Chevrolet Corporate Office Headquarters

134 comments
Chevrolet Corporate Office Headquarters HQ
 300 Renaissance Center
Detroit, MI 48265-3000 USA
Corporate Phone Number: 1-313-556-5000
Fax: n/a
Customer Service Number: 1-800-222-1020
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134 comments:

  1. sir , i have recived a message that i won 700000 .rs , and a chevrolet car . Is that true , clear my doubt

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    1. Yes, Wakeup, wash your face, say hello to mammy and go to work. You will find your dream be true one day! who knows when and where, maybe after you die.

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    2. This will cheer you up. All you Chevy fans.
      https://www.youtube.com/watch?v=zPbwFxsQAs0

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    3. Jackeline BagliettoOctober 4, 2016 at 5:58 AM

      Hello and good morning to all! I have a Chevy Cruze 2011, bought it brand new from the window at dealership Chevy in Delray Beach, FL at Linton Blvd! My car have transmission problems now. It's only a 5 year old car, it has been running awful, and I told the same like you guys about this is how chevy drives. Took it to different places for a check up. They all said these cars CHEVY CRUZE have mayor problems with transmissions and it's a mayor recall going on for 2011, 2013, 2014, 2015 & 2016!! These cars are garbage. We need to contact attys and file a complaint and Sue them big time. I have no car now to go to work. My chevy only 5 years old and making payments on it it's shut down and not working! Not paying for transmission on a car that is practically new!! Calling CHEVY in Delray Beach by Linton Blvd to talk to manager today. I work in the legal field, we must take action here!

      Jackie Bag

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  2. I just want to send a thank you about your Wilkes-Barre service department ( the contact information is below). To my dismay I arrived at the service center a few minutes after they closed. I grabbed someone that was coming out the door and asked if they could help me with what I needed. It was simply a nut to hold my battery cable on my 2010 Silverado but they took the time to go back in and look for the part. After coming back out he explained that if I still needed to order the complete piece I could call tomorrow and he would order it. I wish I had the gentleman's name because he should be praised for his customer service. I completely expected to be blown off, told that's not my job, or at least told to come back tomorrow. He saved me a big hassle all by taking two extra minutes. I wish more people in today's world were like him. I hope that this simple email for this simple act finds its way back to him or his manager. I am glad I own a Chevy today....Thank you!

    Parts & Service
    221 Conyngham Ave
    Wilkes Barre, PA 18702
    Toll Free: (877) 207-9214
    Service: (877) 860-6954
    Parts: (570) 821-2781

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    1. I was ripped off by Volunteer Chevrolet in Sevierville. They attempted to over charge me & still did not fix the problem.

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    2. I tell u wat ... Chevy is the worst vehicle makers ever. I bought a 2015 not even a month ago. Been in the shop for the past 2 weeks. Know they are saying they have no clue wats wrong with it and don't want to order the part cause they may loose money!!!! LOOSE MONEY hmmmm I'm out as of now 300 for the rental car insurance and have to have a truck for my weekend job so loosing about 2000 a weekend.. so know im out 4000 plus insurance and u don't want to waste ur money????? smh I will never never ever buy a chevy again, I will be getting a ford again. And to add on top of that we got 2 vehicles at the same time

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    3. so you think that ford (found on road dead) is better, you think they don’t have issues too.. out of the three American made cars - Chevy, ford and dodge - Chevy is hands down the best.. I get you are having a bad experience - buy a ford find out how bad it can really get.. to be honest you can get a bad car from any dealer, but every ford I have ever owned I have pushed.. every Chevy I have ever owned I have NEVER had to push. on your 2015 - you ever heard of lemon law? maybe that is a candidate for that?

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    4. Pissed off in VegasJuly 13, 2016 at 10:28 AM

      I have always been a Ford owner. This is my first and last Chevy. I never had issues with any Ford I've owned, and the only reason I went with Chevy was because they offered a better deal this time. I don't give two rats asses about the make of a car, but when I'm paying thousands for a brand new vehicle, it better damn well work properly.

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  3. Having problems with my 2011 chevy cruze. Which we just bought last month. The transmission seems to be slipping and i took it in to Raymond chevrolet in Antioch il and they had said they fixed it. Still not working right so we brought it in again. They are now saying that it is how all 2011 Chevy cruze run. I am so disappointed considering this was my first american made car purchase. What recourse is there if any?

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    1. Lanetta WarrenJune 21, 2012 at 1:56 PM

      i understand exactly what your saying i just brought a 2012 chevy cruz and im having the same prob and the guy told me that i will get used to it thats not how a new car should run and its making me VERY VERY unhappy with them i kno how you feel

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    2. i have same problem 2011 chevy cruz trans still dont seem right,took back to dealer cant find anything else wrong .we need answer from corporate headquarters

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    3. I have purchased my 2011 chevy cruz and I too have transmission problems. I purchased the car on 3/23/13 and wanted to give it back on 3/25/13 since 3/24/13 was on a sunday and I was told to bring in more money by Randy Mcleod. what if I was buying a 09, 08, 07 on down, why should I have to bring in more money? I already put down 2900.00??? this is Multi Chevrolet in Union. my car is doing the same thing all of your cars is doing and yet, no one wants to take the car back. I was literally jilted by Multi Chevrolet and I am a two time customer. I will not reccommend Multi Chevrolet in Union to any of my friends, family members or enemies. I think there should be a recall or an offer to pick out something different.

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    4. Easy way to get them to fix it. Put a big sign on it saying this lemon bought here Get balloons and attach them to car. If your not on there property they cant do a thing to you. Also get local news media involved.

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    5. This will cheer you up. All you Chevy fans.
      https://www.youtube.com/watch?v=zPbwFxsQAs0

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  4. Just bought a Chevy Sonic at Nunnley Chevy dealership. We went and they didn't have the color we wanted so we asked if they could locate what we was wanting. Long story short they had one on the lot that was not the color we really liked nor the interior the type we wanted. It was the last day of the month and they wanted our sale so they kept offering deal after deal util we decided OK but before we signed papers we looked one last time at the car and realized it didn't have a CD player. We called the deal off and was walking out the door when they stopped us and said we can get a cd on order over night and put it in for you this week. We signed papers we took the car in two days later and they said the "depo" sent the wrong CD player and they had to place another order. It has been over 2 months and still no cd player and come to find out the service dept head said they tried to install a cd player from a "used" sonic that was on there lot, There was never one that was ordered and they are saying they don't know when they can get one because the sonic is in high demand and it is on back order. ------I bought a brand new car & the dealership admits to attempting to put a "used" cd player in and had no intentions of telling us. We are extremely upset and feel like we are being pushed to the side because they already go a sale off us. I want something done about this. I want headquarters to contact me. [email protected]

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    1. I have say that what you went through sounds like it sucked, but maybe next time you put a complaint on this site check your grammar and try not to type how you talk. I truly do not mean any disrespect by saying this, but if you want people, like those of the Chevy corporate world, to take you serious then think before you type. Prime example is when you said so we asked if they could locate what we was wanting. Then you ended your comment with saying " we are being pushed to the side because they already go a sale off us." I've dealt with fat cats like this before and when they read comments like the one you put up here they tend not to take you serious and end up stereotyping people like us as dumb redneck hillbillies. In closing, keep up sending comments until they fix what they promised to do for you and good luck.

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    2. Judy Wilson DodgeMay 1, 2015 at 7:12 PM

      I live 240 miles from Reno. I took my 2006 Suburban with 101,000 miles on it for the repair of the front heater motor (worked intermittently), The service tire monitor light was staying on, and the hatchback wouldn't open. After paying $1439 plus cab fare from the mall where their courtesy van dropped me off but would pick me up I left. The trip involves two nights in a motel. The morning I was going home the tire monitor light came on approx 1/2 mile from the hotel. Once home, about two days later the heater quit working. When my granddaughter got in the car she asked what was laying on the floor - it was the bottom part of my dash! I called and made another appt. - 240 miles, two nights in a hotel, cab fare. When they called me to tell me the problem I was told it was $375 plus $125 for the tire monitor. I told them they weren't getting anymore money from me I had already paid for the repair. They did not recognize that!!!!!!!!!!!! I told them to put the car back together I was leaving. After approx half an hour asked where the car was (I had already been told it was ready). He then came back and told me the starter was going out. (The first time I was there he told me the battery was going out.) I have not had any problem with either before or after my visits. The moral of the story is - DON'T BUY A CAR FROM THEM AND FOR SURE DON'T TAKE ONE IN FOR REPAIR! I am a 65 year old woman who went in there alone and they thought they had a "live one".

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  5. I HAVE A ? WHEN WILL THE EL CAMINO COME BACK IT WOULD BE I KNOW IT WAS A MALIBU FRONT BUT Y NOT US THE SS MONTE CARLO FRONT TO MAKE THE NEW EL CAMINO BUT MAKE IT REAR WHEEL DRIVE

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  6. just want you to know that i have a good ole truck that is a 1992 not in the cleanest condition but as far as it runnin good i could not be happier its got the 305 tbi and i pull 15 foot trailer loaded with 2 4wheelers and 2 dirtbikes and all my campin gear in the bed up and down hills with no problem it is only two wheel drive and i have never been stuck in it and i have had it in some pretty extreme places that 4x4 trucks were stuck on the side of the road and i passed them very happy with my truck that chevy has dressed up with a bow tie.

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  7. I BOUGHT A 2010 CHEVY MALIBU . EVERYTIME I GET READY TO GO ON VACATION, SOMETHING BREAKS ON IT. THE FIRST YEAR IT HAD BARELY TURNED A YEAR OLD, THE GEAR SHIFT WENT OUT WHILE PARKING IT IN THE GARAGE! THIS YEAR, THE ENGINE LIGHT CAME ON AND THEY HOOKED IT UP TO DIAGNOSTICS AND I'M TOLD THERE IS A SENSOR OUT ON THE ENGINE . NEEDLESS TO SAY,I AM ONCE AGAIN WAITING AND THEY ARE TAKING THERE TIME FIXING IT.

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    1. Put a sign on it. This lemon bought here. Put some balloons on it and park in front of dealer. As long as you are not on there property they cant do a thing about it.

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    2. I think i Will try the Lemon Sign thing because they could care less and my car had an ac compresor go out at 40,000 miles.. and my tranny went out at 47,000 and just 3 months past the 5 year mark... so they did not honor my 100,000 mi.warranty.which is why i bought the damn thing and I have put 2 used transmissions in it in 6 months..and they both went out... new sensors on the tranny (oh BTW YOU CAN ORDER YOUR OWN SENSORS AND HAVE ANY MECHANIC PUT THEM ON..Chevy will charge you 69 dollars an hour for it to wait on them to get the sensors. at any rate my parents always drove GM and alot of Chevys..but I will not buy another one..LEMON PARTS..

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    3. I think i Will try the Lemon Sign thing because they could care less and my car had an ac compresor go out at 40,000 miles.. and my tranny went out at 47,000 and just 3 months past the 5 year mark... so they did not honor my 100,000 mi.warranty.which is why i bought the damn thing and I have put 2 used transmissions in it in 6 months..and they both went out... new sensors on the tranny (oh BTW YOU CAN ORDER YOUR OWN SENSORS AND HAVE ANY MECHANIC PUT THEM ON..Chevy will charge you 69 dollars an hour for it to wait on them to get the sensors. at any rate my parents always drove GM and alot of Chevys..but I will not buy another one..LEMON PARTS..

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  8. GM has bad customer service they recalled a part on my car then u tell me u can't fix it so when me n my child die n ur vehicle then what r u goin to do!

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  9. I was considering purchasing a chevy pickup truck but I couldn't decide between all your competitors and then I seen an add your organization produced supporting gay pride in Detroit. Thanks to the add and your support of an unnatural act forbidden by God and nature. I will now buy my pickup from another car maker. Thanks I will share this add with all my God respecting friends. from a retired military Tsgt who still cares about the USA.

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    1. Don't buy it then you old ignorant fart.

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  10. I just saw a commercial where you said "we just finished our best year ever and I found that statement beyond belief unless it's more ignorance coming out of the white house OR EVER
    Means "Post Bailout" and GM's history was wiped out as well.
    Yes I'm not happy but still own 4 Chevy's just tired of lies, deception and campaign ignorance stepping into every facet of life and GM's new place at the top of the Obama campaign BS Mill.

    Does "Best year Ever" mean what it sounds like
    that' GM just finished its Best Year in its history (ever) or does it mean
    GM's history was wiped out & best year ever is simply "Post Obama"
    Or "Post Taxpayer funded Bailout" ?

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  11. hi sir recently I have received a message on my mobile that i have won 700,000 pounds and a chevrolet car which was been send from uk worldwide cherovelet company.I would like to know if this is fake or real and this is my number please call me.

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  12. I recently purchased a Chevy Equinox, however i am very dissatified with your customer service. I traded in a 2008 Chevy Cobalt. After the trade in I received a letter stating the ignition cylinder was bad and that if I had fixed it I would be reimbursed for the expenses. I did not fix it but in the trade in the delearship reduced our trade in by 250.00 dollars. I informed them about the letter and called them. That was two weeks ago and have not heard from them since. This purchase was made at Champion Chevrolet in Corpus Christi, Texas. I called the customer service number on my letter and spoke to Melissa, who put me on hold for 15 minutes and was informed that reimbursement was not an option. I now have a 2007 Chevy Cobalt (with the same problem, but does not qualify either)and a 2008 Chevy Silverado which I was going to replace with a new one. Key word being WAS!!!! Unless your corporate customer service resolves this for me I will never purchase a Chevrolet or GMC vehicle again. I know one person will not make a difference to you but I will also make sure nobody in my family or friends consider doing business with you again. I am very dissapointed.

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  13. i would like to know how many times a a 2012 2500 silverado Texas edition with less than 12,000 miles has to be put in the shop to fix the same problem. i am the only one in my company who requested a cheverolet, all others drive fords, and yet i cannot keep mine running longer than 72 hrs at as time. it is back aqt the dealership yet again Champion Chevrolet in Corpus Christi TX. iam affraid if this keeps up they will force me to drive a ford. and my wifes existing caddy will have to be replaced with God forbid a Forgin Job. Please GM get your Head out of your A%#$@, and make it right.

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  14. I have filed a compliant with Chevy, because my Chevy cobolt with 21,000 miles has had to have the clutch replaced already. There is no reason for this unless I have found out that the flywheel used is very thin and the problem is always placed on the owner. I have been driving manual cars for 30 years and have never had to replace a clutch until I purchased a chevy.
    Any one with this problem contact corporate customer service and get a case number, because I am very dissatisfied with this problem on the car and will never purchase a Chevy again
    Pat Sheridan
    Pennsylvania

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  15. Live in Colombia S.A. in Pasto Nariño and i've been waiting for the dealership here to give me my car for over two months....GM is there anything you can do.They keep beating about the bush and saying different days, call tomorrow, call in a week...The car is at the dealership but they say paperwork is taking time but I already have the loan and have been approved by my bank I have paid a down payment, I just think two months is a long time to wait to drive my car...

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  16. I have a 2009 Chevrolet Silverado. I have taken the truck to get the brakes fixed twice. First I took the truck to precision tune. Next I took the truck to mieneki. I am sure I spelled that wrong. Bottom line no one can seem to stop my brakes from making noise. It did not make this noise when I bought the truck. I am about ready to trade it in on a Ford. Maybe they can make a truck whose brakes work correctly.

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  17. I purchased my chevrolet hhr 2010 back on december of 2011 i've only had two oil changes I now have 38000 miles on it when I purchased this vehicle it had 19000 miles on it and recently I have been experiencing problems the key keeps getting stuck in ignition now the windows make a sound when u try to let them down but they won't go down now i'm out of warranty but don't know what to do or why this is happening. Please help

    [email protected]

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  18. Having issues with my chevrolet hut 2010 key gets stuck in ignition and recently the windows won't go down i'm frustrated made purchase back in december and it only has 38000 miles on it

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  19. My mom took my Saturn to Webb Chevrolet for brake work and now theres a rumbling sound. When she took it back, they charged her $125.00 and did ABSOULTELY NOTHING!!! I called Webb for a copy of the work order and he says I'll have to come in for it. Why he couldnt fax it is unbeknownst to me. So I call the Corporate offices and 39 minutes later, I'm still on hold. GEESH!!

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  20. purchased 2011 chevy cruze last year,transmission went out had fixed by dealer .but car still dosent run wright still have same problem trans feels like its going again brought car back to dealer cant find anything wrong. how do i get this problem fixed ? dont want to drive car anymore it may break down to far to get back to dealer if trans breaks again. concerned chevy driver what to do?
    josh

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  21. I HAVE A 2006 CHEVY 2500 DURAMAX THE PAINT IS COMING OFF THE ROOF CHEVY SAYS OUT OF WARRANTY SAME PAINT BS AS THE 90S STEP UP AND FIX THE PROBLEM CHEVY

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  22. Hello. I am hoping to find someone willing to help us in our financial hardship. We have a 2007 Tahoe that has been very well taken care of. We never have pulled anything with it, or done more than our low commuting to work and school functions. The vehicle is driven a total of a 10 mile commute on the week days. We purchased the vehicle used in December of 2010 for $26,840.95. At that time, I belive it had a little over 50,000 miles on the odometer. Currently, the milage is still only 71,149. Through research I've been told that our 5 year/100k powertrain warranty expired in March of 2012. Two days ago we learned from a mechanic that the rear end is going out and will need immediate rebuild or replacing. My question is can Chevrolet please help us somehow with the costs should we repair the vehicle at an autorized Chevrolet dealer? Being that the vehicle has been very well maintained and used sparingly, along with the fact that we are just outside the powertrain warranty timeline, I would hope you could help us. I will also add that I am 44 years old. My wife is 40. Neither of us have ever owned anything other than a GM vehicle. Her father retired from GM. We were born and raised in Detroit and will die promoting American made vehicles! I hope someone is willing to help us. Thank you. Sincerely, Mr. Al Clendennin
    :This was sent to the Chevy customer service website. They responded and said there is a good chance they could possibly help us, but the vehicle would first need to be properly diagnosed by a local Chevy dealer. The next day I took the 2007 Tahoe in to my local Award Chevrolet dealer in Crestview, Florida. This was Saturday, December 8th. 2012. I was told the technicians would have a quote for me on Monday, December 10th., and that the repair would take no more than one day to complete. On Monday just as promised I got the phone call telling me the repair totaled just under $1400.00. The costs were to include fixxing the rear end, and new rear brake pads and rotors that were also found to be needed. I said o.k. to the costs and that I needed to inform Chevy that there was diagnostics completed in my attempt to get some warranty coverage. I then contacted the agent assisting me with the possible warranty coverage, and explained what I had been told from my dealer. She said she would have to contact them to verify the information. That was done and the quote for just under $1400.00 was verified, along with the dealer also telling her the work would now take 2 days to complete. The Chevrolet agent informed me that the process would now need to be forwarded to a manager and that I should receive a phone call within the next one to two business days. Today is Wednesday, December 12th.. The new agent, a manager from Chevrolet customer assistance, called this afternoon.

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  23. Clendennin continued: The gentleman explained to me that through his discussion with my local dealer he was told there would need to be further inspections of the vehicle to provide a more accurate quote for the repairs required. In all my life I have never heard or experienced anyone receiving a quote for work to be performed, and then retracting after the customer agreed! I explained this to the Chevrolet customer service manager. He repeated that this is what he had been told today by the Award Chevrolet service manager and that the repairs could actually be less than initially quoted. Then he stated the only thing that Chevrolet corporate is willing to do at this time is offer me $1500.00 off the purchase of a new vehicle and they would be unable to help with any powertrain warranty coverage for my required repairs. At that point I wished the man a Merry Christmas and drove back up to my local dealer. The service manager at Award Chevrolet told me that my vehicle in fact was going to be diagnosed further, and there was the chance that the repair costs would be lowered. I told the manager that I was really excited to hear that the costs are coming down, and anxious to get my vehicle back asap. He stated they would begin work tonight, and I should be able to pick my Tahoe up on Friday. Well a few hours later he called and said that they have opened the rear end up and determined the costs to be substantially more than previously quoted by his employees, but he was still unable to give me an actual dollar amount for the repairs! PLEASE SOMEONE HELP ME!!!!!
    This is the file number I have with Chevrolet regarding all I have explained. #71-113-402-9415 This is the phone number to the agent who was initially helping me 1-866-790-5600 ext.#32855 and this was the manager at Chevrolet corporate she refered my case to. (Rod) 866-790-5600 ext.#32331 This is the phone number to Award Chevrolet here in Crestview, Florida 850-398-4718 The service manager is Roy Graves. My phone number is 850-499-9456. We are so dissapointed in this whole experience

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  24. I have a 2006 chevy equinox 87,000 miles had one month heater quit. Blows cold
    Air. Reviews I read.sayd something about a accutor door stuck on cold
    Is it a recall on that.

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  25. This is my horrible experience with Rountree Moore Chevrolet in Lake City, Florida which is owned by Grady Moore. Please someone help me get resolution!

    http://www.facebook.com/leifhunt/posts/10200344345748542?notif_t=like

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  26. Yes I waited most of my life to get my own Chevy so I bought a new 2000 Chevy Tahoe with z71 pkg. very very nice. I was very disappointed when I had to have the air condiioner and water pump replaced in it at only 46000 miles but I wrote it off as a Monday or Friday job since I had warranty to cover it. So I went with my daughter and she bought herself a brand new 2006 Chevy Cobalt oh so proud of it and now with only 62000 miles on it they are having troubles with the transmission in it and have been told that this mite cost them 1500.00 dollars to fix. I'm very disappointed with the Chevy corporation and you probly have lost some Chevy loyalties over this which is to bad because as you know word of mouth can run very fast. I would like some kind of reply on this please at [email protected]

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  27. I bought a 2012 Malibu and the first six month they replaced the battery and the front brake pads now after the first oil change and tire rotation I had a wobbling in the front tire
    then took it back in 4 times before they would get me a new tire and they still claim there was nothing wrong and that they hope I NEVER COME BACK FOR THIS PROBLEM. I WILL NEVER PURCHASE A CHEVORLET PRODUCT AGAIN!!!!!!

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  28. after 1 year of ownership I've had a new 1 battery and 4 brake pads and 1 new tire so 6 times I had to go back to the dealer in less then a year and they still claim there's nothing wrong with the tire and they said hope you never come back for anymore problems don't worry I WON'T BUY ANYMORE CHEVORLET PRODUCTS AGAIN!!!!!!! THERE'S NOTHING AMERICAN MADE ABOUT THEM.

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  29. Hello , I purchased a 2000 Chevy in 2012 from your dealership on S W 74 Th and walker , Oklahoma City , Oklahoma . I had to replace my batteries for the third time and my radio need the code reset. You have a lady in maintenance named KIM who is very rude . I am supposed to have my code . But she charged me 55.00 dollars for reset . She said I could not have it because it was in the contract ? I didn't sign no contract for that . I am a Disabled Veteran and have had a Chevy most of my life . I am going to FORD next time to buy a new truck . You and your people are rude and your trucks are bull . My family all have Chevy's and they are trading in for FORDS.

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    1. That's a dealer issue. You should of asked to speak to a manager. I'm sure if you contact them they will refund you or do something to fix the problem. Chances are they don't even know. Give them another chance. You'll be sorry if you buy a Ford.
      Karma Baby

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  30. I want to tell you a story......
    How my 2011 Chevy Silverado saved my life
    One morning on my way to work, I had a horrible accident. I was going thru an intersection when all the sudden a truck was taking a left turn. I hit him at 55 mph. All my air bags went off and I was pushed into 2 traffic lights. I was wrapped around both poles. When the paramedics and fire fighters showed up they thought I was either dead or need to call flight for life by the looks of my truck. The truck was totalled. I walked away from the accident with only brusies. The paramedics told me that big truck saved your life and did everything it was suppose to due. I went out a week later and bought another chevy truck a 2013 Avalanche. I will only buy chevy now. Plus both trucks I got awesome deals.
    Thank you
    Lucky Lady in ARIZONA

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  31. Chevrolet of Montebello's President Christian Teague is utilizing Chevrolet Vehicles to follow and spy on Jose Gomez because he's or had a sexual encounter with Jose's ex wife. Christian knows Montebello City Councilman Jack Hadjinian and they are very close. In fact, Christian asked Jack for a personal favor to smear Jose in everyway possible. The Montebello Police Department contacted the East Los Angeles and Commerce Sheriff's deparment of Los Angeles County to sabotage Jose's livelyhood. They contacted Jose's employer and accused him of numerous false allegations. Jose contacted Chevrolet head quarters to address the issue of what the President of Chevrolet of Montebello started and they DID NOT care to do anything about it. As of today, Jose is followed by Christian's employess driving Chevrolet vehicles!

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  32. never go to kingdom chevy in Chicago 6601 S western their customer service in the service department is terrible. they treat you no respect.

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