Vons Corporate Office Headquarters HQ

106 comments
Vons Corporate Office Headquarters HQ
The Vons Companies, Inc.
618 Michillinda Ave.
Arcadia, CA 91007-6300 USA
Corporate Phone Number: 1-626-821-7000
Fax Number: 1-626-821-7933
Customer Service Number: 1-877-723-3929
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106 comments:

  1. I have promotional overload. And the fact that a lot of them are not honored. But at least Von's customer service people on the phone are professional. I feel sorry for the frontline of Von's. The second time the error was 17.00 - from what I could figure out from their confusing receipts. The first time I tried, my card was not in the system - for the new discount program. I have just been eating the difference, but today,the chips were not 2.50 at promotional price, but full price (3.79), so I told the checker to skip the chips.
    I cannot wait for the Walmart to be built. My sister lives in Burbank, and my brother in the town between. And CostCo is the next town over. And Gelson's is a few blocks from me for produce, if I miss Saturday's farmer's market.

    Tags on every item, alledgedly at a discount. And the newspaper printed promos. And now the three different promos online. And then, on top of that, to have to choose between holding up the line while figuring out which "deals" have not been honored, while the people behind you grumble and sigh, and then try to get the checker to honor the "deals" or just paying more than you expected - or not buying the items . Pleasant shopping experience.

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    1. yea said when vons hires a fag at #2250 who hires lil young boys so he can try and get there dicks! and he does i might add! noah tessler is a straight up homo who loves to do nothing but look at men who come in the store! pretty sad how vons lets this happen!

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    2. Vons in Atascadero, CA is the worst. Have so much employee (front end staff) that steals, is pissed when on phone texting and a customer comes up. I stopped shopping there. Called in 5 complaints in 4 months and NOTHING EVER changed. I can see that other Vons are the same. Stupid. There is a girl named Brittany who looks like a vampire with purple lip stick and her disgusting dirty looks who is a cashier and is so rude to customers we all avoided her. A young man named Will who was on drugs and selling them out of his back pack while on the clock. I had a daughter that worked there for a wile and she quit. She has morals. Manager there so stressed that she does not care! My entire family has moved on and very happy at new store up the street. Get a clue Vons!

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    3. VONS STores: Voted last on ALL SUPER MARKETS, Dirty, nasty workers, outdated food, etc. Last! But the reaction of that poor white trash worker who would sell to an African America young woman because of her race, actually told her, "you can't afford these cards: little does she know this woman makes more in 1 week than the worker does in 10 years. I will never go into this filthy store again.

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    4. Walked into Vons at 5:10AM during open hours and have an employee screaming and cussing at me , other employees tell me to wait until 7:00 AM until the real management comes in! At 7: 45 the Manager who was late comes in.with an attitude and when I asked for The Employees name and Corporate telephone number I was told to leave the store or I would be arrested for loitering when I had a receipt ! Vons is the worst store to ever shop at! I have neve been treated this way by any other grocery store in 50 years!

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  2. I have promotional overload. And the fact that a lot of them are not honored. But at least Von's customer service people on the phone are professional. I feel sorry for the frontline of Von's. The second time the error was 17.00 - from what I could figure out from their confusing receipts. The first time I tried, my card was not in the system - for the new discount program. I have just been eating the difference, but today,the chips were not 2.50 at promotional price, but full price (3.79), so I told the checker to skip the chips.
    I cannot wait for the Walmart to be built. My sister lives in Burbank, and my brother in the town between. And CostCo is the next town over. And Gelson's is a few blocks from me for produce, if I miss Saturday's farmer's market.

    Tags on every item, alledgedly at a discount. And the newspaper printed promos. And now the three different promos online. And then, on top of that, to have to choose between holding up the line while figuring out which "deals" have not been honored, while the people behind you grumble and sigh, and then try to get the checker to honor the "deals" or just paying more than you expected - or not buying the items . Pleasant shopping experience.

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    1. Re: the grumbling people behind you while you sort out vons checker 'mistakes'. I tell people behind me who behave like they have no social skills.. "perhaps you should grow your own food in your own home so you won't have to stand in queue with the rest of us normal people WITH social skills."

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    2. If you don't care for vons employees (i could not agree more), for godfathers sake stay as far away from vons pharmacies as you can. The 1st time i approached them the bruja told me 'we do not serve people like you here, you won't like it here'. I have been using that pharmacy for convenience only for 3 years. Only one of the workers there is helpful and sincerely kind. You have to lead them by the hand to get the simplest thing done. Like they are lazy .

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  3. I totall agree with the orinal poster. I've had it with Von's. It's too confusing and annoying to shop there now. "Promotional Overload" is a perfect way to describe it. When you can't even look at a shelf tag to know the price os something it makes for a horrible shopping experience.

    I'm treating Von's like a convenience store now. I do my main shopping else and only run into Von's if I need to grab a quick item and it's on the way.

    The marketing people may think they're pleasing their customers with all the choices for discounts and instead all their promotions are driving some people away.

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  4. I just got home from one of the two local Von's stores in this area. I brought home four ears of white corn priced at 25 cents each, so the signs said. The four ears were packed in a tray with cellophane wrap. When I got home and looked at the receipt, it read I had paid 2.99 for the four ears. There was no price on the wrapping. They were displayed right under the sign. I will be going back shortly to get a refund and to talk to the manager about their display practices. I intend to contact the Von's corporate office with this as well. I rarely shop at Von any longer because of deceptive display practices such as this. Believe me, with Stater Bros. you don't get this kind of baloney. So I get to learn one more time about paying closer attention to the displays, though the customer should not have to do this. One more lesson, eh?

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    1. Yes u should pay attention to what u buy who buys four ears of corn for 25 each really the wrap cost more then 25 let's see a bin of corn Yeah sir look again

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  5. Just returned from Von's. Manager refunded the difference on ears of corn mentioned in last "comment." I did check the display and there was a small sticker under the sale sign noting the packaged ears were not priced the same as the others. Sorry, but the big sign caught my eye, as it is supposed to, but all that was displayed was corn, packaged or not. I intend to write the corporate office about this anyway. Shopping with plastic cards for discounts and tracking don't bode well with me. I intend to shop Stater Bros., as it doesn't deal with any of the other nonsense.

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    1. Please stop troubling everyone u told us Where u were going before so Now go waste stater broad mgr time

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    2. Does Vons know one of its employees is responding to customers so rudely? Did no one ever teach you basic manners or professional behavior? Is the company aware that it is being represented in a public forum in a way that demonstrates that customers have no value at all?

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    3. the one next to my job got bought out by haagens. Now there's nothing next store..... 😉

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  6. I think the gas station in pacific beach is the worst. Not only are the staff rude and degrading to local customers they are the pregidous and say disgusting things to wmen. ESPECIALLY ONE STAFF MEMMBER IN PARTICULAR THAT MUST GET PAID ON THE SIDE TO BE EXTERMLY DEGRADING AND RUDE TO PEOPLE HIS FRIENDS DONT LIKE. I WILL NEVER BUY GAS FROM THAT COMPANY NOR SHOP AT THE GROCERY STORES. I HAVE LIVED IN THIS TOWN MY WHOLE LIFE AND WILL SEE TO IT THAT THIS EMPLOYEE WILL NEVER BE ABLE TO TALK TO PEOPLE LIKE THIS PERSON DOES. HE MUST OF SLEPT WITH THE WRONG PERSON TO GET WHERE HE IS AT. NOT MY PROBLEM, I ONLY NEEDED GAS, NOT THE POLITICAL PROPAGANDA YOU THRIVE ON, ITS A CITY OF EASY GOING BEACH CROWDS, WHO CARES WHO YOU GOT DRUNK WITH

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  7. I just got home from the Von's in Las Vegas on Twain and Maryland Parkway. A Cashier by the name of Miranda was in the back smoking marijuana and making out with one of the stockboys. I guess the manager allows this type of behavior.
    No wonder why they have so much criminal activity at this particular Von's, most of it is obviusly caused by the employees.

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  8. I shop at that same Von's in Las Vegas on Twain and Maryland. They really should close this store down. I am personally going to go to a Clark County Commision hearing and ask it to be investigated. There are always panhandlers and drug addicts outside and inside there is an excessive amount of shop lifters. The police are called to that location an unacceptable amount of time a month. Today I witnessed 2 seperate arrests in front of the store within 30 minutes of each other. A few months ago my car was broken into while I was inside shopping. They have Security officers that are required to wear $250 blazers ( they look like they are worth $25.Who is getting a kickback there?) when they should be wearing combat gear. Considering the amount of danger they are exposed to they are extremely underpaid. A license to do business is a priviledge not a right. This store is perpetuating a hot bed of criminal activity and should have that priviledge taken away.

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    1. Yup. Worst store ever. It's dangerous to go there at night. I agree they do not pay the security people enough to give two shits. I was in the store last night and the security officer saw me park and get off my scooter and go in the store. I bought a few things and as I'm leaving I heard something outside that sounds like my scooter alarm. My hunch was correct.. Two dudes were out there messing with my scooter. The same security guard was just camping out near the door totally unphased. I went right up to these guys and asked them what they were doing with my bike and they gave me some story that I'd left the lights on. Well, dumbass I know you're bullsh#5t*ng me because the lights shut off when the key is turned to the off position. Now, I was pretty annoyed with these dudes so this conversation was not quiet. Security dude did look up in our direction but stayed over by the door. I don't expect too much out of these guys but I'm a smaller gal in my 20s, I'd at least appreciate a menacing look out of him or something. So this is a warning - watch your car, scooter, bicycle, child, (well maybe not your child as its hard to trade one for crack) while at this store! I try to avoid shopping here because not only is it in the ghetto scary crack town but it's ridiculously overpriced. I mean how do they expect anyone's food stamps to get them through the month?! Just be careful at this store or better yet avoid it if you can.

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  9. I am an Elite Customer for vons in La Crescenta,Ca
    i have written many complaints on the suggestion or comments card and personally have talked to store manager jorge
    i do not think it has been to your attention that this vons has very poor management.
    today when i came in the store the manager was talking to an employee very rude, by the front of the store.
    i have been coming to this vons for many years and i am there on almost an everyday basis.
    since your corporate managament has changed the store manager, the vibe in the store is awfull
    many employees complain how this store is run downed by him and he is unfair to his employees working them double what they are paid for and i would suggest that this should be immediate attention of considering changing the manager.
    never enough check stands open mostly one or two checkers are open on rush hour with long lines. they call thier manager for help never does he come.
    before when this store was under the management by other managers and also joe jessick never did i ever feel this awful vibe and employees were happy and the help was there.
    Due to these occasions i have been considering changing my grocery store of almost everyday to a ralphs due to the management that runs this store if these issues are not resolved i will be considering my decision if i do not see a change or improvement.

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    1. It's exactly the same story in Vons in Camarillo CA. The store is on mission oaks boulevard. New manager rude to his employees and the store is going down because of it. I don't want to shop there anymore,sometimes I have a feeling he will yell at me too.

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    2. The manager is having an affair with the bag girl eryn at the la crescenta Von's too we seen her giving him head in the truck pit

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    3. dont shop albertsons or vons they r mergig same garabage and the worse customer servier

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  10. I will NEVER shop at Vons. Management is RUDE.

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  11. I worked for Vons for two weeks. I have NEVER hated a job so much. The managers are rude but expect you to give your life to vons. NEVER work at Vons and for that matter, NEVER shop at Vons.

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  12. I just found out that one of the vons managers conducted himself unprofessionally by slandering my wife's name, in a very bad way. I see a very big lawsuit coming.



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    1. And the manager was drunk, like he is often. Many videos to come shortly. Very unprofessional.

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  13. I've been a regular shopper at vons for 8 years, spending about $800.00 a week there. Recently they billed my checking account (I use debit to make my purchases) double for my bill, almost $200.00 and when I showed them they refused to refund the money, even after I brought it to the attention of their corporate office. Clearly they don't care about my business, in spite of the fact that I've been a loyal customer for so long. Too bad, that $200.00 is now costing them $9600.00 a year! What a bad mistake on their part.

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    1. 800 a week???? who r u feeding?

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  14. The Von's in Coronado Ca. is THE worse store ever absolutely filthy and so many items outdated all the time ,there is only a couple of friendly service help,the others need to go find a job they like ,their freezer coolers are always breaking down water all over the floor they then they sell the food at reduced rate so disgusting..will not shop there again just fed up with all the dirt in the store it's a health hazard ..

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    1. The vons on Denerie rd has HUGE RAT Droppings under the carts and on cement and brick wall where they keep their carts. The thought of rats running and deficating on the carts you put your food in is totally DISGUSTING . and whats worse is they put the trap closest to where you reach for a cart instead of around the side where no one sees it. The trap was torn apart, must be ALOT OF RATS there.
      HOW DISGUSTING!!!!!
      NOT TO MENTION RATS CARRY DISEASES.
      I"M NOT SHOPPING AT THIS VONS ANYMORE>>>>

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  15. I am a avid customer of Von's in Glendale on Los Feliz Blv., as well as Von's in Pasadena on Orange Grove Blv. On, Sat. Dec. 29th, I was in the Los Feliz store, and I noticed that there was sign that stated that anyone could turn in their unused gift cards for cash. I proceeded to ask a lady at the custoner service desk how to go about exchanging my giftcard. She stated that the person who does the gift cards would be in on Sunday, Dec. 30, between 9-12. I returned to the store at 11:30 am, and was told to go to the cashier on isle 5. The cashiers name was Kim, and she stated " I don't have the pass word, so you have to come back tomorrow", very rudely I might add. I then requested to speak to the manager by the name of Carl. While I was waiting for the manager to come out, Kim motioned me over to her station, and stated that Carl just called her on the phone, and said that their system was down until the first of the year. I asked Kim was Carl going to come out and speak to me? She said "no", that he just called her, and related the message. As a customer, I was very disgusted by the way the situation was handled. The manager should have come out and addressed the matter, but instead he chose not come out at all.. This is very poor customer service, and I will be contacting the corporate office to make a complaint.

    Angela Lloyd-Foster

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  16. I am a resident of San Diego, retired and do 90% of the grocery shopping. My wife and I don't eat beef, we do however, eat chicken and pork. While at our local Vons Store (Black Mountain Store) I continually check for ground pork. THEY NEVER HAVE fresh ground pork! They have "Farmer John" ground pork and turkey......pork @ $5.49/pound. I asked an employee of the meat department why it was +$2.00 per pound over ground beef.....I asked if it was because they didn't want to clean the meat grinder and he simply smiled and said I should check the price of Milk!!!!! We have a very special friend who is in the supermarket meat business and he says "They simply DO NOT WANT TO PAY FOR the cleaning of the machinery" It appears they sell more meat than pork so the amount of scrap is far less, consequently, NO GROUND PORK! Instead of all those ridiculous YELLOW Super Saver Signs all over the place why don't they discontinue posting them and pass the savings on printing and posting to the customers??

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  17. I go to Vons mainly for their $5 Friday deals but let me tell you that I don't enjoy shopping there whatsoever. The cashiers are alwyas rude, always! As well as the managers. Every woman seems to be going through menopause. They are so rude and give me dirty looks when I use my coupons. I feel like I'm not wanted shopping at Vons and honestly don't want to come back. I live in Lake Elsinore,California and I am talking about the Vons which Manager Sheryl Newcomer works at. These workers must hate their jobs to treat customers so darn poorly. They all need a reality check and should keep their personal attitudes for themselves and save it for after work.

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  18. ive been shopping at vons at 3610 adams ave in normal heights for over two years now and aside from one or two rude employees (when i found i had been overcharged)it has been a pleasant experience shopping there until recently when i complained about the recycling dept, the manager eric abrahamson was rude and insulting and since then it has gotten worse. first of all the scale at the recycling center is off by 20% in favor of vons yes i returned my water bottles that i purchased at vons 5.oo dollars worth and was paid 4.10 thats 20% in there favor meaning i was cheated and customers are being cheated every day at vons. i know .90c is not much but lets say they take in 1,000 a day in recycling and pay out 800 dollars after they skim 20% thats 200 per day still not alot but in 10 days thats 2000 dollars and in one month its 6000 dollars. thats just a guess at how much they take in but 20% profit is still 20% and people that care about recycling and our planet are being cheated and the manager at vons abrahamsen says he dosnt care and that its not his problem. and btw the place stinks to high heaven which indicates the presence of bacteria and the containers that customers are required to use are filthy and disgusting which makes the place a health hazard of which the manager also doesnt care. so two violations one with the department of weights and measures one with the health dept. and btw vons is required by state law to accept your recycling in return for having the privileage of making a ton of money selling you all those beverages in the first place. so i brought this to the managers attention and he was rude and dismissive told me it wasnt his problem so i called customer service and told them they tried to mitigate the problem and patronize me. and so i left it at that now after two years of shopping at the store and bring my knapsack to carry my groceries home in i was told rudely by a checker that i wasnt allowed in the store with my knapsack and to leave it on the front desk, which i did. but then i asked him why and he got rude and looked away and just shook his head. i asked him again and he told me he doesnt have to tell me why and he doesnt have to serve me and TOLD me to leave the store which i did but not until i asked him his name and refused to give me his name. which only leaves me with the option of providing you with his discription. he was a black male about 5'6 or less he was overweight he had short hair and a very bad attitude which he probably got from the managers example (sorry but he could have just givin me his name o but then he would be accountable for his actions oh well i guess thats how they do it at vons) ive never been asked not to shop with out my knapsack and have seen other ppl with knapsacks shopping bags oversized purses and never have i seen anyone asked to leave there bag at the front of the store while they shop. i find it insulting to be asked to leave my knapsack at the front of the store. and if this is going to be a vons policy it needs to be posted and applied to everyone otherwise its the very definition of discrimination. nice going vons. violating weights and measures laws health code laws recycling laws and responsibilities and now harassment and discrimination. i guess vons and its employees can do what ever they want and if you dont like it, youll have to LEAVE THE STORE! guess now all i can do is write a letter to the ceo but customer service doesnt know the name of the ceo or his correct address maybe thats the real problem o well i just google that and while im at it google the dept of weights and measures,the department of health and who ever is in charge of discrimination oh and why is it the price error is always in favor of vons ill have to check into that too. there must be a dept for that. one thing i wont be doing is going to vons to spend my money and be insulted again.

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    1. Would love to have names of the rude employees! The manager has changed at least 4 times since Eric, btw. So many good people work there and, since I can walk there, I go there at least 5 times a week. I bitch about stuff too, but have never been asked to leave. I do know the pressure the employees are under, but I also know a lot of the employees pretty well (on a superficial work level), from several courtesy clerks to the top. Guess I'm just an old lady who gets away with things?? But, I say give it another try (or not) and see if there is any change.
      Personally, I hate to shop, thus my many trips.. in and out.
      There's one checker, the one who thinks she's Marilyn Monroe, who is AWFUL, for sure!! I will stand in a long line, when I have 3 things, to avoid her.

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  19. Vons in Scripps Ranch - Scripps Poway Parkway location has a manager named "Noberto" who is the most RUDE person I have ever encountered. He has ZERO people skills, speaks rudely to employees in front of customers, reprimands employees in front of customers AND other employees. Perhaps something could be done about him? Until he is transferred or fired, I plan to boycott Vons altogether and will let others in my immediate neighborhood know of my disgust. We DO have MANY other stores to shop at and I, for one, will not support a store with that caliber of management. It is shameful.

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  20. Seems to be a common theme in most of these comments.......the management at Vons is RUDE. When will you all in Corporate listen to the consumer?

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    1. Rudeness is a consistent theme, as it is with most American corporations. As a college professor, my guess would be that it springs mainly from employees under 40. I've seen a slowly increasing sense of entitlement among students since K-12 started seeing its mission as promoting self-esteem above all else. The corporatization of post-secondary education has only worsened the problem by adopting a "pass everyone so we can get their money" approach. Faculty doesn't dare respond to student rudeness or laziness with anything but a smile. Students' cocky, lazy attitudes carry over into the workplace. Quite a society we've created for ourselves, isn' it?

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    2. I shop at a relatively clean vons and find most employees helpful. Managers and pharmacy excluded. I humbly asked a mgr to not discontibue my fave granola. It was off the shelf the next day. I asked the same mgr to get some fresh cheese cut for me when the teenager working meat & cheese was trying to squeeze out early on a busy friday night. Ignored me.. the security guard stepped in & told the teen to do it. Pharmacy bought a crate of my meds then my dr. lowered the mg. and pharmacist refuses to get my new prescript until i use up the crate they bought!!!! I can not use the high mg. anymore, bad 4 me. It's all about $$. I am just a debit/credit card to them. Future lawsuit.

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    3. This anonymous college professor has it right! Sense of entitlement and graduating just because corporate school wants parents $$ all students who pay, pass.
      Kids think, 'i passed so easily i must be a brainiac.' Uhh.. WRONG!!! You are stupid.. can't find england on map? Social skills are nonexistent in this generation. Do you know the difference between a salad fork and a white wine glass? Take K-12 over, fools.

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  21. Yesterday in the Granada Hills CA Vons, my 88 yr. old mother had her purse stolen in the store. Management and clerks were insensitive, and I was shocked to learn that store policy does not include a call to the Police in such an event. I am sure that Police would be called if someone lifted a bag of potato chips...There was no offer of privacy for my distraught mother, indeed the clerk asked her how she was going to pay for her groceries! I plan to pursue legal action, and I plan to get this incident addressed in the LA Times.

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  22. Vons in Los Alamitos, CA is great! I got asked 3 times today if I was finding everything alright, and the cashier even paid, out of her own pocket, the few dollars short I was on my total bill. I am very happy with MY Vons.

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  23. Vons is like most places that sell gasoline, where paying at the pump is an enormous frustration if you are from Canada. After you've inserted and removed your credit card, you're asked to enter your zip code, which Canadians don't have. And using the three numbers from your Postal Code plus two zeros doesn't work. So, you end up going to the cashier and prepaying, which requires guess work if you want a fill. I just don't understand why with the large number of Canadians (in the millions) who visit the U.S. every year they haven't come up with a way to allow us to use our credit cards at the pump.

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  24. Hello Vons,

    My first visit to your online shopping and the first item I choose is 32% more in cost than Walmart.

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    1. I dare say that's true. But our local Wal-Mart never has more than two check-out lanes open. It takes a very long time to get out of there. My time is worth more than the pittance I would save, especially since ordering online avoids both wandering the aisles and the rudeness that appears to be the hallmark f Vons. After reading these reviews, I would never physically shop at Vons, but the online service is useful.

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  25. I will NEVER go back to VONS.
    They are the worst place to shop.

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  26. THE MOST AWFL LACK OF CUSTOMER SERVICE!!!! My REPEATED requests via phone and email have been IGNORED for 4 days so far. You cannot get through by phone; NO ONE answers the phone and do not answer the messages they suggest you leave. This goes for Vons and Safeway corporate, customer service or web contact numbers.

    I have broken my leg and have no help. I need to order online. I have a club card number. I cannot get into the online system. If I had any other option, I would use it and when I become independent again, I will NEVER EVER EVER shop at Vons.
    C.A., Studio City CA

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    1. I know how you feel. I just shop in Von today,Friday,Mar 29,2013 at 1210hrs. They had a few great deals for being Friday. As a average Joe shopper? I saw a display for $ 5.00 and my wife thougth that everthing was the same price. When we were ready to pay it I notice the cash register read out $ 8.99 for the chicken. I informed the manager and he took off the sign due to being deceptive. Als,o the soda were false adervistment? Why is the store manger attempting to steal a few dimes and nickles for the company to make a profit? When the store makes a mistake they should give it the lower prices to the customer? The cashier stated I would feel the same thing due to placing that display on the cart and complain about it?

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    2. Funny, but I call the number on the receipt and get right thru to the customer service center, in Phoenix. I have had them do several adjustments.
      Again, I am NOT an employee (or stockholder), I just know every store has problems.. employees are no longer trained, for one thing. Hard to be successful when they toss you the wolves.
      It has gotten worse since the Albertsons deal. I would NEVER shop at Albertsons (I still don't), as the stores by me are always dirty, stock is low, etc.

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  27. you corporate people at vons better wake up and read these valid complaints. I am the squeaky wheel that will get oiled because at the 2 von's stores I shop at I make these people do their job and will not leave until I get my refunds on register errors. this happens each and every time I go in there especially since they've rolled out this "just4u" program. I don't waste my time with the clerks anymore. I call the mgr. or the asst mgr. to handle it. I don't want a Band-Aid solution by just giving me my refund---you need to find out why the data input is continually full of errors; hence the wrong prices that get rung up. it's very frustrating shopping at vons but I keep coming back because of the good deals. some of your $5 Friday specials are not so special if you know your prices though. I do a lot of homework before I go to the market(s), and I shop all of them.
    and as for as all of your rude employees that keep getting mentioned in these reviews; it's time for corporate to either straighten them out or get rid of them. there's plenty of other people who need a job.

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    1. Thank you. All consumers should refuse to be cheated and treated rudely. I also do not tolerate it. I have to put up with enough laziness, lack of knowledge, and rudeness from young people in my college classrooms. I will not tolerate it as a paying customer. Consumers of Amerca, unite!