Bath and Body Works Corporate Office Headquarters HQ

116 comments
Bath and Body Works Corporate Office Headquarters HQ
Seven Limited Parkway
East Reynoldsburg, OH 43068
Customer Service Number: 1-800-395-1001
Email: [email protected]
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116 comments:

  1. I like to inform your company about illegal sales being used by the Store Manager in the Westland, MI Bath and Body Works Store. I only know her first name, Stephanie.
    She is constantly having unauthorized sales during her segmant to promote her numbers. Many employees have complained to the hot line. The follow up is the DM telling her to stop, than she gets back to the employee and threatens them if they call again she will have them fired.
    I am writing this to get help for the employees at this store. I cannot leave my name in fear of being further harrassed.
    Thank you.

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    1. I have been a loyal customer of bath & body works since 1991, I know everything about them I live by a regime they are pathetic in the Oklahoma area they do that there two but, with there promotion of shea butter has been around forever it drawls an older crowd what we love live by with bath and body works because it is like no other, know this the lotion is not thick anymore because god knows why and the smells are not strong like they used to be you could use these regimes daoily and be complimented with good skin out in the sun and if you exercise whatever. they are going cheap something has to be done, also it is I mean there going just of there name managers sales associates and not really loving the product having passion making it one of the prestiges store there are in bath & body like tiffany's I applied for there in hopes to get a manager postion they are not rude in an elegant manner they are rude like they are trying to protect there pot of gol status they could not do on there own and running this NAME into the ground, If there is people out there whom really love bath & body and the prestige ingridrients of the product that's why they are expensive but, now cheap trend to always use coupons there not making any money so I hope they caught on that's why they promoting shea give me break you would have to apply four times a day in regime to get the pure effect of Bath & Body work reall lotions and ect the only thing strong in smell is the spray and the car , and sometime OOOO I mean even there house warmer refills are not even smelling stron anymore I mean it we did a study of the change .. Good people MUST BRING BACK PRESTIGE IN BATH & BODY WORKS!! Lisa Oklahoma

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    2. What on earth are you saying?????

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    3. Oh honey, please stop talking. You're making people in Oklahoma look ignorant. I'm from Oklahoma and I am so glad I understand things like grammar and spelling.

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    4. I worked for 3 hours at a Michigan store and I got a new job offer which was a very good thing . But unfortunately The card that that corporate sent me would not take my pin # and when I called corporate I was on hold for a while. very unprofessional to do this to a former employee. #2 Issue Michigan store managers want you to call in 1 to 2 hours before your shift to see if they need you.. Which is illegal in many states . very frustrating.

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  2. very poor management at Bath & Body Works. Interviewed at the Oceanside, NY store for a sales associate job; all went well, the manager said he'd be in touch the beginning of the following week so I could fill out some paperwork; and get the schedule for training; never heard from Leo. In today's day and age; why do this. I reflects more management, and I plan on writing to the corporate office.
    Shame on you Leo, I'm not fond of anyone making a fool of me.

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    1. Your poor grammar and lack of sentence structure make you look like a fool, NOT Leo!

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    2. Oh my God what planet do you people come from?????

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  3. wall Plug- in Do not work they don't smell and you can't even open the cap need plyers and hammer.

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    1. You twist them the opposite way....

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    2. left handed threads

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  4. Air Fresheners do not smell also cap is so tight you cannot remove only with tool (plyers)

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    1. Twist it the opposite way.

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  5. I'm tired of being harrassed trying to shop in a Bath and Body shop. They think people are stealing all the time.

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  6. What happened to the old Sweat Pea frangrance body spray? The new Sweat Pea fine mist is not formualted the same and is not as strong as the old body spray. I do not like the new fine mist spray and am very dissapointed with it. The only product that I buy from your company regarding body spray, shower gel and frangrance spray is Sweat Pea. I don't like any other fragrance sprays. I would really appreciate if you company would bring the old Sweat Pea body mist back and add it back to the collection.

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    1. I so agree! I used to layer the Coconut Lime Verbena bath soap and lotion, and men would compliment me DAILY on the fragrence. Then the frangence was reformulated and it lost all it's impact. If you can't smell it, why bother with infusing it with frangence. No one could smell it anymore, so no more compliments either. B&BW... when you have a great smelling frangrence, why do you consistently mess with it until no one likes it anymore???

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    2. It's sad that both of you buy fragrances to get compliments from others. So, so sad.

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    3. Really??? Why the heck would one wear fragrances otherwise??? Of course one wears a fragrance to smell nice, hence, getting complimented. I mush say that your was dumb... Just thoughtless... Or as you would say, "So, so sad."

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    4. LOL, Got to love cell phone auto correct... The above on, May 30, 2014 at 11:37 AM, was to say, "I must say that your reply was dumb... Just thoughtless... Or as you would say, "So, so sad."

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    5. I wear perfume and lotion for my personal benefit, not to draw in others.

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  7. Around the years of 1999 and 2001 You had a WONDERFUL line of
    Draw-On Lip Crayon Shimmer Shades Collection. You the most PERFECT COLOR called "Prailine". Where can someone find those
    type of shades. I have not been able to find any other color like that for my lips since that color. Do you have ANY of that color left? Why did you discontinue those colors. There are Many, Many women who are looking for those colors today - even on ebay. Will you PLEASE, PLEASE, PLEASE, PLEASE consider bringing those Crayons and those colors back to us again!!!!!!!!!!!

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  8. In California, MD at bath and body. I was currently fired for a managers mistake. And since I found out I was pregnant they seemed to quit talk to me and acted unprofessional especially a manager named dawn. They fired me and weren't going to tell me. Until I called and asked what was going on because my friend was given all my shifts. She very rudely told me I was fired for missing 4 call ins when I only missed 3 and they weren't even my fault. Manager told me my schedule would be changed next week for my 2nd job. Turns out they never updated my availability. Seems to me they planned this out.

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    1. Management doesn't update your availability you do. And three was enough to have you terminated.

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  9. What is going on with the Bath and Body Works store in Mentor Mall, Mentor Ohio? The management is not friendly like they used to be. Since the store moved locations in the Mentor Mall, the management has been rude, and overpowering. Seems all they care about is pressuring customers into buying expensive items so they make their quota's for the day. It is quite obvious as many times we as customers overhear managers talking to employees and belittling them because they aren't making enough sales. This will backfire on them one day, as it turns us,customers away. What ever happened to kindness? Not impressed with the two new managers there, Kelley and Charr? (very annoying voice). They seem to treat the employees there in a degrading manner,whenever we are in there it is always noticeable. I and many of my friends choose to shop elsewhere. Product line has gone down hill as well.

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  10. Tell your sales girls to back off the customers. They are way too pushy. I left the store because of them. I watched several customers become uncomfortable because of the overbearing sales girl! Your stores are pretty and people want to be inside& look around. You DO NOT need overbearing pushy sales people! Come on! I've been in at least 4 stores in 3 diff states- all pushy. Very unnecessary . Whew thanks for.. Listening!????

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  11. How can I get more Vanilla Coconut body spray????

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  12. I have been a customer of bath and body for many years i love their products ,but what i don't understand is why do they have their employees burning candles or oil all day long in the mall. I work in the Baldwin Hills Crenshaw Plaza and all day long i am inhaling this burning smell i go home and can still smell these fumes i don't know if this is bad for my health or not but it is very uncomfortable and why should a company be allowed to impose on the respiratory system of every one in the mall. Some older people have respiratory problems and i am a senior citizen myself i just don't think it is fair or right.

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  13. I was at the Eastpoint Mall location (Maryland). My teen daughter was making a purchase and wanted to use a coupon. She was told that the sale had ro be $30 so I added my 3 items (there was a sale buy 2 get 1 free) The sales person Sabrina said angrily that I needed to get another item. I asked why, the sale exceeded $30. Sabrina instantly began to yell that I need another item, failing to explain the sale also included buy 3 get 2 free. After asking why again she continued to speak loudly stating again that I needed another item. Another employee came over and explained the other sale to me. This store needs to get rid of this awful rude person, Sabrina. It's bad enough a person can't shop in peace (followed around) then when you go to pay with hard earned money, your treated horribly. I can buy soap, lotion, and fragrances anywhere. In this economy, Bath n Body is a luzury. Money works everywhere.

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  14. I want to bring to your attention the Bath and Body Works in the Arsenal Mall Watertown,MA. The woman working there, Rachel(according to her nametag) appears emotionally unstable. She is constantly harassing customers, and I have also seen her belittle her fellow associates on occasion. On the numerous times I have been in this store, I always make a point to avoid asking this woman questions if she is on duty, because you never know how she is going to behave. I believe she may be a manager there, but not sure. The last time I was in the store I saw her bring a child to near tears, who accidentally knocked over a bottle of lotion.

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  15. I went to your store yesterday I had bought 3 of the wall plug in with the night light in it the oil leaked all over my paint and peeled off the paint I went too return it and the women was very RUDE to me. I explained the issue she finally Replace it. I had the one with the light but she wouldn't give me the one with the. My girlfriend couldn't believe it. She gave one without the light. Hope it is worth losing a custom. Yankee candle is right next to your store which I will shop they are always polite to there. Customer's. I have never had anyone give me the wrong item. Because they feel it was my fault. Are u kidding me

    Sincerely
    Holly Monfils
    49 Hazael st
    Providence RI
    02908

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    1. wow mine did the same fixing to send pictures soo mad that it did this took every bit of paint off

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  16. Will Bath and Body Works being paying overtime to employees working on Thanksgiving and Christmas Eve? They really need to look at how they treat their employees...

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  17. SERIOUSLY? Corporate is expecting kids (employees) to give up their Christmas Eve to set up lotion, sprays, and soaps for the big after Christmas sale? How money hungry is this company to not let their employees have time with their families. Some of these employees are college students who live HOURS from work and would not be able to come home because you want them to do a floor set?!?!?! What is wrong with management that they can't schedule accordingly (schedule those who are in the town or closer by). Even doing a floor set the night of Christmas or having things ready on Christmas Eve Day would be better than doing it right in the middle of the NATIONAL holiday. I've told my kids and their friends to give their notice. The mighty buck is not worth losing precious time with your family. SHAME ON YOU.

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    1. I agree this is ridiculous!!!!!

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    2. This is a ridiculous complaint. If you don't want to work the mandatory hours then quit.

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    3. I agree with Amy. When you are hired they ask you are you able to work those days so if you can't why accept the job!

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    4. Actually, you are asked to keep aces posted with the hours you can work.

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    5. I'm so glad I no longer work for this company. Over the last decade I've worked for them, their values have changed and they've become more greedy. I felt they lost focus with both the external customers (nearly harassing them while they shop) and the internal customers (employees) who they pay minimally and have outrageous expectations from. Working holidays is a requirement, but it's completely arbitrary as to why. Why? Because some financial strategist predicted that x amount more dollars could potentially be made by staying open x amount of hours later? Stop being greedy, Bath and Bodyworks. I used to love you and now it feels like you've stolen my last decade and my soul.

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    6. Thats the truth where are the rules is thsi a sweat shop Corp. WAKE UP!!!

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    7. Is it ridiclous or do you get a Bonus or your a DM

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  18. The Layton hills mall location managers Nicole , April, Kylie are very rude to their employees. Threatening them to work faster, be more energetic, smile more , comparing the girls to one another to make them turn on each other. Really, your store issometimes packed with people just simply trying to get in to get what they need. What do u want these girls to do, backflips while forcing products down the customers throat. Shame on you for discriminating, and using threatening tactics for what????? A bonus, more profit??? Or does it just make you feel good? No wonder why you loose such great girls and who's the brainiac that thought of call in shifts? What an a s s nine way to run a company. I hope somebody from corporate re evaluates how this company operates. Sounds to me like there are many non professional tactics being used here, if not borderline illegal.

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    1. This is what BWW Human Resources Dept allows or they have their heads in the sand. It wont be long before the employees turn on them

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  19. I want to say that there are many employees that agree with the comments made on 11/19 about working on holidays! Companies like this should be ashamed of taking away family traditions during this time of year. These are nationally recognized and Christian holidays. Stop taking away our culture and replacing it with more work and stress. Thanksgiving is a time to give THANKS not sell another bottle of body wash and Christmas is a time to reflect and be with your families not sell another bottle of hand soap. Schedule the employees to work during true work hours (set up things partially on Christmas Eve day when people are there and working and finish on the 26th a little earlier in the morning). Is it really necessary to work until 6pm on Christmas Eve? Is there an emergency purchase that needs to be made? The calendar states that these holidays come at the same time every year people. The requests of these young people to work in the middle of a holiday is ridiculous. Somebody need to stop this negative trend of working on the only days we get off as a nation and use some common sense.

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    1. This company does not care in anyway about their employees.

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