Huntington Bank Corporate Office Headquarters

Huntington Bank Corporate Office Headquarters
Huntington Bancshares Incorporated
41 South High Street Huntington Center
Columbus, OH 43287 USA
Corporate Phone Number: 1-614-480-8300
Fax Number: 1-614-480-3761
Customer Service Number: 1-800-480-2265
International Callers: 1-616-355-8828




37 comments:

  1. We received a call from your bank today 877 477 6855 at 2PM EST 3.19.2012 asking for a person who is NOT the owner of our business phone , I told them that this was Not the name or number for that person and IF she was a collection agency she again asked for the same name I told her we do not know her and that we have had this number for 10 + years. Under the fair credit act she is required under law to IDENTIFY her company and her name which she did NOT do We then told her that she violated the law and will be reported, we have informed the FTC and the state attorney general's office of this matter

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  2. The worse bank, the worse customer service. They do not know how to do job. Can not get anyone on the phone to correct their error on my closed accounts. Will file formal complaint FTC. Have been on hold for over 2 hours total with this bank being connected to nobody.
    They shouldn't even be in business.

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  3. Worse bank I've ever been too. My sister wrote me a check on her Huntington bank acct. and I showed them a valid drivers license. To cash the check they also wanted a major credit card of mine to put that card # in their system. I told them no. What right do they have taking a major credit card # of someone just cashing a check that was from their own bank. Very RUDE service, BEWARE of this bank!!!!

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  4. This morning I called Huntington to get my account balance. The automated service kept telling me that it was connecting me to the customer care line. It was 5am. The lady who answered verified my name and asked me what my last deposit was.. I do not remember, she asks about a ATM withdrawal, I have not removed money in over a month. I have several banks I deal with due to my car loan and mortgage and therefore could not remember small details. I know my name, address, SS#, DOB, the Branch where I MADE the deposit, security codes..but NO she would not help me. Told me to go to a branch..REALLY!! At 5AM. I am closing this account on Monday. I am sorry I ever opened it. Never in my life have I had to go through that with US Bank or PNC. She said she was the Night Shift Supervisor.

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  5. 8-8-2012
    i just spent an hour with the rudest dumbest people ive ever met!!!! october 17,2003 is the day my son was killed. I keep receiveing mailers from this back in my sons name wanting him to open a checking-account. for the last almost 9 years ive been dealing with this bank explaining that my son is dead. each time i call i get told, that they will take his name off the list and it will never happen again. today it happened again. i asked for the number to corperate headquarters, no surprise no one had the number and if they did they were not giving it to me. i now have to go through my lawyer to get the mailings stoped, and im also calling my t.v. news people to have them investegated. I can honestly say Huntington-bank has the stupipist people ive ever met

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  6. I would like to bring to your attention the customer service I received when I called on September 13, 2012, approximately 9:30 a.m.. I was connected to a lady who identified herself as Nicky. I explained that my husband and I recently paid off or loan on are truck. However, we received an email notifying us the a payment was due on the 12 or 20th of this month. She proceed to tell me that either they hadn't got the check or it hadn't been processed yet. Keep in kind this lady didn't know me from Eve. I had never id myself other than my name. I ask if she could please look at my account and see if the loan showed as being paid. She then asked for my account or social security number. I first gave my spouse since his name appeared on the loan first. She then asked what was mine SSN not my spouse. I gave her my social. She continued to ask if I was also on the loan and told her yes. Then she wanted additional information to indentify myself. She want to know the payment amount and truck type and year. I explain that I thought it was around $330. But was sure (actually amount was $330.24) and I didn't know the truck type or year for sure.) But, I had the information But, It would take me a min to get it. She then proceeded to tell me that she didn't have time that her call were monitored and she had customer on the line who already had the information ready. I could call back when I got mine.

    I really feel that this was very poor customer service. I feel the lady may as well have told me that I didn't matter and she didn't have time. For me I called back in less than one mine and provided her with the Truck info and payment amount. She then told me the loan had been paid in full. I asked to speak to a supervisor. Bu, I don't feel I was actually speaking to her supervisor because she put me on hold and instead of transferring me she put another lady on the line.



    v/r
    Lana Richards

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  7. the schoenherr branch in warren mi. is the worst bank i have ever been to!! i have never been to a bank to where it takes 10 minutes to make a simple deposit in the drive thru! I have been banking with huntington for the past 7 years and because of the service i get at this branch for the past 4 0r 5 months im thinking about leaving huntington

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  8. OMG!!! I didnt even know this site existed...WORST bank in the world!!!I opened a checking account online with a special $100.00 coupon that was to be added to my account IF I set up direct deposit and made a deposit of $50.00, which I DID.First of all I set up my account online (NEVER do that) it was the most messed up thing and it took me almost 2 weeks to get it straightened out so I could go make my minimum $50.00 deposit. The branch manager REFUSED to deposit the $100.00 as she said I didnt make my deposit of $50.00 the day I opened my account. NO WHERE did it give a time line in which you had to have the deposit made by plus the online site had my account messed up NOT ME!!!! Worst bank I have ever dealt with.

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  9. I will never deal with Huntington Banks again.
    They did nothing but lie to me concerning my automobile payments.

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  10. Horrible service with Huntington National Bank. Would not recommend the service or this bank to any friends or family.

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  11. I have been dealing with banks for over 35 years. I joined Huntington Bank a month ago. I can honestly tell you that I have had more Trouble with them in 30 days than I have had with all the other banks combined.

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  12. Wow - you folks really nailed the service standard of Huntington Bank. I can't believe how rude and irresponsible their employees are, both in the local offices in the small town of Bowling Green, Ohio; as well as those who answer the phones listed on the company's own "Contact Page." Won't return my call; won't transfer my call; can't tell me where a department is located, and don't want to look for it; and definitely DOES NOT GIVE OUT PHONE NUMBERS of anyone higher than the telephone operator. I either asked her my question, or she was going to drop the call. So she did. Why my question was her business totally escapes me; but apparently that is the culture Huntington wants to promote. But, when they have bought and paid for congress, why should they care about little piss-ant custo...I mean 'revenue generators' at a local level ? Just keep writing about all the good works they are doing for the "community" - apparently by paying for congress-persons. Does anyone know if Huntington provides prostitutes on call ?

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  13. WORST BANK EVER!!!!! Recently had a bank account signature card changed by someone not authorized to do so. Happened in February, been getting the run around about it ever since. Person who made change showed bogus documents and was allowed to make changes and perform transactions since February. Still trying to get it straightened out. This is turning into a life-altering experience. Stay away from banks, buy a good mattress.

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  14. Agreed with comment of WORST BANK EVER!!! I have had an account for over two years, 0 issues, 0 calls to customer service. First time I overdrafted my account I called customer service and spent two hours on the phone. I take responsibility for what happened however as a courtesy thought that something of a $38 fee for a -$6 balance could be refunded. Refused to do anything for me at all. By the end of the call I more wanted the refund due to the way I was spoken to by the reps. Will definitely report to BBB. DO YOURSELF A FAVOR AND CHOOSE A BANK WHO CARES ABOUT THEIR CUSTOMERS.

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  15. I opened an acct in March 2013 with a $5 deposit. 1 1/2 months later my acct is overdrawn by almost $200 because they put ID Theft protection on my acct without my permission and charged me for not cancelling it. I was told they would take off $100 but i would have to pay the rest of the money for something I never asked for or wanted or used. Of course my address was wrong so I never found this out until I stopped in the bank two months later. The people I spoke with were all very rude and not helpful at all they just kept saying there was nothing they could do i had to pay the money, which I will not do. Im still fighting to get this removed HUNTINGTON BANK IS THE WORST BANK I HAVE EVER DEALT WITH

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  16. BEEN ON HOLD FOR ABOUT ONE HOIR NO ASWER YET WOW

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  17. I am a single mother of two boys. I get paid every other week. Last Friday after work i went into my local branch to withdrawl money for my rent which was already overdue. to my ABSOLUTE SURPRISE.... they had taken $848.00 out of my account for an account that had been closed a year ago. I totally understand that there was a negative balance, but to just all the sudden TAKE that money from a good account was totally unethical, and now im left to try and figure out how im supposed to pay my rent and feed my kids for the next two weeks! the woman on the phone was totally rude and refused to let me speak with a manager!! She made me feel like an absolute loser because of this. i even offered to make arrangements on the account and she refused!!What a way to treat your customers and now after reading this page of nothing but complaints, im sorry i even opened an account there!!

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  18. I am a single father and I was asked by a guy named Troy if I wanted a date? I came in for fraud alert and was embarrassed to be asked out. Don't need a fat gray hair man asking me out. My ex wife laughed!!!

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  19. worst bank ever to bank at and they go thru there help like running water awfull place in findlay phio

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  20. Had an older not used check stolen and obviously forged signature. Cashed at Woodsforest bank on June 4 and paid by huntington overdrew account. Bank notified next day, police report filed. Huntington has done nothing except extended overdraft fees. Says dispute denied sent back to local branch. They called and demanded an immediate overdraft line payment. Local branch has not heard from security.
    AND have you caught the FALSE advertising. 24hr grace means 14 hours (2pm)if deposited in local ATM and 16hrs(4pm) if deposited to teller. Also Huntington Club has a $5.00 monthly FEE. they advertise fee free checking.

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  21. Goring through a divorce and my exhusband is ordered by the court to pay the mortgage payment of $867.68. Huntington made arrangements with him to only pay two $200 payments because he had, at one time, paid more than the amount owed. Therefore, they allowed him to use principle and interest that had previously been paid to make a payment. There is a court order stating that he is not to "change" or "alter" any financial dealing. Huntington laughed at me when I took the papers in to show that he souldn't be making "arrangements". Will never deal with this institution again. Can't wait until I can get out from under them and go with a different bank!!!!

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  22. I have been with this bank branch when it was McDowel,First Senca,Marine,Sky,and now Huntington. You are closing this branch,now I will have to travel ten miles north or south to a Huntington Bank. At least you could keep the drive tru like First National did right next to Huntington. I do not like it and Iam thinking about changing banks for the first time in almost fourty years! With you closing this branch now First National will get some of your customers and can open back to a full service bank. They will send you a thank card for helping them. FIRST NATIONAL THANKS YOU!!!!!!!!!!!!!!!!!!!

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  23. Will never use this bank again!!!! Charging a whole years penalty to withdraw a 3 month old CD!!! That's ridiculous!!!! No other bank I know of charges that kind of penalty! Beware of getting a CD with them!!

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  24. Be aware of this bank, they do not check the background of their employees. They have one individual at their Brookville location who stuck Sears for thousands of dollars and Sears had a collection agency out after her. She now is behind on her real estate taxes and she has ripped off other individuals. They better watch their vault as she may rip them off too. I would not take a chance on this bank who does not even bother to run a credit report on the people they hire.

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  25. I agree this is the worst!!!!! bank i ever dealt with i been trying to get the bank to get my money back from a merchant from some return item that i purchase they seen like they don't understand and need to investigate i gave them proof what more they need?..... an i had another problem with Huntington they were giving the merchant extra money out of my account an wen i brought to there attention they told me after ninety days there nothing they can do...I'm looking for another bank to do business with...but they not going to get away this...

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  26. Worst bank ever is a compliment to these people! They don't even rate "worst"!!!!!

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  27. I dont understand why; they 24 hour grace when they dont give you 24hr; and then u call to ask about the account and the banker hungs up; yall have to do better this is crazy am so upset; cant wait to close my account

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  28. here is a good one lol, I have a checking account in my name and my husband is on social security but as a payee, payer account, hungtington says since it is a payee, payer account , he cannot have an online account or a debit card, they tell be quote" the social security office has issued those rules" well, I contacted the social security office and of course there isn't any such rule it is the banks rule and they still refuse to issue a card or online account and social security cannot change the status of payee/payer accounts, in otherwords I have to each month go to the bank and transfer the money into my account in order to pay bills in which is very inconvient and they keep telling me oh well so sorry but our hands are tied , bull

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  29. Just got off the phone a little bit ago to remove a late fee. Lady was very nice and the whole call took about 15 minutes.

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  30. I've been with Huntington for over 12 years, and I can tell you from experience there are people who want to do their jobs and those who just want to get paid. When you have an issue, just call back and speak to someone else, if you are in a branch ask to see another person, if that not possible then go to another branch if you have another on in your are, if not call the 800 #.In most cases, the next person will resolve your issues. Huntington needs to pay more attention to making sure their customers are provided excellent customer service every-time, in this day and age of digital technology, it only takes a few people talking on the right channels to have an effect on business. They say calls maybe be monitored, well start monitoring those calls and firing the people who don't provide excellent customer service every time.. Stop allowing managers to hire friends, and keep people because they are partying or drinking buddies, get rid of the people who don't want to do their jobs. I've been with you a long time and I've seen good people leave and be replaced by complete idiots, to the point that I've question the type of training these new people are getting? Stop skimping on training, give your people the training and skills to do the job, and pay your people well enough so that you can keep the good people. That is my suggestion to Huntington.

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  31. Huntington Bank made an error that caused my account to go negative more than $400! When I decided to fight it instead of pay it, my local branch called my elderly mother with advanced heart disease, who is NOT on my account, and conned her into going and depositing more than $400 into my account...IN ANOTHER CITY AND COUNTY! I assure you that is a FEDERAL crime and SOMEONE WILL BE HELD ACCOUNTABLE...AND PROSECUTED FOR IT! Huntington did find that THEY WERE IN ERROR, and corrected my account...then sent me a letter saying they were closing my account without explanation! ONE WHO HAS NOTHING TO HIDE DOESN'T HIDE ANYTHING!!! WHAT IS HUNTINGTON HIDING BY NOT SAYING WHY THEY ARE CLOSING MY ACCOUNT AFTER THEIR CORPORATE BULLYING ATTEMPT FAILED?! They can't hide the federal crime they committed by conning my mother into giving them more than $400 that they were not entitled to...and later proved it themselves!

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  32. Huntington Bank committed a federal crime, then had their security department close my account to cover it up!!! Huntington made an error on my account that resulted in a negative balance, including Huntington's multiple non sufficient funds fees. While these fees were in dispute, an employee from my local branch called my elderly mother with advanced heart disease, who is not listed on or in any other way connected to my account, and conned her into going into a Huntington branch in another county, with her walker and heart pump hanging off her hip, and depositing almost $500...THAT I DID NOT OWE AND WAS IN DISPUTE! Huntington corporate FIXED THEIR ERROR, and refunded all of my fees. THEN their security department issued an order to close my account...TO COVER UP THEIR FEDERAL CRIME!!! Well, closing my account after 3 years of absolutely NO OTHER ISSUES with Huntington doesn't keep you from being responsible, accountable, and PRESECUTABLE FOR YOUR FEDERAL CRIME!!!! OH... and they did this to a single parent recovering from stage 4 colon cancer, raising 2 autistic kids, the youngest of which is also a cancer survivor, with a 3rd child in college. Closing my account with the automatic debit payments I've established over the past 3 years and all the non sufficient funds fees these will incur IS GOING TO RUIN MY LIFE...LITERALLY!!! So, yes, someone will pay for Huntington's Federal crimes...besides me! Hopefully, it will be the belligerent, obnoxious, and extremely rude "Priority Response Executive" who didn't think a federal crime committed by her bank in this manner was a priority...or even an issue!!!

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    Replies
    1. I meant to name the belligerent, obnoxious, extremely rude Priority Response Officer who doesn't think her bank committing a federal crime is an issue, much less a priority is SUE ROBERTS!!! She should, first and foremost...and at the very least...be fired from her job for incompetency!!!

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  33. I went to a Huntington Bank to cash in a P.O.D after my fathers death. Not only was Dawn one of the rudest people I have spoken to (Bowling Green Ohio). I was told you can not cash in a P.O.D with out executor papers from the court. When I called the corporate office (per Debbie) yes ,this is their policy. If you are not executor of a estate you can not cash in P.O.D. accounts. When I asked where the money went if you were not executor she said it goes to the Federal Treasury. Good thing I am the executor and just waiting for my papers. I would never bank here ! This seems quit illegal and sneaky to do to a elderly person. Talk about taking advantage of someone. Terrible customer service, terrible policies. I will never bank with you.

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  34. Worse bank I have ever dealt with. Stay away. Bad service, false information, won't research to correct information. As of today I don't bank with them. Bad investment advice, rude and not caring.

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  35. I am very angry and disappointed that Huntington Bank has decided to close its Brookfield Ohio branch. I opened accounts there because it is up the street from my home. There will not even be an ATM left to use. I am sure that no one involved in this decision has ever visited the area or the branch. It would have been more prudent to close the Hermitage PA on East State Street since it is just a drive-thru or the Sharon PA branch (where you transferred my accounts) that has a parking lot difficult to get in and out of. I have spoken to many Brookfield residents who are also very unhappy that this branch is closing. I am hoping that Huntington will reconsider it's decision as this community has many elderly residents who cannot get to another branch. Also, after reading the previous comments, is seems that Huntington needs to drastically improve its customer service.

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  36. Sorry that you are closing your branch in Bear Lake, Mi. The Staff at this location are truly "people" that serve the customer. I live in Lakeland, Florida. I was there ehen you bought the People's Bank of Lakeland. I understand that business failed and Hunington closed and moved out of what what was once a great bank.

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