Bashas Corporate Office Headquarters

Bashas Corporate Office Headquarters
22402 S. Basha Rd.
Chandler, AZ 85248 USA
Corporate Phone Number: 1-480-895-9350
Fax Number: 1-480-895-5371
Customer Service Number: 1-800-755-7292

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  1. yesterday I went to your store located at 9925 East Baseline Rd and have never, ever , been treated so poorly and rudely. This incident happened on the 14th of March around 12:30 PM PST. I stopped to purchase some bacon at the butcher shop. After standing there for several minutes I saw that the counter girl was busy and there was a butcher there so I yell " help " and the butcher turned around and I waved and then he want back to cutting meat. I yell another time " help " and again the butcher turned around and I waved and smiled and then the butcher went back to cutting meat. Another customer came up and I said " I can't get any help " so I yell a little louder " a little help" when again the butcher turned around and again proceed to do what he was doing. Then some stock clerk yelled at me from two aisle over to ring the bell which I responded " why should I when the guys looking at me"! then she yells that there is only one person there to help and again I said " why don't you come over here and see how many people are here and that there was not one person". The other customer did ring the bell for at last 30 seconds and this time the butcher just ignored us altogether. Finally the counter girl came up and I got the bacon only to have the counter girl yell at me over and over as I left at the top of the lungs " thank you sir" " thank you sir".
    When I got outside in the parking lot the other customer came up with his wife and ask me to tell her what had transpired because he could not believe it either!!! no more Basha's for me thanks...

  2. I was recently in your big store in Casa Grande on Florence Blvd. I could not believe what I saw. The cashier was asking a question to what I could tell was a manager and he turned around, rolled his eyes and walked away while the cashier was still asking a question. I continued shopping and witnessed the same action again when a person in the deli was talking to him. Having shopped in this store for many years and not recognizing this man, I asked one of the employees who he was. I was advised he is the new store director. I am first appalled that he would treat his employees in such a way, but even more so that he did it where customers could witness it. I have been in the store only twice since this happened and I witnessed him being the same to employees. I have worked in customer service for over 30 years and would never think of rolling my eyes at my employees and if upset with them would make sure to pull them aside to talk to them. I feel he is rude and it will only be a matter of time that his behavior will trickle down to the work force. Something must be done. I do not know how sales are with this gentleman, but I have witnessed emptiness on the shelves and spoiling fruit and vegetables. The prior store director would not have treated his employees in this manner.

  3. Today as usual I spent over $100.00 on groceries at Bashas Lake O=Pleasant Road Peoria. I am a shopper in that store since it opened
    for the first time today I saw a little dog in a shopping cart with its owners groceries. I have seen service dogs in there but they are on the floor not riding in the cart I may put my groceries in. I told the lady at the service counte and she said they are no allowed to say anything to the customers . Why? And why can't signs be posted at the doors sayin only service dogs allowed in the building. And--why can't the employees advise the people of this. If this continues I will have to go to Frys which is a little farther but "No Dogs Allowed"

  4. Whiteriver Bashas #78 Store Director Nadia Kane
    This Store needs to be investigated I not only write and speak for myself but others many complaints but nothing is done We need a new Store Director She hires only relatives and friends this use to be a
    lovely live store now i cant stand to go there.cashers are mean horrible customer service is terrible You can not get an exchange or refunds The Store Director also let go of all people who use to work there i mean these people worked there for years these new comers dont know crap. How could she do this. Please help! We live in a small community where everyone is related.There is just no hope. The store is nasty dirty rats roaches dust on everything restrooms out of order some foods are bad.

  5. It is my understanding that when the Board of Health comes to inspect a store, especially the deli, all employees working in the deli should have a current Food Handlers card. Currently, there is an expired card (December 14, 2014), and 2 cards that are not displayed at all in store #120. If I'm required to be compliant with the health laws then why isn't anyone else? Managers do not seem to care about this as they have been informed.


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