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Pizza Hut Corporate Office Headquarters HQ

Pizza Hut Corporate Office Headquarters HQ
Address
14841 Dallas Parkway
Dallas, Texas 75254
Corporate Phone Number: 1-972-338-7700
Corporate Fax Number: 1-972-338-6869
Corporate Email: info@pizzahut.com
Corporate Stock Symbol: YUM



Pizza Hut is famous for their chain of pizza restaurants. Pizza Hut is the largest pizza restaurant in the world. Pizza Hut's main competitors are Papa Johns, and Domino's Pizza.

Pizza Hut's toll-free customer service number is 1-800-948-8488. The company does encourage users to use their technical support system and help forums on their website. 

82 comments:

  1. I am eating at a pizza hut in biilings montana on hwy 10 west.this is the worst pizza hut i have ever eaten at.we walked in asked to be seated and then someone walked in after us they were sat first and we had to wait.we got seated waited. 11 minutes to get a drlnk order with 2 other tables in here.then they brought the wrong drinks.then we waited for our order and brought the wrong order.then brought it back.then brought the the wrong pizza and and when i asked for a manager kevin said IM THE MANAGER AND IF YOU DONT LIKE IT GO EAT SOMEWHERE ELSE. I have never felt so disrespected by a kid waiting tables in my life.from the beggining to end he had alot of attitude and was very disrespectful facially and verbally. Then i found out he lied he was not the manager the real one came out and hassled me for saying damn. I did not want a discount on my food but he gave it to me. So i just gave the other waiter 20 dollars. Fix this problem i will be telling everyone at conoco to never eat there and why

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    1. I just want to say that I had the worse experince last night. It was not my first bad one at the Pizza hut in Vicksburg, ms but I promise it will be my last one. My husband and I had plans last night so I called in an order at 7:33 I ask for it to be ready at 8:10 we got there at 8:15 and told them I had placed an order. The waitress took our order again. She said I dont want to bring you out cold food. needless to say about 15 -20 min later she brought out a cold pizza. they were rude, she never came back to check on us. we had to go and ask for go boxes. so much more happened. then when we went to check out i thought for sure they would ask how our meal was,., obviously they knew because they didnt ask.. I went to get a paper to fill out about our experience,,,empty..Needless to say it will be along time to never before we eat there again.. So if you are in Vicksburg and want pizza try Foxes, papa johns or you local gas stations that sell hunt pizza it would have to be better and better service,

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    2. I don't know if you realized this upon posting your comments for the worldwide audience of the internet, but you are borderline illiterate. http://www.merriam-webster.com/dictionary/illiterate.

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    3. I am guessing you had to look up how to spell illiterate before your own worldwide posting.

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    4. I am sitting, waiting for a pizza that was supposed to be here in 20 minutes, according to the person who took my call. That was at 7 pm. Now it is 9:43 and I still don't have a pizza. I called twice so far, and the manager was not helpful and even got an attitude with me. We have had many problems with delivery times, but no more. We will no longer give our business to this establishment!

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  2. we purchased the new pizza yall are advertising with the mini cheese bites i got a pepperoni and that part was good but the cheese ran out of the mini bites and was burned there wasnt any chees left in the dough not good we bought the pizza at the pizza hut in sonora texas

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  3. I'm so disappointed in the service we got from the momunt we entered the pizzahut in Denver city Texas to get supper first of a lot of tables had not been cleaned and the ones that had were not wiped off we were not greeted when we walked in or ask to wait until they cleaned a table for us the girl at the counter was busy talking with a guy that was just leaning against the counter and kepted looking over at us as we waited finally my husband asked one of them if they had something to clean the tables with an she hands him a towel to wipe it with What's Wrong With This Picture, it was dirty an the floors were not clean we had meet their with a church group to eat but ended up walking out instead if pizza hut likes losing customers an money then keep it up because we won't get their anymore an our friends will know what kind of service is given at that location take my advise and Quit hiring a bunch of kids that don't care about customer service but only getting a paycheck, I don't know if any of theses complaints get taken care of But someone needs to look into a lot of theses complaints and clean house at a lot of theses locations.

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  4. I had a carryout order to pick up. Upon getting there the service was rude. I was lied to by the cashier claiming she was the assistant manager. The order was missing toppings and as well once I got home after my young daughter and I eating 2 peices I found the cooks or someone's hair that prepared the food in multiple spots under the pizza and on top.... WORST PIZZA PLACE EVER IN 7100 Arron Aronov Drive Fairfield AL!!!!!!!! Insult to injury is the fact this location will not anwser the phone and the district managers are no where to be found........... WORST EVER PIZZA HUT!!!

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  5. Pizza hut has really gone down the drain....

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    1. FUNNY THAT PIZZA HUT DOES NOT HAVE A COMPLAINT E-MAIL ADDRESS!!!!! GEE I WONDER WHY!! I'LL TELL YOU WHY.....THE WEB SITE WOULD BE BLOWN OUT OF THE WATER!!!!

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    2. WHAT DO YOU PICK AND CHOOSE THE COMMENTS, THEN APPROVE THEM??? YOU SHOULD PUBLISH THEM ALL. JUST A WORTHLESS PIZZA BUSINESS...THATS ALL!!!

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  6. LAST WEEK MY DAUGHTER AND MY SELF STOPPED AT A PIZZA HUT ON NORTHPARK DR. IN KINGWOOD, TX. TO PICK PICK UP A PIZZA TO TAKE HOME, WE ORDERED A LARGE PIZZA, WAITED ALMOST 45 MINUTES FOR THE PIZZA, OTHER CUSTOMERS CAM ORDERED GOT THEIR PIZZA AND LEFT....WE STILL WAITED. WHEN THE PIZZA WAS FINALLY READY, ALL THE CHEESE ON THE PIZZA WAS BURNED "BROWN", THE FEMALE MANAGER OFFERED TO MAKE ANOTHER PIZZA FOR US, I AGREED. AFTER ANOTHER 20 MINUTES THE PIZZA ARRIVED AND WAS BURNED WORSE THE THE FIRST ONE. SHE AGAIN OFFERED TO MAKE ANOTHER PIZZA....I REFUSED AND DEMANDED MY CREDIT CARD BE REINSTATED WITH THE AMOUNT SPENT!! IN MY OPINION THIS MANAGER NEEDS TO WORK WHERE SHE DOES NOT SERVICE CUSTOMERS, SHE HAD TO BE EITHER ON DRUGS OR JUST PLAIN STUPID!!!! WE WENT HOME AND ORDERED PAPPA JOHNS PIZZA, IT ARRIVED QUICKLY, THE QUALITY OF THE PRODUCT WAS EXCELENT AND NO MORE PIZZA HUT FOR ME THATS FOR SURE!!!

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  7. To whom it may concern, as a person who just recently learned that I'm allergic to wheat, I have trouble finding gluten free pizza. There are a lot of people like me out there who are potential customers. Having said that please make a gluten free pizza! I and a lot of other people would buy it. Thank you sincerely, Dawn R. Straughen.

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    1. ive personally offered to gluten free customers to bring thier own dough sticks or bread or whatever into my store and id be happy to personally make anything they need, but yeah gluten free dough would be wonderful. a work in progress for sure. all the sandwiches are made with A sour dough bread which has reduces gluten but not gluten free

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  8. For 3 years I had stopped ordering at a Pizza Hut in Elizabeth New Jersey, because the average delivery time was 1hr 45min. As I am typing this complaint my wife made the terrible mistake of ordering from this Pizza Hut again it's been 2 hrs, well that will never happen again.

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  9. I just found a hair in NY cheese stix

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  10. To whom it may concern;

    I am writing you today to inform you of the worst pizza hut I have ever visited. First let me explain: I have lived in the South for many years and Pizza Hut has always been a favorite of mine, that is until recently.

    I live in the small town of Andrews, Texas and the Pizza Hut here is the absolute worse one. This Pizza Hut is giving the franchise a bad name.

    Here are just a few examples:
    I ordered wings and a p'zone and asked to have it delivered. I was waiting outside for the delivery and saw the driver drop my food, pick it up and then he brought it to me. It was a mess and they gave the wrong dipping sauce.

    On another occasion we ordered a supreme over the phone and when the pizza was picked up the only veggie on it was onions, the rest was meat. They told us that the manager was on vacation and the assistant had forgotten to order supplies. We were upset because they could have told us that over the phone, thus saving a misunderstanding, and they did not.

    There have been many times when the local Pizza Hut have been closed for one reason or another. They run out of dough regularly. To be quite honest the taste of the pizza's are not what they should be.

    I know I am not the only one to be unhappy with this branch of the franchise. I felt an obligation to let you know how the Pizza Hut franchise name is being represented in this small community.

    Thank you for your attention.

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  11. I ordered a pizza at pizzahut delivery from sahakarnagar, jakkur area, Bangalore. I ordered a pepperoni pizza. I took a bite and I spat it out ommediately and threw up violently after. Fortunately I didnt feed my daughter. I called them up. The local manafer came home. He took a bit and ate it. The delivery boy who came with him gagged and spat up before he could throw up. I think it is disgusting that the manager could eat it. What is your standard. The pepperoni was gray in color from being old and smelled like a dead rotting animal.
    Then he sat in my house till hissuperior told him to leave. Then when I went to the store with the health inspector he tells him that pizza hut delivers in 30 mins, as it should be consumed then. If kept for longer than that it rots.....
    The food inspector will analyze the food today. Its not just that you serve rotten food, its also that your staff is slimy

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    1. No way any of this is true

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  12. I ordered a pizza at the pizza hut at maysville, ky. We drove all the way from tollesboro,ky. This is a 40 mile drive round trip or longer. Anyway I am not very happy. WHen we got home we were supposed to have a pizza with everything on it ( all it had on it was a little bit of bacon, a little bit of pepperoni a little bit of ham a litte bit of mushrooms a little bit of sausage and no green olives and no banana peppers and the last pizza we ordered had a whole lot of cheese on it and some green peppers and mushrooms and some sausage. Everything on these pizza didn't have a whole lot on them. I just thought I would let you know that I am not very happy because this has happened too many times too mention. Very, unhappy and mad.

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  13. I hate pizza hut now. I do not appreciate they business. I have been ordering pizza from them for a while and every time i order they mess it up or i have to wait hours and hours before i get my order. Yesterday i order from them, waited 3 hours before i got my order, on top of that one of the pizzas was wrong. I called back to let them know they said they was gone send another. Waited 2 hours for that called back,then they said they was gone give me a ten dollar credit. Called back like 4 gours later they said they was gone give me another ten dollars credit which is 20 in all plus give me a free pizza. Called today now they dont want to give me my credit then the pizza they sent me was cold as well as my hot wings. Will not order from them no more never again. I have recorded their conversation. Montgomery ala.

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  14. My 45 minute wait, sugar land tx, burned pizone, offered to remake, but my pizzas getting cold, when opened box, they were burned! Asked for my money back, went to papa johns, got excellent pizza n service, no more pizza hut ever,,, done...

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  15. I like Pizza Hut. I went there last night and it was very good. I went to the one in Bartow, FL. Best pizza ever and always will be. :)

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  16. Hello,

    I currently work at pizza hut. The store number is 4504. Address is 8100 George Washington, Yorktown. Va. I have many complaints about the current GM. She talks very poorly to her employees. She will call them stupid, worthless, retarded, and many other hurtful and vulgar names.She uses expired products on a daily basis. I.E. dough that is not used that day should be thrown away that night. Yet we keep the dough for sometimes up to 3 days in order to "save inventory". She lets the cooks use their hands to put cheese on the pizza instead of using cups. Then when that failed endeavor makes us sort on cheese, they only use a cup and a half of cheese on pizzas to make up for lost product. Which makes for a very poor outcome for the final product, which results in a lot of complaints. Speaking of complaints, customers will complain about poor product, rude Managers (Mainly the GM), waiting up to 2 1/2 for a delivery, and lack of enthusiasm is employees, ON A DAILY BASIS! I don't want to speak for everyone there but as far as I know most employees currently at this store at very unhappy with the Allison Deeason and Stephanie Toppings. I really hope you take this all into consideration and make a change. The company is losing money and good employees. If you would like to contact me my email is xkeepemcomingx@gmail.com. I would really like to hear from you.

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    1. I work at a Pizza Hut currently. And we have no way to complain about the way we are treated. We have managers that say Dona's we say and not as we do. Managers who walk around using vulgar language and arguing with employees to where customers can hear the racy language from this manager outside. We do not know where we can safely report this behavior without putting our own jobs into jeopardy. And we cannot go to the area manager/coach because it seems as though they side with management. And when management cannot get their way, the way they want it from the employees. They just go out and hire a new crew.

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    2. I was just fired over a customer complaint, but the kicker is, the customer placed on on-line order made a mistake and blamed me for the error. Upper management does not care for protecting their employees. I hear what you say, people need to think before they act, or act out against.

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  17. Honestly, most people on this site have had a worse experience than I have with pizza hut. Our local pizza hut, Smithfield, has never given us good experiences. The service is horrendous, servers don't pay attention to their customers, always on phones or smoking, & just all around rude. The worst experience we had was a couple years ago. A group of 10 friends went, and we treated very discriminatory based on our race, mind you there were TEN of us at one table and two tables of single people. Hmm I would assume the 10 people would pay a bigger tip than the singles, but hey what do I know- I've only been a server for a third of my life. The server was rude and hurried us through our drink and food order. We order two pizzas for our meal, as well as wings and breadsticks for appetizers. We received one BS basket and a pizza. When questioned, the rude ass said "the rest will be here when it's done cooking unless you want it half cooked." excuse me what?!? All of our drinks stayed empty. The next pizza came, followed by the wings. At the end of our meal I questioned where our other BS were. The lady said the cooks forgot and brought us some COLD ones. Cool. The pizzas were part of a meal deal. I believe it was 25$. Bill came and the girl had individually charged us making our bill over 50$. NO THANK YOU!! complained to the cashier who gave us a discount on top of our bill being changed. Hadn't been back until this evening. Called the restaurant (which closes at 10 mind you). The girl "deshanda" answered "pizza hut, can I help you?" to which I replied "I'd like a carryoit". She then quickly said they had closed and hung up. Now I wouldn't be upset had it been 9:45 or so. But 9pm??? WTF? I hesitated but called back asking for a manager. Of course she said she was one. I asked the store hours and she said "we are excremely high on labor so we closed early". WHAT?!? She then said it was ridiculously slow and they had made no money so they closed. Now again, what do I know, ive only worked in the restaurant business for almost 10 years. In my experience restaurants intend on MAKING MONEY not dipping out. Whatever. My thought is if you labor is "excremely" high then possibly send some extra people home, but not close. Bad business practices. And really, you chose someone with absolutely NO customer service personality for your management. I wanted to call bullshit but i didn't want spit in my pizza. But deshanda definitely needs a grammar lesson as well as some training in how to eloquently speak to the public regarding pizza hut and their policies.

    My opinion it is TIME TO CLEAN HOUSE in your Smithfield, va location. Just a thought.

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    1. If its do horrible why do you keep going back_?

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  18. Think you have it bad. I am an employee at PizzaHut. And our management has a policy, "Do as we say and not as we do." on our days off we cannot visit behind the counter for safety reasons, but the RGM can bring her baby and boyfriend in the back. We have an assistant manager, who at a crew meeting, tellings an employee "you don't like how I run a shift, then quit." Our morality at this restaurant is so low right now. Its a shame. the Area Coach sat in on the team meeting and watched arguments ensue between a crew member and a manager and did not one thing but sit there. Then when they tell the crew the meeting is over the management team gets together to decide whom to fire. I cannot even post my name nor my location for fear of being terminated from my job. This is the best anonymous forum i could find since there is no hotline to report this incident. I even know there is a recording of this crew meeting. To protect the crew members.

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  19. called Pizza hut to complain & the corp office is very nice , as far as anyone getting back with you in three days , welll lets just say I havent received a call back yet but it has only been 8 days . So I placed another one call .........

    maybe again next week

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  20. I JUST ORDERED A PIZZA IN KATY TEXAS AND CALLED BACK A FEW MINUTES LATER TO ASK FOR SOME NAPKINS TO BE INCLUDED AND IT WAS SUCH A BIG DEAL I HUNG UP BEFORE THE GUY STARTED CHARGING ME FOR THEM!
    WHAT'S THE BID DEAL? EVEN THE CRUMMIEST RESTAURANT HAS NAPKINS.

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  21. Maybe all you complainers have ways to resolve Pizza Hut's issues? If so, feel free to apply for employment, get hired, go through training, prepare pizza and other entrees for a while until you are familiar with how it works, move into a management position, put together what you have learned and using your best organizational skills make these improvements youself.

    Folks always remember a "not so good" dining experience and seem have no problem expressing that experience publicly to others.

    I have been to my local Pizza Hut and have no complaints, nothing that I would publicly slander Pizza Hut over, anyway.

    ...So, try it for yourself and see if you can make things better. If you succeed, congratulations!! If not, at least you've tried.

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    1. I (same person from above)ordered dinner again tonight for my daughter and I, at the same location in Vernon CT. and again, have no complaints. I ordered online and it was ready when I arrived there in 20 minutes. Extra napkins and dipping sauce were not a problem and at no extra cost. Counter person even reminded me to be sure to get my free bottle of Pepsi before I walked out the door.
      See how easy it is to say something nice? :)

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    2. You are awesome! Nice to see a human being on here for a change! Have a wonderful day!

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  22. I worked at pizza hut in Maine. Didn't get no breaks what so ever no 15 min no half hour i couldn't believe the way my managers treated me. I covered some other girls shift for a week straight then my car broke down n i called my boss to let him know i was looking for a ride in n he told me not to bother bc i was fired i never was late never missed work n busted my ass when i was there as if they treat employees n customers like skum

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  23. I cannot belive the way i was just treated,The manager on the phone is a very rude and angry person,i called in a pizza,was told we do not accept credit cards over the phone,made it very clear my wife will be picking it up on her way home,NOT DELIVERY,was told i have to order online to use my credit card,i said yes mam ill do so now.

    I ordered online,i noticed the bill was 10 dollars to high,i then recived a call from the store,Being YELLED AT BY THE MANAGER,asking which order did i want the pizzas were all ready in the oven,like she is going to froce me to pay for both order's,i said mam i spoke with you 5 minutes ago,and you told me to order online,meaning you were canceling the original order,Now im getting upset,she YELLS AT ME AGAIN,and said no ITS DELIVERY ONLY ONLINE,i said mam i told you it was for pickup on the first order is why you instructed me to go online ....crdeit card issue?? remember??

    Now i was charged twice on my card,for a product i never recived,And was yelled at for it,all i wanted was a pizza for god sakes,My wife called the lady as well thinking it was me,she was YELLED AT AS WELL,so now i will ened this with this,I WILL NEVER BE TREATED THIS WAY BY ANYONE,I TRIED TO PURCHASE YOUR PRODUCT AND WAS YELLED AT FOR IT,SO NOW I YELL BACK.

    The location is main street in tomball texas,do not eat there or order from there,you will be treated like a fool and YELLED AT BY A VERY RUDE LADY.I have submitted the info online,called the corprate headquarters,now we will see what intentions they have for this type of behavior.

    I will not stop i will continue to email and call until i get a response,i will not be treated this way by someone.

    Corporate Office Address:

    14841 Dallas Parkway
    Dallas, TX 75254
    United States

    Phone: 972-338-7700
    Fax: 972-338-6869

    there is the corprte numbers for all you other people being treated like animals for wanting a pizza..Domino's here i come.-------pizza hut...

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  24. I ordered a pizza from pizza hut a the MANAGER Wrote on my box ,,Have a lovely nite!!!, after I called and complained of their unprofessionalism to their customers!! I will never ever order food from Pizza Hut in Macon

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  25. A lot of things have gone on in the last year, ill try to summarize it. Number one the place is completely understaffed and the impossible is expected. So everything gets done halfway and everyone gets yelled at because they are 3 hours late on deliveries and the board is full of orders and customers are all the way out the door waiting on carryouts and complaining.

    The manager is yelling at employees in a condecinding antagonistic manner, in front of customers who are strangers, friends, family, your sunday school teacher and your pastor, rude insulting smart aleck remarks. Antagonistic, condescinding, and offensive tone of voice.
    I have many examples of which this is just one...

    The manager hands me the pizza as it had just came out of the oven and im grabbing packets of cheese and pepper to put in along with it and look at the map on the wall to see where im going, which is outdated and has little info, The manager starts screaming at me that i should already be gone, been out the door and the pizza was just handed to me.

    I looked at him like he must be insane. And ran out the door without even being allowed to look at the map to see where i was going. The only way that pizza got delivered was because I called them on my cell phone and they returned my call, but they didnt get it my call and return it right away, so it went from being first on my delivery to second. So it was late because of the manager.

    This man is the most smart aleck offensive person i have ever worked for. My pastor and sunday school teacher go there and they hear me being talked down to like a dog.

    Breaks, yeah right... more like, can you work and stay over till 1230 and get these dishes done. I rarely approached about a break

    maybe 4 times? and that was only a lunch break to save budget. I was cheated out of the majority of my breaks over the course of 15 months. My breaks are the responsibility of the management to guarantee that they are provided and taken. I am NOT the only employee there that this is customary to.

    The TEAM MEMBER HANDBOOK FOR PIZZA HUT AND WING STREET RESTARAUNTS MANAGED BY DALAND CORPORATION handbook even only gives you 5 min breaks, KY law is 10, the handbook is out of compliance with the law. A copy of it will be sent to The kentucky Department of Labor.

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  26. Theres black mold in the vents, water stands in the dish area because the floor is sloped wrong, lots of water, one of the 2 drains hasnt ever worked, you cant squeegee it there is probably black mold under the tile too, when you walk on the tile its like water is coming up thru it.

    The air vent/ air conditioning stytem, by the dishwasher hasnt worked in forever, temps of 105 F in the kitchen for over a week this summer,
    and the thing is supposed to be venting the harmful fumes away from the dishwasher, so i have been breathing this every day this vent isnt functiong as it is supposed to! So we are just breathing the toxic fumes instead.

    I brought a fan to work and it was in the car, employees told me to get it and bring it in since it was so hot, so i did, when he walked in he threw it out. the other manager had said it was ok.

    He replaced the fans with ones he bought that hardly even worked, little tiny desk occilating fans. We endured the heat and the toxic vapors, and still are breathing them, the vent needs replaced or fixed and in operation NOW!

    The garbage disposal hasnt worked in NINE years on the dish sink, when it stops up, which is always, i was instructed to stick my hand into a live garbage disposal to clean it out. I told the assistant manager she was crazy for sticking her hand inside a live garbage disposal and that i would not be doing that!

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  27. Now, how can this health code and OSHA
    violation be overseen?

    Ok there isnt time to rinse the dishes, if we did where would the water go? so they get run thru the machine without being scraped or rinsed. This is still going to take until 12:30 in the morning to get done this way.

    So guess what that stuff is on the side of your pizza you thought was burnt cheese. Its crud thats been left on the dirty pan and run thru the dishwasher with sanitizer and dryer soaking into it then thrown between pans on a shelf and used the next day, dried crud.

    The pizza cutter and pizza cutter holder is put out in the morning and never is washed or rinsed all day long, 12 hours in use with the crud building up on it accumulating bacteria. This is a health risk to everyone. Both of those items should REGULARLY be cleansed and sanitized and dried.

    They cant keep help, everyone quits, wonder why...altho there is a segment of the staff that are enablers who perpetuate and accept all of this. Not all, most employees are afraid of them or afraid to say anything except under their breath. The management and the franchisee as well as the County Health Department should be closely scrutinized and held liable for all of my accusations so that these problems are resolved in a timely manner.

    I am fileing complaints with every agency concerned in the state offices of the Department of Labor, the Kentucky State Health Department and OSHA.

    When the County Health Departments inspecting, everything is covered up and made to look like its all fine, They had me run the extra sink full of sanitizer because the dishwasher didnt pass and then the assistant manager whispered, just until they leave, when they left, the extra sink was emptied and was not used as instructed by the health department.

    How the garbage disposal and the stopped up floor drain as well as the wrong slope of the floor or, standing water, and black mold have passed any kind of health inspection is beyond me. I know employees have slipped on that slick wet floor and fallen to the ground. It is a safety issue as much as it is a health risk!

    Not all, but most employees are afraid of management and are afraid to say anything except under their breath.The bad apple manager has infected those closest to him. The last i heard even some of the assistant management has had enough of the managers attitude and sharp tounge.

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  28. 2 manuals I have from this company go against everything I have told you.


    I know this isnt the "pizza hut way"

    I know this has been going on for a long time, and enablers have aided that, this is the only way i know to make it change.

    I will probably never ever eat there again, nor will my family.


    The problems that i see now go beyond management because i am sure the owner of the locations. , he owns 2 of them... ultimately it is his responsibility to make sure his business is run correctly. It is also the responsibility of Pizza hut.

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  29. It's truly amazes me all the comment written by various people including the employees. It's ashame and a slap in the face that people are being treated this way. I know exactly how you feel been there and done it: one thing I can say I will never order a pizza from PIZZA HUNT EVER AGAIN,PLUS I WILL MAKE SURE I TELL ALL MY FRIENDS TO RESEARCH THIS WEBSITE. Pizza Hut may be the biggest pizza resturant in the world presently, but they won't be for long.Because there are so many more companies that specilize in the pizza business. Customer service is everything, if you don't have this in your business you won't survive. Evidently from reading the comments they don't pay their managers are employee very good, so that is why Pizza Hut has all of these problems.It's sad that companies treat people as if they mean nothing, but they will find out in the end, people will get to the point of not giving them their business anymore.Everyone reaps what they sow, or what goes around comes around.

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  30. This is bullshit bait and switch any pizza 10 dollars mine cost 12 + tax

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  31. I placed a order with a young lady @ pizza hut st thomas for a large pizza half mushrooms peppers and onions half beef. The lady wrote it down on a piece of paper and told me have a seat. It toke a while to reach and when it finally did she brought a large pizza half peppers onions and mushrooms half peperoni (the same person who took my order) i went up to her and told her that's not my pizza...she reviewed her piece of paper and told me I'll have to wait. ..i agreed and by now my friends reached so i sat at their table. The same person came over and took my friends order. I realized their order got to the table before mine which the same waitress brought to the table. I went up to her again and her response was "oh you came back? I said was right there when you took my friends order..she's like so you gonna wait for the pizza? some thing needs to be done about the service at this resturant.i placed my order 7:00 pm and left about 8:15 ish. This is unacceptable and my next stop with this complaint is trip advisor

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  32. I have ordered from my local Pizza Hut for a number of years now.(Loughborough Pizza Hut St.Louis, Mo) Suddenly, the service and product quality have just vanished. On the 3rd of this month, I treated myself and my family to the Big Dinner Meal. It looked as though it had been put through a blender when it finally arrived, 45 minutes late.
    I never complain about this Pizza Hut. I and my family have been very satisfied with the service and quality of product. I called and asked to speak to the manager on duty. I was then, transferred to Corporate.... which then said... 'ohhh... what a shame'.... and then transferred me back to the store. I got the same rude girl on the phone... I asked for the MANAGER.... and was then told she was off for the next couple days. I asked for whomever was in charge, and was told it was her. *sigh* really? Then, I proceeded to plead my case, and was told they can send out another pizza.... why? I said, no thank you... then received a 20.00 credit.... very begrudgingly....I called to use part of that credit tonight.... and was charged 12.00 for a 10.00 pizza... PLUS an inexplicable 2.75 'convenience charge'..... I then asked the driver about it, and his explaination was... 'I got another job... I'm quitting them... They suck to work for'..... REALLY??
    I then CALLED corporate myself, and got a strange song and dance about the 'convenience charge'... it covers the drivers... then it was its for the hot bags and the GPS and company vehicles.... No.1... they drive their own vehicles and get .30 per mile.... No.2... they DO NOT have GPS... I asked the drivers..... No.3... The hot pouches are so worn and tattered they should be tossed.... so... WHYYYYY, am I, and everyone else in the U.S. being charged 2.75?? There is no explaination. BUT... bet your bread sticks, I WILL be waiting for this phone call that will be here 'in 3 days'... from a supervisor that doesn't exist... because I have tried for a week on my own to reach them. As for the over charge of the 10.00 any pizza? Well... I'm still waiting for that explaination. I am disabled, or I would run this store, and it would be done CORRECTLY... PROPER usage of phone skills... PROPER drivers and delivery of product...ALSO.... the store WOULD MAKE MONEY.... AND THE COMPLAINTS WOULD DECREASE GREATLY. Pizza Hut... you should consider closing this particular store.....or at LEAST put in a staff that CARES about the QUALITY of PRODUCT and REPUTATION of the company. This is from a FORMER die hard Pizza Hut fan.. :( What a pity.......

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  33. I would like to start with that fact that I am an employee at a Pizza Hut located near central Nebraska. I will not share which one for the sake of my pathetic job, but I would like to fill some of you in on a little secret. I have noticed that Pizza Hut does not care about the way our customers feel. I have delt with many many angry customers. Unfortunately my customers still left our store unhappy, due to the fact of poor management. I am very unsatisfied with the way our store runs. Our cooks are terrible. They are always messing up orders and screwing around. They don't care because they do not have to deal with the unhappy customers first hand, which leads me to my second complaint. Our management. Our managers do not try to satisfy our customers 100%. They do not care. Especially our STORE MANAGER who is in charge OF EVERYTHING!! She is very rude not only to customers but to her employees as well. I have delt with many unhappy customers, in which I tried my absolute best to apologies for their terrible experience. They were still not satisfied. I have witnessed our employees at busy times literally pick up the phone while ringing and slam it back down, leaving the other side of line to receive terrible service while listening to a telephone tone. It upsets me so much that people are disrespected the way I have witnessed!! It makes me irritated because I, myself, know for a fact that I would never want to be treated the way I have seen my customers treated. I apologies to all that have had a bad experience with the Pizza Hut Co. around the world. I know exactly how you feel, literally. :(

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  34. My friend, who is disabled, and I ate at the Kirkwood Highway Pizza Hut in Wilmington, Delaware recently and the girl there, who was the manager, did not wait on us in a prompt manner so we seated ourselves. There was plenty of room because there was virtually nobody there. And we waited I would say about a half-hour, after I asked her and another employee, the only two people working there, for silverware and drinks. After waiting all that time for service, another patron, who felt sorry for us came over to our table to give us silverware and napkins. It was humiliating! Then the girl finally got around to bringing us drinks later on. I had to go back to the counter to ask for refills and to pay the bill and while I was doing these things the girl said not a single word to me. So, I knew for sure then that she was hostile to us and had singled us out because I noticed that she treated all of the other customers differently than my friend and me. They were all waited on promptly and given proper attention but, my friend and I were not. We were virtually completely ignored. If I hadn't kept demanding proper service from her and the other male employee we would have sat there and never been waited on at all.
    My friend was dismayed at the treatment we received. It was the worst it's ever been and we've been patronizing Pizza Hut for many years as steady customers. So he decided to tell the girl off that was ignoring us when we were leaving the restaurant. So, he went up to the counter and said to her that we didn't deserve to be treated like garbage and the woman said she had told us to wait to be seated in the past, as a way to brush us off. She also told him that she would talk to him later; she had customers to wait on at the time. He told her that he had to go and couldn't talk to her later. Then when my friend was trying to explain to her this problem further she totally ignored him. So, we left there vowing never to go back to Pizza Hut again.

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  35. I visited the pizza hut today in Franklin VA. Two other lady and I ,placed and order before we got there. I had a coupon for BOGO,small,medium,or large any toppers, at regular menu price. I when in to pick up the two large pizza. The manger waited on me. I gave her my coupon, she look at it, and said this is not us. Now she got me thinking, so I took the coupon and then walked out . I told the other lady what she said. There turn around to see if we was sitting at pizza hut parking lot. There ask me what she mean, I said I don't know she just said that that coupon isn't there coupon. It had pizza hut logo on it and the coupon is good until 12/31/2013. Then I when back in to see if she can explain to me what she was talking about, who know what she was talking about. Something she made up. My trip last week to Nags Head NC I used these coupon the hold week I was there . I had no problem at all. Good luck eating at Pizza Hut in Franklin VA, because I will never spend my money there again.Roanoke Rapid NC PizzaHut is the place to go.

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  36. pizza hut should just become a bakery. The dough is wonderful, but it is just too bad that they stopped putting anything on top. See-through pepperoni and almost no sauce.

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  37. My friend, who is disabled, and I ate at the Kirkwood Highway Pizza Hut in Wilmington, Delaware recently and the girl there, who was the manager, did not wait on us in a prompt manner so we seated ourselves. There was plenty of room because there was virtually nobody there. And we waited I would say about a half-hour, after I asked her and another employee, the only two people working there, for silverware and drinks. After waiting all that time for service, another patron, who felt sorry for us came over to our table to give us silverware and napkins. It was humiliating! Then the girl finally got around to bringing us drinks later on. I had to go back to the counter to ask for refills and to pay the bill and while I was doing these things the girl said not a single word to me. So, I knew for sure then that she was hostile to us and had singled us out because I noticed that she treated all of the other customers differently than my friend and me. They were all waited on promptly and given proper attention but, my friend and I were not. We were virtually completely ignored. If I hadn't kept demanding proper service from her and the other male employee we would have sat there and never been waited on at all.
    My friend was dismayed at the treatment we received. It was the worst it’s ever been and we've been patronizing Pizza Hut for many years as steady customers. So he decided to tell the girl off that was ignoring us when we were leaving the restaurant. So, he went up to the counter and said to her that we didn't deserve to be treated like garbage and the woman said she had told us to wait to be seated in the past, as a way to brush us off. She also told him that she would talk to him later; she had customers to wait on at the time. He told her that he had to go and couldn't talk to her later. Then when my friend was trying to explain to her this problem further she totally ignored him. So, we left there vowing never to go back to Pizza Hut again.

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  38. So I ordered a large pepperoni pizza and a order of bread sticks from
    pizza hut in lehigh acres FL on homestead Rd I paid for it she told me
    it in the oven then bout 20 mins later come to find out they never made
    it the cook said they ran out of pan pizza but he never told her they
    ran out of pan pizza so I stood around thinking my food was in the oven
    come to find out it never was even though she kept telling me it was in
    the oven cooking so Saturday night have no FUCKING dinner I'm never
    going to pizza hut again and I'm letting everyone know what happened to
    because that was just FUCKING bullshit standing around for thirty
    minutes for FUCKING nothing I just moved to Flordia too what a great
    way I always went to pizza hut when I lived in new Jersey move to
    Flordia and you can't get pizza hut they dont even make your shit and
    the cook don't even tell anyone my name jacci turner I always been a
    pizza hut girl all my life but after what just happened I'm never ever
    going there again and I'll tell everyone so they won't go there either
    you guys messed with the wrong person


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  39. I like Pizza Hut better than Dominoe's. My wife keeps telling me that Dominoes is better and Pizza Hut proves her right again, and again. I live in Largo, MD, right outside of D.C. The Pizza Hut here is horrible. The wait is always long and they never have drivers. When the pizza does get here, its never right and they always forget the Blue Cheese for the wings. I hate to admit it but my wife is right. Dominoes is faster, has better service and even though I like the taste of Pizza Hut better, I'm willing to go to Dominoes because they have great service.

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  40. Usually had good experiences at the Espanola, NM Pizza Hut we all know good help is hard to find everywhere however, yesterday evening they were having a busy evening and after waiting extra 15 minutes I asked about my order and Sam Garcia the Store Manager said they burned my order of breadsticks and I asked for my money back because I needed to leave he walked away came back put two pizzas on the counter walked away again and I could smell something burned and I looked at the pizzas and half of my pizza was burned the crust was so black/burned so I brought it to his attention and he said thats what I ordered that thin and crispy look like that and again I asked for my money back and he raised his voice with me and told me that there was nothing wrong with my order and I told him again I need to get going Sam I do not have time for this and he said that is not my problem and I told him I didn't want that burned food that I wanted my money back and he made me go outside for my receipt and gave me my money back after he humiliated me and I refused to take their food...I thought their general manager would like to know but Carmen didn't care to listen to me and acted like it had all been handled because Sam called her last night and told her what happened and she did not care to hear what I had to say...very poor management in Espanola, NM and I say this sadly because we are a small town which I have pride for and at this point I will not go back till they have that bozo control his temper and apologize! Also, I had given Sam a tip at the window when he collected the money maybe next time I should wait till I get my order before I give tips!

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  41. To Whom It May Concern,

    I am writing to complain about your location 9672 SW 72 St Miami, FL 33173 . I usually don't ever take the time to write to any corporate office, but tonight one of your psychotic drivers almost crashed into me by cutting me off. My little sister is autistic and started freaking out, it was unacceptable. First of all they were speeding and driving out of control, after cutting me off and speeding even more so to get away from me I saw them turn into the Pizza Hut, it happened right on the street where the restaurant is located (72 ave) . I saw the number on their car and decided to call immediately It happened at about 9:30. I was very upset to say the least, not only was the woman who picked up the phone rude, she wasn't helpful at all. I may have been upset but I told her exactly what happened and told her I wasn't sure who to talk to , all she replied was " Okay, thank you" after a pause she then said " I'll let him know". Are you kidding me? Is everyone who works at this location a bunch of idiots? It's one thing to have a lunatic driver representing your restaurant , and then to have even worse customer service is unbelievable. Have your general manager get his employees in check, unless he's part of the problem too but someone has to get that poor excuse of a restaurant together.

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  42. To whom it may concern

    I am writing to complain about your location 1401 S. State Road 7 N.Lauderdale Fl 33068. They have the worst manager(Jean). I place an order online for delivery at exactly 7:21p.m. and received an incomplete order at 8:30p.m. I informed the driver that I was missing an order of cheese stick and he was very polite and apologitic and instructed me to call the store and they will send someone to deliver my cheese sticks or the order will be free Isoon called @ 8:40p.m. and informed them of My incomplete order and the young lady told me some one is hoing yo bring me my order of cheese sticks and I will receive a credit after having me on hold for 8mins(too long) before hanging up and me calling back . At 10:15p.m. my order of cheese stick have yet to arrive. So I decided to call back and request for a refund at this point. When I called I soke with a young lady first and she was very apologetic and place me on hold for 5mins before the Asshole pick up and States "oh did she tell you that your going to get a credit" I respond by saying yes and she said someone will bring me sn order of cheesesticks aswell. I also informed him of what the driver said as well. His bright response was He is a DRIVER something like that you should speak with the manager not a DRIVER and for as the young lady telling you that I would have Never agreed to both. I immediately request for a refund for first my order being incorrect and second I was told by not one but two of piazza hut employees that I will receive my order of cheesestick and third his attitude was awful and inappropiate. He then said"well if you still have the pizza and its original order I will have my driver come pick it up and refund you your money". I was floored by his response. He should nevrr be allowed to wotk in anytupe of customerservice manager position ever and life especially not with that attitude. He then gave me a local phone number to call after I asked for a 800# which was (305)430-1245 he told me to call and leave a message and someone will call me on Monday. This is the worst experience ever all I wanted was to enjoy my Friday night eating pizza and cheese stick while watching movies but instead I had to deal with this foolishness. For now on I will be ordering from papa johns

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  43. My wife and are watching the world series. Pizza Hut just had its ad, in which one of the men talked about Butt-Kissing. Guess Pizza Hut thinks its customers like crude lines. They would be wrong, at least in our case.

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  44. I ordered a large pizza from Pizza Hut (Edgewood,MD location) on 11.10.13. I usually go to pick up my order; however decided to have it delivered. The cost of the pizza was $10.60 plus delivery charge $2.50 for a total of $13.10. I gave my son $15 to give to the guy when they arrive. Upon arrival, the pizza guy said the order was $15.10 not $13.10. My son gave him the $15 and went to get .10 cents. Afterwards, I asked my son why did he give him .10 cents... when the change was the tip. He proceeded to tell me the guy said the order was $15.10. I said NO, it was $13.10. I asked my son, did you get the receipt, he replied NO. I called Pizza Hut to verify the order total to which they responded $13.10. I explained to the manager Chris what had occurred to which he stated he would have the driver return the $2. As I stated to him, I could care less about the $2; however its the principle. I also told the manager this was probably not his first time changing the price with other customers. I waited at least 3 hrs for the driver to return with my change. I called Pizza Hut again to speak with the manager and informed him the driver had not returned to give me the money. The manager said he spoke to the driver and told him he needed to return the money. Of course, the manager was shocked when he learned he didn't. I informed the manager I've made a complaint with corporate office because the driver basically stole from the company as well as myself (the customer). The manager said he was going to write him up and speak to him again when he returned. I've never had a problem with this location; however WILL NOT do carryout again.

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  45. your location in Denver, NC on cross center drive has the worst management I have ever seen. The redhead looks like an emo pot head who is going to slit her wrists. The multicolored hair girl is just big and rude. They have an attitude about them that makes you want to boycot pizza hut forever and tell all your friends.

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  46. I am very upset with pizza hut in Oregon Illinois I put in a complaint to the coporate office of pizza hut and they never returned my call about my complaint then when pizza hut in Oregon Illinois got robbed they accused my husband and myself of robbing the place it seems like you cannot complain about the service .if you do you get accused of robbery. I was never so mad as when that happened the corporation needs to know how to respond to the complaints of the customers instead they let the managers and workers get by with the abusing a customer . I proved to the police that my husband and I was not even in the area we were out of state so the laugh is on Rodger the manager and the employees that worked that day and accused myself and my husband .if corporate would do their job and check into the complaints that a customer gives you would not lose customers . I will never eat or order at pizza hut in Oregon ill and I will make sure that I tell y family and friends not to order from them what a way to do business accusing a customer of robbing the place . I would strongly check to see if the manager or the employees did not rob the place. so in my opinion you cannot complain. I FEEL I SHOULD GET ANI feel I should get an apologize as my husband and I proved where we were.the coporate office needsto get off their dead asses and doing something about the compaints that is why people make compaints because they have had a problem with the service or an employee of pizza hut. it is pretty bad when I go out of state and get treated better by a pizza hut in another state . I feel I was shamed and treated like shit . get off your dead asses and do things to help the customer as a matter of fact the customer pays your salaries . I do not eat at Oregon pizza hut I found a better place to order my pizzas and they treat me like a customer not a criminial

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  47. also for the pizza hut in Oregon ill the manager and the staff was rude to me and my husband when the manager got your on the phone his words were I guess we can not satisfy you . did not even try to help a worthless manager and corporate office is no better they don't call you back on the phone to ask about your complaint. . it seems like you cannot be rude or complain about the pizza hut or you are accused of robbing or are looked as a criminal no wonder pizza hut has lost customers .if the coporate office would do their job to you might not have a lot of complaints . DO YOUR JOB CORPORATE OFFICE .

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  48. Your call center in birmingham al sucks! Let local buisness deal with there people they dont care your order is wrong! Love your pizza but Im done!

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  49. I ordered a pizza online tonight....as I do fairly often. When I got my pizza....surprise....it had a garlic crust on it!!! I contacted the manager of my store here in St Petersburg, FL...who was very nice about it and was told that you have switched your crusts as of this week. I wonder why you guys did that....as I find it disgusting!! If I wanted Dominos or Hungry Howies....I would have ordered from there. I am going to think twice before I order again....and am now leaning heavily towards Papa Johns. I feel like if I want a flavored crust....I should have to ask for it....therefore, having a choice....not having a choice made for me!!!!

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  50. The pizza hut in humble tx on wilson road absolutely is the worse! They are 5 minutes away from our house and yet they are always late. Im talkimg an hour late. We just ordered again from this place and it has been 2 hours. This is a joke. They told us he was 5 minutes away when we called the first time and its been another 20 minutes. I will be sure and tweet anf fb about it too. They need to shut their doors. This is the 4th time this has happened to us.

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  51. I ordered a pizza from Batesville, MS. I ordered a pepperoni, onion, and extra cheese stuff crust pizza. When the pizza arrived it wasn't done, so I called the store for them to remake me another one. When my second pizza arrived the driver said I owed 4.99 for the remake. I called the store and spoke to the manager in charge and she told me I had to pay the convenience and delivery charge for the new pizza, and I couldn't charge it to my card that I had to pay cash. I told her I shouldn't have to pay for their mistake. So she told the driver to bring back both pizzas. I then asked for my money back and she refused. I will never order from Pizza Hut again if this is how they treat their customers

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  52. I literally order from you guys like 5 times a month and I order p'zones every time. Your stores don't have enough p'zone bread being taken out a day. The employees don't even tell you if there out of the bread and then use regular pizza bread that comes out burnt. It's ridiculous that my store I order from takes 3 breads out a day. I keep calling the store and complain but the manager doesn't seem to give a crap and that's not good customer service. The manager was rude to me when I wanted to speak to him.. Telling me his opinion that's rude and on called for. Your stores need to take more out.

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  53. I used to work at pizza hut on 2100 west kimberly in davenport iowa and it was that worst ever first off the main problem is the rgm jake is the lazyiest manager in the world he does nothing. He sits in the office with his feet on the desk on very busy day he doesnt help out at all he runs outside when all the phones are ringing and then yells at people for. Not doing their jobs really??? This is not the only thing bad with jake he smokes weed always in the walk in during bussiness hours he is very young and is not a good fit to run a profit store like west kimberly in davenport iowa

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  54. The pizza hut in freeport, tx is the worst ever. I never get my order on time when i call for delivery and its never ready when I pick it up. I think these people are on drugs ir something. Everytime I go in there they all look like there on something. And the cook looks too young to even work there. Geez people get a new crew or im gonna stop gping there

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  55. I currently work at the pizza hut in selma al and i think that everyone in higher rank there needs to know just how mean and hateful our GM is and how badly all of us employees are treated by her and two of her shift leaders also treat us like dogs. Also the GM and the other two women sit around all day talking so bad about all the employees behind their backs to one another. What kind of GM are you to sit around and talk shit about other employees for no reason. I hate my job just bc of this. And noone in higher rank will do anything about it!!!

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  56. I had a birthday party at Pizza Hut in Starkville, MS on May 2nd. And from the time we made it there it was a complete disaster. The room we booked was hot as hell. And on top of that my pregnant sister was there and other people were there that were hot. We constantly told them that the air was not on in the room and the lie they told was that it was on already. How in the hell was it on when in the other areas of the store it was cold and air was blowing hard. The manager did nothing to solved the problem or offer any type of discount for the inconvenience. She was too busy stuck under her damn boyfriend to even care about the our complaints. Also the pizza was gummy and I was upset due to the fact they ruined my child's birthday party. Never again will I use the establishment for any type of party. I wanted to let others know so they so not have to go thru the same ordeal I went thru. That manager needs to be fired...

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  57. I am so not pleased with your traditional wings. I paid 16.00 for 16 wings what seemed like I paid for four wings. Your sauce is great but the size of your wings suck and are a rip off. Your slacking off on your pizza and the quality of your dough. My family and I used love eating at your establishment but now im sorry to say you lost a valued customer.unlike you care it's just sad to see a company go down the drain like that.

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  58. The pizza hut in Duncanville,Texas on Cedar Ridge is horrible the woman name Heather must have missed the customer service part of training. This lady was so rude it took everything in me not to throw that pizza at her. They made a mistake and instead of fixing it she wanted to point the blame else where instead of owning the problem and fixing it. This will be my last time ever eating at that pizza hut. Mabe someone can give her a website to read upon customer service.

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  59. Just ordered from domino' s since you no longer have p'zones, I always order pizza for the family and since I really don't like pizza that much I have always got p'zones. Guess Dominoes gets my once a week business.

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  60. This happen in Salisbury MD a pizza hurt driver pull up to my kids and throws coupons at them and say make me some money niggers.....really what was the point of that these are kids and u are a grown man..I am taking this to a lawyer and the media I have ur name and tag number.!!!!!?

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  61. I ordered 2 pizza's from the Bashford Manor location in Lou Ky. 07/09/14 and got some of the worst service i've ever gotten from a Pizza Hutt.as far as i know carry out means carry out.This person that took my order asked carry out or delivery,i said carry out,He then asked if i was picking up pizza?If the person taking orders cannot understand the English language they should not be taking orders over the phone.And then he was rude to me.I think somebody needs a lesson in customer service.If you are rude to customers they will not patronize your business! I guess we will order our pizza's from somewhere else like Pappa Johns,Dominos. Bearnos.The real thing is,pizza hut pizza has always been below average place.And the when the staff is rude,it's time to go somewhere else.When your customers leave it will be hard to regain their business or respect!!!See your employees at the unemployment line. : - ) =

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  62. My daughter recently put an application in for pizza hut. Well we had lunch at holdenville,Oklahoma location and she asked to speak with the manager. The manager approached her holding a syringe. And while she proceeded to have a very rude conversation with my daughter, she told her she just didn't have time to look at any applications. And that she didn't really need people. As she is tapping the syringe with her fingers. Another day we went there the assistance manager was very very rude. Took my order like it was bothering her to do so. I'm sorry but that is not very respectful. Never going back there again and my daughter will never work for those people.

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  63. oh buddy, I had a bad experience with this store on 07-17-14 as a result I was given a $25 credit that was only redeemable at THIS store. First, there was trouble with finding the credit to begin with. but that was taken care of.i was told it would 40 to 50 minutes.(i figured this much) I was hungry so i had no choice. this was at 15:47 (3:47pm) I called to see what was going on with my food. I was told my order didn't exist. After some back and forth i was told it was in the hot box, the hot box? So now there is some more back and forth and now not only am i hungry as heck i am angry because i have to explain how my order was to go because she asked for an address and where inside the hotel to deliver it. Then a driver walked in, it had to be Marco because that's who Delivered my food, saved me from another hour and a half wait because there were only TWO drivers left. so from the sound of things it sounds like i just called during the wrong time (shift change) again. and to make matters worse No cheese and Peppers AGAIN!!! but oh Marcos went to his car to try and find me some cause he didn't like the sadness on my face...and brought me back some. but they must have been in there for a while cause i think they had coffee stains on them. But I don't want another credit or anything from this store. I still love PIZZA HUT, because the admiral and Harvard store really rocks!!!!!!! which is my default store. but there is so much that could have happened to prevent such a horrible re-occurrence by the way it was 17:20 (5:20pm) when i my food was delivered

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  64. Ordered online for the first time last week, the pizza was better than expected. I got an email offering a discount online two days later, it expires today. I went back online to order each of the last three days, it says they don't deliver to my area, that I should order takeout or find another store. That was weird because I'd just ordered a few days before. Anyway I called and asked if they only delivered on certain days but that wasn't the problem. Turns out it was the website, so I went back and tried to contact customer support, it wouldn't work either. You get a discount online and when I explained that the site wasn't working they said they couldn't help, they couldn't offer the discount either. I called back and asked for the owners name and phone number, they did give the discount 'this one time", like it's my fault online service isn't any better than in person. Again I was surprised the za was sooo good.

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  65. I love your pan pizza crust but the blend of cheeses you use on your pizzas is awful. It has a sour taste to it. Give me just good old mozzarella any time. My Pizza Hut is in Monroe Mi. Our staff is excellent here, but now they have moved to another building and have carry out and delivery only.

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  66. M ilton Fl. you guys suck your pizza are a joke and no one is laughing get out while the getting ig good, and sale used cars at least when you take peoples hard earned money it will not look so bad. While I,m on my way to papa johns BITCHS.

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  67. I place my order online as usual... Tuscaloosa AL 15th street location good on time with my orders... But today I was on the other end of town where the Skyland pizza hut sits so I placed my order for there as any other... Zero minutes of wait time it showed on my screen but I knew that wasnt accurate...10 minute wait I had expected... I pull around no one at the window great Im first told the lady my name she took my money and closed the window after she handed me my change... After 20 minutes and cars piling every another girl told me to pull down however there is a car now parked in front me close to the door because its raining hard... So i just cut it hard and pulled in a parking spot because If I had known my order would keep me waiting another 10 minutes I wouldve asked for a reimbursement... Due to the fact I had to get out go inside because no I dont want your pizza just my money so I can get me and my wife something else... The slim lady said we asked you to just pull down my blood pressure boiled over why would I take my foot and place it a the pedal just to move inches... Pizza Hut why would you have somebody badly oversized working the window and giving out orders on the side I have i have no freakin idea... O yea the fat lady sighed with a ugly gesture like you thought I was walking your food to you dude you crazy.... Pizza hut pizza hut I wanted to get in my truck drive it straight through your window and end up on the other side that fat hefer dont know me... That whole crew should be fired.

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  68. Your web site is difficult to use..I just wanted to see the deals you had. It used to be simple and quick.

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