Progressive Corporate Office Headquarters

4 comments
Progressive Corporate Office Headquarters
The Progressive Corporation (Progressive Insurance)
6300 Wilson Mills Road
Mayfield Village, OH 44143 USA
Corporate Phone Number: 1-440-461-5000
Fax Number: 1-440-446-7436
Progressive's Customer Service Number: 1-800-776-4737




SHARE:
Next PostNewer Post Previous PostOlder Post Home

4 comments:

  1. While it sounds like Progressive treats their own customers great. They treat victims of their customers accidents like crap.

    I live in the Dallas, Texas Triplex and twice I have been hit by customers of progressive. The first was a nightmare from beginning to end and we were lied to and pressured in to taking what ever they offered which barely even fixed my vehicle. It did not cover any missed work or medical bills that accrued due to injuries from this accident. That was about 5 or more years ago.

    This incident happened on March 29, 2012 at around 8:00 am. I was struck from behind when her vehicle failed to stop. We traded information and since I was just down the street from my job, I drove over and parked in our parking lot. When I did this I noticed that the steering made an unusual noise and I was having to press my brakes to the floor to stop. This was not how the vehicle normally drives so I was concerned as to the safety of driving it until it was properly checked out.

    I then called and was able to get in to see my Chiropractor and he immediately took x-rays of my shoulders and neck where I was complaining that it hurt. What the x-ray showed is that my right shoulder clavicle was moved during the impact of the accident. This was not only causing pain in the immediate area but muscle spasms throughout my back. I then went home and though I tried to work the next day after picking up the rental, I had to go home early because of the pain and spasms.

    While I was picking up the rental the adjuster went to my home to look at my vehicle. I had given the keys to my neighbor as I was told they were needed. I explained to a minimum of 3 people at progressive including Cory who came to look at the damage to my vehicle, my concern about the brakes. I was informed that he used the keys to unlock my car, write down some numbers and that was it. This took 3 minutes. Later I get a phone call from a new adjuster that works in Plano, TX. She said her name was Christina Gonzalez and that the car was not considered dangerous to drive and that I would need to return the rental or pay for it myself. Also that they would settle for $577. which is what it should only take to fix my vehicle.

    I explained that I had to miss some work and she said she would discuss that with me when we met to sign the paperwork, however if I missed anymore after that day (Friday 3/30) it would be on me. When asked what that met exactly she said they would not pay for any more missed pay as my injuries can not be that bad as the damages show. She was extremely rude and pushy with everything she told me and that this was how it was going to be.

    I was horrified and extremely stressed to think that all the expenses would not be covered and no matter how much pain I was in I would have to suffer because Progressive decided with out proof or even checking all the possible damage to my vehicle or even any of my injuries.

    This is why people decide to get lawyers and sue any and everyone all the time. I read Progressives' Core Values. I see no Integrity, Excellence or the Golden Rule being practiced in my situation. All I see is "Profit". I understand that you must watch expenses and the lower the expense the bigger the profit. But who's expense are you shortening? The victims? I am not asking for an outrageous amount or more than what is fair and right. I would like to be treated respectfully and with honesty. I have received none from Progressive.

    I am hoping that we can come to a reasonable agreement so I am able to do what I need to do to take care of myself both physically and mentally. Everyone knows that you do not treat a victim as if they are the perpetrator and that is how I feel I have been treated.

    Shame on you Progressive and your employees if this is the way you treat people.

    Getting Rear-Ended all over again in Texas.

    ReplyDelete
  2. I hate this insurance company progressive

    ReplyDelete
  3. I have had Progressive Insurance for 15 years with no accidents and they have made a lot of money off of me. Unfortunetly, 2 years ago I had to claim bankruptcy due to a "rare" situation. Not once did my rate go up in the 2yrs after that situation. Bankruptcy or not I have never missed a payment. My insurance company never suffered. They are the reason using your credit score to determine if you are a good driver came about. How about an accident free record for 15 years should tell you what kind of driver I am. They are the company that gives people with DWI's a second chance. And I am paying for someone elses mistakes. Please don't mistake this inquiry for a reason to complain. I have never written one before, so to take my time to advise others I feel should not be taken lightly. I was forced to drop my insurance for the first time in my life because it exceeded reasonable and for that it cost me 1,600.00 because they reported it to my lien holder before I had the chance to get another company. Fifteen years is a long time to be good to a company and to have them turn around and treat you so poorly even in trying to obtain answers is morally wrong. The choice is yours I just wish I didnt waste my time with them for as long as I had.

    ReplyDelete
  4. THEY ARE THE WORST COMPANY AROUND, WE BOUGHT RV CAMPER INSURANCE FOR 30 DAYS, WERE ONLY ABLE TO BY FOR 3 MONTHS AT TIME, CUSTOMER SERVICE ADVISED TO GET AND CANCEL WHEN WE GOT BACK, WE DID OVER 15 TIMES THRU EMAIL AND PHONE WE ARE IN PROCESS TO GET AN ATTRONEY FOR HARASSMENT. THEY ARE TERRIBLE, WHEN I HEAR SOMEONE MENTION THEM THEY GET AN EARFUL FROM ME, I WOULD INSURE WORM WITH THEM. GOOD LUCK WITH ALL THE IDIOTS THAT DO.

    ReplyDelete

Comments are for review purposes. Do not offer any personal information in your comments.

BLOGGER TEMPLATE BY pipdig