Haband Corporate Office Headquarters

13 comments
Haband Corporate Office Headquarters
haband.com
110 Bauer Drive,
Oakland, NJ 07436 USA
Corporate Phone Number: 1-201-651-1000
Customer Service Number: 1-800-213-1220
Order Tracking: 1-706-354-3713




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13 comments:

  1. Don't use this company!! REPEAT, do not do not. I called them about bogus charges on my mother's credit card account and received the biggest run around ever.

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  2. I called my order to you early July, order received complete on July 12,everything is fine, EXCEPT I was not given credit for the gift certicate of $60.00, the reason you do not have it in hand, was order was telephone, and I could not include it in with order, just the number, to be deductedd from order. never was done. Have no invoice to send you copy of. thank you for your prompt attention

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  3. I have placed many orders with Haband. They advertise a free gift and show you what gift you will receive. I would say out of 5 large orders a couple over $100.00, I have not received the gift that they offered. One I received a watch that was broken. Another time I was supposed to receive a handbag. They said they ran out and sent me a necklace that I didn't like. Another time they said they ran out of the gift so they sent me a cheap looking bracelet. Another order advertised a ladies pendant watch. I received my order and not the gift offered. I called and they told me they ran out. When I received an email with the pendant watch offer, I placed my order right then. Today I received my order with something that black band watch. I called and was told they ran out of them and would not be getting anymore in. I went on their website and it is still being offered. I asked the rep. why they are still offering the pendant watch when they know they are out of them. I really believe now, after all my experiences that this is just a gimmick to get you to order. Now people will go to their website and place an order thinking they will receive the pendant watch and be disappointed. That is just wrong to take advantage of people. Just plain wrong.

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  4. Sept 10, 2012 I mailed an order for sheets plus a check for $18.12. A month later I still had not received the order. After numerous emails and phone calls, I was sent a tracking number which claimed the order was delivered the first week of October. I called and told them I never received the order. I was told that I have to wait 30 days before anything can be done. After 30 days, I called them and said to just issue me a refund check. It is now Nov 7, 2012 and I still haven't received my check.

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  5. This place carries "junk". I have placed 2 orders with this company. The first order was for men's flannel lounging pants. On one pair the left pocket was sewn BACKWARDS. The second order, Dec. 2012, was for a man's vest and after checking it found a HOLE in the right pocket! Please rethink before doing business with them.

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  6. Another Rip off Foreign Product company Claiming to be in the United States. ALL calls (orders and customer Lack of service) go to the Philippines to be answered by horrible accent people and they REFUSE to give you a rep in the USA. Call the corporate number and get transferred back to the philippines or you have to guess at their directory and get a janitor that tells you to give your phone number and someone will return your call. NOT HAPPENING.
    NEVER ORDER ON THE PHONE ESPECIALLY OUTSIDE THE USA.

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  7. they have my social security all wrong so I cant even get to see a copy of what I have been charged with. They also donot give out the free gifts either. They are no good anyway my friend showed me what they give. So I wont be using ths company anymore either

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  8. This is without a doubt the worst shopping experience ever!!! They have no idea when anything will ship. I placed an order on 11/04/2014 ... today is the 11th and they still don't know when it will leave the warehouse. I will never order anything from these idiots again ... EVER! Nor will I have anything good to say about them. BTW, what the hell country are you working out of? Just curious.
    And one more thing, you might want to try hiring English speaking customer service reps. IDIOTS!!!

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  9. I have been trying to get their Corporate e-mail address as customer service is just a rote sorry message. It is almost Christmas and I still have not received my complete order which was taken from early November and many shipments with wrong colors and many other problems and still missing 2 items and they are all gifts for Christmas.
    I agree their employees neither understand English , speak it or read it.

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  10. You need to watch out for their scam.....they automatically can sign you up for what they call their VIP purchase which I still don't know what it is. First month they charge $1.99 and make sure they don't send you a statement. Then when I receive 1st statement one month later including late fee and interest charge, I call and I'm told they can remove late fee and interest charges, but the VIP which is now an additional $14.97 for the previous month and current month I need to call another place. When I do I'm told they can only remove one month, the other months I need to pay. I replied I will not pay for something I did not authorize and don't even know what it is for. So currently I've paid for my purchase, but show money due because of this program. I plan on calling the BBB and writing to their corporate office soon. But watch out for this scam!! Nasty people

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  11. I'm having the same problem as some of you. The problem lies, not with Haband per se, but with Comenity Bank, who collects for Hanband, Blair, Bealls, and others. Twice within the past couple of months I've gotten calls from Comenity reps saying that I was behind on the Blair card: after payment was made and received. The first time around they hounded for me two or three weeks until I was able to get proof from the Post Office that payment was made. I'm also getting the same run-around with Dillard's and Kohl's and it has cause me to lose out on a car loan. I have written Comenity about it but as yet have not heard from them.

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  12. I agree with most of the comments on here. No one can tell you when an order will ship but on the website it says most orders ship within 48 business hours. That's clearly a lie!! I doubt anyone's order ships within that time frame. It took 20 minutes on the phone with one rep to get a supervisor. I was told they would escalate this so that my order will ship today but I doubt it will because they told me they couldn't guarantee that. I am calling the corporate office today no thanks to the customer service department because they wouldn't give me the phone number I had to find it myself. Febe and Aileen at the customer service department are horrible and just lie with every word coming out of their mouths. I work in customer service myself and I find it unbelievable that they allow the customer service to be this lacking. I will never buy from this company again and will make sure every one I know doesn't buy from them either. Horrible!!!!!!!!!!

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  13. In January 2015 I called Haband about sheets I bought in 2010 but never used. When I tried them on my bed, they wouldn't stay on the mattress. I was assured I could return them as long as I had the original packing slip, which I did have. I made a copy for myself and sent the original in with the sheets. They were accepted at their return center on Jan 29, 2015. I've made 9 calls now and have been told every time they would check & get back to me within 72 hours. They estimated my refund should be around $50. It is now the middle of April and still no response!!! I want to know if anyone has had any success turning Haband in to the Better Business Bureau. Haband used to be a good company as far as I'm concerned. But now?????????????? They're scum!!!!!

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