Liberty Tax Service Corporate Office Headquarters
1716 Corporate Landing Parkway
Virginia Beach, Virginia 23454 USA
Corporate Phone Number: 1-757-493-8855
Fax Number: 1-800-880-6432
Customer Service Number: 1-800-790-3863
1716 Corporate Landing Parkway
Virginia Beach, Virginia 23454 USA
Corporate Phone Number: 1-757-493-8855
Fax Number: 1-800-880-6432
Customer Service Number: 1-800-790-3863
Good ole boys network...
ReplyDeleteFranklin, MA is one of the worst frachise' we've ever experienced
ReplyDeletebeing with two office and ripp-off on behalf of owners in city of hawthorne,ca
ReplyDeleteTHEY RIPPED ME OFF FOR MY LAST PAYCHECK AND MY BONUS I WILL NEVER GO TO WORK FOR THEM AGAIN NOR WILL I LET ANY OF MY FAMILY USE THEM THEY ARE RIP OFFS AND STEAL PEOPLES MONEY
ReplyDeleteThey ripped me off 14 hours on my paycheck and my bonus... very pissed off and tend to do something about it!!!
ReplyDeleteThe local office Palatka, Florida has closed without notification to consumers, didn't mind taking my money for the preparation and filing, now corporate doesn't want to tell me who the franchise owner is. liberty tax sucks, will attempt to deter all future franchise in this area thru state attorney's office, Any suggestions out there?
ReplyDeleteI have been concerned for some time that Liberty Tax uses wavers--people standing outside with their sign in terrible weather conditions both in the summer and the winter. Right now, in Michigan we have had negative 3 and negative 5 degrees for several days, and will continue to have bad weather for some time.
ReplyDeleteI believe it is poor corporate policy to have them standing out there waving to people in such conditions. Even on the news, it said that no one should be out in that weather because of frostbite.
I think the corporate heads of LIberty Tax should stand out there in such weather to see the conditions they are sending people out in.
Very poor business policies, Liberty.
Liberty Tax Service in Swansboro NC has an employee standing outside in the freezing rain in costume by the side of the street. When i stopped and asked the agent on duty about it, he said they do give them frequent breaks. How nice. Please do not use this service!!! Any company with this much disregard for their employees' well being does not deserve our business!!! Please pass this along if you would care to.
ReplyDeleteUnlike · · 9 minutes ago near Swansboro ·
Nicely done Liberty Tax Service. You heard our concerns and responded. Glad you put up a tent for your employee in Swansboro, NC. :)
ReplyDeleteLiberty Tax had a Help Wanted sign so I inquired Amy the Manager said I had to take the course first.
ReplyDeleteI took the course in Santa Monica Ca. the course was to be 2.5 months 3 mos course. we had to complete the course in a month.
Course was 200.00 then raised the fee to 250.00 after the course there was 110.00 additional fee for bond 25.00 Ptin 60.00 and Etech 25.00
1/31/13 I was hired and went through the interview process but I have not been scheduled nor I have I been given hours.
Very Disappointed and questions there credability. It seems like a pyramid marketing scam.
Just wis they would do what they say I paid $340 to get a check in 48 hours its day 3 no check.... This happend last year too corporate
ReplyDeleteOwer at arizona tempe, chandler and mesa is awful to wavers. Pays way less. Only 8 dollars when others pay 10. Doesnt have pay checks on time. Up to 2 days late! (for wavers only !!) I go to school im only 20 years old. Maybe it means nothing to them. But i need my pay check just as much as they do. I worked for this liberty last year under a differant owner it was great. My name was left for referal fot this year. I traveld from ca to az thinking it would be the same. Definately a waste of my time. CAN I AT THE VERY LEAST GET MY PAY CHECK ON TIME
ReplyDeleteThe franchise in Chattanooga, TN owned by Chad Chastain and Darren (I cant remember his last name) well not only are they inaccurate in what they paid thier employees, shorting us and not paying on time, but they are also giving the 2012 staff 1099s instead of w-2s. This after we filled out w-4s. They will not allow us to get copies of our personale files, contract and so on which by law all companies are required to do.. Legal action needs to be taken
ReplyDeleteLiberty tax in anaheim California not only screw up our taxes 3times but also forgot to put in for our upfront loan. We finally got it done correctly and a week later still nothing so much for 24-48hours. I am requesting a refund for that loan causei contacted the IRS and my return will be here the 13th already and still no word on my"rapid" refund. This new office there workers have no idea what they are doing and some are rude.After being a loyal customer 5years because that one office I most likely never go back. I've had horrible service and will not be having any one I know go there.
ReplyDeleteI've had a horrible experience in the local office in Canton, GA. My tax money was promised from the IRS on the 9th, was told it was to be direct desposited on the 11th to my acct. Not only is the the 12th and still no money, but when you speak to the owner/manager Ginger, she plans on doing absolutely nothing to help until it's been missing at least 5-7 days. She will also talk to you as if you're stupid, although I'm pretty sure it took more college to attain my career than it did hers, working at good ole Liberty Tax. Well lesson learned! I filed with them for the first time this year and it will be the last, and will let family, friends, and co-workers know of my experience.
ReplyDeleteI have had a horrible experience with Liberty Tax. I went through the tax class and was hired on as a tax preparer. After being hired on as a tax preparer, I was asked to do marketing. I agreed to do marketing but was not aware that I would not be paid for gas mileage. I promoted the 50/50 plan at several businesses and placed cards on several parking lots. Well, the 50/50 plan ended on Feb 15. I was told that I would be able to continue my employement as an agent doing taxes. Well, when I went to get my check on Friday, the manager advised me an another marketing agent that our services were no longer needed. I feel used. I also feel like I wasted my time going through the class. I was able to do a view taxes when I was not out marketing. The manager had us to sign a contract stating that if we did not work until April, we would not receive our bonus. I begged several friends and family members to get their taxes done at liberty because I was expecting a bonus. I feel bad now because we charged my family and friends high fees to complete their returns. Most of them usually complete their returns on turbo tax. They came to me because they wanted to help me out. Turbox tax would have been much cheaper for them. I am upset about how things went down. I asked why my services were not longer needed and was advised that the store is not making much money plus they do not feel like we were out marketing. I advised the manager that I was out marketing and when I was not out marketing I would be in the tax office working toward getting a bonus check. Im amazed at how things went down. After reading throught some of these comments, I realize that its not just in my state that things happen. Its happening in several other states. Liberty, if you continue to treat employees and customers this way, you may run yourself right out of business.
ReplyDeleteall i can say is corporate office,district office and liberty tax offices are a screw up. They lie,cheat and over charge people. i would never go to another liberty tax office again!!! Harbor city,ca
ReplyDeleteOmg liberty taxes Columbus oh. in northern light fuck up my taxes. when letn them know. the owner went off on me. like I file her taxes. she call me a bitch. she yelling & screaming. She was not being professional at all I would never go back to them.
ReplyDeleteThe Liberty Tax Offices with Franchise owner Brad Haynes, who has not paid his employees but two paychecks all season, is located in Biloxi on Pass Road, and in Orange Grove on the corner or Dedeaux and HWY 49. He also has not provided last year's employees with W2's in order to file their taxes, nor has he given them their bonuses from last year.
ReplyDeleteLiberty tax in Fostoria,Ohio onPerry St. charged me top rate to do my taxes I paid up front for thier services and all i get is a run around I call them about a problem takes a week and a half for them .Had My taxes done the first week of feb. I stiil am waitingon my fiinal packet to be returned to me .I call two different times to see why my Ga. return is taking so long receive the run a round I call Ga. they tell me it is because they were not sent the correct paper work and I need to fax it to them I tell Liberty this and they tell me I need to call get the fax# and give it to them and they will fax them the paper work. what did I pay Liberty for when they can not send the correct paper workI have to do the leg work to correct thier mistakes.to top it off ,I call back with the fax# and now I can't get a hold of anyone or received a call back from messages I've left.SAVE YOUR MONEY and save yourself all the aggervation DON'T let Liberty do your taxes
ReplyDeleteFrom all of the comments it looks to me that liberty needs to have a class action lawsuit filed against them
ReplyDeleteThere needs to be a class action lawsuit for SURE !!!! UNREAL !! DAMN why didn't I go to this site first !
ReplyDeleteTHEY LOSS MY REFUND CHECK, OUR AGEEMENT WAS TO HAVE MY REFUND CHECK MAIL TO THE OFFICE WERE MY APPLICATION WAS BEING PROCESS, IT TOOK ME 4,HOURS TO FIND MY CHECK.
ReplyDeleteAND WE HAD TO DRIVE 1 HOUR TO PICK IT UP. I WAS NOT HAPPY.
LIBERTY WILL NEVER DO MY TAXES AGAIN.