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Zaxbys Corporate Office Headquarters HQ

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Zaxbys Corporate Office Headquarters HQ
Zaxby's Franchising, Inc. (Zaxby's chicken)
1040 Founders Blvd.
Athens, GA 30606 USA
Corporate Phone Number: 1-706-353-8107
Fax Number: 1-706-548-6002
Customer Service Number: 1-866-892-9297 
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163 comments:

  1. Zaxby's Headquarters, Please remove your present commercial with the lady breaking dishes and screaming at the top of her lungs. It has to be the most annoying commercial I have ever seen. Love Zaxbys, hate that commercial.

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    1. I totally agree. These commercials with the lady from Saturday Night Live are terrible. They actually make me not want to go to Zaxby's. They play all day. It is like torture! Love the restaurant. Hate the commercials!

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    2. this will make you love zaxbys even more.. a manager grabbed a girls rear in kingsport in front of customers and the general manager didnt even get fired... wierd for a corp not to get rid of the types of predators... and further more.. i think shaun morris should get his act together it was all on camera and in front of customers

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    3. U damn right shaun morris need to get it together...in fact...HE NEEDS TO GET OUT OF ZAXBYS PERIOD! Harassing crew members for not following his appointed manager who takes 30 minutes to make a damn FRIED HOUSE SALAD.

      I never knew all these complaints existed. ZAXBYS BETTER WAKE UP and stop taking people for granted.

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    4. All you people shut up. You're not getting any more free food. If you don't like it, don't fu*#ing eat there!

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    5. I went to a Zaxby's by me and they over cooked the chicken. The chicken was hard and uneatable. No one has called me and I spent like $22.00 on the over cooked chicken. I will not buy from them again and my called the health department on them in Arkansas.

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    6. Their current radio spot (Summer 2015) is offensive to me. Another stereotypical "stupid white male" slap stick bomb. 2 females in the office want a Ranchero salad. They can roll the R but the "SWM" just isn't capable. Change this to an Oriental/Ebonics/etc... angle & what do you have?

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    7. I want to know if anyone is having issues receiving their pay checks from Zaxby's in Hixon, TN. I hope they realize it is against the law not to pay someone for the hours they worked. I would hope the organization as a whole would take care of this before a complaint is filed.

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    8. PICKLE NAZIS?

      Why did corporate take pickles out of zaxbys?

      Why couldnt we buy them on the side like firehouse?

      Are they PICKLE NAZIS?

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    9. Yal need to come to the new store in Shelbyville undercover. The two black manager s in Shelbyville is calling the crew names and cursing them out .So many have quit

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  2. I live in St. Petersburg, Florida area. I never knew about Zaxby's until we started transporting in the Gainesville and Tallahassee areas. PLEASE, YOU GOTTA GET A RESTAURANT IN TAMPA, ST.PETERSBURG AREA.

    Cordially, CHRIS P.

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    1. there's off waters in tampa, another in bartow, one in valrico...

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  3. i love zaxby's i use to eat it all the time in georgia but i moved to san antonio tx i aint seen one here yall should really build one in san antonio texas

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  4. worked at Zaxby's for 2 weeks and after working all day on Sunday at Zaxby's in Mableton, Ga I called to see what my schedule was for the next week and they said I was on a 2 week trial and I did not make it so I was not on the schedule. I was suppose to be paid the following Tuesday and waited for the mail and it has not come in 2 weeks now. I went to see about my pay after no mail for 4 days then called and they said that's my problem because they do not control the banks or the mail. After waiting 2 weeks for my pay I REALIZE THEY DO NOT PLAN TO HELP ME so this is my blog and I plan to go to the BBB next and then see if I can get some help from the TV% Action News. I only worked 4 days but time are bad and I expect nothing more thsn my fair pay for those 4 days.

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    1. Yea I have been working for zaxbys for 6 months. I had been having problems with one of the managers for about 2months she was so rude to me stopped me from working all the time to finish what she was doing...because shes lazy. I had addressed the situation many times to my GM her boss and the store owner and nothing was every done with the situation her attitude actually got worst because she knew I told her. Well one day I get set home for talking to someone while drying my hand before I made someones food. So I said whatever and went home. Well the next day she wants to stand around and chat with everyone while they are trying to work and guest need to be served, I literally got sent home for talking to someone and your over here doing it. I flipped out I told her shes lazy doesn't do her job properly she doesn't need to be manager she just a bitch to everyone even the guest!! I shouldn't have called her a bitch but I was pretty done with situation I had been trying to fix properly for 2 months. I had never been rude this chick before I was quite kept to myself and worked. I was boss at what I did! I know! well now I'm on suspension for about a month now and corporate or my GM has yet to call and let me know anything of the case.... and well I had almost a week on this pay period and I haven't gotten paid they cant hold my check!! It always comes on my card!! And I need to know something on my job. I mean I lost my car because of this, I have 9 month old I'm trying to support!! This company is the worst of all!!

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  5. I am a current employee of Zaxbys in Huntsville,Alabama. I am having issue with a manager snapping at me for even the smallest things and there are at least two known others she has been snapping at and causing issues for as well.

    She has been talking very badly about me and other co workers to some of the other employees.She has cut my hours very badly. I was working five days a week eleven to four all of those days with the occasional over time and double shifts. But now I am only getting three hours a day and three days a week.
    Within a couple of weeks our store is up for a well needed remodel; the working conditions will be improving,as I hope my employment experience will be as well.
    I would much appreciate any advice I could get however on how to approach the issue with this said manager.

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    1. report her in writing to corporate office or video tape her and send that.

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  6. I worked as a cook at Zaxbys for two months in williamsburg, virginia and it was by far the worst experience of my life. Chris Flannery (General Manager) would constantly distract me from my work by making personal comments about myself. I never provoked anything and never got angry with him. I tried to deal with the bullying as best as i could but it seemed like everyday it would just get worse and worse. He would also snap very quickly over very miniscule things and rules that he didnt even follow himself! For example i would always wear gloves when working with raw chicken and marinade. i personally saw him with my own eyes put his unwashed hands in our buckets of marinated chicken. Some comments i would recieve include calling me a racist and telling other african americans who worked with me that i called them the "N" word, trying to get co-workers to fight me, calling me stupid/slow, skitsofrantic, a stoner (someone who smokes marijuana which i do not) i even told him he could drug test me but refused unless i payed him. I was also asked about my father and i told them about how he is a quantum mechanic at NASA Langley. His response was "your mother must have had an affair with the milk man then since they are not married" i responded by asking him to stop and that i didnt deserve to be talked to like that. This just fueled the fire and made him hawk over me while i was bagging chicken nuggets telling me "are you gonna cry about it pout boy?" i still tried to keep my cool but the next day i arrive in the morning at 9:59 walk to the front to shake hands with the assistant manger Gino (who was always kind and professional), to ask him what i should start prepping. He said to put all the new shipment of boxes in the freezer and i said ok. I walk to the back, put my apron on. By the time i punched my number in it was 10:02. i understand that i should have punched in on the exact time and did apologize. He then began his usual shpeal about how i am so dumb and that if i couldnt stop being nervous around him that i should just leave (his constant bullying would make me nervous and affect my work performance). i tried to explain that to him and told him that its really not necessary to talk to me like that he responded by saying "thats life and if you dont like it then heres the door". sadly i decided that the best decision was to quit and leave since he was causing extreme mental stress and ruined my self-confidence. I hope you corporates at zaxbys read this because that job seriously made me consider suicide. i am not just saying that or exaggerating i would come home almost every day crying because of how horrible he made me feel about myself. Chris Flannery (General Manager) at williamsburg, virginia zaxbys needs some serious reviewing. Thank you for your time and hope you do something about him because he has permanently affected the way i feel about myself

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    1. I feel your pain. There's a case going on in Bainbridge, Ga that they manager is treating employees like cramp. I will not go back there again. I will not suggest to anyone to go there, in fact I tell people just how bad the place is. The management people are constantly cutting down, rude talking, and many other things that I heard say to young employees. For what I've seen the manager needs replacing to a more respectable person that knows how to run the place and treat the staff better. Customers do not want to see or hear the over bearing authority. However, the food I can not complain about.

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    2. I remember working with you, you were horrible you were never one time, you would stand there and stare at the timers like you were high and you always backed talked management even the owner herself. Funny you say you didn't smoke weed you told us you got popped for a possession of marijuana and when you went to court you told your lawyer you couldn't pass a drug test. On top of that in school you always talked about killing yourself, dude you need serious help.

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  7. i went into a zaxbys lakeland drive jackson ms. ordered my food that is always great. one of the workers came out of the back heavy set lady she was talking to some people next table to ours body oder was so bad we couldnt eat our meal tried to call to complain was told on the phone to mind my own bussness. dont have to worry about me going back . their just plain nasty.

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  8. Went to Zaxbys At Glenda Trace Sharpsburg, Ga on July 4th. We were in line at drive thru at 5:00 after waiting 5 mins and when it was our turn was told they were closed that they closed at 5:00. I understand a closing time but we were in line for 5 mins waiting and all we wanted was a milkshake. I thought lady at drive thru was very rude to us. W
    on't be back. Oh by the way Steak and Shake down the street did not have a problem taking our money!

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    1. People who come through line at closing for a milkshake are jerks! That's the worst fucking thing on the menu to make a closing!

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  9. Zaxby's needs to start giving you what you pay for the salads are expensive..you are now getting half of what you pay for and most of the time they screw that up.

    They need to weigh the salad because at 7 dollrs for a salad is bull for what you are getting.

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    1. The salads are weighed, 5 oz for the base and 1/4th scoops for all the smaller items (cucumbers, tomatoes, cheese, etc)

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    2. In Elberton,Ga salads are 4.5

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  10. Why are the portions getting smaller???The salads are very expensive,why are the portions so small for $7.00 these people are ripping you off.It's a shame I love the Buffalo blue salad but they are ripping people off.From here on out aI will go inside and order to make sure I get what I am paying for if not they will fix it..BTW,I will watch they are not spitting on it.

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    1. WAHWAHWAH, cry a little more why don't you. I love how all of you cheap skates complain ALL THE TIME. ALL the freaking time. Come on!!! Quit going there or shut up!

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    2. What does eating the ranchero salad turn people into Mexicans? So freaking racist!

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  11. Zaxbys in Lexington, KY on New Circle Rd is a freaking joke. Meat is always dry and there is never any sauce on the chicken. I took mines back today only to find the manager wasnt there and there was one lonely girl who had to do drive thru, front and go clean the toilets due to a customer complaint. As I left I seen the manager peak from behind the building and then tuck himself inside. That place angered me and I will let everyone I know NOT to go there anymore. My name is SHELIA.....

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    1. Yeah right. That's a believable story. NOT

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  12. I visited the Zaxbys in Elizabethtown KY yesterday after church. I ordered a Zaxbys club meal and 15 wings. The menu at the drive thru on the top row listed popular items. I purchased a Boy Scout camp card that offers a free small drink of choice when you purchase one of the popular items. When I arrived at the drive thru window I stated I had a Boy Scout Camp card again which I previously stated when I placed my order. The person at the drive thru stated he could not give me the drink since I did not purchase one of the most popular items. The person that was working at the drive thru clothes was the dirtiest clothes I have ever seen on a restaurant worker in my life. The appearance made my wife and me sick to our stomach he was so dirty. We were literally afraid to eat our food. This is unlike Zaxbys.

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  13. I have always loved Zaxby's. Price was right and the portions were fair. Just two weeks ago, I stopped after work late in the evening to order some wings at the Valdosta location on St Augustine. I try to be very frugal with my money. I usually don’t order wings as they are a little pricey. I have been sick with a Sinus/cold and can't really taste anything and I also am trying to avoid fried foods as I want to get at a decent weight. But, sometimes I fight temptation and go for it. So here I am at the speaker placing my order for ten wings. Confirmed order was $6.99 plus tax. I proceed to window to pay and another lady tells me my order is $7.99 plus tax. I asked her to reiterate the total and she did with a smile. “Yes, oh, we went up a dollar tonight”. I thought to myself, wow, this is ridiculous not .25 but a dollar increase. The sign was even advertising the wings for $6.99. I was so disappointed. Even more disappointing was the wings that were so tiny. I usually do not complain. I love Zaxby’s for the great food. But I can not and will not be ordering anymore from your establishment anymore. I thought it was wrong. I needed a really good excuse to stop spending my money for fried food anyway and I found it. Thanks! Wish your company all the best.

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  14. Customer service and manager at the new Zaxby's in Jacksonville, Fl (University Blvd) sucks big time.

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  15. I work at the Zaxbys in Blue Ridge Georgia.Me, along with a few other employees have been harassed by the current General Manager Randy Thomas. Randy has told ALL employees that if they are a minute late they will be fired. If they were held in traffic, he doesn't care, if they were in a wreck they better take a picture, if they had a flat tire they better take a picture, if they were in a funeral procession, they better take a picture, if they were held up because of a wreck they weren't involved in, they better take a picture (WHICH IS ILLEGAL). He has made many employees cry because he has called them worthless and useless to Zaxbys. He has threatened to slap one of the female managers, he also changes the managers schedules after they are posted. He also shows favoritism to two employees, allowing them to have EVERY weekend off regardless if someone else needs it, they get it no matter what. And yesterday, Saturday December 15th, 2012 we had our annual Christmas Party which is never a mandatory thing, Randy made it mandatory but told us that we better not clock in. Also, each employee is supposed to pay for the food that they eat, the rest of us do, but he doesn't. He gets angry if the the other 3 managers have to use the restroom or want to eat, he goes ballistic. Something needs to be done about this man, soon or Zaxbys will have many harassment suits on them.

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  16. I just went through the drive-thru in Lake City, FL and ordered 3 chicken fingers and fries. I had to order the chicken fingers as individual pieces and when I got my order I did not have any sauce in the bag. I asked for sauce and they said it did not come with what I ordered. They said it only came with a meal. I told them they had to be joking, but they were serious. I said I had ordered 3 chicken fingers and I thought the sauce should come with them, but they said I should have read the menu board in the drive-thru. I think it is really ridiculous that I had to pay $.25 for sauce when I had already paid $4.45 for the chicken and fries. I don't go there but a couple of times a year because their food is so expensive, so I guess I will be going there a lot less now.

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    1. Then you should have bought the meal!

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    2. Actually if you purchased 3 fingers and fries, your cashier should have asked if you wanted the big snax basket, then you would have received 3 fingers, fries and toast as well as a zax sauce for around the same price.

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