7-11 Corporate Office Headquarters

7-11's North American Headquarters and Corporate offices are located in the USA. The address is below:

7-11 Corporate Office Headquarters HQ
7-Eleven, Inc.br /> One Arts Plaza 1722 Routh St., Suite 1000
Dallas, Texas 75201 USA
Corporate Phone Number: 1-972-828-0711
Fax Number: 1-972-828-7848
Franchise: 1-800-782-0711
Customer Service Number: 1-800-255-0711



7-11is a famous for their chain of convenience grocery stores. 7-11 built it's reputation with clean well lit stores that are open 24 hours. 7-Eleven Inc. is privately owned and it a wholly owned subsidiary of Seven-Eleven Japan Co.

25 comments:

  1. I recently was a PAYING customer at the new 7 11 store in Vancouver Washington located at East 4th Plain and Norris Road. I asked to use the public restroom and was told that it was closed due to cleaning. I thanked the employees and left. I went back to that same location and again was a PAYING customer and asked to use the PUBLIC restroom, only to be told that it was closed for the evening. The ironic thing is that they current staff at this location are RACIST AND PREJUDICE AGAINST THE HOMELESS PEOPLE IN OUR COMMUNITY. I AM NOT THE ONLY PERSON THAT HAS HAD A HORRID AND DAMAGING EXPERIENCE AT THIS STORE. I AM AN EDUCATED PERSON THAT HAS FALLEN ON HARD TIMES AND MY VOICE WILL BE HEARD. I HAVE MADE IT A POINT TO TELL EACH AND EVERY PERSON I KNOW WHAT I EXPERIENCED AND PLEASE TRUST THAT WORD OF MOUTH WILL TRAVEL FAST AND SOON THIS LOCATION WILL HAVE NO BUSINESS AND WHEN I AM DONE SPEAKING TO THE LOCAL NEWS STATIONS AND THEY INVESTIGATE 7 11 WILL SUFFER AS THEY HAVE MADE ALL OF US SUFFER. IT IS A SAD DAY WHEN THE EMPLOYEES SAY THAT TO A PAYING CUSTOMER ONLY TO BE CAUGHT COMING OUT OF THE CLOSED RESTROOM DUE TO THE FACT THEY ARE RACIST AND PREJUGDICE. I WISH THE STORE WELL SINCERLEY JOSEPH L. HASCALL

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    1. all because you couldn't use their bathroom?

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  2. I am a female who visited your store alone on Central Avenue in Valley Stream NY at 3:00am. To my surprise, the door was locked. This is not the first time this has happened. I thought the employee was in the bathroom. So I continued to wait and knock on the door to make him aware that there was a customer waiting. 20 minutes later, the employee pulled up in a vehicle, when he opened the store for me he started cursing and telling me to go somewhere else. I told him I would like to purchase my items and leave. He contined to curse at me and tell me that he doesn't care. I feel that customers should not be spoken to in this manner. I felt threatened and uncomfortable. He continued by saying that I should wash my face because I am talking sh** after I told him I was waiting for 20 minutes. Many customers approached the location while I was waiting for him to open and left because he was not opening the store. I do not have a drivers license and this is the closest store in walking distance. Because I purchased tobacco items, I showed him my restricted driver's license and he continued the verbal abuse by commenting on my license. I then explained to him that this is why I walked to the store and that I did not feel this was any of his business, or the business of other customers in the store while this abuse was continuing. I also work an overnight shift and would NEVER leave my store unattended and would NEVER speak to customers in this way or announce their business to the whole store. I would like the owner of the store to be made aware of the actions of this employee and have this employee penalized. I felt so threatened by him, that I was very close to calling the authorities on him.

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  3. I purchased gas at a 7-11 in Rowlett, Tx on Sunday. They debited my checking account for the amount of the gas PLUS an additional $100, which I am told is used to secure there is enough money in the account for the gas purchase. Fine. I understand that. I've had that happen at other gas stations when you pay at the pump with a credit card. But the money was always transferred back in the same day. It has been 5 days and the $100 still has not been credited to my checking account! I have been on the phone with the Rowlett 7-11 and my bank for the past 2 days trying to get this cleared and get my money returned to my account. I was told it would take 24-48 hours for the "deposit" to be returned but it's been 5 days. I live on a single income and because of this loss of the 100 I have not been able to buy groceries this week. I will NEVER buy anything from a 7-11 again if this is how they treat their customers. I have been telling my family, friends, and co-workers what has happened and they are appalled.

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  4. I have 2 daughters that go to our local 7-11every mornimg wich is conviniatly located across the street from their school...One Friday morning while in the store an off duty employee acused my daughter of shoplifting the night before! Wich its impossible because she does not go there at night alone. She grabbed my daughter by her arm and started pulling on her and when my daughter got loose she started verbably asulting my daughter!! I am very upset I called the corpoate office but have yet not got a call back...what would u do? I need advice...

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  5. Hello

    I bought a prepaid paypal card at your store in Walpole MA Store #32433. I bought this card because I wanted to put some money into my paypal account. I put $100.00 on the card. Plus $4.95 for the card After buying the card I realized it was a paypal prepaid debt MasterCard. This is not what I needed. I already have a debit MasterCard.

    I called paypal and they told me to return the card to the store.

    Your store manager refuses to let me return the card and refund the $104.95

    Please inform your store manager that I have the right to return this.

    Thank you

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    1. Jamie from vallejo I went to 7-! 1 I had bought rechargeable t mobile phone card I had already used it one time before about A t ago .so I gave the lAdy $60.00 to put o the card .go out to put the time o.my phone and said it been redeem .I cAll t mobile the said go back to the store. They said no I went back and forth good 3 weeks. April 13 2012 went in to 7-11 go talk with the manner of the store with mobile on the phone he told me I wasn't getting my money back and wouldn't hear anything from t mobile manger

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    2. The same thing just happened to me in one of the Richmond,VA locations. I'm very upset that I wasted $60

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  6. In 2007 I was an employee of yours. I was injured at work and I am now permanently disabled. My lawyer was in contact with your lawyer and I was told there was a settlement offer and I accepted it and I was told that I would have the settlement today, April 11, 2013. It never came and I learned earlier this afternoon that there was no settlement and rather then settling you wanted me to sue you. Thought you would like to check out the Lets tell 7-11 enough is enough facebook page. All I wanted was a peaceful settlement and conclusion.

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  7. Im a currant employee of a 7-11 in ca.and had to sing a write up for not enough hours for my ins{due to get this being sick and a family emergency}and they told my coworkers about it I thought that had to be private,also the store is not ada compliant is telling my coworkers a lagitament reason to quit

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  8. Today is 7-11's free slurpee day, right? I live in Riverside, CA. I took my kids to the nearest three 7-11s. They all somehow had their machines broken, so they couldn't honor the free slurpee. I told the employee that i was willing to pay for it, he stuck to his story about the machine being broken. They were rude in all of the stores. Why would you advertise something if you won't honor it? I will never go to ANY 7-11 EVER again! Why put up with this kind of cheap behavior? I can easily go to the neighborhood Circle K where they are polite, and greet you upon entry.

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  9. Anonymous October 2, 2013 at 8:50
    I frequent the 7-11 located in Bayonne, NJ at 34th street and Broadway. My concern is that there are small fruit flies or gnats constantly flying around the place. The store has to cover with plastic wrap the open donuts and pastries. I refuse to buy them because when i open the door these small flies come flying out. By the coffee stand the same is true. I can't understand why this isn't dealt with and as a customer I am subjected to this on a daily basis. How about using an exterminator?

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  10. I was recently in your 7-11 at 2800 Mountain Road, in Pasadena, Maryland, which is about .5 miles from my home. I was horrified to find the following product: http://www.amazon.com/S-W-A-G-With-Grudge-SWAG-Enhancement/dp/B0089WKFHO being sold AT THE FRONT COUNTER! I asked the attendant on duty if he thought that it was appropriate to sell this item on the front counter where children could see it, and if he would like to explain to his OWN CHILDREN what these figures were doing, and he responded that he would not. I asked him why he was selling it then in the area he was. He explained that he had only gotten on duty two hours prior. He admitted that he thought it was inappropriate. I told him that if people knew about what the product was, that he could probably sell it without selling it from a place that was viewable by ouor young kids. He removed the product and said that he would talk to his store manager/owner about it. I told him that I would be in on occasion, and if I saw it again, I would contact the owner first, District Manager next, and then the news media. Please review all of the materials that your stores are selling! 7-11 has always been a great family store...don't give it a bad name! Thank you!

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  11. Also, unrelated...My daughter was recently pumping gas at the same store, and when she was done, she started to remove the nozzle from the gas port. The gas continued to flow, however, because the safety latch malfunctioned and did not cut the flow off. She got gasoline all over her legs and car. The store manager DID ask if she was okay, but only after telling her to move the vehicle so that she could put down the cat litter or whatever it is to soak up the gas. They did no offer to call a paramedic or the fire department. My daughter came home and told me about this, and then she said that her legs were red where the gasoline got on them. She went to the doctor and was given some medication that seemed to help. That doctor visit cost $35. Just yesterday, my wife somehow wound up at the same pump at that store, and she told me that the same thing happened to her. I think that the pump # is 6. PLEASE have someone look at this pump so that a tragedy does not occur!

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  12. chicago,ill Bosses should take up tranting ,in treating there inployes with kindness not puting them down because the co-workers dont run around like superman,flashgordon.There co-workers do a good job but the bosses treat them badly because some never work in a store with real cold freezer.other work in stores cashers or stocking shelf ,or office worker . we are cusomers of 7eleven,other stores .But your store had four co-wrkers that were push around and the boss made fun at them .We realy mess them.

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  13. well here is something for you to read I go to the 7-11 store on fort myers beach florida they don't clean the soda fountain machines there is mold under nieth the rack its discussting

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  14. 7-11 in Lewisville TX MacArthur and East Round Grove Rd. This business is the most dysfunctional, negative, corrupt business I have ever seen. How can they get away with paying under the table? Let's get it honest 7-11

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  15. ok it looks like this company just does not give a rat's ass if there are complaints about it's stores and employees but thought I would include my 7-11 experience in China Grove Texas outside of San Antonio. Pulled in to the store to get gas and use their restroom. The store looked as though it had not been cleaned in years!!!! I would not let my dog use the restroom which looked and smelled like a large petri dish of germs and bad stuff! Floors were dirty with trash everywhere. I was afraid to touch anything and I mean anything due to the filth. Thankgod I had anit-bacterial wipes in my truck. Do people like manager's and their employess have any pride in were they work or spend the majority of their day? Just wondering because this 7-11 was absolutely disgusting....
    7139 N Hwy 87 China Grove Texas
    Yuck!

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  16. My son which is 19 years old, was walking in Las Vegas Nevada as the bus he normally takes stopped running, so he was walking for about two hours when he comes across 7-11 at 3275 S Eastern Ave. Las Vegas, Nevada 89109, where he sees outside the store there is two picnic benches, he thought it would be ok to sit for a little bit, so he goes over there and sits not even 30 seconds, The 7-11 employee is outside smoking and immediately starts to be foul mouth to my son, My son tells him I am disabled and just need to rest, The employee tells my son please you are going to pull that one on me, my son shows that he is a below the knee bi lateral amputee wearing prosthetics. The Employee was so rude and started to threaten my son, screaming and swearing, and threatening to call the police on my son. I am in Colorado and call the store and explain this situation and that I am in Colorado, I get told I have to come in at 6am to speak with the morning manager.

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  17. Dunns avenue 711 is unbelievable

    i have been a loyal 711 customers for over 10 years. I would like to start off by saying that if the quality of service fromcertain individuals is extrodinary one of the associate i come back to see id jamel he is helpful, relible, understanding, and he offers premiere quality service. he is always do his job he is not like most of the employees there mean rude and when i come in the store in the morning they do not greet you as soon as you walk in the door but i would expect at ten o'clock at night jamel would be the grouch but he is not he goes above and beyond to show he want his job, loves his job, and care for his customers. when i come into 711 he knows i get a large coffee, a newspaper, two glazed donuts, and $50 dollars in scratch offs. i just cant believe that he has to got through all of this he is in 711 for a whole hour by himself and i have came to 711 six times and he was alone till his next co-worker came in and if its not kim or monica the others usually come in late. why is there not police officers or some sort of sercurity around being alone is scary in the dunns avenue area is even scarier. i have came in to 711 and heard his manager come in and say it look like crap in there i can say that since he has came to 711 i have seen a huge improvement because at first i wouldnt even think about using the restroom now i will. He sweeps the lot at 47 degrees or when its raining. he changes the filthy smelly trash cans. he is amazing i just can't believe he is being treated like this. i believe the only manager that i believe is willing to help is candy.everytime i come in my husband and i do not want to leave.i come and check on him atleast three times a week. the morning shift suck everytime i come in this 711 needs some changing.

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  18. I was a current employee of 7 Eleven for 3 weeks until they closed the doors. I enjoyed where I was working and the employees I worked with. I got to know the regular customers in a short time. It would of been nice if they would of told me that the store was shutting down. The other employees were told to keep it quiet. Now I'm back to looking again. That is no way to run a business. Thanks for nothing.

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  19. Regarding Store # 21067. I spend approximately $200 in gas at this 7-11 location as well as coffee usually twice a day and I also buy other products there. This Sunday morning about 10:00 I decided I wanted a cup of brazilian coffee from my 7-11. Unfortunately, when I went in there was no brazillian coffee made. The employee told me that it was being cleaned. I would happily have waited for him to finish washing the pot and make a pot of brazilian but he insisted the pot was being cleaned. I was very disappointed so I told him this was a bunch of crap and I could really go to WaWa and get coffee and he said Fine go ahead. Usually I receive good service...if the kind of coffee that I want isn't there the employees are usually glad to make some. This guy was just rude so I won't be making my daily trip or two to this 7-11 anymore. I go out of my way to this 7-11 but no more..,Back to WaWa again.

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  20. Recently this passed Sunday on the 27th I was visiting 711, 4715 SW Murray Blvd (at SW Farmington Rd), Beaverton, OR 97005. When I over heard a employee by the name of "JODI" screaming in front of all the customers to a young lady disrespectfully. I felt disrespected as well because I had 2 young children with me. I put all my things down and left the store. I really hope she re evaluated herself after the situation simply because its a place of work and dealing with the public. I'm glad she wasn't talking to me like that....there would have been a BIG PROBLEM!!!!! -the 711 on Murray and Farmington.

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  21. I patronize the 7-11 faithfully ever morning, on this particular morning I didn't go to my normal 7-11, i went to the one close to my friends house. As always I bring in my own cup for a refill and refill my cup and paided $1.22 for a refill and I told the manager that I thought all refills was .99 regardless of the size of the cup. He insisted that refills cost $1.22 and I told him at other 7-11 stores, they just cost .99. I payed the 1.22, but he was very rude and a attitude. The next couple of days I visited the same 7-11, got to the counter and he charged me again 1.22, I said I only pay .99 for my refill at other stores. He was rude and said, "he charges 1.22 and he will not be changing his prices just for me. He was foreigner with a very nasty attitude to me. It would make sense to hire all Americans in your stores, at least they are fair and can speak good English!

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  22. I want to choke that stupid chick out on their commercial! Like are you guys that dumb to think anyone would like that! Idiots! I will never go through them just for that! I get so mad I cuss the TV out.

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