Samsung Corporate Office 

Warning warning Warning do not buy from Samsung no support just the run around. Their repairman fixed nothing but he did damage my fridge, baseboard, and kitchen cabinets. As of today fridge has not been repaired and the damage to my home and fridge has still not been resolved. My fridge is under a year old.

My dream and aim of If ever I could visit the Samsung headquarters, whatever my dream goal is, I would like to see your office.

If we spend money, only the headquarters of Samsung in the United States

Need to have consistent information! Week one. 58 inch screen defective ,still under warranty…. Experience began very positive, with a plan to take care of things.

Unable to locate same model or size….substitution discussed, another plan…..

Week 2. Still waiting…..communication maintained.

Informed the truck does not deliver to NY state…….????????

Asked about refund….later date provided with figure. was not enough to get anything

comparable,,even used.

Week 3 Requested refund for resolution… Was told it may be up to what I was told earlier and my displeasure was noted. I was also informed not to dispose of old unit and a truck will pick it up then refund will be issued. A truck….hmmmm must be they can get but not deliver.

Week 4. Waiting to hear from trucking co. for pickup.

This has not been pleasant by any means and the fact that no one could give an answer made it worse……..

I will be tv shopping .

Samsung Selling Defective Merchandise! I am on a subscription with Samsung for their water filters. They mailed it a month earlier before my refrigerator indicated it is time to change the filter. Of course, the last filter mailed was defective and Samsung will not honor it and want me to purchase another filter although it was mailed on 12/9/23 and received until a week later. Samsung says it is past my 30 days although I did not have the filter in my possession and even if it wasn’t I should not have to buy another filter because the one sent to me was defective.

My refrigerator leaked and caused damage! Samsung is the worst! I have sent a bill in about the damage the Samsung refrigerator caused over 6 months ago! Now they don’t return my phone calls or pickup the phone! The water chamber leaked on my wooden floors and caused water damage! It was fixed, however, it leaked on the wooden floors and leaked all the way downstairs which caused damage! Sent an estimate in and all the information and no response to emails calls! I have open tickets that are still open! The worst product ever!