THAT!....They do not stand behind what they sell. All four of my hubcaps have come off, (PLASTIC CLIPS HOLDING THEM ON BREAK INTO) and I have lost them. The dealer, Cavender Fiat replaced one, then blew me off on the others. I have written MARCIONNE himself...This is BS.....

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  2. We were at Alderwood mall Saturday. Michael and another "gentelman" were presenting the Fiat for Rairdon's Fiat of Kirkland there. We were VERY interested in buying one of the Fiats. We had done our homework and were interested. The Car at the mall really caught our eye. They quoted us $16,650, than told us the mags were extra. When I questioned this the, and I apologize for saying this, JACKASS assisting Michael than became very rude, aggressive and told us, "what is the problem, it is only a number, it dosn't mean anything" went on and slammed all the doors on the car. I felt that he would have felt fine fighting me. Humm. We walked. Also I had been warned, about three months earlier to expect that your dealership was, to be delicate, not nice. I wish I had remembered that before this experience. I was adveized to go elseware, and I will.

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  3. I purchased a 500l and had numerous problems with it not starting. After 5 trips the dealer took it back as the problem could not be resolved. So, I bought another one, and now its having the same problem. Can't believe I am the only Fiat owner dealing with this problem. Help.

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    1. I am having the same problem read my post and let me know your comments. Thanks

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  4. On December 10th 2013, I hit a deer doing 60 mph. My Fiat sustained $4330.00 worth of damage to front of car. My problem is that the air bags did not deploy. I dont understand why. My body hit the steering wheel which the next day I was hospitalized. Has this been a problem with the 2012 Fiats?

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  5. I purchased 2012 fiat 500 lounge in may of 2012 in tacoma wa. Since then i had the red leather seats i paid extra for turn colors because of dark jeans. The dealer tried to clean it didnt work. After that i jad a side molding peace break off , last year this tine my wife got in the car to go to work closed the drivers door and the back window blew out for no reason. Last sunday went out to go on a trip my fiat woild not start i thought maybe a bad starter, my car has been at the dealership for 1 week not fixed yet. I would not recommend this car to friends or family the worst customer service, fiat need to make it right and take this car back and allow me to get another one. Fiat usa has not stood behind this product, mine has 39,000 miles not even two years old yet.

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  6. We were going to buy a car from Fiat of Edmond in Oklahoma and decided to take it back before the 30 days, they said that they would mail us back our Deposit and it has been over 2 weeks now and they are giving me a hard time at the dealership. Salesmen suck!

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