Taco Bell Corporate Office Headquarters

Taco Bell Corporate Office Headquarters HQ:
Yum Brands
1441 Gardiner Lane
Louisville, KY 40213
Corporate Phone Number: 1-502-8748300
Fax Number: 1-502-454-2410
Customer Service Phone Number: 1-800-822-6235



80 comments:

  1. RandiEllenZeff@aol.comFebruary 2, 2012 at 6:17 PM

    I would like the e-mail address of Taco bell to send them my complaint that I am also senting do the better business bureau.

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    Replies
    1. hi randy, did you ever get their email? could not find it...

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  2. Just found out your bean burrito's arent 99 cents anymore. Very disappointed. From now on im going to Jack in the Box for 2- 99 cent tacos.

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  3. First, I want to say that I LOVE the new Doritos shells. PLEASE convince Doritos to sell you the tapatio Doritos shell so that I can bring more spice to my life!!!!

    Thank you for your consideration! ;)

    Steffany V

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  4. PLEASE BRING BACK THE BELL BEEFERS, THEY WERE AWESOME AND I THINK WOULD BE GOOD FOR TACO BELL IN TODAYS ECONOMY. THEY WERE AWESOME!

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  5. My name is Carmen C. Willis II and I bought One beefy 5-layer burrito at 4:00pm May 11th, 2012. I sat down at one of the tables in the corner out of the way of all other costumers ate it and then pulled out my laptop to do some work and 30mins later I was told by the store owner or the manager to leave with no reason. The person that told me to leave was Jeri Brown. I have been to this Taco bell many times and i have never been told to leave 30mins after i bought food and got on my laptop to do work that was very disrespectful and i WILL NOT BE BACK TILL SOMETHING IS DONE. I will also tell people not to shop there cause the workers are not nice and very ignorant and disrespectful. If you need to contact me you can call me at 1-815-472-3756

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  6. I ate at the taco Bell on 1060 E. Van Fleet Dr. in Bartow, Fl. I had a soft taco broke part of my tooth and had to get a crown put on because of the amount of tooth that broke off. I called the 800 number and was told that I would hear from the Q & A whitin 3-5 business days, and I have yet got a call back. Needless to say, I had to pay $320 for my crown and it would have been nice if your company had called back and said you would pay for it. I have a copy of my letter that the manager of the store signed along with me. It would be nice to get a reply or a phone call saying you will reimburse me for my tooth that was broken by the piece of grissle in the hamburger meat in the taco. I too have banned that Taco Bell from my lunch hour and I usually pick up lunch for 4-8 people. If they want Taco Bell, I tell them sorry send someone else I am not ever eating there, or any other Taco Bell until this is resolved! You can contact me at 1-800-533-0425 ext 295 Mon - Fri 8am-4pm eastern, or e-mail brendaa@bartowford.com
    Thank You

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    1. Maybe stop hitting the meth pipe and you're teeth won't break on a soft taco are you serious? Wow, brush you're teeth once I awhile and stop blaming taco bell for you're rotten teeth?? Possible good answer to that pathetic post..

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    2. Wow your helpful, this seems like a legit issue to me. Demand that they pay for your tooth! I am sorry to say I worked for a Taco bell, but the level of incompetence stretches even behind the counter.

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    3. I am sorry to hear about your tooth that was broken, probably from some foreign object. My daughter had a similiar experience with Taco Bell. She bit into a soft taco and bit down on what looks like a human tooth. I called Taco Bell store and an assistant mgr told me to come back to get 2 new taco's. Are you serious? it wasn't about the taco's it was about foreign objects in the meat that they were serving to customers. I called corporate the next day only to be told that someone would get back with me. It's been 6 weeks and I am still waiting. Of course the insurance company called and asked me what I wanted. I told them I wanted someone from corporate to explain to me the process of the food and how something so big could be in their food. I told them that my teenage daughter will never eat there again. What is wrong with corporate America? they do not give a damn about their customers. I do have the tooth like looking object and have and will continue to post the pictures to my friends on social networks so they in turn will post to their friends as well. I will get the word out about Taco Bell...DO NOT EAT THERE..THEY COULD CARE LESS ABOUT THE QUALITY OF THE FOOD THEY SERVE..AND MOSTLY DO NOT CARE ABOUT THEIR CUSTOMERS.

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    4. taco bell needs to be sued from every person that ever had an issue, they never answer ppl, I emailed them last year about flies in my tacos, how about a refund clean ur store wear gloves n hairnets Nash ur hands every hour

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    5. It is very difficult to understand HOW anyone could have a tooth break on a piece of meat gristle. First of all, gristle is fibrous, although it may feel hard, it flexes; which means that because it flexes, it does not have the ability to be hard and could not, in any way, cause a tooth to break.

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  7. Please bring back the Taco Light!!! In this worlds huge obsession on obesity, just the simple word "light" will bring the customers rushing in!! PLEASE PLEASE PLEASE BRING BACK THE TACO LIGHT!!!!!

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  8. I went to the Taco Bell at 600 Airport Road in Jacksonville at 600 Airport Center Road and I have never seen or heard of a General Manger that was as rude as Lois. i rarely ever go to eat at Taco Bell bu now never again. We ordered four eals and when I got my order the drinks were not added to the bill. I tried to pay the employee for more and she gave us kids cups and said "rather than holding up the line take these cups and use them and put whatever you want in them." As we sat down Lois came over snatched the cups and yelled out in the middle of a full restaurant we were "stealing her drinks". I have gotten a attorney. This is unreal. This Taco Bell needs to do background on their employees and if they do not have enough class teach them to respect customers not that it seems to bother Taco Bell if you shop there or not.

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  9. http://ecorporateoffices.com/TacoBell-40

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  10. I have to say I'm very dissappointed with your hiring policies. What is a better job for a high school kid than fast food.Sorry, but how many adults truly aspire to work at Taco Bell when they grow up? Then I see that you have a support a foundation group for teens yet you won't hire them! We live in a small town with very few positions available. It is not cost effective for a teen or anyone else to have to drive several miles for a miminum wage job.

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  11. My name is Jeffrey and I placed an order at the Taco Bell on Bricher Rd in St Charles, Il. My order was placed inside at the counter and it was for one Baja Chalupa with Steak and no tomatoes. What I got was a Baja Chalupa covered in tomatoes and instead of steak it was filled with refried bean paste. The young (white) gentlemen behind the counter placed my order correctly as it was correct on the receipt. The (Mexican) women in the back who speak no English at all is where the problem occurred. This is the 3rd time in the past year that I have had to go back to this particular Taco Bell to get refunds, each time with the order being correct on the receipt and the problem occurring with the non English speaking employees in the back. One time I was even told by a young Mexican girl at the counter that I could not get my money back and asked me to leave. I came back the next day when a white young man was at the counter who understood and was happy to refund me. I absolutely refuse to ever go back to this taco bell and after today I doubt I will ever eat at Taco Bell again unless something is done.

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  12. Store 003669 is a unsafe location. There are all kind of people coming in bothering customers and the employees do nothing about it. Your employee Pedaline locks a door and a man asked to be let in and another customer open the door and when he came in he started calling me racial slurs and when I asked for a manager never got one. And after all that your employee that lock the door in the first place took his damn order

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  13. The new Cantina chicken is terrible, I have talked to alot of other people including a taco bell owner who says the old chicken tasted way better. Please get rid of this or just have it as an option at least. Way to go taco bell drive away your loyal customers.

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  14. i have a complaint to taco bell corp:

    I recently visited taco bell resurant, located at88th and wadsworth street,colo
    I noted that the eating area was not clean,the staff were in kitchen area shoting the breeze.
    The children had caked on food particals.
    I know it takes more then one visit for the food parcticaials to be caked, this is sheer neglet. My son note, the problem to the manager butnot seem to care or think it was a problem.There was a Senior Citizon walking around, drinking softdrinks, don't know if he was employed at this station. Maybe they can do someof the cleaning to eating area.
    Just a conerned customer, I think you should be also!

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    Replies
    1. Wanting to know if the staff ever cleaned the childrens seats and dinning area? The correct address is 88 and wadsworth , denver, colorado
      corp don't care, right!!

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  15. Estes Park Taco Bell is the worst! Nasty dirty, and their employees are thiefs. One bean burrito & one crunchy taco is $2.35, but the Mexicans that work there tried to charge me $2.99. I told him he must not've gotten my order right, and he repeated it, and I said "it's not $2.99". He says, "oh, OK, $2.35. WHAT THE HELL IS THAT ABOUT? They NEVER, NEVER get the order right anyway, even if you only order 2 tacos, they just can't get an order right. The Mexicans that work there are very rude, dirty, and cannot, or pretend they cannot, speak English!! GET A CLUE; I also will be contacting the BBB about this Taco Bell. They should not be open, and I've begun to take photos of the employees smoking pot at the back door. TERRIBLE PLACE ...DON'T TAKE THE CHANCE OF GETTING SICK, OR WORSE.

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    1. We are locals at the same location and every time we go we have a horrible experience. The order is never right, the employees are horribly rude, and they often close early. We go back once and a while because we love Taco Bell hoping it will get better. I work as a waitress, I understand difficult costumers but if I ever treated people the way these employees do, I'd be fired in a NY minute! I wish I could find our receipt to file a formal complaint from the store and order number...but they never give us one.

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  16. Please bring back the Taco Light.... It really has been too long... The Taco Light was so good... Also, Let" s try the Dorito Ranch Taco next... Talk about YUM!!!! Please consider these suggestions.... Thank You,... McLean, VA

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  17. Please bring back the beefy cruch burrito or the beefy nacho burrito. I am so disappointed that taco bell got rid of both. I hate the "limited time only" excuse. I use to go to taco bell many times every week and I would bring my friends too, but I refuse to go anymore. There's nothing I like there anymore. Say goodbye to many customers.

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  18. Hey taco bell, you should make your salad shells out of doritos also! That would be ahh-mazing!!

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  19. My Complaint is with the Taco Bell in Moanalua Shopping Center in Honolulu, Hi. Two weeks ago I went inside and ordered 4 pepperoni pizzas. When I arrived home I found 4 cheese pizzas and did nothing about it.
    This week I decided to go thru the drive thru and I ordered 2 pepperoni pizzas. The line was long and getting longer by the minute. There were 9 cars in the drive thru and we were all waiting and I am not exaggerating for ten minutes for this one car to get their food. Of course we could not get out of line since there was no way out. I was irritated as well as all the other people in line blowing horns. As I approached the windo I asked for the mgr. Eveline and explained to her that they should have a car waiting for a big order wait on the "side" and have someone bring it out to the person as do other fasdt food places. She scowled and I left with my pizzas. On my way home, as I was driving, I decided to check my pizzas. SURE ENOUGH, the WRONG pizzas again, after waiting all that time. I turned my car around and went back and walked in and asked for the mgr. and said they were cheese pizzas and not pepperoni and this was not the first time this had happened. She actually laughed and had someone give me two pepperoni pizzas. She actually went behind the counter and laughed. I may NEVER go back to a Taco Bell again if this is the way they choose to wait on patrons. I will write a letter to Taco Bell Corp. or perhaps call them and also complain in that way, because I am not sure that venting on email gets my point across. Two disgusting experiences in a matter of two weeks,,,,,,not exactly how I would run a business. She should be fired as there are too many people looking for work that may actually "care" about their patrons.
    Thank You
    MaryAnn

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  20. at the taco bell in forest city, nc the employees get high in the parking lot, my order is always wrong and when you ask for the store manager he is never there. There are mostly blacks in the store who dont mind cursing in front of customers. one of the managers has a earring in the side of her face.

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  21. Hello, I could not find an email in order to address my complaint(s) on behalf of the service at TWO Taco Bell businesses, located in the same area (near Little Rock, Arkansas). At the first Taco Bell, the service was ridiculous. There were approximately 20 people waiting patiently on their food as were we, which we waited for over 40 mintues for and never got. After speaking with the head manager and asking kindly for a refund she proceeded to tell us that she was not required to help where help was needed as she continued to prep stacks of food for "future needs" as her employees (a grand total of two)worked hard in order to please all of the now impatient customers. After this encounter we went to a nearby Taco Bell (less than 10 minutes away) and when we got there one of the employees proceeded to inform us that they were out of taco meat which is in my opinion completely unacceptable considering that it is the main element in a taco. In all we waited over an hour at the two Taco Bells in which we never recieved food. I love Taco Bell, and enojoy the food there, and after this encounter I was highly disappointed in the service, and lack of concern for the pleasing of the customers. Thank you for your consideration.
    -Jasmine Marks, jazzym2015@gmail.com

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  22. I was at Taco Bell in Monticello, In the other night and once again they were without meat. For the life of me I cant figure out how a company that is based on there meat can just run out! This is not the first time this is happened. I posted on facebook and was shocked at how many people in town have been threw the same thing. Now I see there is an issue here and wonder how the company will fix there issue maybe you should fire all and start all over!

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  23. The toco bell in Garfield heights ohio has very bad service. the people are very rude. plus i have went there many of times and the doors are lock at eight nine oclock wen the hours are clean as day dinning room closes at 10. I think u need to get a different manager at this toco bell. they suck at drive threw. horriable service. I will not go to this toco bell anymore. fix the problem

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  24. The general mgr Keith Jackson came to work on 08/31/12 and left around 10am to get a hair cut aand left all his employees in the store until 3pm. We had a hard time serving lunch. This incident happened at store# 024672 in baker Louisiana

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  25. I am speaking for a bunch of people in candler nc we need a taco bell!!! We have the perfect spot between our new dollar store market and the quick stop that's still being built. We are moving up in the world and need a taco bell closer. Where when I go get food and get back to my house 20mins later it's not cold!!!!! Pleeeease!!!!

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  26. What's the email for the complaint service for taco bell??

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  27. Me and my bf were traveling home this afternoon and stopped by one of ur "fast food" joints in ks and we went through the drive through got out food and went on. We wernt that far outta town when I took a couple bites and on my quesadillas the cheese sauce has mold in it and it was on every single one of them. So I called ur 800 number and they said I should receive a call in 3 days but yet no refund I dont c y no refund when the food was bad plus the service I hope this issue gets resolved quickly cause me nor anyone else should get food posioning

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  28. My name is Stephani, and I will somehow find a way to email this to you directly. For now, this will have to do, though.

    On Saturday October 1st, 2012, I was going to a Royals baseball game with 3 of my friends in Kansas City at 7 PM (well after your dinner rush). We met at the Taco Bell across from Kaufman Stadium and decided to take one car instead of 2 because we were going to go back to Taco Bell anyway after the game for food. I parked my car in the very back of the parking lot, out of the way of any potential customers, and we went to the game. We were at the game for only 2 hours, and when we came back, my car was gone. The tow company that YOU hired was going around and asking the customers about their cars, and any cars that had no customers inside were towed away to Belton, about a 20 minute drive out of my way to get back to my dorm on campus. One employee was very kind as he explained the situation and who to call. This is VERY absurd. You guys are towing cars away from a parking lot that is NEVER full to the last parking space because why? (80% of the people use the drive through anyway.) This shows me that you don't care about anyone but the people that are bringing you money. Greedy and unkind. To get my car out of the towing lot cost me $200. I'm a college student at William Jewell, and I for one, among many people in this world, DO NOT have the extra money lying around to pay for this. How dare you do that to people! Especially the ones who are out of the way and coming back to buy from you! May I suggest that you put a BIG sign that's visible to all in front of this Taco Bell? Or better yet, stop your rude and senseless behavior and STOP TOWING CARS. America's economy is bad enough as it is, and people don't have $200 to spend so you can have a more empty parking lot. I will NEVER eat at Taco Bell again, and I will make sure to let everyone I know know of TACO BELL'S CORPORATE actions.

    That is all.

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    Replies
    1. Maybe you shouldn't use a business as your own parking lot

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  29. Who in the world designed the new taco bell on 53nd street in Kenosha Wis. If you are a size 16 or more you can not get between the tables where booth is on one side and chairs on the other if the table in a row. The bench chairs at the little snack tables are so far from the table you have to sit on the end of the chair to reach the table. And a huge sitting area with two long benches and a long stainless coffee table between them is really stupid. Eating your food at a coffee table is very messy and while I was there a little kid was laying all over the table so who would want to eat off that. There were 12 people in there and 9 of them were seniors. What an unfriendly for seating for seniors. And if more than one group of 4 are in there it is very hard to get to sit together. You have lots of one or two people seating and a lot of open space--- and the stupid conversation pit {do you want people to come in and eat or just sit around and put their feet up on the coffee table} I must say the colors a beautiful.
    Now the employees. There is a little old lady at the front who is so sweet. I hope you are taking good care of her because she is wonderful. But! While there the 15 minutes I spent eating the employees where YELLING in the back--beating a metal spatula on the stainless counters--and made two things in our order wrong! The yelling and banging of the spatula was constant the whole 15 minutes, I complained but and excuse was they are getting drive thu orders out fast. {The conversation had nothing to do with orders} I guess our group of 6 that always met there twice a week for lunch will continue to go to the other place we went to while this one was torn down and rebuilt. It does have a really nice restroom!

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  30. I went to the location on 4000 nolensville road in nashville, tn @about 8:38pm and a shift manager took my order at the drive thru. I ordered a nacho bell grande and three soft shell tacos I looked in my bag like always do to make sure I have some make sure I have some mild sauce(thats the usual). I noticed I did not have any sauce so I asked for 10-15 packs of mild sauce. She told me that she cant give me but 4 and I would have to pay for extra sauce. She said its a corporate decision. I was very unsatisfied. This incident has made me not want to eat taco bell anymore. I thought to myself,"taco bell would rather lose customers rather than sauce". WOW!

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  31. I used to be able to feed my family with a 12 pack of hard tacos and a 12 pack of soft tacos for under $20.00. Last friday I was treated to a price increase of 10% for hard tacos and 20% for soft tacos. That is pushing almost $25.00. I can buy 5 pizzas a Little Ceasars for that price. I will not be coming back.

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  32. Come to Auckland New Zealand we need you!!!!!!! like right now!! man im hungry, cant wait for my kfc.

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  33. hi taco bell, i had a friend that had to wait 35 minutes for rice and now they are not your customer no more. everytime i have emailed taco bell about poor food or cold food or food taco bell is the "ONLY" resturant that never pays back their customers, helps them or is concerned about them. i had a fly on my taco from a local taco bell the lady said where seen it killed it at the register and with those same dirty hands got me 2 more cold tacos. but i have never heard from taco bell yet, they have my email address, home address, phone number, im still waiting for my refunds on all the bad food but so is everyone else that went to taco bell i mean do u see anyone that didn't complain on here??

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  34. OK, i actually used to work here, thank god i don't now. I go there till this day once a week or more. i know how they or i was supposed to treat customers... i go and order the same food every time i visit. it used to be so good, hot and fresh. on the days for months now or longer, i have been served COLD food inside a FREEZING tortilla. i never used to call and complain or ask for money back or even a replacement order... but within the last few weeks i have. i don't wanna be a nag, but every time i go there now im served the same nasty cold food and Ive started asking for a replacement order. this has only been twice now. i got told she has replaced this order a few weeks ago and she didn't want to replace it, and she remembers making it. well i stated that that was a few weeks ago and i bought nasty food since then and have received a new receipt. i got the same answer. her name was Clair. And was also asked what the managers name that i talked to about the replacement order and i said i don't know it was over a week ago. VERY RUDE...DISRESPECTFUL, AND CHEAP...I WANT MONEY BACK ON ALL THE TIMES I BEEN THERE AND SHOULD HAVE GOTTEN REPLACEMENT ORDERS AND MONEY BACK...(EVERY TIME I WENT)....I'D HAVE MONEY TO GO TO SUBWAY INSTEAD. I WANT MY MONEY BACK . BOUT $500

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  35. it should be a crimeDecember 12, 2012 at 10:29 PM

    Taco bell is a slave labor job, NEVER let your children work their.The whole corporation is not ran proper more then half of the area coaches and district managers have never even made a taco in their lives. This company makes billions of dollars and pays their employees peso's on the dollar,not to mention the people who work their are timed bye how fast they serve their orders out the drive thru window and this happens no matter how large the order is !!!!??? now wonder why the workers are unhappy and the food is slopped together I'm sure if the general public knew more about corporate taco bell and how it is ran they would choose to eat at home.The highly paid corporate people really need to look into their stores more,ooh yeah thats right who cares about the people at the bottom of the ladder crew members ect. The people on the corporate level still get paid 100,000 dollar salaries no matter who's really doing the work right!!!

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  36. I have a complaint about toco bell on south illinoise avenew in oak ridge tn i had a friend that went in their this morning and the manger cristine stated yelling and cousing at them and i think you all should do something about her doing that to a costomer that is not right i think she should be wrote up or fired that is a public place and was very un called for and roud and the costomer right no matter what so if you all keep her you all will lose alot of costomers over her

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  37. On December 10th 2012 at approximately 10:30PM I went through the Taco Bell drive thru (904 E Bloomingdale Ave Brandon, FL 33511), I paid for my food but the man at the drive thru window did not give me my debit card back. At the time I did not notice and I continued my drive to Tampa. On the way to Tampa I stopped at a gas station where I noticed that I did not have my debit card. I had just used it at the Taco Bell and hadn’t gone or stopped anywhere else so it couldn’t be anywhere but there. It was late and I figured I would call in the morning. Well, in the morning I received a call from the bank about suspicious activity on my credit card. At 3AM someone had charged over 200$ at the gas station next to the Taco Bell that I had gotten my food from. Furious, I called that Taco Bell and asked to speak to the manager. I described the man in the drive thru window and what had happened. The manager acknowledged that he knew exactly who I was talking about but completely shrugged me off and said very shortly “There’s no proof.” If the manager would have acted like he cared about what had happened and the thievery going on by his employees I would have left it at that. I go to that Taco Bell very frequently but I now refuse to go to that Taco Bell or any other Taco Bell for that matter. If the manager can’t even do his job then how should I expect the employees not to be thieves? I have spoken to the gas station where my debit card was used and I will be receiving their surveillance video from when this incident occurred. I am getting the “proof” that the manager so rudely said there wasn’t any of and I plan to press matters to the fullest. I don’t expect this kind of dishonesty from such a large corporation that I have loyally gone to for so long. Hopefully now that I have gone to corporate you won’t shrug me off so easily.

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    1. Luckily, I did not have as bad of an experience but I did have to ask for my change at the drive thru of course that's after getting the lady back for it and having to hear its not much only a few cents why bother. Then why bother taking my extra money?! I guess they just don't care what their employees do.

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  38. I live here in Washington, IL, please get the taco burgers just like taco john's has!!!!!

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  39. is there any chance u can make the soft tacos with tomato cheese lettuce n sour cream I mean I would buy more but u got it so we have to order supreme for everything how come people can't just say they don't want it all, I mean the bean burritos cheesy 5 layer don't take it all off unless we ask so do that wit the tacos u will have happy people that spend money, u do want our moneys right

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  40. I still never got a response from my November 9th, 2012 question I'm gonna look up the email and ask a manager I know at taco bell for the phone number n email they use and when I get it I will be back so everybody can email and call my emails relaxedjoker76@Gmail.com I'm on Facebook if u want to get info faster

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  41. I went to taco bell 003446 Hendersonville,Tn, ordered a grilled stuffed burrito and got a tortilla with almost nothing it it. WHAT A RIPPOFF! $5.23 down the tubes and still very huungry. Terrible and shamefull Taco Bell!

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  42. Hello,
    I have a very good experience with Taco Bell to relate:
    My husband and I eloped and married 30 years ago in Visalia, CA. On our way to our honeymoon destination on our wedding day to the CA wine country, the only place open for dinner was Taco Bell. We have had Taco Bell for dinner every single year for 30 years on our anniversary. Our children, who live in another state and city, have Taco Bell on our anniversary also to honor us. We always have good food and a great experience. We love you, Taco Bell!

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  43. After your Spanish commercial during the Super Bowl I will never again do any business with you or your affiliates again. Also any of my English speaking only friends I can convince boycott you I will. I hope you pickup many Spanish customers to make up for the English ones you lose. Keep your Spanish commercials on the Spanish channels you idiots!!!!!!!

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  44. Bought 3 Doritos tacos today for my son at the Route 30 east Greensburg Pa. Store and when I get home he informs me that one of the tacos is meatless?? What is that?

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  45. The Taco Bell in Canal Winchester, Ohio stinks (literally). When I've eaten there in the past there has been a odor that smells like raw sewage. Today it was so bad I did'nt finish my meal. Another customer complained to the manager and his reply was that it was the city's fault, something about a sewer pipe. It really needs to be taken care of, its disgusting. If I go back and it still stinks, I'll walk out. I would think it's not healthy for the employees to breathe that stench!

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  46. 1805 Vets! I am a Business owner and you need to change Managers! I know it's Fast Food but Children do a better Job.

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  47. Who is the manager @ #4080 and why are they still the manager? I waited for 20min for 3 suprem. tacos while SM & large orders after me were served...even a drive thru return order was handled before my 6:23pm order. I drove away at 6:40. The workers had no sense of urgency..as a matter of fact a gentleman was there b4 me to have his order repaired from prev. screw up. Last wk the place smelled so bad and dirty I walked out..hadn't been there in years because of nasty/slow/don't give a sh!& attitudes..thought I would give them another try last wk...sorry I tried again this wk. Never again and by the way...DO U TAKE THIS SERIOUS, CORPORATE??! WE THE CONSUMER CAN BREAK YOUR BANK LIKE YOU BREAK OUR POCKETS ON "LET ME TRY AGAIN" AND THE TOOTH MENTIONED IN ANOTHER POST...DON'T PLAY US AS STUPID...DO SOMETHING...THE ROT STARTS AT THE HEAD!!! HIRE MANAGERS THAT CAN MANAGE...WORKERS THAT KNOW HOW TO WORK...DON'T PLAY YOURSELF CHEAP~

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  48. I would like for taco bell to make a spicy nacho locos taco or just each flavor of Doritos taco there is

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  49. I would like for taco bell to make a spicy nacho locos taco or just each flavor of Doritos taco there is

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  50. I used to work at the Taco Bell, Morrilton, AR location. I have searched for an email address because they won't address my complaints through the phone.

    When I worked at this location, employees would get clocked out an hour after closing (whether they were finished with their job or not) and were expected to work off the clock. I also tried getting ahold of the labor board on this matter, but they never got back with me.

    I had personality conflicts with this location's district manager, James Ball. He didn't like me and fired me the first chance he got. It was, however, bad on my part because I had one no call, no show due to a family emergency and not being able to get to a phone to call in. This would not be a problem if there wasn't another girl who had five no call, no shows before she got fired (with a warning and a write up!). This girl was also able to come back before her six month non-rehireable freeze was over. She came back approximately two weeks after being fired for the no call, no shows and the district manager will not let me come back whatsoever. I was a good employee who hardly ever missed (maybe called in once or twice a year) and I always came in whenever they needed me. The worst thing about it is her excuse for the no call no shows was because she couldn't find a baby sitter, but I had a legit reason for not coming and not being able to call.

    I understand rules are rules and she got fired by one manager and rehired from another. But, James was still the district manager and she should not be able to work right now. I have been treated unfairly because I am a quiet employee who never stood up for herself or done anything when the store was doing the wrong things. I want something to be done about this situation, and having employees working off the clock! It might not help me now, but at least it will help those that are still working there.

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  51. What are you going to do about your employee who was licking taco shells? Yuck

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  52. I am/ was an employee in the enid oklahoma store I'm not going back as my daycare case was rejected because it seems it is too difficult to turn paperwork into DHS within TWO WEEKS DHS has heard NOTHING BACK from them I'm a single mom with a special needs child I needed the daycare and they just proved your company doesn't care for their employees feel free to get back to me

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  53. Since when does an order for $53.69 paid for on a credit card NOT REQUIRE A SIGNATURE? Not the first time this has happened, but it will be the last. Management doesn't care and neither does corporate. NC law is $10 or more and you MUST have a signature. It wasn't busy either and I had to repeat my order numerous times. Get it right 97 Village Dr, Holly Ridge, NC!

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  54. How come employees can't wear they hair like they want to especially black afican american. I was a customer and I over hear the workers and manger talking about it. I thinks it should be against the law to tell people how to wear they hair while working and just get better hats like the visors. I think this is discrimination towards employees. How bad the is it's bad how hard to find a job and then the hair thing rule come up.

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    Replies
    1. This in Brevard County area! Titusville Florida

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  55. I work for Taco Bell downtown Puyallup, Washington
    find I am neing belittled by a new manager she is my age we used to be friends but now she became manager.
    she is brewed to the other employees even her brother who works with us, the manager Derek Shaw let her get away with almost everything by calling in sick numerous times and she post terrible stuff about Facebook on Taco Bell about it being unhealthy and its nasty. tried to talk to someone but they just ignore my complaints so here I am writing to see let everyone else know what goes on Taco Bell.

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  56. The taco bell on 138 Stockbridge , need a new head manger , she is every rude . She talk to her employee any kind of way . I have been calling every since. , she is every unprofessional , loud , until then I will not be going to that taco bell anymore

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  57. Dear sirs, since Taco Bell came to Panama it has been a disaster. You guy are called "Taco Bell", yet on multiple visits you have had NO tacos, no nachos, no sodas... Incresible! I am writing because I finally said enough! No more Taco Bell EVER.
    Let me give you details,
    Yesterday (dec. 20), after 11 minutes in the car and with an empty restaurant (literally), we order nachos. There were no nachos ("we dont have any... dont know when we will have them). Three months ago, on a Monday, visited taco bell at Multiplaza Mall and ordered crunchy tacos. They had no tacos. Wednesday I want back, and still, no tacos. Then, three weeks ago, I went to the Calle/50 place, and also no tacos! December 12, Albrook Mall. I ordered 1 meximent, 1 pintos and cheese. 32 minuts to get my order! 32 minutes! Only one lady doing the cash register (lunchtime, weekday, busiest season of the year, busiest mall). So bad service and a recurrent lack of what you offer is sooo common. On all four ocassions I Tweeted taco bell Panama, and they just said to send them a DM. as you know, if they person doesnt follow you you cannot send a DM... so that is a BS answer. And the amount of answers that I got with the same complaints are now over 40.
    I loved Taco Bell. My kids (5) loved taco bell. that was the only fast food allowed in my house. Now you have taken that small pleasure away from us, because you have given the franchise to someone who does not care about it (that is our guess). For the sake of your brand, and your reputation, I hope you can do somehting about it. As for me, you lost a costumer (actually 7 costumers) who will never go back.

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  59. We went into Taco Bell on Rt. 60 in Fredonia... We waited over an hour at the register for someone to take our order the girl was standing at the cash register and there was 2 men ahead of us also waiting.. When she finally took our order, we waited another 20 minutes for them to prepare it... The drive thru was backed up too there was no one at the window to take or give orders out.. When we asked about seeing the manager. We were told she was on vacation and the shift manager was on a date.. There was an agument with an employee and a man in the dining room.. And it was like total chaos in the kitchen.. No one seemed to know what they were doing... The dining area was a mess... I heard the one man complaining to a male employee and said he would be back to complain and the young employee told him it wouldn't do any good as he was sleeping with the manager and who would she believe??? I will never go into that disgusting place again.. We couldn't find a clean table to sit at and ended up taking it all home... You need better managers and maybe some employees who actually want to work... Of course, I don't expect that my complaint will really mean anything to anyone... But just wanted to sound off..
    I manage a fast food place too.. But I do care and take my customers complaints very serious.. This place is a joke..

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  60. Hey I use to work for Taco Bell last year and haven't received a W2 from them yet, and am thinking they got the wrong address in the system! So I've been trying to find the E-mail to talk to someone about sending me my W2.
    Jessica

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  61. The Taco Bell in Phenix City, AL off of 280 bypass is giving Taco Bell a horrible reputation by working the employees on 8 hour shifts without any breaks and not allowing them to eat at all. Then also after they clock out they are making them to continue to stock or clean or whatever it is they need them to do. They do it to the adults and the minors there and it is more than just one or two
    employees that they do it too. I hope someone does something about them before the corporation is harmed.

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  62. I went to the Taco Bell in Grundy Va. and it was awful and they charged me 40 cents on each taco for tomatoes that should have been included in the price, I think some of the workers are pocketing the extra money, and they don't know how to make the food right, Taco Bell needs to bring in some workers to learn the people they have now on how to prepare the food right, or they won't be open for business long.

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  63. I am very disappointed that the Taco Bell on Cr. E and 120 in White Bear Lake, MN 55110 Closed!!!!!!!!!!!!! Please bring it back.

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  64. I CANnot understand WHY u. Only serve the chilitoe (as they used to b called) for a limited time!!!!!!! They are the best menu item u have and I 'm not speaking just for myself but for many of my friends and family!!!!! We all went to Taco Bell at least 2 times a week just for a chilito and now that u have discontinued them we NEVER go . U need to keep them on the menu permanently and get rid of some of those other yucky things u insist on keeping. Good grief! Seems like u would rather make money by keeping the chilito and eliminate those mushy nachoes or nasty loaded grillers. bRING BACK THE CHILITO!!!!!!!!

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  65. when is the chili cheese burrito coming back!!!!!!!!

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  66. RGT owns this particular Taco Bell. In the last month alone they have lost nearly a dozen people due to the General Manager. The night shift will soon be down to almost nothing. Store #28407 8000 block of Beechmont Avenue, Cincinnati, Ohio 45255. While they have some great staff but really need new leadership at the helm of this store. Morale is at an all time low. It gets excessively hot working the line. Working staff 6.5-10 hours not enough staff to even give breaks. Nights are left minimal prep and dishes dirty to the point they cannot prep food to serve the customers. The stress and anxiety of chronic short staffing is not healthy nor conducive to a functioning happy work environment. They do not get the training hours to train properly. Someone send Undercover Boss. Please, This store is losing all of its good fun loving hard working people unnecessarily....

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  67. I went to a local Taco Bell in my area and had shitty customer service; from a MANAGER! I went through drive-thru and simply asked the cashier for a receipt. She said I couldn't get one because the machine wasn't working. I said I need to talk to a manager. The manager finally came and and said with a shrug of the shoulders "Theres nothing I can do about it"

    If you can't give me a receipt you shouldn't be able to charge me. How to I know what you are charging me is correct. She was rude and I will not eat at ANY Taco Bell ever again if thats how you represent your company

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