Carls Jr Corporate Office Headquarters

Carls Jr Corporate Office Headquarters
CKE Restaurants, Inc.
6307 Carpinteria Ave., Ste. A
Carpinteria, CA 93013 USA
Corporate Phone Number: 1-805-745-7500
Fax Number: 1-714-490-3630
Customer Service Number: 1-877-799-7827




85 comments:

  1. Carl's Jr. your add showing in spokane Wa is totally discusting and out of control. Not only is it disrespectful to women, you couldnt tell if the model was advertizing your hamburger or having sex withit.Not to mention it was early evening with children watching. Shame on you. Grow up. I will never eat at any of your restraunts in the future.

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    1. thank you for speaking out

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    2. I agree. It was b.s! Grow the h*ll up Carls Jr, you're a fast food place not a porn shop. Never going there again!

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    3. I AGREE WITH YOU I even seen it in the daytime with my little preschooler home. I don`t understand why they can`t have clean commercials like other companies do. I mean what do they think sex sells food.

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    4. I was at the Marysvile WA Carl's jr. Not only was the place a filthy mess...but the 12 year old girl who took my order couldn't get it straight. I finally thought she got it right, to find (when I got all the way home)chicken, not 2 bacon cheese burgers. So, I called to talk to the manager (whom I couldn't understand)I assume english is his second language....I'm not prejudice in the least bit, but expect to get a manager who can speak to customers. He was rude and tole me he had to many customers there to deal with.......with the way that plasse is run, you won't have them for long......

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    5. The Marysville WA store is not only a filthy mess, but they can't get orders straight. I got all the way home to find chicken when I ordered 2 bacon cheese burgers. Called to talk to the manager, who was not only rude, but could barely understand. Basicly told me to bad, he had to many customers there to deal with. At the rate you are going, NOT FOR LONG!

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    6. I Can sure bet that everyone of you that responded negatively to the sexual commercial is most likely a 350lb woman accompanied with buckets of insecurities. my son, has seen all of Carl's jr. commercials and its nothing worse than what he will learn in school or by his friends. YOU should grow up and pull ur head out of your a** and look at the world were in. If you plan to shelter ur kid all its life than so be it. I suggest that you dig a hole and stick ur whole family in it so that we don't have to deal with ignorant people like u.

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    7. Get over it people. No guy is complaining and that's who they're targeting. I'm down for some hot chick showing some skin. So take your high moral ground and fish touting symbols and stick it up your wahoo.

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    8. The above postings probably come from these fat, ugly chicks that if they're lucky enough to be married, dress in the closet when they're husbands are in the room.

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    9. I and my family stopped eating at Carls Jr years ago when they showed theirfirst low brow, soft porn commercial. I am a beautiful, mature, woman tired of commericals exploiting women. Get over the jr high attitude Carls Jr.

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    10. I and my family stopped eating at Carls Jr years ago when they showed theirfirst low brow, soft porn commercial. I am a beautiful, mature, woman tired of commericals exploiting women. Get over the jr high attitude Carls Jr.

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    11. The 350lb woman comment on who doesn't agree what is being put on tv for trying to sell hamburgers-your couldn't be more wrong. And even if it was-so WHAT....We are living in a very exploited world and hopefully will stop soon.

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    12. And the men who are making these rude comments about women are probably women-hating porn-addicted pedophiles that have problems with their masculinity...or lack thereof.

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    13. I would go to carl's for breakfast and have the smoked sausage combo's every day. then they stop'ed having them and replaced them with the maple sausage ones. the maple sausage fall out of the biscut and don't taste as good. I now go to mc donalds as before. would go back to carl's if the smoked one came back but until then mc donalds it is.




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  2. I agree 100%. I shouldn't have to cover my little boys eyes when a Carl's junior commercial comes in TV. I was shocked! You are a family restaurant and your portraying your restaurant like its a night club. You're attracting perverts and sex attics. Is that your goal? If so, lose the play place, dim the lights, and add a bar. It's wrong in so many ways. You're Trying to get business by using sex. That seems way desperate. I will be taking my business else where.

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    1. i toattly agree and if you have to sell a hamburger or any food with sex its not worth buying into and it probably taste like garbage it disgust me as well and carl kartcher would probably roll over in his grave if had seen what they have done and he would never allow it its a dam shame back at from kali

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    2. I couldn't of said ight better than these folks who are ddisgusted by useing your sex perverted marketing to sell your hamburgers. I use to save your coupons for my college students. Now I Tare them up. I refuse to support your peverted company. We eat anywhere else. I even change the show if your commercial comes on. Maybe if enough people do that and the ratings drop on the shows they up their morals in choosing sponsers with good taste.

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    3. The store at Midway & Trinity Mills near Carrollton is unkempt, staff are rude, and they close 2 hours early. The store looks vacated. It appears the Franchise owners can do whatever they want and serve or not serve whatever they want. The store in Richardson, TX is immaculate and professional as well as the one in Mesquite/Garland, Texas. Staff are unappreciated in both stores tho. They are not considered for management after a long faithful period of time. Sure hope this company does not go on Undercover Boss. I agree the ads are racy and tacky on TV. I called corporate headquarters to see how they really feel...didn't get to talk to anyone, but the receptionist answering the phone did not know what "May I speak to someone in management?" means. She put me on hold to find out. I did leave voice mail...we will see.

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    4. I on not sure why this fast food place insists on putting on the type of commercials they have been putting on t.v. Now the buns one. And to point out why just women' s buns are being shown like that. No men. Gads. Men and women both go out to fast food places to eat-not eating there. Its degrading and disgusting what they are doing. Plus children are seeing this and hopefully being told not okay to be doing this

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    5. I agree. Their pornographic commercials have repulsed me, my family, and many of my friends to the point we are refusing to give another penny to them. My niece has always said, "Your dollar is your vote." She is right. We are "voting" against Carl's Jr. by taking our dollars someplace else.

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    6. I agree. Their pornographic commercials have repulsed me, my family, and many of my friends to the point we are refusing to give another penny to them. My niece has always said, "Your dollar is your vote." She is right. We are "voting" against Carl's Jr. by taking our dollars someplace else.

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    7. I am sorry and agree with all. I am sad to say that I regrettably work there on third and have had nothing but troubles since starting. 1 break in a 7 hour break. The manager tries to embarrass me in front of customers and being called a smartass. When I stand up for myself my hours get cut. They ar rude and disrespectful. I am sorry to all have experienced rudeness and disrespect at the store.

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  3. Mr and Mrs Carl Karcher were Roman Catholics and the proud parents of Jerome whom became a priest. If they were alive today, I believe they would pull all of your Carls Jr. ads and fire the marketing department that puts them out.
    Are you selling sex because the quality of your food is poor? Perhaps you should just merge with Hooters and forget all of the families that have supported your chain for years.
    My family will not be returning to any Carl's until you clean up the ads.
    PS; Shame on your CEO for acting like he's proud of Paris, Kim and Kate for their sexual ads - he comes off as a dirty old man.

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    1. thanks for speaking out there is definite thing where all the exploration and emphasis on vanity is just way too much and karl would probably roll over in his grave had he seen what they have done with his ads and. what is this teaching our children as if this world is not messed up enough kali from sac


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  4. I have become increasingly concerned that CKE’s use of sexually charged advertising to boost sales amongst the public is a possible sign of financial weakness. A few recent visits to several Carl’s Jr. locations in Northern California have revealed that CKE cannot fill their dining rooms as they did in the past. The recent ‘Drive-in Movie’ commercial is a desperate attempt to appeal to the younger male demographic through the exploitation of women – to sell hamburgers!
    Let’s take a careful look at how a successful hamburger chain has been successful by consistently good food, fantastic service, and a commitment to a family environment – In-n-Out! Every time, not occasionally, I visit an In-n-Out restaurant the dining room is packed. They don’t advertise on television, and occasionally they do on radio with a wholesome commercial. How is it that In-n-Out fill their dining rooms with virtually zero advertisement, yet CKE dining rooms are empty? Maybe everyone is tired of the disgusting ads!
    CKE Corporate Officers are irresponsible to their patron, shareholders, and the CKE legacy. All of you should be ashamed.

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    1. I completely 100% agree, done with Carl's and will proudly go to In and Out with my family!

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  5. I'm disgusted with your Southwest Patty Melt commercial. It is really
    gross, nasty and very racy I think. We have enough filth and crap
    on television as it is already. PLEASE! PLEASE! PLEASE! take
    your commercial off television. Find another way to advertise for your
    food chain without using models in your commercials the way you're
    doing now. This is very offensive and disrespectful to many women nowadays. DISGUSTING! DISGUSTING! DISGUSTING!

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    1. Ablamucha mierda poto

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  6. I just ate the most disappointing cranberry walnut salad!.. You have gone from predominantely mixed green leaf lettuce to ICEBERG! This salad tasted like cardboard with the exception of the apples, cranberrys and walnuts that were added. This is the worse salad I've ever eaten in my life. Shame on you Carl's Jr. for cheating the public.

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  7. I ordered a Apple, Walnut salad today and found a girl's press on nail in my salad. I was a bout 5 bites in and bit down on something hard, when I spit it out, it was a woman's decorated press on nail. I've called corporate twice and the only resolve they had to offer was a call back "some time" by the local restaurant. I tried to talk to some one in charge at the local restaurant already only to have the phone passed around saying no one was there, in charge. I am very suprised and frustraded by the lack of concern by everyone I've talke to so far in the company. I still currently have gotten no resolve

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    1. They are too busy making pornographic commercials that degrade women to be concerned with customer service.

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  8. I LIVE IN A COMMUNITY NORTH OF BAKERSFIELD CA AND 9 MILES SOUTH OF DELANO CA. I AM UNDER THE IMPRESSION THAT YOU CONSIDERING ESTABLISHING A RESTURANT IN DELANO, I WOULD LIKE YOU TO CONSIDER A LOCATION IN MCFARLAND CA OR AT LEAST ON THE SOUTH OF DELANO. ALL OF THE FAST FOODS IN DELANO ARE ON AND NORTH OF CECIL AVE WHICH IS THE NORTH SIDE OF TOWN. PLEASE CONSIDER LOCATING ON THE SOUTH SIDE OF TOWN THANK YOU RON WOODS

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  9. It would appear that Carl's Jr is on a suicide mission toward bankruptcy. Your television commercials are revolting and disgusting and are alienating your (former) customers. Wake up and change course before it is too late!

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    1. Thank you couldn't of said it better myself.

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  10. Dear Carl's Jr,

    I work in one your stores in CA, Barstow(Lenwood at the Outlets Mall) and I was working and there are roaches al over the store and it disgusting to see something like this. So I told the manager of the store and she told me that I needed to shut my and it not a big deal and I made a big because I would not want my friends or family going to a place that has roaches or spiders while I am trying to prep food for the day. I only been working there almost 6 months now and there so many problems in the store. It has poor management there, When I try to approach I got threaten that I will loose my job and also to the store manager trying to save money by using other products from the store to clean dishes and other stuff around the store. I know I been working at different fast food places and not once have I EVER come across health safety like this. I am sure that you guys would not want to any kind lawsuit because you have poor management at the store and it could be shut down. I am very concern and upset about this matter and I don't like how your treating your employees . If this matter does not get resolve and I end up getting fired for wrongful termination I will take this to court and I am also calling the health department about this. It a huge safety violation and just because I am a employee I do have rights and I know what they are. I have dealt something like this from Burger King before and got a lot people fired for taking there positions over there heads. I do like the company and respect it too. I just want something done about this before either the roaches get into the food and lay eggs and people getting sick or EVEN children. I ope you reply and help me fix your store before it to late and gets worse. Thank you for your time and hope to hear from you soon.

    Your Employee,
    Heather

    P.S. IF YOU HAVE ANY QUESTIONS OR MORE INFORMATION ABOUT WHAT GOING ON YOUR STORE PLEASE EMAIL ME HEATHERKING1409@YAHOO.COM THANK YOU FOR YOUR TIME AND HAVE A GOOD DAY.

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    1. you wouldn't believe carl jr.s treat their customers either. if i had time i would tell you the story which isn't pretty

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  11. Carl's Jr. used to be one of my favorite places to eat as far as fast-food restaurants are concerned.

    Let me state for the record that I'm NOT a prejudiced person by anyone's stretch of the imagination and I'm all for hiring a diverse workforce -- I truly am, but that should not include hiring people who are not capable of filing-out a job application in ENGLISH without assistance!

    I do understand the legalities about speaking English in the workplace, but I find it rude and totally unprofessional when all of the workers in the kitchen are speaking nothing but Spanish. How does a customer know if someone in the kitchen is talking about him or her or not?

    What Carl's Jr. and McDonald's both have in common is that they enable non-English-speaking employees NOT to learn English, and I find this to be very disburbing!

    A few short weeks ago, I went to the Carl's Jr. store on Lone Tree in Brentwood (zip: 94513) and while I was waiting to place my order, the manager who is bilingual was talking to the kid who was taking the orders, in Spanish, even though the cashier spoke perfect English.

    TOTALLY RUDE AND UNPROFESSIONAL!

    I no longer give McDonald's my business and I'm no longer giving Carl's Jr. my business either. Instead, I'm now giving "In & Out Burger" all of my fast-food business from here on out!

    SAD!

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  12. Robert CarmichaelMay 12, 2012 at 9:53 PM

    HORRIBLE! Thats all that I can say about my experience today!! I bought my meal at the Carls Jr. store on the corner of Oakland and San Jacinto Ave. in Hemet, CA. this evening, and my crispy tacos were DISCUSTING!!! Not only did they not look like the posted photos on the windows, the tast was just sickning! As I pulled up to the pay window, the young man asked me to pull forward--I thought that was a strange request since there were no other cars behind me. I asked why they wanted me to "park", and I was told because they were being timed. I kindly told them that I would not "park" my car and would just wait until my order was filled...I should have just drove away without my food. The tacos were that bad! I will not give carls jr a second thought when it comes to my fast-foods needs!

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  13. I just went to Carl's Jr. on Sanderson and State in Hemet amd lemmie just tell you....I am completely disturbed!!!! I ordered fried zucchini and 2 large drinks. As we're eating, i noticed the zucchini tasted like fish as if they hadn't cleaned out their fryer in years!!!! But, it gets worse!!! My cousin then noticed something underneath his soda lid and looking at it, it looked like swirled up hairs that were stuck on there, well we then took the lid off and noticed that it wasnt, it looked as if it were a dried up coagulated blood clot...with a redish tint it was obviously not hair and we still can't figure out what the hell it is. So, we drove back to get our money back and noticed NOT ONE PERSON preparing food was wearing any gloves!!! I asked the manager if that was normal and she replied with "we're not required to wear gloves while preparing food". As you can imagine both myself and my cousin were mortified! We kept the lid and walked out with our refund and are pursuing a law suit against Carl's Jr. in hopes that if anything, they change their regulations on wearing effin gloves while preparing food in the back....i strong suggest that whoever reads this to NOT eat at any of their fast food establishments!!!

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  14. The Carl's Jr.(s) in kingman AZ have very tasty food! My husband worked there and i'm pretty sure there are no roaches at the two in kingman! The McDonalds on Andy Devine which i worked at definetely had bugs!! Furthermore, any time i would try to tell a manager they wouldn't want me to 'make a scene' and wanted me to kill it. Never once did i hear them say that they were going to get the place sprayed! Some places DEFINETELY have BAD management but that doesn't mean that every single carls or mickeys in the world are disgusting or have bad management! The carls that i might be working at have two WONDERFUL managers!!!! ALYSSA & ALMA ARE AWESOME MANAGERS!!!!!

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  15. Just ordered super star combo. Choked on a piece of plastic film in my burger... Called corp offc and store and was brushed off. Took pictures and will pursue this further! Carls management is a joke!

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  16. Just saw an ad with two women that looked like they were going to have sex while eatting a burger. I think I'm going to be done with the businesses with these disgusting ad's on Tv . What it wrong with people. Do you think your food is that bad that you need to sink to this level to sell it??

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  17. Once again we are watching TV Inside Edition and low and behold You Have Two Females Feeding Each Other Like Having Sex With Your Food.Well We Have Started A Movement To Boycott Your SEX KITCHEN .Maybe You Dont Have Daughters But We Do.And Again SHAME ON YOU.

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    1. I totally agree with you! I will not be a patron of Carl's Jr any longer! If you can't put tasteful commercials to sell you food what makes you think two women showing their buns are going to sell your burgers! I have an adolescent granddaughter and how dare you put your sexual ads during primetime. I am discusted by your distastful commercials!

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    2. My exact feelings . Shame on Carl Junior I to am Boycotting their perverted disgusting business. Maybe rapest & perverts will buy your hsmburgers. Way to trash your business. Porn style marketing is unacceptable to every family in America especially with children. I know do many familys business you've now lost. Shame on your marketing crew and corporate gavel.

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  18. We've seen your advertisement tonight for the Memphis barbeque burger and it is disgusting. It is too bad when I can't even watch the commercial with my 12 year old grandson and not be embarrassed and offended. I always understood that carls junior was a family restaurant. We have always enjoyed eating at your restaurant but we will not be eating there any longer until your commercials are cleaned up and proper. I will certainly do my best in the future to persuade my friends and family to avoid your restaurants. We are going to try to accomplish this by social media.

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  19. Hey CKE! Whats the matter? Is your food really so nasty that you have to resort to exploiting women's bodys to sell your food? You are a disgrace to this country and show a perfect example of how a business should not be operated. I will be contacting my local tv station to see if they will pull your ad, Oklahoma Attorney Generals office to see if they can file any legal action. Oh wait one more little thing here. You have no service agent in Oklahoma which is required to operate as a corporation in this state so I guess a phone call to the Secretary of State of Oklahoma will be in order as well. And last but not least I will be filing a formal written complaint against you with the FCC. I sued your company about 8 years ago when your employee damaged my car and won. What you wanna bet I don't lose this one either. I am going to do my best to get you closed down in Oklahoma. There is enough trash and moral decay in this country without a company like yours spreading more.

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  20. Aug, 5th 2012. I happened to see a Carl's junior ad two days ago while sitting with my 16 year old daughter. It was obviously sexual with two girls in bikini's turned on by the food and turned on to each other. It implied that they were about to have sex with each other and using food to exploit that. And then showing two young men turned on by that idea, Bisexuality has been being pushed on our teenagers for quite some time now and Carls Junior has jumped on the amoral bandwagon. I will not be eating there any longer and you need to remove that ad please, Cindie from California!

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  21. I am intensely offended by your latest sex driven commercial. This is the worst, tasteless trash to date. I will not set foot in one of your businesses until the sexist, porn- based advertising stops.

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  22. To whom it may concern:I recent your sleezy commercial when you use and exploit teenage girls to promote your product it is disgusting,to me I consider your company as a preditor to teenagers. your commercials should be band.Everytime it is played it makes me cringe. I pray and hopethat your company would stop making does kind of commercials,consider your children and your grand kids do you want to implant does kind of ideas in their mind?

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  23. WOW! After reading all these other posts, I had to post my experience. I saw the ads for the memphis burger on tv and was more impressed at the burger itself. I finally get out of the house and get a chance to eat that delicious looking burger.(Atascadreo Ca.) When i was ordering i had a hard time reading the menu board, so i asked what the difference was between the 6 something and the 3.79 burger and i was told the 6 something burger came with fries and a drink and the 3.79 burger was stand alone. So ok, I just wanted the burger and ordered the 3.79 burger and a root beer. My mouth was watering lookin at the burger pic on the menu as i waited. The cashier brought my burger pretty fast.(i'm guessing it was already made)I tore into the wrapper to feast and i could not believe what was in front of me. This was the MOST disgusting burger i had ever seen. It looked NOTHING like the pic. I could'nt even see the burger let alone the pulled pork, all i saw was a small BUN. I opened the burger and was even more disgusted. Well i took my burger back to the counter and asked for my money back and told the manager that this looks nothing like that pic and he told me "thats cuz you did'nt order the 6 something buger) I asked him how he could sell this to people and he did'nt answer me and refunded my money. I'm so tired of being DUPPED by ads only to be cheated. I'll NEVER eat in a carls jr again...

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  24. Over the past couple of months i have visited your store ( restaurant 1100614) here in Sacramento. I have been there four times and every time i have had huge issues with that location. On September 15th I would receive a burger with half a bun and a chrome color on the top half. When I return the burger the manager told me that it was common to have chrome on the buns because of the grill..(wtf?) The manager also did not want to replace my order because I only had the burger messed up even though I drove back to the restaurant. he also watched me leave the store and made comments to the
    employees about me.
    About a week later I was missing 2 chicken sandwiches and I was given no receipt (also no receipt received for the above incident). When I walk into the restaurant this time i asked for the manager and the employee who ran into the back.
    On October 18th the open sign was on 5 minutes till 6... not knowing that the store location open at 6 I waited at the drive thru nobody answered I went to the window and was laughed at by the employees telling me that they are not open even though the open sign was on when I drove to the front of the store the sign was magically turned off.
    And with my girlfriend on October 24th we went for the biscuit breakfast at that location and made jokes that something might happen not realizing when we got home they were missing our drinks... this is when I called the manager at that location and ask for the customer service district managers number when I call the number I got a voicemail but I could not understand the name
    of the woman who is the district manager I left a very detailed message with my phone number twice and received no call back it is now October 31st
    I just called for a second time to the district manager and now I am looking up to find a way to get through to this location...I've spent alot of money and i can see a slip at a location once..but everytime..and then to be treated poorly reflect Poorly on ur franchise. Please do something about this. If u need more info please emailing me at cmosebboy80@gmail.com



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  25. my husband has been a fan of carl's Jr for years but after
    our recent experience-no more. At the store at Ina and
    Thornydale in Marana Az, he got a hamburger that tasted
    terrible. We brought it home for the dog and when I looked
    at the meat, it looked like it had some kind of filler in it
    or all fat, but he said it did not taste like fat, but it was
    awful. I ordered a quesadia and it was awful and the onion
    rings K(that I had to ask for twice) tasted like they were
    cooked in stale grease. Awful. Next time we will go to In and Out, maybe smaller but they taste good.

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  26. this Sunday at a carl Jr in Westminster orange county, we bought a combo and as i was half way through the hamburger i notice something hanging out of the meat, it was a worm and looked like bunch of little legs, i called the location but never got a manager to take my call, i called corporate and all they did was say they would reposrt it, like 30 minutes later i get a call from the manager westminster location asking if i wanted a refund, i asked her if that was all she had to say, also i told her how Sunday i couldnt get a manager to take my call and she said they were busy and once again asked if a wanted a refund, instead of sounding concern for what this location is serving our people. i contacted the health department and hopefully they will be able to inspect this location.

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  27. I just went in a store #1100367 and ordered the 3 piece chicken tender combo meal, easy order right? The girl could not understand and then had to ask again at the pay window? Then the chicken and fries were colder then the coke, I will find another restaurant for future take out, if they dont know there food is cold and 12:30 in the afternoon, then they dont care enough about customers to even check, oh, and the kicker was, in a medium fry, 27 fries...wow what is a small one, 15? It is a pathetic exscuse for a restaurant, I think the comments above are onto something, go in the porn business, because you know nothing about food or marketing, disgusting ads...I am in Salt Lake City so you people know, good luck with your orders if you dare!!!!

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  28. I am highly disappointed in the DISGUSTING ads you use to
    sell your products!!!
    You are suppose to be a Family Restaurant!!! What does a young girl in a skimpy bikini have to do with selling food?
    It looks like from reading the above comments, you will have alot more fewer customers stepping into your restaurant, including me.

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  29. I've been visiting you resteraunts for years and I don't know how to order your fried zucchini and get them cooked not well done just cooked. I was wondering if there is something to tell them when ordering. Usually I say extra crispy or well done but I really just want them cooked. Mostly the come almost raw. The batter is still wet. I can't imagine its healthy and before I get sick or stop going to your resteraunts I thought I would at least ask. And or bring it to your attention. When they're cooked its the best ever.

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  30. Carls jr store in bakersfield ca the brimhall location is the worst place tonight I had three hamburgers with no meat and other customers with wrong orders throwing food back on the counter we got another refund for the order we waited 20 min on for what no meat not only that but the manager took our money and then turned around and started handling food without washing their hands how disgusting this location cannot for the life of them get anybodys order right someone please do something to Fix this some employees need to go that's thst

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  31. Employee at south San Clemente location charged me for two orders of fries. Brought it to her attention. Took way too long for refund. She acted as if it was my fault. Very slow response from manager. He told me to take it easy. He gave me cash back from credit card purchase. ???

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  32. I think it was a great commercial carl's jr. Made me want to go eat a burger after wards.

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  33. kettleman city CANASTY!!!!! UNSANITARY!!!!
    I JUST WANT YOU TO KNOW THAT AFTER WAITING IN LINE FOR 20+MINUTES I SAW THAT THERE WAS LITTLE BLACK BUGS BY THE REGISTERS AND BEHIND THE LITTLE WALL WHERE I AM GUESSING THE SHAKE MACHINE WAS DUE TO THE NOSE COMEING FROM THAT AREA!!!! ALSO IN THE DINE THERE WAS A DRAIN OVERFLOWING AND THERE WAS A GENTLEMAN TRYING TO FIX IF BUT LIKE IN 15 MINUTES IT WAS RUNNING OVER AGIAN... THERE WAS PEOPLE STEPPING IN THE NASTY WATER AND WALKING AROUND THE STORE MAKING FOOTPRINTS.......HOW DID THEY KNOW THAT IT WASNT SEWER WATER????????..... VERY DISSAPPOINTING......HOPE HEALTH INSPECTOR SHUTS THIS RESTURANT DOWN.......

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  34. Rudy L Villegas SrJuly 8, 2013 at 2:07 AM

    To who it may concern, I just got bk from Carl's Jr in Kenai,Alaska. My family n I have been going there since it opened, N almost every time we use the drive-up something goes wrong, I've had my burger served w/the wrapper on the cheese still on cheese, soda's marked wrong, order missing either fries or burger. Anyway I drive up at 8:54pm Ak time n place our order, it's only 3 order's so should be easy, lobby has 3 people 2 car's behind me, well I've paid n get told to pull up front n he will run our 2 fries n 1 O- rings right out. I kid u not but 7- minutes later I had to walk in n he say's to me I told HER to get that ready, SHE say's they were ready U gave them to another customer 3 minute's later I got them, total of 9 minutes for 2-fries n 1- O-rings. This is the kind of stuff I go thru at ur Kenai store, n not everytime but so often that this time I had to let u know. I mean we go there often, I once called n told them I'm missing fries n he say's come by this week n I'll give u them, well we go often that 2 days later I'm in there n ask the manager for my fries n he say's the person that said that to me left an hour ago, so he couldn't. I'm to the point where I told my wife after all these years I plan on not going back n telling All my relatives what happens. I'm so disappointed n feed up w/this kind of service. Mcdonald's treats n shows better service than this. I hope I got some one that care's to read this from Carl's Jr. U have my E-Mail n I'm more than glad to give u my name just contact me. Thank you Rudy V n there's so many other incidents that have happened.

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  35. PJ- Houston, Texas- Was very happy to see your new store on Westheimer with their grand opening signs- it was weird that very few people were there. Now I know why. I ordered a #1 Star combo the very basic with sweet potato fries-Even with only 2 other customers there it took forever and the fries were stone cold. One of the reasons I go there is for the excellent unsweetened tea. It smelled and tasted terrible. In Texas everyone drinks sweetened tea. Obviously it was not fresh and the help admitted is smelled terrible and could not remember when it was made- probably yesterday because she didn't remember any made since she was there. She went and talked to your Indian manager who came to talk to me. I tried getting a coke instead and it tasted like pure seltzer. He tasted it and said it was fine- that coke had been out there yesterday and said it was just fine. Just because you are up the street from doesn't mean that I intend to ever go back. Chick Filee has blocked their driveway right next to your entrance making it very difficult to get to your location. Unfortunately, this grand opening is a bust. I don't think you you last very long.

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  36. From PJ- This is about your grand opening on Westheimer in Houston. Was very excited to finally have a location near me. Was surprised there were only two customers in the store. Ordered my usual #1 meal with sweet potato fries and an unsweetened ice tea. Although there were only three customers in the store and four employees standing around it took quite a while to get my order. The fries were stone cold. The burger was a mess but tasted ok. When I got my ice tea it was so tannic I could not drink it. It even smelled bad. I asked when they made the tea and she said she didn't know. It was not tagged. My guess was yesterday. In Texas everyone drinks sweetened ice tea, so they keep making that while very few drink unsweetened so it just sits there until it is either out or tastes awful. The employee went over to the Indian manager who said he was sure it was made recently and did not offer to brew any more. When I tried to get a coke, it tasted like seltzer. He said it was just fine because they came out yesterday and calibrated everything and I didn't know what I was talking about. Finally, I tasted the Dr. Pepper and it was ok. I will not go back to this place again. Your grand opening is a bust and believe me you will not last long on the crowded restaurant row on Westheimer. Your competitor Chick Filee has blocked their entrance from Westheimer to keep your customers from using it to get to Carl JR's.. If you miss the first entrance to your establishment you have to turn at the intersection and try to get back- they have blocked off their area so it is practically impossible to get to your restaurant. Hope you can get these problems fixed.

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  37. (KNOTT & LINCOLN AVE location.) When I got here, I went inside to order some breakfast biscuits. The time was 10:56am. The lady told me "sorry but we're not serving breakfast right now, but you can order a burrito or a burger right now." I said "don't you guys serve breakfast til 11am?" And she glances over at one of the computers then says "we stop serving breakfast at 10:45am." I was like wow! So I turned around and left. Every Carls jr I have ever been to stops breakfast at 11am. That lady which I believe was their manager just straight out lied to me. If tgere is one thing I don't like, it's a liar! Oh well, I won't be getting lied to anymore, because I just won't be going back there anymore. And yeah! I will have to agree with all these other posts about the commercials. Very unproffesional pathetic way to gain business.

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  38. I called in to the Elk Grove, CA place for a quick bite on the way home tonight and I ordered a 5 piece chicken tender, with a soda. The girl said $7 even, I swiped my card an too late I realized that the screen said $8. I asked the girl why there was an over charge of $1 and I was told that there was a 1 fee for the use of the card. I told the girl that I had just made my last purchase at a C/Jr. place, I would not be back. As an instructor in an adult school I think it is my duty to tell every student that enters my class about this rip off $1 fee to cover a bank charge of pennies. I have no idea when this fee was implemented But it must have cost me quite a bit as I use the store, excuse me, USED the store, at least twice, sometimes three time a week. I'm sorry but even BP/AM-PM put their charges up that high, AND they have notices, and a warning on the screen that the charge is about to be applied. Not the under handed little one and a half inch by half inch little label on the register a foot from the card reader. I felt ripped off, or I should say ROBBED BY YOU.A dirty under handed trick, nay! theft..

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  39. Foster City, CA. Carl's Jr. Wow is all I can say. 2nd time in a row my order was wrong. I get off work and just want a quick bite, so I stop by here and what am I met with? Horrible service and horrible food. The manager in charge was sitting down talking to his friends in spanish and it took me coming to him and asking if I could place my order. Then he says he'll be right there and comes over a couple minutes later. I place my order of a six dollar jalepeno burger small combo and when I got home and opened my burger it was bacon and guac or some other green stuff....So I call the location back and let the same guy know what was wrong with my order. He denies ever seeing my order even when I have the receipt with me! Then hangs up on me! I hope this place can get it's act together and doesn't keep managers like this employed. Don't forget it's about the customer.

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  40. West Sacramento CA carls Jr people that work there are like literally all Hispanic.. i know many people tried to get a job there but they don't hire anyone but Hispanics that's like so obvious.. anyway i was tonight went to carls and there was a lady (Hispanic) and i wanted to get a number one .. so in that burger there is two buns beef cheese lettuce and tomatoes pickles onions ketchup and mayo.. i told her twice that i want number one but she completely gave me a different order with mustard which i don't like .. and like out of all the things she adds hot sauce like really? who does that....i wouldn't mind if it was only ones but like 4th time same person/... is not ok... and she kept going all like "what" which i find rude.. maybe she doesn't like me.. but she doesn't even know me.. and plus i felt sick many times after goin here.. really starting to dislike this place..rude mean not nice.. not all of course but that particular lady that works at 3 a.m .. don't want her there. its your job you're suppose to smile and be nice not show me your attitude...well im done here. thanks.

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  41. Do you really need to use soft porn to advertise your Burgers. They are degrading to women, I will never eat at any of your facilities, and has these ads increased your sales, I think not, Children see these commercials, shame on you Carls Jr. Jane in Pacific Beach

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  42. What kind of class-less lowlifes do you have in your marketing dept? There are young children watching this smut. I will do my best to get all 290 people at my firm to boycott CJ's and will contact other CEO's to do the same. Is your food so bad you have to use sex to get people to eat it? I think the mothers of America should start a class-action suit against you. I would be happy to contribite.

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  43. Sounded like employee told me smoke weed manager i denied it asked me I did smoke 2 times this was like over 4 months when I was asked I (6500 irvine center dr this was the carls jr)denied it be cause Iscared I was employed there but quit this past Sunday or monday one of these past days.I hope head quarters reads and thanks.

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  44. I just wrote this add above My names Jose anonymous was the only way to post this up I couldn't sign in to my email I quit already tough.

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  45. This past 2 post took place in Irvine.

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  46. My wife and I were at the Carls Junior in Union Square on Market Street in San Francisco this evening when we were harassed by some vile street thug. We are on vacation and she was looking at the pictures in her camera when this beast got up in our face accusing her of taking his ugly picture. He was very insulting and made her show him all the pictures on her camera. During the whole incident the store security guard just watched this creep humiliating us, then after the animal left just told us some people don't like their picture taken and that we should respect the law of the street. Since it seems your security guards are paid to uphold the law of the street I think from now on we will eat at restaurants that are civilized from now on. You need to hire guards who protect customers rather than criminal thugs.

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  47. Dear Carls Jr Corporate office

    I think it is bs the you have us working full ahift on this next holidays comi ng up. It muat be nice to be part of corporate because you probably get the days off and paid for. Yet you leave the stores on Lancaster and Palmdale CA to work normal hrs. We have families to which we would love to say our holiday wishes too not our employees. You shoild be more considerate of others and fix the holiday store hrs.

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  48. Hi I am a regular customer I been trying to talk to the manager Brett Goodrich in chino but he never answer. I been reporting to him an employee ana lucia valencia . She is working under jacobo hernandez ssn. And she is beenbburglary convicted in 2006 in riverside. Now she has a restrainig order in riverside too. This person is an illegal alien and is been harassing and trying to get money compensation from my business. I let know Brett about this but he is covering her I don't know why. That can affect the company and rights of real citizens. If you need proof of the real record call me 951 8588792. She is having training in carpenteria this week.

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  49. I was just logging on to speak out against the nasty commercial that came on the local news channel. I can't believe you cant sell burgers without sexual content: it's a shame. You are suppose to be a family establishment, it totally turns my family off, and against eating there. Why not use something cute and family friendly like Campbell soup use to. You are sadly cutting your own throat and turning people away. North Idaho families don't care for your ads; Please consider getting rid of the trash.

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  50. I too am disgusted by the porn commercials c j has on tv. And also by some comments people make about it. Whether you are young, old, fat skinny, male or female shouldnt matter. Nobody should be using womens bodies to make a profit. Havent we evolved into a smarter species? Its sad that some people feel its ok to exploit someone else for a profit. Maybe some people dont care but the rest of us shouldnt have to see garbage if they choose not too. And for those who dont mind im sure if the commercials were more family friendly you would still buy the tasteless crap anyway. So point being, you dont need trashy commercials to want to buy crappy food.

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    Replies
    1. Thank you...totally agree!

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  51. The T.O. commercial is disgusting and in it's own way racist. The white chick wiping his face and the very white black chick is just too obvious. What's your point? You pay a lot of money to Madison Ave for a continual stream of tasteless commercials. I have not been in a Carl's for long time .... and never will be and same goes for my family.

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  52. Hardees promotes a typical corporate mindset, one we as a people can no longer afford: the worship and lusting of White women for black males. Resist the brainwashing by the Marxist-controlled media and controlled nation (by you-know-who).

    My family and I vow to never again in our life set foot in any Carl's Junior, Hardee's or any food place owned by CKE Restaurants, Inc.

    I'm sure thousands of people think like we do. They just don't bother to write to you about it.

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  53. I'm making my email known so that Carl's corporate offices may have a way to contact me.

    I went to a Carl's Jr. near the North loop In Houston TX . The place felt stuffy. For a fast food joint it didn't even smell like food, when you walked in. It smelled like stale air. The place looked like it hadn't been thoroughly cleaned in a few days. I was attended by a very Lively Flamboyant Gay man, Who took my order wrong. I don't mind people being what/or who they want to be. I wish he could have been more professional and concentrate on his job and not look at customers like a piece of meat. But it is weird how the only two unaccompanied males who walk in to order and they get our orders wrong. Then they bring me someone else's order. On top of that they Bring the guy at the table next to me his order wrong. Also they got his order wrong again a second time and he said to me." I can't believe that they got it wrong again." I said well return it. He said, "Hell NO!" I know what happens behind the scenes. I said I don't blame you. Then when they bring my order out my onion rings were 3/4 full. They didn't fill the holder properly, My burger looked like it had been sitting a while cause my burger was luke warm and Soggy the bottom side bun was all smashed and melted away. I was afraid to tell them to bring me a fresh burger. Oh and they forgot my 2 jalapenos that they failed to add to my order. The food had no flavor and it made my stomach upset the rest of the day. My order was $9.95 including tax. I was really expecting better food and service.This is my first time going there and very likely will be my last if I can help it. If I would have known. I would've just gone to a Mom and Pop burger joint where they get everything right and everything thing tastes fresh and homemade and very delicious. Bottom line this place is Over priced and Over rated.

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  54. I don't think the biggest problem here is their terrible commercials or their dirty restaurants. The problem is that you people still eat at fast ood restaurant that have nasty food. No wonder we are the #2 obesecountry in the world.

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  55. I work at Carl's Jr and I agree the commercials are very inappropriate, the burgers tatste like dog food, employees are treated like crap, I been there for two years and have not received a promotion and I can work cahier dine and cook. I wish all Carl's Jr restaurants would all close down

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  56. I have decided to boycott Carl's Jr. from today forward. I choose where I want to spend my money. Any company that has to stoop to using pornography to advertise their food has some real issues. Thanks but no thanks. There are plenty of hamburger places to eat that don't use pornography. Who ever thought of this ignorant way of selling hamburgers is a BIG PROBLEM AND A BAD CHOICE OF HELP. Bye, won't be visiting your places any more.

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