Ihop Corporate Office Headquarters HQ

264 comments

IHOP Corporate Office Headquarters HQ 

Ihop Corporation
Official Address:
450 North Brand Boulevard
Glendale, California 91203 USA
Corporate Phone Number: 1-818-240-6055
Fax Number: 1-818-637-3131
Customer Service Number: 1-866-995-3463
Ihop Guest Relations: 1-866-444-5144
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264 comments:

  1. im amazed how are service was Feb 9th when we visited a michigan City Ihop Restaurant, our server was Ann, were not from around here, but she was on the ball with everything, drinks, food,and was very polite. I just didnt know why she had regular clothes on,maybe she was a manager.I never had service so accurate, I will definetley be back to see her again.

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    1. WE WENT TO A IHOP TODAY IN LATANA FL FOR SENIOR POT ROAST.IT CAME WITH COLD MASHED POATOES WE SENT IT BACK AND IT CAME OUT THE SAME WAY. MY HUSBAND SAID NO GRAVEY. WE JUST LEFT. IT IS THE WORSE I HOP WE BEEN TOO. WE HAD TO PAY FOR OUR SODA & COFFEE. THE MANGER STINKES. THEY SHOULD CLOSE THIS ONE DOWN. THEY WERE NOT BUSY. SHE BLAMED THE CHEFS. GET RID OF ALL. I HOP SHOULD DO BREAKFAST ONLY.

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    2. if anyone were to ever spend 5 minutes in an ihop kitchen you would never eat there again...servers stick their hands on yo9ur food nobody wears nets or gloves they make the servers but not the cooks itsa so gross

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    3. I went to the new IHOP in D'Iberville, MS on the coast, probably about 3 times and every time they take my order wrong. The food is bad! and over priced!!! We are better off eating at the waffle house!

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    4. I Ate At The Ihop In Oxford,Ms And The Service Was HORRIBLE And The Food Was Bad To. The Manager Threw Us At A Table. It Took Two Waitress To Get Our Drinks. I Never Got A Refill. There Was Only 3 Tables That Were Filled. When We Left TheMgr Was Outside Leaned Over The Post. I Will Never Go In There Again. I Don't See How It Is Surviving It's Never Busy!!! I Would Hire BetterMgr And Cooks And Employees!!!

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    5. My daughter works at an IHOP in Bryan, TX. The managers treat some of the employees horribly. They have their clicks. They have made the servers cry, treat the employees badly in front of customers, treat the customers badly that are being served by the employees that aren't part of the click, pushing GOOD employees out the door. They REALLY need to rethink their manager's managerial skills. Wake up and smell the coffee. You're rotten managers are pushing your good employees out the door.

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    6. the last comment I'm okay with I'm an ihop employee myself and can say it's true but the rest of you probably wouldn't last five fucking minutes in the restaurant business it's not easy like you pansies think

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    7. I got fired from IHOP and lied on by my managers at IHOP in horn lake ms #4422 store its the worst to work at I wouldn't advise no one to work there stressful for real food takes all day go come out as well

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    8. [email protected]January 19, 2014 at 4:45 AM

      I thought IHOP Corporate sells franchises to make Money, from what I read in the comments about their experiences, IHOP Corporate is, in terms of na educated executive, BOILED FROGS, meaning that nobody is looking what is happening like a frog goes to sleep and winds up dead or in the case of IHOP, out of business. WAKE UP EXECUTIVEs AT IHOP, if you do not fix the problems in the franchises that create poor customer satisfaction, then your investment is looking for a disaster, Some competiter will come in and replace the void of good servisse created by IHOP franchises

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    9. I've ate at the I-hop on Mockingbird ln. in Dallas. The only great thing was the young server April, who was very gracious and made sure our order was right despite the cook getting it wrong. She needs to be promoted and given credit for her hard work. The rest of the establishment needs to be looked at with a fine tooth comb.

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    10. I worked at the IHOP in Ellijay, Georgia. A few of my friends still do. The managers allow sexual assaults and violence to happen to servers. The servers are not allowed to say anything to the customer and are not allowed to call law enforcement to intervene. If the server says or does anything to defend themselves, they are fired. The employees are told to enter their tips into the computer and if it doesn't add up to minimum wage, they are told to enter a higher amount than they earned. If they refuse, they are fired. Employees are added to the schedules on their days off, when they return for their next shift they are told they were a no call-no show and fired. I have worked many jobs in the restaurant business and have NEVER seen or heard of the kind of treatment the employees of this IHOP have to suffer through.

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    11. i worked there as well at the danville establishment. I have never seen so much drug dealing and poor management. Everything is overlooked until corporate complaints start to come in. The good servers always quit because the way you are treated for 2.13 a hour is to much. Someone else needs to come in and show them how a company is supposed to be ran.

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    12. Yes i work there and alllll the ihops do it.. The hands in your food is a given. They check the temperature of your eggs and pancakes by touching them i hope that you had a clean server. At the Ihop in danville, va we have a pill popping, maniac manger named Justin! He gets away with everything from taking money to getting his drug dealer to come to the job. EVERYONE that works here knows and yet he refuses to keep it a secret. Some people dont deserve power. Then he allows his so called head server SHAUNTE do whatever she wants because they sleep together. Its the worst place to work at in the world. I am only still here because i have been here for years and seen managers come and go but this is to much for me to handle. I dont know how much longer i can do this.

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    13. the ihop on rt. 50 is going to shit as well the worst management there yet. the place is a wreck and I wont be back until the have organized management I needed to speak to a manager at 8:45 in the morning waited around foe a bit and he never showed ..you can pay an asshole like that salary but the servers running the place nothing its a shame I don't even want to think about how nasty the bathroom was and all the tables were a mess servers did everythin seated the front cashed people out cleaned the tables and waited on customer...it pitiful when you cant get a refill because the server has 1000 other things to do . rt.50 use to be cleaner then 522 but ll be there now and so will a lot of others at least they have help managers there and bussers

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    14. that's in Winchester va by the way, Shannon

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  2. This morning I visit Ihope on easton ave in Somerset NJ. I was asked what would I like to drink< i ordered decalf coffee and my husband ordered regular coffee. when the waitress arrives she poors his then mine.Mine was full of salt when i called her over and told her she laughed as though she knew not surprised at all. a few minutes later her manager shows up with fresh decaf coffee. leave me to believe it was intentional because they knew exactly which coffee had it. when i told the manager she defended her employee but had a laugh behind her voice as well. worst experience ever the place is under very poor managment , no control .

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    1. you're r just crazy I think a month in a padded white room would work

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  3. The worst service..table of 8 we walked out!! Tampa, fl.Bearss Ave, near I-275. We were told 15-20 minutes. We waited 35, then spoke up after others were sitted that came in after us. I am a food service manager and I would NEVER have allowed this to happen.Once we were sitted, no one gave us coffee, coffee cups or even spoke at us. After another 15 minutes...we walked out. No manager was even visible. All it would have taked to satisfy us.. is fresh hot coffee(possibly complimentary), cups and a kind word to express sorrow for the long wait and someone would be with us soon. Customer satifaction is what keeps business alive, especially in this economy. I do not give my hard earned money to anyone that doesn't deserve it. We ended up going to "Perkins"...It was awesome and we will dine there again. GREAT service, GREAT food...wonderful, highly recommended!! NOT IHOP!!

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    1. CALL IMMIGRATION ON IHOP>>>>>IS IT AMERICAN OR MEXICAN I WAS CONFUSED WHEN I WALKED IN

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  4. Not happy. I worked there last year and it's been two months i've been trying to get my tax stubs. Every time i call or go there they say i need to come back when so and so is here, which he was NEVER there. Now he doesnt work there and they cant do anything???? I was supposed to have my stub by the end of January. This is in Huntsville, AL on University Dr.

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    1. I WORK THERE & THEY STILL WONT MAIL ME MY LAST 2 CHECKS BEEN 5 MONTHS

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    2. My bf works there and they wont mail him his w-2's he has been asking for since March!!

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    3. Just call hourly wage division in your state capital and you'll get what you need. They will also do an investigation.

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    4. Not only that the one in gainesville,florida is dis-functional ehmployee's.Seeing them ,follow and taunt the one black girl,they had ,on the morning was horrific,but she just keep working.Sadly saying i don't know how she puts up with this.

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  5. I bragged to some friends how I loved IHOP's food. I took some friends to the IHOP in Grandforks ND on April 6th 2012. The place wasn't busy at all. We were seated by a man who had 3 kids with him. All the kids were screaming and hollering. A waitress came brought us water and our drinks. half hour went by still no food. We all ordered either pancakes or waffles and one hamburger and fries. Finally our food came except for 2 of us. We were still missing the waffle and burger and fries. 10 more minutes went by finally the rest of the food came except the fries with the burger. Another 10 minutes went by and the fries finally arrived. By this time the rest of us were finished eating and was ready to leave, but we waited for Dean to finish his fries. There was 2 of us who was splitting the bill. The waitress couldn't figure out how to do that so I did it for her. Dean paid 1/2 with cash and I used my debit card. The waitress ended up swiping my card twice and couldn't figure out how to recredit my card so the manager was called. Manager told me that he would have to phone it in. I bet another 15 minutes went by. I finally said to the waitress what a big hassle this is. You know what she said to me? She told me to get over it! I said to her I'm glad that I didn't leave you a tip. She told me that she didn't want my stinking money anyways. I couldn't believe it! This all happened on Friday so on Monday I called IHOP because I wanted to make sure that my card was credited. I spoke with the General Manager and filed a complaint. He did offer me an apology and said that he would send me some free food vouchers. I have yet to get any vouchers. I guess my IHOP days are over at least in Grandforks ND.

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  6. The ihop in burlington, nc.
    Has several serveral servers that are horrible. Me and my family visit the restaurany very often but the biggest problem is several times we have heard some servers talking about thr customers very close to where there are customers eating.. its a white tall girl that is very loud and is very bad spoken, a black hevy guy with no hair and a black girl with red hair. Now when we go we request angela or jose who give us great service. I hope something is done about this! If not we will never go back.

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  7. I am truly APPALLED to hear that you put pancake batter in your omlettes!!! Do you have red letter warnings for people with celiac disease??? Omlettes are usually a safe gluten free food. Clearly, gluten sensitive people must totally avoid IHop!!!! I'm guessing the commercials are in response to a law suit - trying to subtly warn others. This is so dangerous.

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    1. Can u read its written in menu or u can ask for a shelled egg omlettes

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    2. It still happens with shelled egg omlettes. My husband ordered a shell egg omlette and it was huge. Still had pancake batter and didn't taste like there was any egg in it.

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    3. They have a gluten free menu upon request.U

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    4. I cant believe you are that stupid to think everyone knows about your celiac disease and gluten problem. Follow me on this one, because I'm going to move fast - Next time, stay home, pull the curtains and dont go out for breakfast, you troll

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    5. You can simply ask for them not to put the pancake batter in the omelette. Some people are just so ignorant and think the world revolves around them.

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    6. we went to ihop's in enid Oklahoma on the 14th of Aug at 4125 Owen W Garrett and there was no register and the waitress said that they collected the money , but they had no change and when we got our food , we ask for silverware and the waitress told us it was eat with your fingers day. we won,t go back there anymore.

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  8. All doctors and pharmacists say that you can drink all the diet coke you want. I drank it everyday for 32 years. Recently you put a new soda machine at IHOP. It does not offer diet coke, as the other one did. It offers Diet Pepsi. Diet Pepsi has caffiene, unlike diet coke, and all the other 5 or so drinks on that machine contain sugar. May I suggest you put another soda machine in IHOP that offers diet coke and/or Mountain Dew? Then people who cannot have caffiene have a choice of drinks that is safe for them. I am a steady customer at IHOP, and I noticed more people were not ordering drinks, since you put in the new machine. Thank you, Thomas

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    1. Are you fucking kidding me?? I work at an IHOP and its people like you that. I can't fucking stand to wait on!!! Stay home douchebag!!

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    2. you're just said the greatest comment ever fuck you Thomas go to mcdonalds and get your diet coke

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  9. IHOP needs to wake up when it comes to customer service. I met my family at the IHOP restaurant in Highland California on Sunday, July 29, 2012. When my husband and I waited for a table for six, about 4 employees were discussing the tip and who got what from a previous customer. They were all so engross in that transaction that they forgot they had customers. I let the manager (Joe) know that we decided to go to another restaurant in the area due to the circumstance and on the way out one waitress said she did not care if we left. Please train your employee with basic customer service skills!!!

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  10. I was visitng my sister who lives near Waldorf, MD, and we visited an IHOP, which was being managed by Mr. Ainul Abedin. I was amazed at his hard work and exceptional service. His staff was very professional and accomodating. The facility was very clean, the food well prepared and what really stood out was the time it took from ordering to food on the table. It too was very exceptional. So, if you are in the Waldorf Maryland area, stop by the IHOP for a wonderful dining experience.

    Glenn T.

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    1. I think I know which one you went to. I think Veronica works there. A white lady and is sweet as sugar. She use to work at the one on St. Barnabus Road. Missed her services and found her in WALDORF last summer. She makes the place a joy to visit. I am african American and formed a friendship bond with her. The best services in the world.

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  11. Horrible! I will never go back!!! I took my grandson to breakfast he got 3 chocolate chip pancakes. We were charged $5.99 for the 3 pancakes and $1.89 for the special order. I do not know what was so special, but $3.00 per pancake for a kid is crazy. I ordered two eggs, ham and hashbrowns and asked to substitute whole wheat toast for pancakes. I was told by the server that his manager won't allow substitutions. So I said charge me for the toast. I did not get any pancakes, but did get the toast I wanted. Our Bill was $23.00 plus. Crazy for a child's breakfast and a senior. Then they would not take my coupon because they said we had a special order. Can you figure that out. My weekly breakfast at IHOP is now over. I will also tell all of the ladies in my church group. Debra Vinson

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    1. Freeport NY on Sunrise has the worst manager named Rebekka. She is a new manager but need to go for extensive training. Her manorism toward staff is horrible. She needs a time out or look for another profession....Just Horrible, corporate need to investigate oh yes she is racial, only tend to the hispanic customers and. Hire only hispanic young people for control....please corporate check it out. Doreen is fantastic

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  12. My name is lauryn I had visited Ihop on warwick blvd in Newportnews VA , and the service was great but the host christine was horrible all we heard her doin nothing but talkin bad about the employee's and she wasnt working at all!!! She wasnt in uniform, and she was sitting down most of the time we were there and was yelling through the restaurant and i asked my server why is she still working there they said she was the bosses wife !!Someone help them Thank you The food was good.....Horrible greeting

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  13. Both IHOP's in Anaheim near Disney are the worst I have ever been to. The prices are OUTRAGEOUS. The food is worse than any IHOP I have ever been to, and the servers try to bribe you to give them a perfect score by giving you money off your check before you even get your food. I took their bribe and still gave them the low score they deserved.

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  14. IHOP 103 I dont understand how its possable to allow a married manerger and a employee have an affair... DISRESPECTFUL...

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    1. Happens all the time. I worked for IHOP for many years. Horrible to work for. Do not know why I stayed. Mangers having affairs, owners covering it up and firing the non managerial employee just to 'clean it up, when the manager had enough of the girl(s) he was playing with.

      Not being paid for all hours worked, hassle to get tax returns.

      Managers who steal tips and for crying out loud they are on camera doing it!

      Drunk customers who do and say as they please to you with no choice but to take it or repeatedly call the police.

      Ihop really needs to review their practices and take employee complaints seriously.

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    2. if you work at any IHop everyone sleeps with everything...its disgusting! then you have managers that take the employees in the back room or "office" are you kidding me!!! its bad when my kids seen this and asked questions!

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  15. I work at the ihop in Bristol, va solely a unethical place to work!!! they violate everything ihop stands for!!!!!!

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    1. Evidently they don't stand for much if there are so many complaints about ihop. We had lunch there today and my husband has bacon and eggs. The bacon must have been cookded a few days prior and the strawberry crepe had some pink sauce on it rather than red strawberry sauce. My biscuits and gravy didn't resemble anything my father used to make. No sausage to flavor the pasty gravy and not much in the way of spices either. The biscuits were so filled with air as most baked goods are now and if you sucked the air out you wouldn't have much to swallow of the biscuit. Now that I read that mgrs. and other steal tips I may be sorry that my husband left a large tip for the poor waiter. He looked like he didn't like serving us such food. WEll, never again. Hope corporate reads these things. They can't stay in business forever with things like this going on everywhere.

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  16. Visited Ihop today store 103 in Kissimmee,Fl and noticed how a manager was constantly servicing a certain servers tables...I consider this to be unusual behavoir between a manager and an employee. Totally disrespectful behavoir,will not return to this location.

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