You folks suck. Ripping people off and not even having a modern means of payment. Even Wafflehouse takes debit cards! You are the lowest form of technology in the U.S at this point. I'm sure this will be deleted ASAP, but just thought you goons should get some real company skill working for you.
I so agree with you..I am trying to make a payment to these fools and im the only one they will take it from..i live 2 hrs away round trip and they wont work with me..call my phone every day if not more and are very rude..this company is the sorriest for customer service i have ever seen..i know alot of people that wont do business with them cause of that...
Well we must all be in cohoots with one another. I went in to this place around Christmas time. They practically through the loan in my hands giving me the max of 2500. according to what the guy who explain the terms to me described my first two payments of 274 would be interest only--ok this was fine. He then stated that after i make by first payment that it would gradually get lower--ok tell me why i have made 5 payements--401, 400, 398, 396 and i am about to make the next but why was i made to think that my first payment would be lower than the 274? on top of that when i asked for a payment breakdown, they guy told me that they dont like to show the payments because they can vary each month according to what you put down outside of your normal payment-- ok at the time it made sense but now i see that they are full of it. Now they are coming to my job--my payment was due on the 30th today is the 2nd and my son went to the er on the 30th. i have proof-- when i called them to see why Ebony was at my job, i always get Melinda and she is sooo very nasty-- if they did not have the loan to my truck i would let them have it. But i am about to contact a lawyer because she came to my job like she was my friend!! security even told me that --OMG it is taking everything in me to not let them have a real piece of my mind
My problem with TitleMax is the incessant phone calls -- I am up extremely early in the mornings and call, leave messages but these messages are ignored -- I knew going in the interest would be high and the loan would be expensive -- Now, they do use Bill Matrix, making payments easier, but I cannot always make the payment on time as I am self-employed (ministry) -- They call me like I am 3 months behind when only a day or so -- This is terribly rude in my opinion -- I have been with Titlemax for over a year now and cannot see any improvement or appreciation for their custoenmrs
Wish these guys would just quit with the incessant phone calls -- I have been with Titlemax for over a year and if I am one day late I get call after call after call -- I leave messages on their machine (as I am an early riser) and these seem to be ignored -- I feel these guys should show a bit more customer appreciation -- If I am a week late they treat me like I am 3 months overdue -- Very aggravating --
I completely agree. I totalled my car out just a week after getting loan. They dicked around and did not get back with my insurance company and in the end charged me an additional 350.00 worth of interest and took out of my pocket on my settlement. Bullshit and I am highly pissed. They will be getting a letter from me for sure. We need to petition to them something fierce. They suck bad!!!!!!!!!!!
but you know with all this anger and they dont care about how you feel they just want thier $$$$$$$$$ i made a mistake and lost my car!!!!!
Paid title off May 23,2013 and it is June 18, 2013 still have not received a title as of date. They wouldn't like it if they payments were about a month late for them. They should have to pay interest at their rate to us because we have paid the loan off and they were the last ones with the title. Keep getting run a round when I call.
I made my payment on the 4th of june 2013 and they sent a repo man to my house on the 11th of june at 6:15 am in the morning and tried to take my suv. When I showed him the payment form from the office, he called the general manager of the store in florence alabama and told her he can't take that one because I had kept my paper. So he said to her, hurry pick out another one for me to get before everyone of them wake up. We need three car today. So now I am ready for them. come on back. You will get the suv. But, I will get you. bring it.
I didn't know that the truths you post here have to be approved before you can all see them. that just as bad as title bucks.. help us to warn people or get out of the way.
I agree with Carolyn Powell, people I have experienced a situation with them that is so fraudulent it really hurts. CLASS ACTION SUIT AGAINST TITLE MAX...
I am starting a class action suit; TItlemax seems to think that their contract supersedes Illinois Law when it states (and we all sign) that no one can sue them for anything. Are you all with me? I have gone through all the phone calls, as have my references, and very rude behavior. But the kicker is when they actually repo'd my car - UNLAWFULLY, an employee perjured herself to the police when I reported the car stolen. I did this because when I called FOUR days after repo, she couldn't tell me where my car was and maybe she could get back to me later with that info. Um... NO; I had to consider it stolen. As soon as the cops called her, she told them exactly where it was (within a turnaround time of about five minutes), then told the cops that she called me with information the prior Saturday on where my car was. I have phone records to prove that she never ever called me that day. In addition, they never sent me the required THREE-DAY Notice of Redemption letter outlining my rights after repossession and how to redeem my car, as well as my right to a hearing on why I was late with payments. During this time, they cannot sell your car, put it up for auction, or anything of the kind. Therefore, under Illinois Law, they committed an "unlawful repossession."Who's with me? I will file! Just post here. Thanks!
Anonymous, I agree with you 110%! I'm in a situation now where they have repossessed my vehicle for being 50 days late on a payment. I made all my previous payments on time. they wouldn't even take a partial payment which I think is ridiculous if someone is trying to pay their loan off/down!!! I have been praying for a miracle but it looks like I wont be able to come up with the funds. They didn't even want to work with me regarding payment arrangements. I will NEVER deal with them again. I was desperate and it was a foolish thing to do!
I call them to tell them that my payment is either "in the mail" or "being mailed" they call you back, leave you a message to call them in 5-10 minutes...of course if your at work or dont' get the message they call your references and bother them. I will never deal with them again either. And as soon as this last payment is gone through and my title is in my hands, corporate is gonna get a letter from me.
I see a couple posts about being 3 or 5 days late and they repossess, they cannot repossess with out the proper notification to you in writing and giving you time to correct the default. If they are doing this then yes a class action lawsuit needs to be filed agianst them.
titlemax suck I lost my job last week Friday and was speaking with the manager of title max everyday trying to get my payment of 365.00 I only had 150 so I spoke will this manager to day and he told me that he would work will me how about 5 minture ago they came on got my truck
Your commercial - I want my Real Money - Is so ridiculously obnoxious that I turn the channel or mute it.That voice is awful! the ad is lame. Please do something different...
I hate Title max my payment is 129 and I went to pay them 100 of that and asked them to give me two day to pay the 29 and they put my money on the table and said we can't take that its either pay all or we will get your SUV they are bullshit people and this is the one is Chattanooga Tennessee on Rossville I hate Jason and the other people that work there but I am going to the news with them cause Title max don't need a business at all
somebody need to report this company because this is the sorry ass company i ever went to
I have filed complaints with the attorney general in Georgia, Tennessee, Federal Trade Commission. There are class action lawsuits out there. Anyone know of one that is ongoing that we can all join?
YES I USE TITTLEMAX AND THEY TRICK ME BY TELLN ME MY PAYMENT WAS JUST THE FINANCE FEE AND I CAN PAY THAT AS LONG AS I WANT TO BUT NONE WOULD GO ON MY PRINCPLE THAT HOWTHEY TRICK PEOPLE OUT OF THE TITTLE YES I THINK IT SHOULD BE A CLASS ACTION LAWSUIT AGAINST THEM WHEN U BORROW 4000 AND PAY BACK 13000 THE LOANS SHARPN AND NEED TO B LOOK AT
I love to know about your case . I have mother law with the same problem. something has to be done !!!
I missed 2 payments due to health reasons I call and told them I would pay my bill on June 1st they told me that was fine I get up on June 1st to find they repossessed my car my loan was $400 now I have to pay $1000 to get my car back I don't recommend anyone to get a loan through title max total ripped off
the customer service is excellent when you first come in as a non customer it seem like as soon as you get a loan from this company they are the rudest most annoying people you could ever meet Gregg from the Van dorn location is the most arrogant rudest customer service person I have ever met in my life never again
aLL OF YOU WHO WANT TO FILE A CLASS ACTION SUIT AGAINST TITLE MAX, PLEASE CONTACT ME, TLMAYS512@HOTMAIL.COM
You are going to sue them because you borrowed the money, promised to pay, you didnt pay so your car got repo'd? Good luck with that lawsuit.....
I PAYED MY LOAN OFF TWO WEEKS AFTER I BORROWED THE MONEY AND TWO WEEKS LATER THEY REPO MY TRUCK AND TRY AND TELL ME I WAS 6 DAYS LATE. HOW BOUT THAT ONE COMPANY SUCK ASS.
This is the most rudest company I have ever did business with....the customer service sucks they call your phone all day. They will not work with you on repayment. I will never recommended this place to anyone.
I agree they will not work with people instaed threaten to repo instaed of trying to make a viable repayment oppertunity
I wish I would have known all of this before I went there. I don't understand making $441 and none of it is going towards the payment of the loan. We are actually paying on nothing. Why is there not a payment plan. It's a reason I came for a loan. How can $3441 get paid back all at once. I should have stayed with Texas Title and Payday loan. They allow you to make payments on your title loan until its paid off.
I have actually paid off my loan, and I still can't get anyone to call me. I paid off my title in January, and have yet to receive my title. Will NEVER use Titlemax again!!
You get ur title back THE DAY U PAY UR LAST PAYMENT!!!!
You have to go in and pick your title up they do no mail them and they have to release it from DMV before available
My husband paid off the title to my car aug 2012 it is now jan 2013 and we still don't have the title. We call daily to see if the title had been released and all we get is the same answer that the DMV is backed up and there is nothing she can do about it and she will let us know when it is in This is the LAST time I will ever use title max, and I will never refer them to anyone. The people that work in the office are rude, and don't know what they are doing.
Bullshit! These companies retain the title in their offices. You need to "storm" their offices and get it. Good luck!
THEY STOLE MY TRUCK, SAID THEY DID NOT HAVE IT THEN I HAVE YET TO GET MY TITLE BACK. THE POLICE FOUND OUT THAT THEY DID GET IT.
Titlemax keep calling even if u tell them that that the person you are calling for does not live here anymore then want to argue that they are still there and they will keep calling if they want calling the police now for harassment let's see what happens now
well I could care less about there commercial, but these people are not worth doing business with. The interest rate is 158%. I borrowed 700 from them and I still owe 671.00. They are only putting 35.00 towards my payments. I recommend no one do business with these people. U will be paying your title loan for a long time. They say put extra money on the bill. If I had extra money like that I would not have borrowed the money in the first place.
I have paid off my loan with them and kept calling on the status on the delivery of my title. I cant seem to get anyone give me a straight answer. Bottom line i haven't got my title yet and it's been over a month now. Customer service is bad and employees are rude!!! Do not use this company ... really bad business ethics!!!!
My mother took out a loan and she is 79. She had two heart attacks due to the methods and threats from this company. At this point I am considering a lawsuit against them for causing her illness by threatening to take her 93 Cadillac for being late in payments totaling $200. They refuse to work with her. They give her deadlines that she can't make instead of allowing for the time she can catch up. When she fails to make their deadlines, they say it was broken committment. I believe a mexican drug cartel may be funding this company. They do not have professional edicot. They come across like loan sharks.
If you think the employess are bad the company itself is even worse! No loyalty at all to its employees and have idiots running their Districts and Regions! They literally had a female DM (Mcgee) say in front of a Jewish and black employee that her family calls her Hitler while she was auditng their work!!
I dont know what this company stands for, but it literally sucks. I sent my friend in with a payment and they didnt take it, but now i gotta pay 2 months worth of payments. You all absolutely do NOT know how to deal with customers and do not even need to be in business.
THERE IS A COMPANY CALLED COMPLETE CASH AND THEY WOULD BE WILLING TO WORK WITH ANY OF YOU AND THEY ARE ALL OVER GEORGIA AND ALABAMA. THEY ARE AWESOME AND HAVE VERY RESPECTFUL EMPLOYEES!!! THEY WILL BE MORE THAN WILLING TO BUY OUT YOUR PAWNS FROM TITLE MAX!!!
Come to All Ride in Cumming GA. they will work with you on buying out your title pawn,GIVING YOU A NEW TITLE PAWN and,MOST IMPORTANT, give you great customer service! That's what we are all about, no more anoying phone calls , no more calling or going to your work, NO MORE HASSELS! You will touch your principal every month if you pay as agreed in the contract! WE ARE ALL ABOUT CUSTOMER SERVICE!
Legal Dept- review Title VII Section 703 (A) (1) and 704 (A) and cover it with your managers before it is too late! Distance your company from the mid level manager who has exposed you to liability!
Wow - I should have checked out this site before I got the loan. I've fallen behind on my payments - so I thought I would take them whatever i could get together (Which was $50). When i went into the office - I told the lady that i was behind and I just wanted to put $50 on my account for now, and that i would be back in by the end of the week again to put money on my account to pay down my loan. SHE FREAKED OUT!!! "Oh No - she told me: We can't accept anything but your minimum payment". She basically threw me out of their Claycomo MO Office and told me to come back when i have a full payment. REALLY - REALLY???? I would think that's illegal not take a payment for an account. That the CATCH 22' - And the Interest goes up and up and up and up... I'm going to speak with their corporate office. Next step - I'll be contacting the Attorney General's office of MO and I'll also contact a lawyer... THIS FEELS LIKE AND SMELLS LIKE CORRUPTION...
Same thing happened to me I was going to take them 200 dollars and I only owed 275 for the month and they told me they couldn't accept it either now IM being threatened that there going to repo my car. Total bullshit in my opinion. Did you ever get it straightened out with them I don't want to lose my car but there really bothering me with it
Not the employees fault you don't have what you agreed to pay. Company policy strictly forbids partial payment.
Yes this company is the worst. They have no respect for people what so ever especially the ones here in Missouri. Then they give you no time at all if you are late. I can not wait for this company to go under and I will be contacting the attorney general also. They are like loan sharks and they are the WORST COMPANY IN THE WORLD.
I have been trying to pay these people off for a year! Had a bad accident in my car and can not dipsose of car till i i get title back, mu local office keeps telling me that they are working with corporate and to make a deal with me. I do not get any letters by mail nor a return call. called corperate to be put in a que and told by automated voice my wait time is less than one minute. I have been holding for 17 minutes! I believe that these people hold you off so they can get a judgment against you.
My fiance took a title loan out on my truck three years ago.How he was legally aloud to do this without my signature or permission I don't know.Seeing as how my name is listed on the title as well.If that is'nt wrong enough I've called to see about getting it paid off and am told they can't tell me anything cause my name is not on the account.Helloooooo my name is on the title therefore I'm on the account!!