Kay Corporate Office Headquarters
Signet Jewelers Ltd. - Kay Jewelers
Clarendon House 2 Church Street
Hamilton, HM 11 Bermuda
Corporate Phone Number: +1-441-296-5872
Customer Service Number: 1-800-527-8029
Kay Jewelers Corporate Office USA
Sterling Jewelers, Inc.
375 Ghent Road,
Fairlawn, OH 44333-4600
Phone Number: 1-800-877-8169
Signet Jewelers Ltd. - Kay Jewelers
Clarendon House 2 Church Street
Hamilton, HM 11 Bermuda
Corporate Phone Number: +1-441-296-5872
Customer Service Number: 1-800-527-8029
Kay Jewelers Corporate Office USA
Sterling Jewelers, Inc.
375 Ghent Road,
Fairlawn, OH 44333-4600
Phone Number: 1-800-877-8169
The best one yet. I purchased an Engagement ring last April and put it on my Kay's Card, it was interest Free for one year. I asked Could I pay it off early with out penality and the store representive said yes. In Aug I put my wedding bands on the same Kay's card and ask if I could still pay off my interest free amount for my engagement rings the store representive said yes theren't wouldn't be a problem. I been on the phone ALL morning today they won't let me pay off my interest free balance off early (2 months early mind you) They said i will have to pay my wedding bands off first. I'm IRATE. So know when April comes there going to hit me up with all that back interest for my engagement rings because my wedding bands are not going to be paid in full. They keep telling me it is state law. They can't let me pay the interest free balance first. I never heard of such a thing. They are the biggest SCAM EVER!!!!!!
ReplyDeleteI've just been scammed, and lied to by Kay jewelers. I purchased an engagement ring in Nov. 2011. I was told in detail by a Staff member named Lee that for every $300.00 i spent on the engagement ring, i would receive $100.00 credit towards wedding bands. Only to walk in the store today May 2012, and be told that i have to spend another $300.00 before i receive the $100.00 credit... wtf? i was lead through a hall of mirrors of words before i was told to talk to some customer service rep.... whom by the way apparently does not have the ability to fix the situation.... so why was i transferred to him? I asked both Lee and the customer service rep if this problem had occurred with other customers and both said that this is a frequent problem... I will never give my money to these scammers again... all about taking your money but you're no longer such a valued customer after that..
ReplyDeleteI purchased diamond earrings and the ESP plan. The sales woman told me that if I loose the earrings it would be replaced. I've had problems with one earring before and the same one is lost. Now I have to purchase another one because the warranty only covers if the diamond comes out of the prong.If the diamond comes out it is lost or you if loose the diamond and prong its still LOST. WTF??? This place is a scam and the sales people tell lies in order for you to buy the ESP. I will never give them my money again.
ReplyDelete