Circle K Corporate Office Headquarters HQ

130 comments
Circle K Corporate Office Headquarters HQ
Official Address:
P.O. Box 52085
Phoenix, AZ 85072 USA
Corporate Phone Number: 1-602-728-8000
Fax Number: n/a
Customer Service Number: 1-877-257-3784

Circle K Japan Sunkus Co., Ltd. Head Office 
Harumi Center Bldg. 4F 2-5-24 Harumi Japan
Corporate Phone Number: 81-3-62209000
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130 comments:

  1. Don't like that you took out all the cinnamon coffee in your locations

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    1. i work atkangaroo3147 I don't know when you are suppose to take over but we need help our store is out of control and our manager is the problem associate crystal call her brother to the store to jump on a customer who had a fake id. the brother chase the customer down the street with a weapon in his vehicle with a weapon. This was covered up by the manager .of. the store the asst. manager of subway was there when this occur. Would you please send someone in to check this incident . The manager has from and alliance with her manager to the point where to where the store is being neglect because of a friendship bond between them. They think because that they are managers that they can talk to the customers any kind of way. They do the least they can in the store because they know they can gat away with it .They miss hours she lets them make them up, by taking away from other associates. The associates are being bad mouth in front of the customers. the sister-in-law working up under a manage rwho should have a criminal record check,.who is in trouble with social services fo rneglect and unclean environment and has a problem with narcotics .manger will lie to cover for them and mistreat her associates who have been there for over 10 years.Store is so out of control that is pitiful. please come and help us

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    2. You should of called the cops get a report case then corporate will look at this but if you file false report here is the link http://www.legalmatch.com/law-library/article/filing-a-false-police-report.html to find out

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  2. We've implemented cinnamon coffee. I make it as much as the hazelnut and premium blend

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  3. Disapointed you took out the bags of carmel macheato and put in the those little individual cups. No where near the same flavor. You lost a daily customer as I found another location that is further from my office. Its a shame because I could even walk over at lunch time for a second cup.

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    1. You are an asshole.

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    2. Mesa dr & broadway in mesa Az is so filthy. The drink area disgusting. I asked the worker why, were to busy. 3 times in month i was there said same thing. No effort to make change.

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  4. Tried to fill my truck up paying cas was told no unless I left cash ont hte counter-would not allow me to leave drivers liscence-went to Marathon 3 blocks away and fillied up -no problem.

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  5. I have had an arkansas id since i was 18 and have been going into circle k in louisiana since then and today when i went in to get a carton of cigs they told me corp. doesnt allow ppl with out of state id's to buy cigs or beer. thats a great way to sell merchandise. all i can say is circle k needs to realize that most of your money comes from out of state. if yall do accept out of state id's then yall need to fire "Bonnie-Circle K bossier city la,71111 4629 East Texas Street. i hope yall do your job and solve this issue.

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  6. verry disapointed that we have no circle k stores in elkhart indiana..i worked for you 2 yrs in phx az but had to move back here as my sister was not well. would love to help in any way possible to get circle k stores here in elkhart..i hate seven 11 and speedway pop as their cups are crap and customer service is the pits..i need a job and refuse to work at any stores here..this is not a joke.. my address is 2250 cassopolis st lot 88 my email is [email protected] phone is 5743332001.. can we get a store here please..
    thank you, sandra manges

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  7. Went to circle k in pinto md on 7-31 for an ice tea and apack of cupcakes, the one cashier was checking out his register, while the manager was putting the order of smokeless tobacco away,stood there for three minutes, they both seen me standing there but continue to do what they were doing instead of waiting on me. After three minutes of standing there, I put my items back and went on to the next closest convenience store. Sorry to say I will NOT be back.

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    1. I am sorry that happen to you.. That is not Circle K's Policy. Circle K's training teaches that "the customer is not a distraction"

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    2. circle k. is the worst convince store i ever worked for .. worse 2 months of my life i worked with bad managers and workers but the one in Georgetown Texas Williams drive is the worse the workers do not have any customer services exp . what so ever, the manger MARK is a pig .chews tobacco in front of customers stuff the crap in his mouth just nasty...they do not focus on customers or customer supervise . there coffee is nasty they never clean it they just continue to make the coffee a lot of there stuff is outdated sandwiches mold on the soda fountain . there focus for the customers is be rude look and act nasty don't clean anything just be rude well u know what circle K the company and the employees can go fuck yourself s .

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  8. How do I find out if you've received my application and what the status is? Thanks-

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  9. as your corporation ignores customers complaints, im not a broke homeless fool, ill go ahead and spend the 25 dollars to file a formal complain with the bbb and see if that gets you off you butt.
    as I am a consumer,and a successful business man, ive gone to one of your illustrious stores at 107th and union hills,only to get complaining staff about their jobs,customers,and no p.r. skills what so ever. im sure you don't really care about someone bitchin about the garbage service this store gives, but myself and my 3 crews of city workers will not frequent your stores anymore,as per me, the boss. that's 45 people out of my office alone, and we gas up every day,but now not at circle k.i figure that's a few thousand a week out of your pocket, because you let individuals like the manager there at the 107th and union hills location continue with their bullshit attitude towards work,and or their customers, or both at times.
    till you rectify this matter, the city of phoenix workers under my lead will NOT frequent your business again. and if this falls on false ears, I will spend my lienient time marketing the idea for fair business practices towards the customers against your business,and see if that gets you to do something about the way your company lets individuals treat our hard working americans like shit.
    please feel free to keep ignoring my efforts to help better your business, as I am educated,and in no way into the type of folks finding themselves in a position of work for your franchise, only to abuse it, complain about it,and then treat us with the utmost disrespect ive ever seen.
    as I also do volunteer work for the disabled vets of America, ill post flyers for all of what im doing, until im satisfied with the outcome of your decision.
    its your money walkin down the road, and that's the bottom line isn't it? as a vet and business owner, I thought that if it doesn't make dollars, it doesn't make sense.
    correct me if im wrong.
    acting supervisor of dot in phoenix, thanks.

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    1. As a successful business man, this would be taken more seriously if your letter contained no profanity and proper punctuation and grammar. It is very unprofessional.

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    2. Profanity only bothers if it is directed in the wrong direction. sorry Cuz it is a way of life ignore it and see what the message is. A corporation Like Circle - K hiring a lot of Zombies that have bad employee skills and are lucky to have a job.and inadvertently be nasty and Unhelpful that is a sad situation.And there corporate office ignoring complaint's such as this has made me a Vallero and Quick Mart customer I will not Pander to such a company that is deliberate in professional ignorance. and as for profanity and punctuation not everyone is a school teacher but I agree with the person who posted this and loosing money is that professional ?

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    3. IT IS TIME THAT EVERYONE PASS THE WORD...DO NOT DO BUSINESS AT CIRCLE K. IT'S EASY TO CHOOSE A GAS STATION WHEN YOU NEED GAS, BUT AS FOR CIRCLE K IT IS NOT EASY TO STAY IN BUSINESS WHEN THEY IGNORE CUSTOMER COMPLAINTS. THE FACT IS WITHOUT CUSTOMERS YOU DON'T EXIST AND JUST BUILDING A BUSINESS DOESN'T MEAN YOU WILL SUCCEED ;)

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    4. Circle k breeds these kind of employees. Just this passed thanksgiving day employees were promised time and a half but actually got paid half time, less than minimum wage, for working on a holiday. When Sandy ,the area manager for st.louis area, was told about this she said that no it was not thanksgiving day pay but rather missing hours for another day and paid half what was actually owed still shorting the overtime promised in just one case. The real problem is that the everyone who got their pay for working that day got paid less than minimum wage because they programed the payroll computer to calculate the rate of pay at point 5 (.5) instead of 1.5. Since they stopped handing out paystubs not to many people caught the error netting large sums of money for the Canadian owners. They also refuse to let employees take earned vacations saying that they are under staffed then taking your vacation hours that you earned because you did not take them. Yes you red that right. Lets just say that their accounting is not exactly up to par either but that is another issue for another crowd. It seems Circle k preys upon employees and as far as customer service they could care less otherwise they would at least not rip off their employees who then inturn could care less about their job. That's what circle k wants to keep wages low by creating a revolving door of new trainees in a attempt to save money and they will do it any other way they can get away with or so it seems.

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  10. hi my name is travis, im a circle k employee, not all the locations are as bad as u say they are, the one i work at we get people in and out of there at their convinence, any doubts visit the circle k in harrison ohio and you will not be dissapointed.

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    1. I agree. I am an assistant manager at a Circle K in Ohio and I go out of my way to make it so that every customer receives my complete undivided attention. I realize that there are employees/management out there that make us out to be a bad place but not all of us are like that. I have seen a fair amount of employees like this and it disgusts me. I am personally sorry to everyone that has had a bad experience in a Circle K and hopefully some day I can help get all of the employees that don't care out and good ones in. If you are ever in Bowling Green, Ohio come visit me. My name is Paul.

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  11. Is it possible for you to add a designated smoking area "AWAY" from the entrance of your stores? I have severe allergies and at various times, I will not enter the store because one of your employees is smoking near the front door. I understand people have the right to smoke, but I have the right to breath. All I am asking is that employees be considerate and do it away from the front door.

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    1. Just stop breathing when you walk by

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  12. I frequently go to the store on 1995 W Chandler Blvd in Chandler. The staff is pleasant and friendly, but am disturbed that the manager does drug deals out of her PT Cruiser. I believe her name Jennifer. Chandler police have been notified. I choose to do business elsewhere.

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    1. How much for an oz of skunk is it cheaper than the dispensaries

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  13. I'm having difficulty with the Job Application Process. I fiiled out an application back on 10-11-2013 however it would not let me put in for the store I was applying for. I was able to fill an appt out but it is not found in the system by the store that is hiring. And your appt system wont let me feel out another one until the 45 days is up. I just want to go in and revise my appt and send it to the correct store so as I can be considered for employment. I need and want a job and from what I understand this particular store needs and wants an employee. I need to know what I can do to get this completed efficiently.

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    1. Be careful Terri these guys are sidewinders.they accused my daughter of stealing 800 dollars tried to prosecute her fired her and later we found out the money was accounted for. I think someone till dipped and used it for drugs and paid it back before they got caught but was going to use my kid as a scape goat.BAAADDDD Circkle-K

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    2. Have Circle K headquarters noticed the high rate of turn over at Creston Ohio location? Your competitor, Stop-N-Go, The manager is an alcoholic that harasses ppl on Facebook, her Son robs the store every time he goes in there, half your inventory is probably at her house. She also can't separate her personal life from her professional title as "functioning alcoholic manager". She has lost workers that have been there for yrs. Locals got use to that as well as vendors, they like seeing the same friendly faces, ppl are migrating down the road to Stop-N-Go, nothing against them, but for 30yrs I've gone to Circle K. As of last, she banned a very honest young man bc she doesn't like the friendship between her own Son and the young man she banned for no reason at all. HER OWN SON IS THE VERY ONE ROBBING YOUR CRESTON OHIOLOCATION. THIS IS A SMALL TOWN- We like consistency. She has taken loyal, long time workers and ran them off bc her alcoholism can't dictate her attitude the next day and who is going to be on her sh** list. Penny doesn't have the management or customer service skills to keep this door running productively. it's a matter of time before all the locals head elsewhere. Has anyone ever ask the employee or past employers why there is such a huge turn over rate and why she can just ban someone just bc she doesn't" like " them?, another life long customer gone!!

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  14. Seriously Corporate Office..Can you not see all the complaints above and soon to be below me??
    Your Employees in the north east Phoenix locations are Obviously not happy and their demeanor Shows it!!
    One Person on register with a line 10 people deep while 3 other employees are outside Smoking cigarettes.
    Its sad when a customer has to go outside and ask one of them to please come in and ring people up and the overall attitude is "Whatever"!! Union hills and 32nd street is a Joke Yesterday there was nearly a throw down Between Employees to Claim unsold Breakfast sandwiches and gobble them at the cash wrap right in front of customers!! does this mean I can come in at 10:00am and claim an unsold sandwich for myself??
    AND PLEASE DEAR GOD ENFORCE A POLICY OF ABSOLUTELY NO CELL PHONES ON THE SALES FLOOR!! I CANT TELL YOU HOW MANY TIMES I HAVE TO HAVE MY SALE INTERUPTED BECAUSE THE TEENAGER BEHIND THE COUNTER HAS JUST RECIEVED A TEXT AND JUST HAS TO ANSWER IT RIGHT THAT SECOND!!!!! NOOOO!!! THEY DO NOT!!!
    Please tell me why I should continue to solicit any Circle K Store?? I thought Mcdonalds was bad but they seem down right religious compared to the travesty that supposedly passes for customer service at any north valley Store. Good luck but I will never go into one of your stores again.

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    1. Do the managers, assistant managers 'fool around' in the office on slow hours?? Also was told by a manager and an assistant manager in Eureka ,Mo. that circle k doesn't care if their employees do drugs as long as they show up. Was one employee, who became asst.manager by possibly sleeping with her boss is now training for manager and training part of the time with that same , now asst. manager. Also in the Eureka Mo. stores.Is any of this true???

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  15. I was told that I was not allowed in the circle k on 7th ave & Roosevelt by a new manager who doesn't even know who I am. I've never seen her before. You can seriously loose a lot of business giving those managers the authority to tell people that they can't come in the store and I'm an upstanding citizen.

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  16. Your company sold me Pepsi max 2 liter that was 9 MONTHS past it's sell by date! I am now sick as a dog, didn't even realize it was past due till I drank some and noticed it tasted horrible! Thank you so much for destroying my Thanksgiving!

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    1. Stop making up those stupid story you fool - Sick like a dog drinking old Pepsi - ha ha only dogs believe you.

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  17. I live in okmulgee Oklahoma, the circle k store on West fourth street is a joke, the people there are always standing around talking instead of waiting on the customers, they will turn around and see you and just keep on talking, the managers is always out outside smoking, two workers were caught outside buying prescription medication, i could go on and on, i live near the store I see what goes on and you want to make more business and money then get all new day people over there who cares about the customers and the store.

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    1. Try waiting 17th person in line at 8th and Wood Drive while one employee smokes outside and another wanders around shuffling paperwork behind the counter with one lonely employee operating a cash register......wouldn't you think getting the customer's money in the til would be a priority?.......LOL......

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  18. Stacey in coshocton, OhioMarch 22, 2014 at 1:30 PM

    You have a employee in your circle k store in coshocton,Ohio that is very rude.Everytime I go up to the counter to pay for gas,food etc.she sneezes and turns the fan on behind her register and then coughs and acts like she is going to puke and gags.I have had enough of it.I don't know if I am the only one she does it too but I find it very offensive.There is other ways to deal with a customer that may have too strong of perfume etc.and that is not the way.I am finding that I am tired of going in there when she is working or going in there at all.Your store is also in a very bad neighborhood so it scares me to go in there at night and that also is when she working.I have even heard her tell the manager to wait on me as a customer cause of her puking and gagging.I have worked retail alot in my time and that is not the way to handle customers that are frequenting your store.I am totally upset and find her behavior to be un called for.Its very offensive to me.You need to do something and now or i will SUE.

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    1. Take a look at yourself or maybe, smell yourself before making those complaints. There must be a reason for people react differently to different people. Trust me

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    2. Actually, if she has breathing problems or certain types of allergies, and you wear strong colognes or perfumes that set off her medical condition, then she can't help her response. You really could be literally making her sick.

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  19. People go to QT because the quality of people who work at QT so far surpasses the quality of people who work at Circle K that they can't even be compared. At QT the clerks work 2 or 3 registers at once, they put the change back in your hand and not on top of the bills, they have common sense and the list goes on . . . all qualities none of which are apparent with the majority of employees you will find at the Circle K!!

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  20. It would really help if those writing comments would learn to capitalize and
    use punctuation. I'm sorry, it is "you" not "u", and "are" not R, and it is "I" not "i". This is not a kindergarten class, although it is hard to tell by reading your messages. Holy crap, anyone from another country reading this stuff must
    think we are all as dumb as a stump. Have some respect, and if you are going to send a message, make it something that someone can read.

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    1. OMG, I am so with you! These people are educated by "Texting 101." And what kind of employment do you think they have? Assuming they have employment?

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    2. Well Mr.Helper glad you are here to educate us r u a Teacher?reminds me of a Teacher I wrote a love letter to she corrected it. when you make love do you give directions.Judge not let ye be judged your self the Bible

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    3. when i'm pissed i don't care about punctuation, i want to get what I have to say out and move on. PS this isn't a graded essay for college. Have some respect??????? Who are you kidding you uppity pos.

      you can definitely read what the comments say, and your's says "I'm a douche".

      Good day

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  21. How about taking another $100.00 out of our Debit accout to pay for a $20.00 gas pay at the pump ? So my wife had to pay $120.00 for $20.00 worth of gas!!!! No signs of any kind in site saying that they do this !!!!
    My wife her daughter and Her child were heading to a wedding 2 Hours away from our home. They went into a Motel to check in and she found out that she only had $5.00 left in her account so no room for her and she and mygrandaughter has to sleep in a room with her daughter and her baby and her boyfriend. This totally ruined her week end !!!!

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    1. Ya they did that same carp to me

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  22. I would like to know if you guys there at the corporate offices are allowing your employees to carry firearms while at work.? If not that seems to be the case here in Alb.NM. The employees are rude and are always complaining about the next person coming thru the doors as a potential shoplifter. Instead of waiting on the people thats at the counter they are too busy following people around in the isles.Then they have the nerve to refuse service to anyone they choose.They tried doing that to me by telling me they had me on camera and a photo of me.The kicker to this is that I had never been to that store before and I was shocked.Iasked for more info.as to "why" but no answer. Then I asked for the general managers phone number and the employees just laughed and walked away.I asked for the store manager all this person said was youre looking at him. I told him quit playing or im gonna contact the main office and this person just laughed again and told me good luck. I was so furious when I left. I found out that its actually illegal for them to be doing that. Keeping photos and info.of people without the persons consent.I am no longer a regular cutomer at any of your establishments .I get better service and respect at your competitors stores where the people are friendlier and the employees know how to greet you and know the value of your business. Bottom line they " Appreciate " you as a valued customer .I just hope you look into this matter here in Albuquerque NM.

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  23. I would like to know if you guys there at the corporate offices are allowing your employees to carry firearms while at work.? If not that seems to be the case here in Alb.NM. The employees are rude and are always complaining about the next person coming thru the doors as a potential shoplifter. Instead of waiting on the people thats at the counter they are too busy following people around in the isles.Then they have the nerve to refuse service to anyone they choose.They tried doing that to me by telling me they had me on camera and a photo of me.The kicker to this is that I had never been to that store before and I was shocked.Iasked for more info.as to "why" but no answer. Then I asked for the general managers phone number and the employees just laughed and walked away.I asked for the store manager all this person said was youre looking at him. I told him quit playing or im gonna contact the main office and this person just laughed again and told me good luck. I was so furious when I left. I found out that its actually illegal for them to be doing that. Keeping photos and info.of people without the persons consent.I am no longer a regular cutomer at any of your establishments .I get better service and respect at your competitors stores where the people are friendlier and the employees know how to greet you and know the value of your business. Bottom line they " Appreciate " you as a valued customer .I just hope you look into this matter here in Albuquerque NM.

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