Bojangles Corporate Office Headquarters

Bojangles Corporate Office Headquarters
Bojangles' Restaurants, Inc. (Bojangles' Famous Chicken & Biscuits)
9432 Southern Pines Blvd.
Charlotte, NC 28273 USA
Corporate Phone Number: 1-704-527-2675
Fax Number: 1-704-523-6803
Customer Service Number: 1-800-366-9921




103 comments:

  1. I enjoy your food until I have to remind the people to put on gloves.What they want to do now in assembleble biscuits with one gloved hand.Most of the time they end up touching food with their bare hand.
    The restaurant is in Cary NC
    820 E.Chatham St.
    Thank you

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  2. I love Bojangles!!! My Bojangles has a buffet every Wednesday!!! But when I am insulted and told I cannot take my left overs home with me, then that is certainly the most selfish thing I have ever seen anyone do. Inturrupting me, telling me I am not allowed to have a box for my LEFT OVER BISCUITS is 1.) Ridiculous in all point of views and 2.) Very rude. "it is all you can eat while you are here, and you're not allowed to take food home" WOW.
    The restaurant is in Aberdeen NC
    1897 N Sandhills Blvd

    Thanks

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    1. You are an idiot. Think this through. No buffet allows you to take home left overs.

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    2. No place allows that and stays in business.

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    3. In two words: ZipLock Bags! You paid for it and it is on your plate, I say it is yours.

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  3. Appauled is all I have to say about Bojangles and I now will go back to KFC. I ordered a chicken sandwich and ask for honey mustard and they informed me that it would cost me and additional 27 cents per honey mustard as they only provide honey mustard for chicken strips. I cannot eat mayo so I now assumed they want you to eat a dry sandwich. I have never been told this nor have I ever been charged in the past for this at any other Bojangles. Needless to say I asked for my money back and I would go elsewhere and then the attitude and rudeness sure started. All need to watch because they want you to pay for there food then nickel and dime you to death.

    The restaurant is in Tightsqueeze, VA in between Chatham and Danville
    29 South

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    1. Honey mustard is made with MAYO, mustard and honey...

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    2. Glad someone else said this

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    3. NOT all stores charge you for extra dipping sauce, mostly it was a franchise store that charge you. They can charger whatever price they want and put every special they want.

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  4. Hey first off I would like to say that I enjoy Bojangles food it is really good. But the reason i am contacting The corporate offices is A few days ago I filled out an application to the Bojangles In Granite Falls NC near Walmart and Today I went back to check in and see that the manager had checked it out and could speak to me about it. Well i went in and spoke to her but that was one of the rudest ladies i've spoken to in a while to have been a manager. She told me that "First you're hurting my business coming in here and Second if I would've wanted You or Your application I would've called and asked You for it." Will you guys speak to this manager because i feel she is making the company look bad and losing customers for the company.

    I very much appreciate it, Thank you

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    1. wow I wouldn't want to work for someone like that in the first place. Some people act like they are doing you a favor just by breathing. Maybe that store will realize that someone like that is costing them to lose a lot of money... or at least not make its full potential!

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  5. Today, was just another disappointing experience at Bojangles. Over the past few months I have stopped by various locations during lunch. With each visit it's always been an issue, from bad customer service, leaving items out of my order, giving me the wrong side items, burnt food and today an employee failed to give me my change back or a receipt. When I called the location and asked to speak to the manager they hung up on me. The food is good and I'm not writing for free items; just want someone out there to know the problems at several of your locations in Charlotte NC. I know I'll never see the $5.00 The Plaza Road location owes me but hopefully someone will take notice.

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  6. Today WILL BE THE LAST TIME I visit Your Bojangles In Yadkinville NC..I am DISGUSTED & IRRITATED With Them, They NEED A REFRESHER COURSE In Completing Customers orders.. The Last 5 Times I have ORDERED A Steak On A Bun With Extra Mayo & Tomateo, I end up with a PLAIN Steak On A Bun, You tell Them That is NOT Right,They Will Give You a Tomateo in A Piece Of Paper Or In A Box, for you to put on the sandwich,If I Wanted To FIX the sandwich myself ,I Would Have STAYED AT HOME...
    I Feel You Need To Have Someone Go In And RE-TRAIN Your Employees, It Is COSTING You to Lose Customers...Thank You

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    1. They do that because they aren't allowed to take food back, and you aren't about to Get another sandwich for free ahole..

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    2. Then maybe they should take the wrong sandwich back and give the customer a fresh one that's made properly. I doubt the original poster was looking for a free sandwich simply one made as it was ordered. And really.... "ahole" ??? What's the point of that? (Or are you the manager of that particular location? Which would speak volumes.)

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    3. Really Anonymous replier #1.... you're gonna call the consumer an ahole because a sandwhich maker couldn't make a sandwhich right!! That's their job!!! IF THEY CAN'T MAKE IT RIGHT THEY SHOULD HAVE TO MAKE IT OVER... AND OVER AGAIN UNTIL IT IS RIGHT. Isn't that why you order it the way you want it? Maybe if it cost the company extra, or even the employee, every time they got it wrong they'd learn to get it right!.... I bet I'd get a new one!!!

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    4. They take sandwiches back at the Bojangles in Ooltewah ,Tn and the will take back bo rounds too. I ordered a steak biscuit with tomato and wanted seasoned fries. The biscuit didn't have tomato and I got bo rounds. They took the whole order back and gave me what I ordered.....Most resturants, around here,will tell you to keep it because they will just throw it in the trash...not bojangles...

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  7. This comment has been removed by the author.

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    1. The person referring to someone as ahole needs a lesson in civility, manners and maturity. Why because someone has a differing opinion must you lower yourself to calling people names. It is evidence of an immature individual. Time to grow up.

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  8. I've been to numerous Bojangles restaurants from Charleston, SC, to Boone, NC, but I have NEVER seen one that needs a complete house-cleaning of the staff as the one in Murrells Inlet, SC.....and BTW, that is NOT Murrells Inlet, but actually the community of BURGESS.

    I'm not sure what the problem is at this particular Bojangle's, but EVERY TIME I go there, it's some sort of problem with something. The tea crocks are either empty, or one of the lazy employees just added a bunch of water to it, because they didn't feel like making tea. Go through the drive through, and you may not get napkins, straws, or a spork....I guess they expect you to gnaw on a cup of macaroni or green beans like some kind of neanderthal. Maybe that's what these employees do at home, but that ain't the way to run a Bojangles drive-through.

    On my most recent visit, this past Sunday, I noted that there were a total of 10 people seated in the restaurant. I counted a total of SEVENTEEN DIRTY TABLES, with no one sitting at them. I had to sit at one of these dirty tables, as there were no clean ones. There was no one in line at the counter, so, it's not like they were so slammed that someone couldn't go onto the floor and wipe down a few tables.

    Again, I'm not sure what the problem is. We've complained to the so-called manager at this store, not that it does any good, as she appears to be part of the problem....slack and lazy.

    Complaining to the lazy manager about the lousy conditions of their store, is about the equivalent of complaining to a crackhead about drugs in the community.

    So, instead, I'm posting it in a public forum, and if necessary, I'll make a call to the folks at corporate HQ, if they had any idea about the way the Bojangle's in Murrells Inlet was being run, they'd personally drive down here and jerk a knot in these slobs.

    So, from here on out, I'm done with trying to give them a chance at the MI Faux-jangles, I will do as I have always done, drive farther to the 'real' Bojangles at Surfside, where they have a real manager, and they know how to run the joint.

    And as far as that dump in Murrells Inlet, if that's the best you can do, you might as well close up shop.

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    1. OMG - This is exactly what I came here to say. ALl of the SC BJs are disgusting. I stopped once just to get some iced tea and immediately turned around to leave. I was that grossed out. Flies everywhere. However - Here in Charlotte, at the Midtown BJ (one of the cleanest around) an older gentelman decided to check the tea bins to see if they were full by dipping his finger in each bin. I was so grossed out!! I just called them to make them aware but I'm done. BJ really needs to clean up its act.

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  9. I have never had such a bad experience with a Bojangles! I visited this bojangles on my way to work one morning and bought a cajun fillet biscuit. The chicken in the biscuit was not cooked completely so I turned around (almost 10 minutes out and almost at work) and returned to the store asking for another biscuit and my money refunded for the inconvenience I had experience. The managers here were HORRIBLE!!!! Helen and Sarah were there names and they were the rudest people I have ever experienced in any restaurant or much less anywhere! They returned my money but refused to give me another biscuit! They then threw the receipt in my face and informed me to call corporate if I had a problem with it. I am disgusted by the way I was treated when I simply was just asking for them to FIX their MISTAKE in the first place. I will NEVER visit this particular bojangles again as I do not think anyone deserves to have someone throw a receipt in their face.

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  10. What has happened to the customer is always right? This corporation needs to do something major to their Manager qualifications. When you call a customer an "asshole" I think their is a REAL problem!!!!!! You can't ask for non-spicy chicken or a bag to put your dinner boxes in ???? Will NEVER return. Smithfield,VA

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  11. Hey Im a employee at bojangles in waynesville/ maggie valley store very nice place i have worked there for years. Well there is a new store manager there named Rebecca who has done nothing but bully the staff and even other management.. She is rude and shes always yelling in everybodys face. She abuses her authority.. and abuses the staff mentaly and emotionaly and i try to mind my own buisness but its hard when you see people trying to do there job the best they can and yet theres someone like her who makes every one stressed out and discouraged will somebody help us out please!?!

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    1. Have you spoken to your store managers supervisor?

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    2. in your Bojangle's employee handbook it clearly states that you are not to talk bad about Bojangle's or boss or co-workers. you should have talked to your AD or HR instead of blasting it on here

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    3. I used to be an employee of Bojangles,1st at the franchise in Hudson NC, my experience there was s fun one . All thru our training we had fun.After the store opened, we enjoyed coming to work.The only reason I left was I was needing insurance, I was told I could not get insurance.I worked out a two week notice .I went down to the Lenoir ,N.C.,a corporate
      store.My experience there was nice. I am a very good worker,always on time .worked whenever needed.I found that after I fell due to the stock(flour and other items left on the floor). I did not go then to the er at that time,but waited a day or two. Well ,long story short,I lose my job ,my good for nothing insurance, any unemployment benefits I might would've gotten from working three years in the Hudson NC store.I love the food the teas, an the employees I personally know .Lost my job when I finally went to the doctor for the pain I was in due to the fall I had at work.My family has never had any money to speak of. We try to keep our bills paid and food on our table. Seems like when a company has good employees,the company should at least try to keep them !!

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  12. I am currently an employee in the Bristol area. I have recently had to miss serval days work due to my daughter contracting a virus. All days that I have missed, I have had a doctor's excuse. I have even worked days that were covered by my excuse. Now, all of a sudden my drawer is coming up short. I am not ever allowed to validate my till prior to beginng my shift or after completion of my shift. I have now been suspended for two days because of this issue. In conjuction with being suspened I was written up for two offenses in the same day. I am not the only assocaite that was running that till. It is unclear to me how I am being held accountable for someone else accepting money on my till. The second write up was for the till being short $3.00. I feel that my current employer is attempting to get rid of me due to my recent absences. I am often left by myself running several aspect of the business. The turn over rate at my store is appalling. I feel the management staff is cause for concern as well. I enjoy working for Bojangles' and have no desire to terminate my employment, but I am afraid that I will have no choice in the matter. I feel discriminated againt and you have the right to know how the local branches are running your company and treating your employees.

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    1. It states in your employee handbook that you are not allowed to put any thing on social medias.... I would suggest you call your corperate nubers and immiediatly remove this post.

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    2. When an employee has a problem,who do they (the employees) have to to tell grievance's to ?Especially when the so-called manager,a punk who thinks he knows more than people who have been there three or more years.This "manager",comes to work drunk from his birthday celebration. There is one poor child, I think her name is Eden Richey, when she is working ,this creton fusses her out in front of customers and the employees.I don't know how she keeps her cool, I would have slapped him across the face if he talked to me like that . I think anyone there in your offices would have done the same thing. I and several people in my church come in every day. I can't be a good christian an let bad things to happened good people . I think corporate should send someone to the Lenoir NC store,as a mystery diner or something to see for themselves . I don't know his last name, but his first name is Matt. If anyone can get rid of him,your store in LenoirNC ;would run more efficiently, less animosity, and less stress for everyone that works there

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    3. don't accept the drawer until you count it, stop refuse to use the drawer when anyone else goes into it.

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  13. Unfortunately bojangles happens to have an employee who has decided to steal someones identity. I need corporate to contact me asap.

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  14. I enjoy bojangles food, but since you are not make your food hot and spicy anymore I have stopped visiting the restaurant for your none spicy chicken.
    I don't know what's going on in the restaurants in other places, but in Greensboro, NC at most of the Bojangles restaurants the chicken is not hot or spicy.

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  15. Bojangles is the absolute worst place I have ever worked for. Needless to say I only worked for 5 hours and then quit... The staff you guys habe in Jefferson, GA is awful. In orientation they talked about how its all about the customers and how they're trying to do all they can to make bojangles BIG... Well i'll tell you one thing, when you treat your staff like crap you won't have anyone to work to be able to make it all about the customers. On top of all that I still haven't gotten paid for the little time I did work. They gave me a global cash card and they haven't activated it yet. They didn't tell me anything about how I would be paid.. I'm very disapointed. They also don't have a phone number on the website to contact them. I'll never eat there again and I sure won't recommend it.

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  16. Your new coffee is not good at all.It is to strong and it taste terrible.I have seen several people come through the line to get coffee and when they taste it they throw it away.You need to go back to the usual coffee you did serve.

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    1. YES YES YES YES YES

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    2. Great Food

      Bad Coffee

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  17. I am an employee at the blacksburg Virginia store 890 our GM Patty is outta control,she is always dogging employees,she makes racial comments,she is running night shift with 3 employees while she has 5 plus in the daylight,she has been known to change dates on bad chicken and continue to serve it,when she gets mad at one employee she Riggs all the others asking managers to do write ups that are not true playing employees against each other and so much more please send Rochelle to our store for a full staff meeting...

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    1. You signed somthing stating you recieved a hanbook, you are clearly in violation of the posting you just posted. You need to contact your AD or the corperate office please.

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    2. I agree with this employee at bojangles. I am a customer I have applied at this restaurant twice and been turne down twiced they hired Aaron homeless man over me. They need to do something about this manager

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  18. I ordered you SO CALLED fried seasoned turkey for this past thanksgiving when I arrived at the restaurant to pick it up it was NOT fried and frozen you need to address this as this is 100% total faults advertizement and when I spoke to the manager there they said they have no way TO FRY THEM.. I SAID LOOK AT THE ADVERTIZEMENT AND LOOK AT THE PRODUCT DO THEY LOOK EVEN CLOSE. Of course he said NO.. I was finally given my money back but was unable to get a turkey cooked due to the time so ended up with no turkey for thanksgiving.. I will never recommend this service..

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  19. well i go to bojangles alot in elizabethon tn, food is alright but there main issue is , ive seen 10 customers when i was there have to ask for a brown biscuit,, most of the time there white not done ,, doughy !! but the main reason i posted was because of a road rage employee,, after eating in this resturaunt one of your employees bout runs over me and my kids cussing me leaving,,he was off the clock but he still had your uniform on. then i go back to bojangles and he's working on the clock saying stuff and laughing because he safe behind your counter,,i ask a employee what his name was and she said brad weaver,, so i was hoping he would go on break to the parking lot when i was there,, but he didnt but i will go to jail for assault ,, when it comes to my kids getting hurt,,if this little boy cant handle his bojangles job maybe he needs to work somewhere else,,thats the kind of customer service you like, well you want get no more my money in elizabethton tn

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  20. The BJ in Raleigh nc on atlanta ave needs a complete house cleaning of staff. the can not speak or hear enghish and the do not know hoe to count money. today I was charge 1.17 I gave them 1.25 and the girl at the windom did not give me change back so I told her she own me change she said I gave here a 1.05. If it was a 1.17 and I gave here a 1.05 why didnt she said I owe here more money. The reason was she owe me money. they will jip ou at every turn and protend they did not understand. they need to get rid of all staff at this location.

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    1. It looks like you don't speak English either.

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  21. I just moved here from phoenix.I was coming back from raleigh to huntersville and I stoped at a bojangles in high point.I told the girl I needed a bit to look at the menu because I have never been at bojos before. She looked at me like I was from another planet. she called the manager over and he was great. they both took care of me, and the food was great. I will never go to kfc again.

    David n.

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  22. BJ Corp Headquarters take notice of this Franchisee!

    Location: "Tri-Arc" Foods & it's corporate office based in Raleigh, NC has the worse customer service ever! It's a no wonder their area locations have so many compliants (the apple doesn't fall far from the tree). 12/7/12, I had a manager at the Fuquay-Varina, NC store to tell me I should go to Smithfield Chicken & BBQ for a better price and more chicken when I questioned the price! When I brought the incident to attention of the executive management in Raleigh (on 12/11/12) Amanda, the assistant to the President of Tri-Arc), said this manager did nothing wrong in suggestion to cancel my order and for me to go to Smithfields! I told her I didn't feel appreciated by this comment or that my money was welcomed so I requested a refund of the order of $11.84. I was told (by Amanda) they would not send me a refund, so I decided me or my family would NEVER eat at a Bojangles location "ever again" that is owned by Tri-Arc (any of their 48 locations)! Let's see how long they stay in business with an attitude like this. When you lose one customer, you've lost a thousand thanks to social media! I am SO glad to see there are other compliants about BJ, hopefully they won't go unnoticed.
    I am also going to contact our local TV stations to draw attenion to Tri-Arc's pompous attitude and bad personnel.

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  23. I was at the wendover store in greensboro nc with my boyfriend. The girl at the window knew him and when she opened the window her exact words were "allen you aint shit and u never gunna be shit" i found that to be VERY disrespectful i was shocked that an employee would say something like that while working. I feel it should be addressed to employees to stay professional even when they know someone. I wont be going back to any bojangles after that. Im disgusted with the immature employees

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    1. lol chill out I agree it was unprofessional but clearly she was joking lol that's a little extreme to say you won't go back to another bojangles after that but hey they aren't missing out on any money *shrugs*

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  24. My husband and I visited one of restaurant in Winston-Salem for the 2nd time and it brings me no pleasure to say that what they served there tasted like old grease. I didn't finish my biscuit with gravy, the taste was awful. The ice tea was good, please help this store, and elevate the taste and quality of the food. My husband Loves BoJangles and even he was quite dissatisfied and disappointed.

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  25. My friend and I stopped at the Bojangles in Whiteville NC Sunday on the way home from the beach. The bathrooms were nasty, they lost our order, no gloves on the workers, filthy ice buckets, and the seating area was also dirty and nasty. And I usually like the food but we threw it away. It was a horrible visit. We won't stop again. Where are the health inspectors and the managers?.

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  26. Just went to the Bojangles in Dallas, N.C. I pulled up at the drive through speaker at 9:47 they waited until 10 to take my order then told me they didnt have anymore and wouldn't have anymore tonight. This really bothered me and I will be letting all of my fiends on Facebook know about this. Please fix this issue because this was notprofessional good thing KFC was beside of them

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  27. So I was just cursed out by a manager at an Alabama Bojangles. I was applying for a job and had my interviews and everything. I was told to call back for about a week, couldn't get in touch with anyone that could tell me anything about my status. So I called this a.m as told numerous of times. Finally got an answer and I was trying to explain my situation, and the manager blatantly cursed me out told me I had an attitude and would not be working there. So disrespectful. The guy cursed my mother and she has been deceased since 1999. I am 22 years old and unemployed and really need the job. I was ready to work since my first interview. Im just so distraught over this matter.

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  28. Love my Bojangles chicken. Problem for me....they used to have such fluffy biscuits. Now they are soaked with butter, crispy and flat. Please bring back a fluffy biscuit and let some of us butter our own.

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  29. Bob

    I patron the Upper Marlboro store regularly on my way to work. There is a African american woman with short black hair & dark skin.
    She is one of the managers their. I have never seen anyone so rude in my life. She yells and talk so rude to some of the employees.
    She can also be disrespectful to some of the customers. What ever happened to customers are always right. You serve people over cooked sausage, burnt bacon and hard biscuits and expect them not to complain. She rolls her eyes at customer that have complaints. I know because she have done it to me more than one occasion. I also witnessed her treating others the same. She even argues with customers. People with bad attitudes and manners gives a business a bad reputation. I am so disgusted with Bojangles. Great menu to choose from, but awful management. I am so done with spending my money there. Would not recommend Bojangles to anyone I know.

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  30. I visited the bojangles in Lexington, North Carolina for the first time, and I enjoyed going there. The place was clean and quiet. The staff, Angie, Brittany and Jermain were wonderful. I went back the next day. Customer service.... Great!!!!!!

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  31. wHaT aN IDIOT! who thinks you can take home anything from a buffet. You are the selfish one. With people like you, no buffet would stay in business. Lets see.. I eat all I can and then get a box to put all my leftovers... the 6 pieces of chiken I took but couldn't finish, the big bowl of dirty rice and oh! another container of mashed potatoes and mac and cheese and a large drink. I will be set for the next couple of days.. Dude, if you find a place like that anywhere, let me narrow it down..., in this universe, please let everyone know. Your dad should have smacked you upside your head so you wont pollute this planet with your stupidity. Sincerely, G.

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  32. the Bojangles in blacksburg va sucks

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    1. Well I can tell you one thing if you have Anything on your background it can be something from 1993/2003 the will turn you down no matter what now that sucks. And they wonder why people's lie on their application....but I bet if you go to any bojangles they have people's who's from a per-release centers now how in the hell did that happen....BULLS*****

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  33. First I love your food, I wish you guys would have cajun fried chicken. Your cajun biscuits are really good. I think if you came out with the cajun chicken. You would give popeyes a run for there money.

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  34. The Bojangles in Louisburg, NC food is good. The management is not professional and does not need to be in a position that serves the public. Personal conversations and when disciplining employees should be a private matter. I have witness several incidents when visiting Louisburg Bojangles of rudeness and a lack of professionalism. As a mother I would not tolerate anyone speaking to my child in such a disrespectful way. Professionalism is the key to a successful operation. More manager training is definitely needed for Louisburg Bojangles. Thanks

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  35. The Bojangles in Newport News sucks.went thru the drive thru 3 times to get my order right. The manager and the one that packed my order gave me a hard time and of course the white man that took my order was the one that was blamed.I will never go back there again.

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  36. I want to know why they serve only cajun chicken. Not all of us out here can handle that spice. We stopped in BoJo here in Powdersville, SC on Hwy. 153, and we were dying for some chicken, and we were told that all they serve is the cajun chicken. Needless to say, we were very disappointed. We had gone to this particular BoJo's last year for breakfast, and the chicken was definitely NOT cajun-style....it was mild and very good. They need to have "regular" chicken for those of us out here that can't handle that spicey taste.

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    1. I went to a BOJngels today for chicken. My first time there. I asked for the 2pic special with 2 side offer. Frieds, 2 breast, roll, I told the girl that I didn't not want cajun chicken, and could I get fries with out salt. I was told I could get that. I got my food and the chicken was cajun and fries were covered in salt.
      after I had paid for the meal and started It was not what I ordered. I went back up to the cash reg, I told the girl that the chicken was cajun and there was all that salt on fries. she told me, that the 2pic specale breast meal was only made with cajun checken. They fried up frieds 3 times and 3 times they put all the salt and seasoning on them. I said, NO SALT. they finaly got the frieds right. I do not know why reg chicken fried chicken can not be offed in the special. I was told that was the way it was. I HATE PAYI NG FOR FOOD I CAN NOT EAT. So I like others will not go back to a BOJANGELS again. HAPPY EATING.

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    2. BoJangles has chosen to sell mild Cajun chicken. This is NOT any one restaurants doing. Some franchise location MAY sell chicken that is not spicy but ALL corporate owned stores sell on mild Cajun. As far as the fries no seasoning that should have been done as requested and they should have told you about the chicken. But If you don't want Cajun chicken go to KFC.

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  37. After reading some of these "complaints" it's no wonder working in fast food is so mentally draining. For one I will never understand why people say that employees never get their order right when they can't type in compete sentences. Which I am assuming that you can't speak English. Then other say I can't eat item A but I can eat item b which is made with A. And them there are people who will keep going to a location the is bad or where they are treated badly. WHY? Go to the better boJ or somewhere else. why would you keep going and spending your hard earned money somewhere your not happy? As for the stores that are horrible report it and don't go back and let the company take care of it. This is from a BoJangles employee whose store (although not as bad as some of these) Is being worked with as far as customer service. If you complain corporate will take care of it but they have to be give the time to get resources together.

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  38. I work at the Bojangles on Northhampton Blvd in VA Beach. I have a second job at hardware, so I called in to tell the days I could work. They NEVER call me back and they ordered another worker (Someone who attends my school) to tell me to come in. They have my number, and are fully capable to call me. Today I went in to get my paycheck (One from last month) and this lady (Mary, a black manager) refused to give it to me. She told me she was on lunch until two PM when it was 11Am. I saw her helping other customers in her spare time. She never even washed her hands after doing trash to moving to peoples food. I have her on video refusing to get my check and refusing to give me her last and REAL first name. I don't know a mary there. I am VERY disappointed and about to sue them for breaking laws. I asked if she'd mail my check, and she told me "To bad, sucks to be you. I ain't paying for a stamp!"

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    1. Did you get your check? Mary should BE FIRED!!!! which boj is this-do you still have her on video-you could post it on u=tube!!!!

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  39. 9.7.13 8:25

    615 NE Main St Simpsonville, SC 29681

    I was very dissatisfied with my service at this location, I was on my way to work this morning decide to stop at your franchise. I ride a moped, short commute. I sat wait for over five minutes with response from from drive up window. If that wasn't bad enough, when I pulled up to the window the manager DID Not offer any assistants what so ever. I will be finding another avenue to voice my displeasure of the service I received today.

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  40. I visited your establishment today and there was a young pregnant woman working there in the back just cursing out an employee. She was so very rude and nasty that she messed up my whole day. I was in the dining room and I hear her from the kitchen. Very bad look for your business. I will not be planning to visit that location again.

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  41. I am a employee at the Bojangles in Windsor, NC I must say that it is new for me to work in the fast food business. I been there for a year and I am learning a lot about the business. I will admit that at first the staff left something to be desired, the management team especially. Over the past few months we have gotten new management the district manager is still around and is trying to ensure good quality service. I noticed that smiling was not everyone's best quality nor was the phrase " the customer is always right" and I when I was moved into the dinning area and front line I decided to do something about it. I do all I can to ensure that Bojangles doesn't receive a bad rep for customer service and I try to make sure that I do my part in making sure that it is very clean. I just hope the one day I can join the marketing team.

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  42. My daughter works at the new Bo jangles in hope mills NC on corporation drive she worked a nine hour shift 5:15am to 2:30PM a couple days ago. She is 17 and she did not receive a lunch break or even a bathroom break. The manager is Jacky Nelms. this is no way an employee should be treated especially a minor.

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    1. My daughter works for the new one in Quinton VA and had the same thing happen.... 10 hour shift with a 15 minute break. When she mentioned this to the district manager she was told "well you got a break didn't you?" Now they have a new night manager who, while more timely than Da'shawn who would lock the door at closing and not let the kids out until everyone was ready to leave (meaning my 16YO was driving home at 2 in the morning when her shift ended at 12), doesn't know how to manage the business - how do you run out of food in the middle of dinner service? - and fails miserably in the customer service area. The morning manager Quinn is wonderful. I wish they could clone him. Friendly, personable, efficient, all-around nice guy. This new guy stinks. They're losing customers left and right because of him and all he seems capable of doing is yelling at and blaming the kids who work there. The problem isn't the employees... it's the manager. The place ran fine before he got there.

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    2. A friend of mine works at this Bojangles in New Kent, she is always telling me one of the managers is always harassing her and yelling at her. Then she proceeded to tell me he told her to go into his office for a headset, he put the battery in the headset and gave it to her. She says he grabbed her by the wrist, turned her around, and asked repeatedly why she hasn't told her about her day and such. I sat in Bojangles tonight while this manager is working and watched him harass her to the point of tears and stare at all of the female employees (ranging 16-18) in a sexual manner. She told me she has spoken with Quinn about this but nothing got done about it. She also claimed he changed her and a few other employee's hours today right before she got there from 11 to close without any consent and when he was questioned about it he blew it off and said nothing. I could be wrong, but I believe according to federal law, management cannot just change your hours around without your consent the same day you're already supposed to work at a different posted time. On top of that she's terrified to work with him due to the harassment.

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    3. Does your friend still work for bojangles?They can file a complaint with the EEOC. If you complain to H.R-They may cover it up! Also! They can call the Wage & Hour Div 919-790-2741. About you friends time being stolen. If you friend files a complaint while they still work their -The EEOC will protect the employee. Are their others that are being treated wrong-they can file altogether. Be sure to give complete details(time & dates-full names of managers)Make a record of daily issues. YOUR FRIEND CAN SUE IF WRONGED!!!! BUT! A COMPLAINT HAS TO BE FILED WITH THE EEOC FIRST! IF THEY FIND WRONG DOINGS! THEY WILL SUE FOR YOU...

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    4. Does your daughter still work at boj ?. This is fully against the labor lawCALL THE LABOR BOARD!! Manager needs to BE FIRED!!!!!

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  43. A few years ago, I went through the training to become manager. At first it seem ok. Then the real truth came out how Tands/bojangles handles their business. The owner was the one who was over DOT in Raleigh when Easley was in office. The owner of bojangles was letting Easley use his plane in return for favors. The Lt gov called for a look into the matter. The owner left DOT. HR is the worse run operation I ever seen. The employees are treated poorly. Most are given low hours so the company doesn't have to give benefits.If you are fired- HR will lie & fight for you to not receive unemployment insurance. A lot of the managers steal employees time & will get rid of those who complain about how they are being treated. A lawsuit was settled by a employee for a sex issue. Now Tands/bojangles has to report any sexual misconduct to the EEOC. WOW! YOU GO BOJANGLES!!!!!

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  44. I visited the bojangles in Dallas, nc. I was going to get breakfast and the young blonde headed girl was rude to me. This isnt the first time shes acted this way towards me. I felt rushed and I felt like she smarted off to me. I would like to see something done about this, as I often come there.

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    1. That's why you have to pay first.

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  45. I enjoyed the food at marietta georgia the workers were rude the store was cleaned but what i do not like is the workers date each other like regina powell rite in front of me as i eat i just wish they were professional like popeyes

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  46. For at least two years, I have driven by a sign on Bragaw Lane, Chocowinity, North Carolina, announcing a new Bojangle's coming. Can we get the sign down? It is ridiculous to look at his day in and day out when Bojangle's is not coming to this town.

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  47. Bojangles in hartwell ga can be a better place for people to eat and enjoy but their is alot going on that shouldnt while customers are in the building that shouldnt.employees not getting their vacation days like other people and its wrong.manager doesnt seem to be happy.doesnt care what is going on.

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  48. I am currently employed with Bojangles in Atlanta Ga,on Fulton Industrial and for the last couple of months I've been treated unfairly all because i filed for unemployment. I have been written up twice for the same reasons but I didn't sign them because i didnt do anything wrong,and now I'm suspended for a whole week. This situation has been so stressful to me. I dont know who I can talk to about this because I fo not wamt them to get by with this at all.

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    1. Corrections- do not, and want

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  49. Bojangles in Hartwell GA are letting go all their employees all because some lady that is over management told them to do that.the employees do the best they can and firing all of them is wrong.and that jobs are hard to come by.I will tell everyone not to eat their any more because of this.pray that this store close down completely.I think they better management.and all the assistant mangers need replaced.you all need to better things and keep your employees happy.

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  50. Bojangles as a company is so rude. I called to corporate office and the lady transferred me before I could even finish my question, which wasn't who I needed to talk to!!!!! These people are impossible and uncaring!

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  51. Bojangles in Hartwell GA is getting worse and the mangers don't know what they are doing.mistreating their employees and have no caring heart.accusing their employees of stealing and that isn't right.bojangles is going to the dogs.telling everyone I know what is going on .wouldnt eat at bojangles who do not care about their employees.bring in better mangers or close up bojangles.employees are very fed up with all the hog wash.

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  52. I live in martinsville va and I pulled up to our local bojangles on virginia ave and I didn't get to order the woman said they were closed so I pulled around to see the store hours which said that they closed at 10 it was 9:50 she should have served me but I guess she closed when she wanted to instead of the time that was posted. This should not b allowed

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  53. I live in martinsville va and I pulled up to our local bojangles on virginia ave and I didn't get to order the woman said they were closed so I pulled around to see the store hours which said that they closed at 10 it was 9:50 she should have served me but I guess she closed when she wanted to instead of the time that was posted. This should not b allowed

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  54. I was in one of the store in B.C. 28713 saw a manger scratching her self and preparing the food with no gloves what going with B.J. not good for store

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  55. the store in Lexington sc #884 4863 augusta rd Lexington sc 29073 803-808-9314. has a very rude manager name ms. pat. if you don't get her out of this store . this store will not make it.

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  56. I worked for a franchise twice....the franchise owners are rude and do not care about the business....they own 5 stores and the first one they ever purchased is going to hell...they are now bouncing the checks of the employees....needless to say when my check bounced I quit my job.

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  57. I just purchased a spicy filet chicken sandwich from Bojangles famous chicken in Duluth, GA and after eating a few pieces of chicken, I noticed something odd about the taste, I looked inside and realized it's completely raw and warm. This franchise have been open less than 3 months, I called and spoke with someone name Ebony who seemed to care less about the situation. She said come in and we will replace your sandwich. I'm dissatisfied and disappointed. I don't feel well.

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  58. My daughter started her first night there ---and they put her in the DRIVE THRU!! What? And then when she was struggling they coudl not understand why and told he she woudl work the grill--if she coudl not hack that she was gone--now how is that supposed to make a new member feel welcome? IT doesn't and I am so furious right now I could scream--

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  59. Don't think I have ever seen so many negative comments about one restaurant.
    Justly deserved. I tried over and over to send my comment via their web site and you can't. They don't want to hear from you. You can retry forever.
    I hope all of the disgruntled employees contact the labor board in their state.
    The customers can contact the health dept. or Hotel & Restaurant Assoc.
    Who ever heard of a franchise under $10k ?

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  60. Location: 121 Main Road, Johns Island, SC


    Description: Yesterday, May 26 ~9:00 AM, I entered the first Bojangles entrance coming from Johns Island, S.C. There is plenty of room for traffic to enter and exit this particular driveway. There was a car waiting to exit traveling toward the Hwy 17 red light. As I was pulling into Bojangles, there was this huge pothole (Crater) as I was pulling in at a reasonable rate of speed. After hearing my car scrape underneath/and drivers side,I pulled into a parking spot and noticed my rim was severely chipped, my tire was cut on the side that now exposes the inner liner and blew out a new strut that was just replaced last week. My question to you, Who is responsible for the maintenance of the driveway? I have a pic(s) of the driveway and the damage done to my car?
    I went inside Bojangles and talked with the manager and she informed me they have had numerous complaints and they are not liable for any damage sustained to my car.
    However; I contacted the SCDOT and they informed me that the responsibility is that of Bojangles because it was their driveway and they too have had many complaints.
    I first talked to Lanequa Chisolm, the store manager, then I asked to speak to Heather Mallad, the Regional Director who refused to talk with me and was told they were not responsible but was given the owners name Kevin Archer.

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  61. I am a county employee and a regular customer at Bojangles Copperfield in Concord NC and the Kannapolis NC store. On last week, I was in route out of town and stopped in the Cabarrus Avenue store for breakfast. I was very disappointed and traumatized when I opened my biscuit and found a black ant inside. The manager was nice and returned my money on request but I now think twice before patronizing any Bojangles stores. How could there be ants lurking around cook stations? Disgusting!!!!

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  62. Just went inside a Bojangle's in Loganville, GA for the first time today. Took my mom because she wanted to try it out. We ordered biscuit and gravy also egg and cheese biscuit. Never again!! The salt over powered the food. We use salt but Bojangle's use is to the extreme. We mentioned it to the girl at the counter when leaving but she was flirting with some guys ordering and coukd have cared less. We came home and called the manager Rico who also could have cared less. He asked if we wanted a refund guess that's what he expected. Told him nope wasn't trying to get a refund just wanted less salt before somdbody gets sick from eating at his Bojangle's. He was rude and didn't seem to want to be bothered. Maybe a post here and a phone call to Corporate will bring him around. Also was kinda dirty inside and we sat near a tv mounted in the corner it was gross nasty. It was the older type tv. Get it right Bojangle's and we might give it another try if not always Hardee's right down the street. And they know how to salt their food properly.

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  63. What is going on here?!!
    BoJangle's in Tramway NC WAS the best Bojangle's in Sanford, NC. My husband and I have thoroughly and regularly enjoyed eating there....but today all that changed. Before today we always had FAST and friendly service. But today there was no cooked chicken and we were told that it would be twenty minutes before any would be ready. This is NOT what we want in a FAST FOOD restaurant! I had a similar experience 3 days ago when I went to the BoJangles in Lillington, NC. I waited in the drive through 22 minutes while the lady at the drive thru window talked to a car in front of me that got NO FOOD. When I pulled up she carelessly handed me a box with no bag, no napkins, and a tea that had tea running down the side! I have visited this BoJangles many times and have never had this experience. The lady was very unpleasant when I asked for a bag and a napkin. I will not be returning. As for the Tramway, NC BoJangles...if today's visit was any indicator as to what is to come....BoJangle's will once again be off our frequent buyer's list. Funny, we had a similar experience several years ago at the Horner Blvd. BoJangle's. We have not been back in YEAR's due to the poor service, long wait times, and poor quality of the food. I do hope you find the source of these issues and correct them expeditiously.

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  64. I am an employee at bojangles in Hopewell Va. Its an alright place to work... IF they would ever get the f***ing schedule right. They always post last weeks schedule rather than the current week's, also the last few weeks I have even called up to get my schedule and they give me the week prior's schedule. I have blamed by management for not showing up on days I was supposed to work when it was THEM that gave me the wrong schedule, leading me not to show up.

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  65. You all need to check out your Bojangles in Ooltewah,Tn. They're working some of their employees 60-65 hours a week, no break, no days off, and they are only getting paid for 40 hours. When the employee says something to the boss, they just turn and walk away...I know several people that work there and they all say the same thing. They're all looking for other jobs because when corporate took the store over , it went down hill...The bosses are hatefull and most of the employees are rude and act like they can't stand to wait on people..It takes forever to get your order. I went to the drive thru the other day to get my husband a combo and waited 10 minutes on bo rounds....and they always seem to have a problem getting your order right....You guys need to put a "spy" in there and see for yourself how bad they really are....needless to say I go to Sonic now.They have a pretty good breakfast....

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  66. Honestly, it's not the staff, it's the management and I can say that because I work at the Bojangle's in Walkertown and we must definitely do NOT treat or customers in the aforementioned ways.however, we are treated terribly and that should be a big thing to take note of. I've personally been hit by a manager at my location and yet I have still been respectful to my customers. I'm not sure what the people at other Bojangle's have wing with them, but I'm personally sorry that you ask have had bad experiences. Also, I'm sorry the company that I represent has also been represented so poorly by other people.

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  67. My daugter works at bojangles and shes still in highschool and they will have her work untill 11pm on school nights which mean shes really tired in the morning and i get calls how she sleeping in class i believe THERE IS A CHILD LABOR law that says no child should work past 9 !!! Education is very important and her boss there is just so rude and very ignornat please check on this bojangles 6403 Burligton rd,whittset,NC 27337

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