Bashas Corporate Office Headquarters

Bashas Corporate Office Headquarters
22402 S. Basha Rd.
Chandler, AZ 85248 USA
Corporate Phone Number: 1-480-895-9350
Fax Number: 1-480-895-5371
Customer Service Number: 1-800-755-7292

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  1. yesterday I went to your store located at 9925 East Baseline Rd and have never, ever , been treated so poorly and rudely. This incident happened on the 14th of March around 12:30 PM PST. I stopped to purchase some bacon at the butcher shop. After standing there for several minutes I saw that the counter girl was busy and there was a butcher there so I yell " help " and the butcher turned around and I waved and then he want back to cutting meat. I yell another time " help " and again the butcher turned around and I waved and smiled and then the butcher went back to cutting meat. Another customer came up and I said " I can't get any help " so I yell a little louder " a little help" when again the butcher turned around and again proceed to do what he was doing. Then some stock clerk yelled at me from two aisle over to ring the bell which I responded " why should I when the guys looking at me"! then she yells that there is only one person there to help and again I said " why don't you come over here and see how many people are here and that there was not one person". The other customer did ring the bell for at last 30 seconds and this time the butcher just ignored us altogether. Finally the counter girl came up and I got the bacon only to have the counter girl yell at me over and over as I left at the top of the lungs " thank you sir" " thank you sir".
    When I got outside in the parking lot the other customer came up with his wife and ask me to tell her what had transpired because he could not believe it either!!! no more Basha's for me thanks...

  2. I was recently in your big store in Casa Grande on Florence Blvd. I could not believe what I saw. The cashier was asking a question to what I could tell was a manager and he turned around, rolled his eyes and walked away while the cashier was still asking a question. I continued shopping and witnessed the same action again when a person in the deli was talking to him. Having shopped in this store for many years and not recognizing this man, I asked one of the employees who he was. I was advised he is the new store director. I am first appalled that he would treat his employees in such a way, but even more so that he did it where customers could witness it. I have been in the store only twice since this happened and I witnessed him being the same to employees. I have worked in customer service for over 30 years and would never think of rolling my eyes at my employees and if upset with them would make sure to pull them aside to talk to them. I feel he is rude and it will only be a matter of time that his behavior will trickle down to the work force. Something must be done. I do not know how sales are with this gentleman, but I have witnessed emptiness on the shelves and spoiling fruit and vegetables. The prior store director would not have treated his employees in this manner.

  3. Today as usual I spent over $100.00 on groceries at Bashas Lake O=Pleasant Road Peoria. I am a shopper in that store since it opened
    for the first time today I saw a little dog in a shopping cart with its owners groceries. I have seen service dogs in there but they are on the floor not riding in the cart I may put my groceries in. I told the lady at the service counte and she said they are no allowed to say anything to the customers . Why? And why can't signs be posted at the doors sayin only service dogs allowed in the building. And--why can't the employees advise the people of this. If this continues I will have to go to Frys which is a little farther but "No Dogs Allowed"

    1. State/Federal law allows for service dogs in any store, Fry's or Bahsa's. You do not have to have even a vest or other identifying article on the animal, nor paperwork. If the owner claims it is a service animal, then State/Federal law says it's service animal and you cannot have it removed. The only person allowed at Basha's to ask a customer about their animal is the manager to prevent complaints.

  4. Whiteriver Bashas #78 Store Director Nadia Kane
    This Store needs to be investigated I not only write and speak for myself but others many complaints but nothing is done We need a new Store Director She hires only relatives and friends this use to be a
    lovely live store now i cant stand to go there.cashers are mean horrible customer service is terrible You can not get an exchange or refunds The Store Director also let go of all people who use to work there i mean these people worked there for years these new comers dont know crap. How could she do this. Please help! We live in a small community where everyone is related.There is just no hope. The store is nasty dirty rats roaches dust on everything restrooms out of order some foods are bad.

  5. It is my understanding that when the Board of Health comes to inspect a store, especially the deli, all employees working in the deli should have a current Food Handlers card. Currently, there is an expired card (December 14, 2014), and 2 cards that are not displayed at all in store #120. If I'm required to be compliant with the health laws then why isn't anyone else? Managers do not seem to care about this as they have been informed.

  6. i worked at 59th ave and city location, i have never seen a company that was ok with sexual harassment from its managers, i worked under a night manager named James and i have never seen someone take advantage of their position like this guy, I've seen him leave beer in female workers lockers, as well as gifts for female employees, always lingering around female workers like a pervert, its disgusting, a man in a manager position taking advantage of his position, i didnt want to report anything in fear of losing my job, or creating any problems with him, and even when i made an annonymous complaint human resources did out of this place now, but if your a woman and looking to work at food city on 59th ave and bethany..dont do it, as long as they have him around its not a place for you

  7. I currently work in the deli at 75th & Thunderbird store #120. I've worked there for several years and the deli has gone through several managers during my tenure there. Currently, we have a manager who quite honestly is never around. When he is around, he doesn't pay much attention to the goings on between the people. One individual literally comes in and goes home whenever "her work is done." She does nothing extra, including informing the night staff of what needs to be done for the next day. This is a person who was a deli manager several years ago and had stepped down to take a regular line position. She is designated as a "lead" person, however, shows no initiative. Customers have questioned what her problem is. She always brings her personal problems to work, She is a F/T employee, however, she never stays for her full shift. This makes it very difficult for the next shift coming in because the work gets backed up. She continually takes about 4-5 smoke breaks each day she works. She punches out for a couple of smoke breaks, but not all of them. She continually calls off and expects other staff members to cover for her. As a lead person, she should lead by example. She should ensure that the next shift coming in has everything they need to do their job properly and should inform staff of any changes that might have occurred during the day. Since she never stays for her entire shift, we don't know if there has been any changes. With the manager always on vacation she should be the one in charge fully. The manager knows of these issues and has apparently chosen not to address them, as they are still happening. This creates animosity among the workers and an overall apathetic atmosphere. (Nobody gives a darn). I know that you're trying to make this store the place to go in this area, but if this keeps going on, that won't be happening. Please understand that I love my job and only wish that it could be done the way it should be done.

  8. I am currently working at the deli at 75th Ave & Thunderbird store #120. Well things have not changed since my last writing (June 5, 2015), and frankly nobody seems to care. The manager has not addressed the issues going on with this employee and the mood surrounding this employee has not changed either. She was scheduled for a 2 week vacation this month and decided to call off the week prior to the start of her vacation giving her 3 weeks vacation. Because of this, the manager was forced to rearrange everyone's schedule. When she came back from vacation, her attitude was the same. Constantly walking around with nothing to do or checking her phone.She said, "my work is done". Well this isn't a "My work is done" job. Everyone does everything, no matter how menial it is. There's no separation of night shift or day shift duties other than clean-up procedures which don't start until after 6:00pm. There is ALWAYS something to do in the deli, whether it's washing dishes, prepping salads, taking the trash out, straightening out counters and cases, taking temperatures, etc. There is no reason she should be walking around or bagging groceries. If everyone in the deli had her attitude, nothing would get accomplished. Customers are also expressing their dislike of her attitude.I don't understand why Basha's would want someone like her to represent their company. There are plenty of people needing jobs and would be happy to serve customers.

  9. I am currently with your deli in Chandler Heights, I have 30 years experience and I love working for Bashas. I neven talk to either Trey Basha or Brandon Bashas' nearly everyday, which is awesome because the truly are great guys. Of course I want thing to go the way the should at the Deli at the Mothership store the best, best, best service, quality, and experience AAA+++!!! There is a problem which I need now have to share. The management is scaring new employee's off with false hours/more than they wanted and most I would say 90% are currently looking for other employment!!! most have already found there new jobs but don't want to tell the Manager Tyler till the Axe falls. This is the thyme since I came on board! The Deli is run by a huge anxiety energy named AAlyheea Brady whom favors her boyfriend Chris Wilson every in positioning them 2 together into a co-dependency, disaster! WE NEED LEADERSHIP!!!!!!!!!NOT DATING GAMES! just look at tonight (9/14) who called in sick and who was off. I hope they hade a great weekend because at the DEli our jobs it was SLAMMED with a rookie, me, and a girl having trouble with her health,god bless her. Is there hope???
    I love working for Bashas' but right now it's leadership at night's is highschool at best. Please help,

    anonymous and caring


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