Suntrust Corporate Office Headquarters HQ

21 comments
Suntrust Corporate Office Headquarters HQ
Address:
303 Peachtree Street, N.E.
Atlanta, Georgia 30308 USA

Phone Numbers:
Corporate Phone Number: 1-404-588-7711
Customer Service: 1-800-786-8787
Mortgage Customer Service: 1-800-634-7928
Online Banking: 1-800-382-3232 TDD: 1-800-854-8965
Fraud Report: 1-800-786-8787 option 6
Lost Card: 1-800-786-8787 option 3
Real Estate and Short Sale: 1-800-443-1032
Credit Bureau & Disputes: 1-800-596-5407
Small Business
Customer Service: 1-800-752-2515
Commercial Banking: 1-866-476-1460
Wealth Management: 1-866-495-5416
Corporate Fax Number: n/a
Corporate Email: info@suntrust.com
Corporate Stock Symbol: STI



Suntrust Bank is a financial company the provides banking services for consumers and businesses. Suntrust is one of the premier banking institutions in the Southern US.

Suntrust Bank's customer service phone number is 1-800-786-8787. The company does encourage users to use their technical support system and help forums on their website.


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21 comments:

  1. Hi There

    My name is Sandra and I live in South Africa. I wouls like to know if there is a Suntrust bank in Dallas and in Ohio. I was dealing with a guy from Suntrust Bank and He said that he was from the Dallas branch and the telephone numbers were different.

    Please could you reply by confirming these details and then we can discuss futher the reason for my querry.

    Thank you , I will await your reply.

    ReplyDelete
    Replies
    1. He gave you the wrong numbers sweetie.

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    2. Worse bank in the world, you should bank with a bank in South Africa

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  2. I have paid my bill for the past 7 years and i can't pay it off for anything. I am constantly told different amount. A lady told me that if i paid $500 i would be finish. One guy got online today and said you had 300+ in late fees but by the end of the conversation he told me i owed $500.65. Why are you guys trying to ruin my credit my gosh enough is enough. I am tired of paying you guys for nothing. Mind you a few months back a guy told me i only owed $69 and when i paid it and asked for a title i was told that was for a late fee. smh. pleaes help me

    ReplyDelete
    Replies
    1. Sun Trust is a master at taking money from you with late fees, it will charge you for nothing...The worse bank in the world again think about going to your local credit union, you will be better off.

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  3. You don't want Suntrust bank. We have been trying to find out where our deposit of cash and checks made on 8-31-13 at the Dunkirk Maryland branch is. Numerous phone calls at the bank are not being answered and no one has an explanation as to what has been done with our money, and it does't seem important to anyone at Suntrust bank. We are still awaiting an explanation and our money. If Suntrust really cares about it's customers and depositors, we would not have to struggle for the money we have already earned, only to have it disappear at Suntrust bank.

    ReplyDelete
    Replies
    1. You should always make your deposit at the branch, and get a deposit slip. This type of problem should be handle by a visit to the bank manager in person, no phone calls please. Please think of closing account and go to your local credit union, you will be better off.

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  4. I have a Commercial Loan & filled out all the paper work to have it re financed. I never heard a word from SunTrust until I received a bill for the full payment of $18,000. I got the original Commercial Loan in 1998. At that time there was a Mr. Phelps Branch Manager at SunTrust in Sylvester, Georgia. The second time it was re financed the Branch Manager was a Ms. Deal. The current Branch Manager is Sue ella Smith. I've called the bank several times. When I call & Ms Smith is busy I leave a message & my phone number. She has never returned any of these two or three calls. I spoke to her over two weeks ago, she said she would look into the matter, took my phone number and as of this date 12/20/2013 I haven't gotten a response. I need to have the loan refinanced because I do not have access to $18,000 at this time. I am forwarding a check for the interest on the commercial loan. I've been paying the bank every month since 1998. I need a refinance so that I can continue to pay off the $18,000.

    ReplyDelete
    Replies
    1. You should go to your local credit union get a loan and pay this loan off. You should open an account there, and your live will be easier.Get a small bussiness administration loan, and forget about the bank.

      Delete
  5. I had been a SunTrust customer for 20 years until an uneducated, ill informed branch manager wanted some attention in Fort Lauderdale, Florida. A new business with a new account which was registered with the Federal Government and all associated personal had be checked out was closed by Sun Trust. The account was about to receive 17 million dollars for trading. The account was moved but, for all business men and those seeking financial services I would move away from SunTrust and that is my opinion. More to follow.

    ReplyDelete
    Replies
    1. Good idea, but there are others banks that will take your account. Write to the CEO and complaint.

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  6. WORST BANK EVER!!!!. Can't even give out simple information without giving you the run around. It seems like everyone I talk to is uneducated and useless, they are such a waste of human space. They can never give me a straight answer on my questions about my auto loan. Never going to finance through this Company again.

    ReplyDelete
  7. I HATE THIS BANK!!! Had to call what it seems like millions of times to ever get one word out of these stupid people. Are car was getting totaled out and all we wanted was something stating the basic information on what is going on between them and our insurance company of what was owed and being paid. These idiots working there clearly told myself and my wife that they couldn't give us any documentation of any source because it wasn't in their system yet because we didn't receive a copy in the mail yet because the letter is computer generated. Took my wife calling them one time and being told that information and her basically telling them off stating that they are the worse bank ever and never any help and hanging up in their face to have them call back saying "oh we may have found something to help"

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  8. Does anyone writing these complaints have an IQ above 12?

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  9. You're an ahole for insulting people's IQs.

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  10. I just read an article about Sun Trust shutting down their fraud department in Orlando. My husband and I recently had fraud on our checking account. My husbands card number was somehow compromised (similar to what happened at target), where over $1300.00 worth of charges were made at home depot. You can’t even understand anyone in the fraud department, as they can’t even speak clear english. I reported the fraud on my account Wednesday and still have not received a provisional credit (luckily we have money), but what would a less fortunate family? I would warn investors about this bank, as last month we applied for a mortgage and the consultant emailed my husbands credit report, approval letter, and his completed application using unsecured e-mail. Additionally, two weeks ago I opened a savings account and was told by the bank manager that if I signed my husband signature, he would look the other way. This is three different departments. What kind of bank is this? Who should I report this to? I am currently in the process of moving my money to USAA, but we have direct deposits. I am actually afraid to leave my money in the bank another day. Security, is a hot topic and the bank needs to understand that it should be a priority.

    ReplyDelete
    Replies
    1. In all fairness, the bank is doing its best to provide the best of everything for the clients. However, there sometimes are things that are beyond control, that unfortunately made the bank unable to, say, process deposits or help clients with their loan application, or what not, right away. I personally have had some frustrations with the bank as well but I clearly understand now that not everyone can be pleased. Let's just hope for the best, that Suntrust will be so much better than ever. Frustrations are always there guys, even with huge banks. So let's chill! Hehe

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  11. This is the only financial institution that is not recognizing my Power of Attorney and is denying much needed funds to my mother. This is beyond "covering your own A..! It's hard enough to deal with the death of a spouse but to have a Bank treat a elderly, disabled woman in such a manor is beyond disgraceful. I feel strongly if she were a man, I wouldn't be dismissed so easily. Sad to see that still happens in today's culture, but I can tell you first hand it does.

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  12. The idiots in the SunTrust credit department have blocked my checking account 5 times for the same transaction and I have told them to put it through 5 times. These people must have to pass a low IQ score test to get these jobs. I have also had these geniuses in security stop prescription drug transactions because they were in Canada. Maybe they are picking on me or maybe they don't know what they are doing. SunTrust security is worthless.

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  13. I don't keep much money in my SunTrust account. Dec 14th I deposited 100.00 in my account and made 3 purchases from Amazon costing a total of 86.21. Long story short, Amazon charged me 6 times and my account went into over draft.
    I never received the items for Xmas and SunTrust is charging me an additional 153.00. I spoke to a rep in the Fraud department and she assured me that I am in good standings and what she said is not true. Everybody keeps saying the same thing. I am leaving SunTrust after 8 years.

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  14. I was with Suntrust for over twenty years and yesterday I received a certified letter telling me their corporation made a decision that they will no longer service my checking or saving accounts; within 30 days, without explanation; the without explanation is the part that is disturbing; I do have a mortgage with them and a car loan, my credit score is in the high 700's and I never defaulted. I went into my local branch and asked the banker there, who was very nice he also has never heard of such a thing, so he called, and it was explained to him it was a business decision, so I called upon leaving the corporate number received the same answer a business decision. I guess they do not make enough money on me. I think this is horrible customer service.

    ReplyDelete

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