Carls Jr Corporate Office Headquarters HQ

115 comments
Carls Jr Corporate Office Headquarters HQ
CKE Restaurants, Inc.
6307 Carpinteria Ave., Ste. A
Carpinteria, CA 93013 USA
Corporate Phone Number: 1-805-745-7500
Fax Number: 1-714-490-3630
Customer Service Number: 1-877-799-7827
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115 comments:

  1. Carl's Jr. your add showing in spokane Wa is totally discusting and out of control. Not only is it disrespectful to women, you couldnt tell if the model was advertizing your hamburger or having sex withit.Not to mention it was early evening with children watching. Shame on you. Grow up. I will never eat at any of your restraunts in the future.

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    1. thank you for speaking out

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    2. I AGREE WITH YOU I even seen it in the daytime with my little preschooler home. I don`t understand why they can`t have clean commercials like other companies do. I mean what do they think sex sells food.

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    3. I was at the Marysvile WA Carl's jr. Not only was the place a filthy mess...but the 12 year old girl who took my order couldn't get it straight. I finally thought she got it right, to find (when I got all the way home)chicken, not 2 bacon cheese burgers. So, I called to talk to the manager (whom I couldn't understand)I assume english is his second language....I'm not prejudice in the least bit, but expect to get a manager who can speak to customers. He was rude and tole me he had to many customers there to deal with.......with the way that plasse is run, you won't have them for long......

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    4. The Marysville WA store is not only a filthy mess, but they can't get orders straight. I got all the way home to find chicken when I ordered 2 bacon cheese burgers. Called to talk to the manager, who was not only rude, but could barely understand. Basicly told me to bad, he had to many customers there to deal with. At the rate you are going, NOT FOR LONG!

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    5. I Can sure bet that everyone of you that responded negatively to the sexual commercial is most likely a 350lb woman accompanied with buckets of insecurities. my son, has seen all of Carl's jr. commercials and its nothing worse than what he will learn in school or by his friends. YOU should grow up and pull ur head out of your a** and look at the world were in. If you plan to shelter ur kid all its life than so be it. I suggest that you dig a hole and stick ur whole family in it so that we don't have to deal with ignorant people like u.

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    6. Get over it people. No guy is complaining and that's who they're targeting. I'm down for some hot chick showing some skin. So take your high moral ground and fish touting symbols and stick it up your wahoo.

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    7. The above postings probably come from these fat, ugly chicks that if they're lucky enough to be married, dress in the closet when they're husbands are in the room.

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    8. The 350lb woman comment on who doesn't agree what is being put on tv for trying to sell hamburgers-your couldn't be more wrong. And even if it was-so WHAT....We are living in a very exploited world and hopefully will stop soon.

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    9. I would go to carl's for breakfast and have the smoked sausage combo's every day. then they stop'ed having them and replaced them with the maple sausage ones. the maple sausage fall out of the biscut and don't taste as good. I now go to mc donalds as before. would go back to carl's if the smoked one came back but until then mc donalds it is.




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    10. What is Carl's Jr thinking with these sexually explicit commercials? Do you think you are going to sell more food?Please rethink your marketing and show how good your food is, not how much you can pay these women to be in your commercials. You lost me as a customer and a lot more of my family and friends!!

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    11. I agree. this is disgusting i just caught the august 15th aid don't we have enough to worry about then this crap. they lost me and my family and it is shame because most of their place were good

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    12. about your add join the mile high club I guess the person that made it up doesn't fly an airplane you check the meaning a little better any one who flys
      will tell you

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    13. Carl's Jr. current TV ad is OFFENSIVE...the chick with tomatoe butts and melon boobs...YOUR marketing department should ALL be fired and stripped bare and drug thru the streets...are you NOT AWARE this is no longer "cute" in America...I WILL NEVER AGAIN ENTER A CARL'S JR....NEVER...

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    14. I dont know about all that, i just hate that they payed her gross amounts of money. It must have been enough to kill the six dollar burger they charged eight bucks for and allowed this pos "thick burger" they have to charge 10 bucks for to help pay for massages and various other day spa activities these g.d. cows must be getting. The best part is its half the meal it used to be, but on the lighter side its twice the price... Lighter being your wallet, savings account, home equity etc. Well damn, all this ranting made me hungry and the auto title loan place next to carls jr is only open till 5. GTG.

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    15. MY HUSBAND AND I TOTALLY AGREE WITH EVERYONE ELSE REGARDING THE SEXUAL ADVERTISEMENT OF YOUR HAMBURGER... IS THAT WHAT IT REALLY TAKES TO SELL YOUR BURGERS.
      S&C... STRAWBERRY, AZ

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    16. I agree the commercial is about a woman who everyone knows would never eat at your restaurant. I don't eat their. Your commercial will not bring me in to eat your food either. And to the person say this is our world, well the only way to change it is to speak up. If you think your son is okay seeing this and oh will he will learn it from his friends or school, guess you don't care about your son. Your not raising him the world is. You need to instill good morals and sound judgment into him. I'm a man and do not want my kids to see this crap. I'm not over weight and me and my wife control what our kids see and teach them why we don't let them watch this poor excuse for a commercial as well as any other commercial or show that is in this untasteful manner. It is sad what companies feel they have to do to generate business.

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    17. I agree. It's obvious Carl's executives (most likely male) have run a muck and think they need to anti up on thier marketing by bringing in obviously overly sexual females to eat a burger in thier commercials when it is so stupid because there is no way in hell those females would look like they do if they actually did eat those burgers. If Carl Karcher were alive today, he would not be doing this and if he knew this was happening, he'd fire the entire marketing staff. It's bad enough the majority of the people behind the counter are mexican and favor the latinos that frequent the establishments and cater to them by addressing them in spanish and taking the order in spanish when clearly those patrons can speak english as I have talked to them when I am in line on purpose to see if they speak english, only to find when they get to the counter the person behind the cash register opens with spanish geetings and takes the order in spanish. Last I checked, this was America and we speak English. They should take the order in English and if the customer cannot speak english, then if the server is bi-lingual and can speak spanish, that is when it is appropriate to use a second language. I even asked a server to consider a scenario whereby, if she knew how to speak Japanese fluently, if the customer looked Japanese to her, if she would greet and take the order in Japanese wihtout trying English, and she said no. She would only try Japanese if the customer was struggling with English. So why do mexicans jump right to thinking they cant use the country's national language to conduct business on American soil?

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  2. I agree 100%. I shouldn't have to cover my little boys eyes when a Carl's junior commercial comes in TV. I was shocked! You are a family restaurant and your portraying your restaurant like its a night club. You're attracting perverts and sex attics. Is that your goal? If so, lose the play place, dim the lights, and add a bar. It's wrong in so many ways. You're Trying to get business by using sex. That seems way desperate. I will be taking my business else where.

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    1. i toattly agree and if you have to sell a hamburger or any food with sex its not worth buying into and it probably taste like garbage it disgust me as well and carl kartcher would probably roll over in his grave if had seen what they have done and he would never allow it its a dam shame back at from kali

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    2. I couldn't of said ight better than these folks who are ddisgusted by useing your sex perverted marketing to sell your hamburgers. I use to save your coupons for my college students. Now I Tare them up. I refuse to support your peverted company. We eat anywhere else. I even change the show if your commercial comes on. Maybe if enough people do that and the ratings drop on the shows they up their morals in choosing sponsers with good taste.

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    3. The store at Midway & Trinity Mills near Carrollton is unkempt, staff are rude, and they close 2 hours early. The store looks vacated. It appears the Franchise owners can do whatever they want and serve or not serve whatever they want. The store in Richardson, TX is immaculate and professional as well as the one in Mesquite/Garland, Texas. Staff are unappreciated in both stores tho. They are not considered for management after a long faithful period of time. Sure hope this company does not go on Undercover Boss. I agree the ads are racy and tacky on TV. I called corporate headquarters to see how they really feel...didn't get to talk to anyone, but the receptionist answering the phone did not know what "May I speak to someone in management?" means. She put me on hold to find out. I did leave voice mail...we will see.

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    4. I on not sure why this fast food place insists on putting on the type of commercials they have been putting on t.v. Now the buns one. And to point out why just women' s buns are being shown like that. No men. Gads. Men and women both go out to fast food places to eat-not eating there. Its degrading and disgusting what they are doing. Plus children are seeing this and hopefully being told not okay to be doing this

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    5. I am sorry and agree with all. I am sad to say that I regrettably work there on third and have had nothing but troubles since starting. 1 break in a 7 hour break. The manager tries to embarrass me in front of customers and being called a smartass. When I stand up for myself my hours get cut. They ar rude and disrespectful. I am sorry to all have experienced rudeness and disrespect at the store.

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  3. Mr and Mrs Carl Karcher were Roman Catholics and the proud parents of Jerome whom became a priest. If they were alive today, I believe they would pull all of your Carls Jr. ads and fire the marketing department that puts them out.
    Are you selling sex because the quality of your food is poor? Perhaps you should just merge with Hooters and forget all of the families that have supported your chain for years.
    My family will not be returning to any Carl's until you clean up the ads.
    PS; Shame on your CEO for acting like he's proud of Paris, Kim and Kate for their sexual ads - he comes off as a dirty old man.

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    1. thanks for speaking out there is definite thing where all the exploration and emphasis on vanity is just way too much and karl would probably roll over in his grave had he seen what they have done with his ads and. what is this teaching our children as if this world is not messed up enough kali from sac


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  4. I have become increasingly concerned that CKE’s use of sexually charged advertising to boost sales amongst the public is a possible sign of financial weakness. A few recent visits to several Carl’s Jr. locations in Northern California have revealed that CKE cannot fill their dining rooms as they did in the past. The recent ‘Drive-in Movie’ commercial is a desperate attempt to appeal to the younger male demographic through the exploitation of women – to sell hamburgers!
    Let’s take a careful look at how a successful hamburger chain has been successful by consistently good food, fantastic service, and a commitment to a family environment – In-n-Out! Every time, not occasionally, I visit an In-n-Out restaurant the dining room is packed. They don’t advertise on television, and occasionally they do on radio with a wholesome commercial. How is it that In-n-Out fill their dining rooms with virtually zero advertisement, yet CKE dining rooms are empty? Maybe everyone is tired of the disgusting ads!
    CKE Corporate Officers are irresponsible to their patron, shareholders, and the CKE legacy. All of you should be ashamed.

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    1. I completely 100% agree, done with Carl's and will proudly go to In and Out with my family!

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  5. I'm disgusted with your Southwest Patty Melt commercial. It is really
    gross, nasty and very racy I think. We have enough filth and crap
    on television as it is already. PLEASE! PLEASE! PLEASE! take
    your commercial off television. Find another way to advertise for your
    food chain without using models in your commercials the way you're
    doing now. This is very offensive and disrespectful to many women nowadays. DISGUSTING! DISGUSTING! DISGUSTING!

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    1. Ablamucha mierda poto

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  6. I just ate the most disappointing cranberry walnut salad!.. You have gone from predominantely mixed green leaf lettuce to ICEBERG! This salad tasted like cardboard with the exception of the apples, cranberrys and walnuts that were added. This is the worse salad I've ever eaten in my life. Shame on you Carl's Jr. for cheating the public.

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  7. I ordered a Apple, Walnut salad today and found a girl's press on nail in my salad. I was a bout 5 bites in and bit down on something hard, when I spit it out, it was a woman's decorated press on nail. I've called corporate twice and the only resolve they had to offer was a call back "some time" by the local restaurant. I tried to talk to some one in charge at the local restaurant already only to have the phone passed around saying no one was there, in charge. I am very suprised and frustraded by the lack of concern by everyone I've talke to so far in the company. I still currently have gotten no resolve

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  8. I LIVE IN A COMMUNITY NORTH OF BAKERSFIELD CA AND 9 MILES SOUTH OF DELANO CA. I AM UNDER THE IMPRESSION THAT YOU CONSIDERING ESTABLISHING A RESTURANT IN DELANO, I WOULD LIKE YOU TO CONSIDER A LOCATION IN MCFARLAND CA OR AT LEAST ON THE SOUTH OF DELANO. ALL OF THE FAST FOODS IN DELANO ARE ON AND NORTH OF CECIL AVE WHICH IS THE NORTH SIDE OF TOWN. PLEASE CONSIDER LOCATING ON THE SOUTH SIDE OF TOWN THANK YOU RON WOODS

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  9. It would appear that Carl's Jr is on a suicide mission toward bankruptcy. Your television commercials are revolting and disgusting and are alienating your (former) customers. Wake up and change course before it is too late!

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    1. Thank you couldn't of said it better myself.

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  10. Dear Carl's Jr,

    I work in one your stores in CA, Barstow(Lenwood at the Outlets Mall) and I was working and there are roaches al over the store and it disgusting to see something like this. So I told the manager of the store and she told me that I needed to shut my and it not a big deal and I made a big because I would not want my friends or family going to a place that has roaches or spiders while I am trying to prep food for the day. I only been working there almost 6 months now and there so many problems in the store. It has poor management there, When I try to approach I got threaten that I will loose my job and also to the store manager trying to save money by using other products from the store to clean dishes and other stuff around the store. I know I been working at different fast food places and not once have I EVER come across health safety like this. I am sure that you guys would not want to any kind lawsuit because you have poor management at the store and it could be shut down. I am very concern and upset about this matter and I don't like how your treating your employees . If this matter does not get resolve and I end up getting fired for wrongful termination I will take this to court and I am also calling the health department about this. It a huge safety violation and just because I am a employee I do have rights and I know what they are. I have dealt something like this from Burger King before and got a lot people fired for taking there positions over there heads. I do like the company and respect it too. I just want something done about this before either the roaches get into the food and lay eggs and people getting sick or EVEN children. I ope you reply and help me fix your store before it to late and gets worse. Thank you for your time and hope to hear from you soon.

    Your Employee,
    Heather

    P.S. IF YOU HAVE ANY QUESTIONS OR MORE INFORMATION ABOUT WHAT GOING ON YOUR STORE PLEASE EMAIL ME [email protected] THANK YOU FOR YOUR TIME AND HAVE A GOOD DAY.

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    1. you wouldn't believe carl jr.s treat their customers either. if i had time i would tell you the story which isn't pretty

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  11. Carl's Jr. used to be one of my favorite places to eat as far as fast-food restaurants are concerned.

    Let me state for the record that I'm NOT a prejudiced person by anyone's stretch of the imagination and I'm all for hiring a diverse workforce -- I truly am, but that should not include hiring people who are not capable of filing-out a job application in ENGLISH without assistance!

    I do understand the legalities about speaking English in the workplace, but I find it rude and totally unprofessional when all of the workers in the kitchen are speaking nothing but Spanish. How does a customer know if someone in the kitchen is talking about him or her or not?

    What Carl's Jr. and McDonald's both have in common is that they enable non-English-speaking employees NOT to learn English, and I find this to be very disburbing!

    A few short weeks ago, I went to the Carl's Jr. store on Lone Tree in Brentwood (zip: 94513) and while I was waiting to place my order, the manager who is bilingual was talking to the kid who was taking the orders, in Spanish, even though the cashier spoke perfect English.

    TOTALLY RUDE AND UNPROFESSIONAL!

    I no longer give McDonald's my business and I'm no longer giving Carl's Jr. my business either. Instead, I'm now giving "In & Out Burger" all of my fast-food business from here on out!

    SAD!

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  12. Robert CarmichaelMay 12, 2012 at 9:53 PM

    HORRIBLE! Thats all that I can say about my experience today!! I bought my meal at the Carls Jr. store on the corner of Oakland and San Jacinto Ave. in Hemet, CA. this evening, and my crispy tacos were DISCUSTING!!! Not only did they not look like the posted photos on the windows, the tast was just sickning! As I pulled up to the pay window, the young man asked me to pull forward--I thought that was a strange request since there were no other cars behind me. I asked why they wanted me to "park", and I was told because they were being timed. I kindly told them that I would not "park" my car and would just wait until my order was filled...I should have just drove away without my food. The tacos were that bad! I will not give carls jr a second thought when it comes to my fast-foods needs!

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  13. I just went to Carl's Jr. on Sanderson and State in Hemet amd lemmie just tell you....I am completely disturbed!!!! I ordered fried zucchini and 2 large drinks. As we're eating, i noticed the zucchini tasted like fish as if they hadn't cleaned out their fryer in years!!!! But, it gets worse!!! My cousin then noticed something underneath his soda lid and looking at it, it looked like swirled up hairs that were stuck on there, well we then took the lid off and noticed that it wasnt, it looked as if it were a dried up coagulated blood clot...with a redish tint it was obviously not hair and we still can't figure out what the hell it is. So, we drove back to get our money back and noticed NOT ONE PERSON preparing food was wearing any gloves!!! I asked the manager if that was normal and she replied with "we're not required to wear gloves while preparing food". As you can imagine both myself and my cousin were mortified! We kept the lid and walked out with our refund and are pursuing a law suit against Carl's Jr. in hopes that if anything, they change their regulations on wearing effin gloves while preparing food in the back....i strong suggest that whoever reads this to NOT eat at any of their fast food establishments!!!

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  14. The Carl's Jr.(s) in kingman AZ have very tasty food! My husband worked there and i'm pretty sure there are no roaches at the two in kingman! The McDonalds on Andy Devine which i worked at definetely had bugs!! Furthermore, any time i would try to tell a manager they wouldn't want me to 'make a scene' and wanted me to kill it. Never once did i hear them say that they were going to get the place sprayed! Some places DEFINETELY have BAD management but that doesn't mean that every single carls or mickeys in the world are disgusting or have bad management! The carls that i might be working at have two WONDERFUL managers!!!! ALYSSA & ALMA ARE AWESOME MANAGERS!!!!!

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  15. Jason ChesbroughAugust 10, 2012 at 3:33 PM

    Just ordered super star combo. Choked on a piece of plastic film in my burger... Called corp offc and store and was brushed off. Took pictures and will pursue this further! Carls management is a joke!

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  16. Just saw an ad with two women that looked like they were going to have sex while eatting a burger. I think I'm going to be done with the businesses with these disgusting ad's on Tv . What it wrong with people. Do you think your food is that bad that you need to sink to this level to sell it??

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  17. Once again we are watching TV Inside Edition and low and behold You Have Two Females Feeding Each Other Like Having Sex With Your Food.Well We Have Started A Movement To Boycott Your SEX KITCHEN .Maybe You Dont Have Daughters But We Do.And Again SHAME ON YOU.

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    1. I totally agree with you! I will not be a patron of Carl's Jr any longer! If you can't put tasteful commercials to sell you food what makes you think two women showing their buns are going to sell your burgers! I have an adolescent granddaughter and how dare you put your sexual ads during primetime. I am discusted by your distastful commercials!

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  18. We've seen your advertisement tonight for the Memphis barbeque burger and it is disgusting. It is too bad when I can't even watch the commercial with my 12 year old grandson and not be embarrassed and offended. I always understood that carls junior was a family restaurant. We have always enjoyed eating at your restaurant but we will not be eating there any longer until your commercials are cleaned up and proper. I will certainly do my best in the future to persuade my friends and family to avoid your restaurants. We are going to try to accomplish this by social media.

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  19. Hey CKE! Whats the matter? Is your food really so nasty that you have to resort to exploiting women's bodys to sell your food? You are a disgrace to this country and show a perfect example of how a business should not be operated. I will be contacting my local tv station to see if they will pull your ad, Oklahoma Attorney Generals office to see if they can file any legal action. Oh wait one more little thing here. You have no service agent in Oklahoma which is required to operate as a corporation in this state so I guess a phone call to the Secretary of State of Oklahoma will be in order as well. And last but not least I will be filing a formal written complaint against you with the FCC. I sued your company about 8 years ago when your employee damaged my car and won. What you wanna bet I don't lose this one either. I am going to do my best to get you closed down in Oklahoma. There is enough trash and moral decay in this country without a company like yours spreading more.

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  20. Aug, 5th 2012. I happened to see a Carl's junior ad two days ago while sitting with my 16 year old daughter. It was obviously sexual with two girls in bikini's turned on by the food and turned on to each other. It implied that they were about to have sex with each other and using food to exploit that. And then showing two young men turned on by that idea, Bisexuality has been being pushed on our teenagers for quite some time now and Carls Junior has jumped on the amoral bandwagon. I will not be eating there any longer and you need to remove that ad please, Cindie from California!

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  21. To whom it may concern:I recent your sleezy commercial when you use and exploit teenage girls to promote your product it is disgusting,to me I consider your company as a preditor to teenagers. your commercials should be band.Everytime it is played it makes me cringe. I pray and hopethat your company would stop making does kind of commercials,consider your children and your grand kids do you want to implant does kind of ideas in their mind?

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  22. WOW! After reading all these other posts, I had to post my experience. I saw the ads for the memphis burger on tv and was more impressed at the burger itself. I finally get out of the house and get a chance to eat that delicious looking burger.(Atascadreo Ca.) When i was ordering i had a hard time reading the menu board, so i asked what the difference was between the 6 something and the 3.79 burger and i was told the 6 something burger came with fries and a drink and the 3.79 burger was stand alone. So ok, I just wanted the burger and ordered the 3.79 burger and a root beer. My mouth was watering lookin at the burger pic on the menu as i waited. The cashier brought my burger pretty fast.(i'm guessing it was already made)I tore into the wrapper to feast and i could not believe what was in front of me. This was the MOST disgusting burger i had ever seen. It looked NOTHING like the pic. I could'nt even see the burger let alone the pulled pork, all i saw was a small BUN. I opened the burger and was even more disgusted. Well i took my burger back to the counter and asked for my money back and told the manager that this looks nothing like that pic and he told me "thats cuz you did'nt order the 6 something buger) I asked him how he could sell this to people and he did'nt answer me and refunded my money. I'm so tired of being DUPPED by ads only to be cheated. I'll NEVER eat in a carls jr again...

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  23. Over the past couple of months i have visited your store ( restaurant 1100614) here in Sacramento. I have been there four times and every time i have had huge issues with that location. On September 15th I would receive a burger with half a bun and a chrome color on the top half. When I return the burger the manager told me that it was common to have chrome on the buns because of the grill..(wtf?) The manager also did not want to replace my order because I only had the burger messed up even though I drove back to the restaurant. he also watched me leave the store and made comments to the
    employees about me.
    About a week later I was missing 2 chicken sandwiches and I was given no receipt (also no receipt received for the above incident). When I walk into the restaurant this time i asked for the manager and the employee who ran into the back.
    On October 18th the open sign was on 5 minutes till 6... not knowing that the store location open at 6 I waited at the drive thru nobody answered I went to the window and was laughed at by the employees telling me that they are not open even though the open sign was on when I drove to the front of the store the sign was magically turned off.
    And with my girlfriend on October 24th we went for the biscuit breakfast at that location and made jokes that something might happen not realizing when we got home they were missing our drinks... this is when I called the manager at that location and ask for the customer service district managers number when I call the number I got a voicemail but I could not understand the name
    of the woman who is the district manager I left a very detailed message with my phone number twice and received no call back it is now October 31st
    I just called for a second time to the district manager and now I am looking up to find a way to get through to this location...I've spent alot of money and i can see a slip at a location once..but everytime..and then to be treated poorly reflect Poorly on ur franchise. Please do something about this. If u need more info please emailing me at [email protected]



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  24. my husband has been a fan of carl's Jr for years but after
    our recent experience-no more. At the store at Ina and
    Thornydale in Marana Az, he got a hamburger that tasted
    terrible. We brought it home for the dog and when I looked
    at the meat, it looked like it had some kind of filler in it
    or all fat, but he said it did not taste like fat, but it was
    awful. I ordered a quesadia and it was awful and the onion
    rings K(that I had to ask for twice) tasted like they were
    cooked in stale grease. Awful. Next time we will go to In and Out, maybe smaller but they taste good.

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  25. this Sunday at a carl Jr in Westminster orange county, we bought a combo and as i was half way through the hamburger i notice something hanging out of the meat, it was a worm and looked like bunch of little legs, i called the location but never got a manager to take my call, i called corporate and all they did was say they would reposrt it, like 30 minutes later i get a call from the manager westminster location asking if i wanted a refund, i asked her if that was all she had to say, also i told her how Sunday i couldnt get a manager to take my call and she said they were busy and once again asked if a wanted a refund, instead of sounding concern for what this location is serving our people. i contacted the health department and hopefully they will be able to inspect this location.

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  26. I am highly disappointed in the DISGUSTING ads you use to
    sell your products!!!
    You are suppose to be a Family Restaurant!!! What does a young girl in a skimpy bikini have to do with selling food?
    It looks like from reading the above comments, you will have alot more fewer customers stepping into your restaurant, including me.

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  27. I've been visiting you resteraunts for years and I don't know how to order your fried zucchini and get them cooked not well done just cooked. I was wondering if there is something to tell them when ordering. Usually I say extra crispy or well done but I really just want them cooked. Mostly the come almost raw. The batter is still wet. I can't imagine its healthy and before I get sick or stop going to your resteraunts I thought I would at least ask. And or bring it to your attention. When they're cooked its the best ever.

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  28. Carls jr store in bakersfield ca the brimhall location is the worst place tonight I had three hamburgers with no meat and other customers with wrong orders throwing food back on the counter we got another refund for the order we waited 20 min on for what no meat not only that but the manager took our money and then turned around and started handling food without washing their hands how disgusting this location cannot for the life of them get anybodys order right someone please do something to Fix this some employees need to go that's thst

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  29. Employee at south San Clemente location charged me for two orders of fries. Brought it to her attention. Took way too long for refund. She acted as if it was my fault. Very slow response from manager. He told me to take it easy. He gave me cash back from credit card purchase. ???

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