Boscov's Corporate Office Headquarters

Boscov's Corporate Office Headquarters
4500 Perkiomen Ave.
Reading, PA 19606 USA

Corporate Phone Number: 1-610-779-2000
Fax Number: 1-610-370-3495
Customer Service Number: 1-800-284-8155
Store Locations: 1-800-755-6391
Boscov's Credit Cards: 1-800-755-7872
Boscov's Gift Cards: 1-888-850-9964
Corporate Gift Cards and Fundraising: 1-877-824-3565
Gift Registry: 1-800-284-8155, option 4
Delivery: 1-888-696-8199
Appliances Repair: 1-800-448-3997




17 comments:

  1. ur company disgusts me. my friends older sister is being deported back to the country of jordan because your company is upholding a $25 theft charge over 2 years ago. not only is she is in this country legally and paid the fines and done her time for that incident, but since that unfourtunate, lack of maturity moment, she has pursued a carrer in nursing. she was just starting to become a viable assest to this coutry and ur company has turned a blind eye on any foundation of family it had. my friends family has spent thousands of dollars on lawyers in order to correct this incident and all they needed was a pardon and an ok from ur company to forgive the incident and allow her to continue her new life but i suppose holding up a $25 charge to a teenager is more important. i know it would make more sense for ur company to get involved and fix this nuisance the right way, with a heart, and not a fist of anger.

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    1. maybe its just me and while i have other major issues with boscov's and taking into account that you seem to have problems spelling words, are you saying that it is right to steal? regardless if 25.00 or much more. Not to mention she should the visa application for an immigrant states she could be deported for any crime and she should be happy with that as in Jordan she could be looking at up to 3 years in jail just for a minor crime.

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    2. To All Boscov, pn addition to STEAMTOWN MALL, IN SCRANTON, getting WHOLEFOODS TO locatein former Bon Ton Store,PLEAS, try to score a location withTRADER JOE'S!!! These 2 together, will thrive!!! Either, by themselves, will not be in Steamton Mall Long!!!!! I hope u scored a TARGET AND WALLMART, Each to one floorand outdoor locations!! GODD luck , and PROMOTE Yourself, lime Boscvs CRAZY PRICES, Sunday and days between ads, yes Al WE, SCRANTONIANS, are always, looking for a Crazy Great Deal!!! ALL the time, not just the HOLIDAY SEASON, n your Scranton Store, needs much more Christmas Decorations outside the mall, and add a big door turning entrance, with free Valet Parking_ COMRE ON ALL! We are not going down, like old Lacakawa Ave didB-)

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  2. don't forget she is from Jordon which makes her a Palestinian and Boscov's is owned by a Jew..... I guess he is punishing her from old History that dates back to Biblical times!

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    1. I don't think that the owner himself is aware of what is going on. It is handled by someone in corporate. The company employes many non Jews and people from all walks in life. That kind of statement is just racist and troublesome. It is done by some one who is instigating a problem. In visiting one of the stores in a very Jewish area I noticed that the store is full of all kinds of Christmas paraphernalia and barely anything for Hanuka. So I don't thing that religion had anything to do with it.

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    2. Being from Jordan doesn't make you a Palestinian, it makes you a Jordanian.

      Israel and Jordan have remained at peace for quite some time now.

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    3. 70% of the people in Jordan are Palestinains. The Queen of Jordan is Palestinian. I think that makes Jordan really Palestine.

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    4. Hey Dumbass, The Palistinians and Jordanians are one people are both made up nationalities. They were nomad arabs moving around the desert since a thousand years ago. Jews have been living in Israel since we captured it 2500 years ago (read the bible, theres no conflicting history book that says otherwise) Jews have been driven out from Israel by many countries and have been occupied by plenty as well. The Jews always kept up some presence in various parts of Israel throughout the ages and have officially moved back in the last 100 years. Deal with it assholes!

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  3. I wouldn't spend another dime in the Granite Run store. I personally witnessed the "store director" berate long time employees in front of customers. Whom ever she is, she belongs in the unemployment line...I even tried to call about it a few days later and WAS HUNG UP ON by the same women! Check into it Mr. Boscov, or she'll be the end of your company!!!!!!

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  4. From: Kim Dragan

    This is a Reply to all of the above issues as a fellow human being, ex-employee and customer.

    Unfortunately, in this world there can ALWAYS be someone or something to complain about!

    To the number one comment - Your sister stole from Boscov's; what happens from that point on is because she stole something.
    I can sympathize with her because I stole a tube of lipstick when I was about 12 years old and I wasn't thinking of the consequences. I took the unused lipstick back to the store manager and he just gave me a warning. I learned my lesson though from that; but then I told my parents and they punished me. Stealing is wrong and anyone who does it should have to pay for the consequences of it. Stealing these days is a more serious offense; especially if you are old enough to know better! ...........................................
    As for the Anonymous comment on Dec 28th, 2012 regarding the store director berating an employee - If you were that upset over it you should have asked her name and reported her to the Human Resources Dept. and they would have addressed it. Yes, you shouldn't have witnessed that. But, it is not your judgement or mine or anyone else's except for the HR Department.

    I was an employee of Boscov's back in 1999 and I regret that I left there. I received a great recommendation letter from them even though I quit the position.............

    Boscov's IS a Great Place to purchace quality products. When they go on sale - and a lot of their merchandise does; I will buy something, because Boscov's Is reliable and will back up their merchandise if there is a problem; no questions asked!

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  5. BOSCOV at the Centre at Salsibury in Salisbury Maryland...
    YOUR DRESSING ROOMS are DISGUTSTING! There are NO LOCKS ON THE DOORS, NO HOOKS ON THE WALLS, NO CHAIRS TO SIT ON OR PUT UN-HANGER ITEMS, THE PAINT IS PEELING AND THE CARPETS ARE OLD AND FILTHY! I AM TIRED OF BEING WALKED IN ON! I CAN DRIVE 1/2 MILE TO LANE BRYANT AND WALK INTO BEAUTIFUL DRESSING ROOMS WHERE THE HELP WILL ACTUALLY HELP YOU..... CLEAN UP YOUR ACT!

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  6. I have been trying to resolve an erroneous charge on my mother’s Boscov account unsuccessfully for four months. Each representative has been polite and apologetic but ineffective. I have been given inaccurate and misinformation multiple times. I have been told to expect a return call within two days that never occurred. Now, four months later, I am caught up in the Boscov “process” that seems to drag out with the sole intent to frustrate the card holder. When my elderly mother first disputed the charge, she physically went to the Boscov store where she occasionally shops. She spoke with the store manager who, without using these actual words, called her a lair. He was rude and treated her with utter distain. The store where the charge originated was in another state over 225 miles away. She eventually received a copy of the sales receipt and the signature on the sales receipt was not her name. Boscov has done nothing to research the account to see if the number was manually entered incorrectly by the sales clerk. We are now waiting for Boscov to mail their fraud forms to us to complete and return. After that, she was told it will take up to 60 days to possible have the fraudulent charge reversed. I understand there is a process, but waiting months to resolve a billing dispute is outrageous. Because this was only $25 charge, I’m convinced Boscov intentionally made this process difficult in the hopes that the consumer will get tired of fighting, give in and just pay. My mom will never shop at Boscov again.

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  7. Fredrick,Md store #77 as far management , store Manager & HR, Assit Manager & LP biggest bunch of losers that act like children & the most laziest bunch of people i have ever seen. Somebody higher up needs to wake up and smell the coffee. These people get rewarded for other coworkers success, dedication & hard work.

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  8. Boscov's Store in Butler,Pa.
    I purchased a sectional sofa( a item that was on sale) on Sept 15. I was told by the salesman that it was on back order and would be here in 2 weeks at the latest. 4 weeks later I still did not hear a thing from them about my purchase. I called on a Saturday and spoke with a saleslady and she assured me that it was due to be in by the following Tuesday, She told me that she was going to personally check on Tuesday and call me either way. Well she never called me all week so the following Saturday I went there to check on it. I ws very upset because I already had made my credit card payment on the item and still did not have it. I was greeted by the same salesman that sold me the couch and I asked him if he could check on my purchase because I felt that waiting 5 weeks was unacceptable. I explained that i was already paying payments and interest on something I did not recieve yet. He got very smart with me and told me that he has done that before, how he had to make payments on stuff he bought and never recieved and it was no big deal. He then proceeded to tell me that it was not his fault I didn't have my sofa that t was the warehouse fault. At this point I really did not care who's fault it was I just wanted what I paid for. I never intended to cancel my order but that salesman was so rude about it and acted like he just did not give a crap about me or my sofa that I ended up canceling my order and getting my money back. I feel that I ws treated poorly. If he would of said I apologise and what can I do to make this right I might have waited a little longer. i have worked in the business field and with the public for a long time and I am sorry to say but I have never heard of waiting 5 weeks for a sofa. They could have made several of them in that time frame.He did go check and said it was due in the following Tuesday but it was too late at that point. I would have canceled it if he would of taken half the money off. You should really get sales people who care about customers. I spent alot of money in your store but I will never spend another dime in there again,

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  9. I recently got accused of theft at store #64 (Vineland, NJ) so I had the pleasure of meeting the biggest fucking prick I've ever met in my life. Micheal Wilks the main security guard believed I was stealing and when he addressed me and talked to me he was very ignorant and I was instantly disgusted and appalled. I was not stealing nor did I and once he realized that he was still very rude. He's a genuine cocky piece of shit for no reason and I will never step in that store ever again.

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  10. I have been a long time customer of the Boscov's located in Christiana Delaware. I could not believe the condition of the dressing room I entered into. I have to use the handicap dressing room and it was so filthy that I just left the clothes I was going to try on right in the room and left. I did not want to take off my shoes. Stains all over the carpeting, holes in the wall, it had a musty odor, writing on the walls and even 2 empty candy wrappers. Clothes everywhere. I just do not understand this. It would be an inexpensive fix. I feel that this shows very little respect by the department store for their female customers. I went back about 2 weeks later thinking to myself, "they had to have known about this mess and cleaned it up", right? Nope.
    Shameful.

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  11. Boscov's used to be a very family oriented store and it was a pleasure to work there. This was the only place I worked that I actually looked forward to going into work. We smiled, we laughed, we got along with everyone, even the executives. But ever since the bankruptcy incident, the store has changed for the worse. Working Thanksgiving Day a family holiday, the executives have become so self absorbed with themselves. Their big yearly bonuses, their yearly vacation trips given to managers and assistent manager and their partners, are all given off the backs of the sales associates and the department managers. Its amazing that all that can be given to the execuetives AND their partners but the stores are short staffed and spread so thin, some department managers are carrying way more than just one department with very few sales associates. There is something wrong with this Mr. Boscov maybe you should look into the situtation in some of these stores. I believe in Customer Service as this is something I look for when I shop other stores, but how can this be done by your sales associates when they are the only one on the sales floor? Mr. Boscov you have some very hard working employees, who really put their heart and time into what they are doing, but moral in the store has come to it lowest point. Employees not caring about what gets done, calling out, attitude of "I'll just go in and do only enough to make it look good". There was a time when I can remember that many employees would go that "extra mile" for the store but not any more. It's a shame but that's how it is today. Yes, we can be terminated, and you can hire new associates, but in today's day you will never get the associates that really care like the few that are left in the store. This is proably falling on deaf ears and blind eyes but it needed to be known. So customers when you come into the store remember, it is not the associates fault that no one is at the register or on the sales floor or cleaning up the dressing room. Instead of writing and calling complaining about the associates attitude, that you created because you were disgusted with the service let Mr. Boscov know it is unfair to the employees and the customers that the corporation is allowing the store to be so short staffed that it is impossible for the associates to attend to the customers needs.

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