H&R Block Corporate Office Headquarters HQ

44 comments
H&R Block Corporate Office Headquarters HQ
Address:
One H&R Block Way
Kansas City, MO 64105
Corporate Phone Number: 1-816-854-3000
Corporate Fax Number: 1-816-753-5346
Corporate Email: info@hrblock.com
Stock Symbol: HRB

H&R Block is a famous for their income tax preparation services. H&R Block provides tax, banking, business consulting. H&R Block is the of the premier tax service provider in the US.





H&R Block's Customer Service Phone Number is 1-866-295-7912. The company does encourage users to use their technical support system and help forums on their website.




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44 comments:

  1. I have been lied to twice and both of the were supervisors The last one I have talk to was David. Both said that I have my personnel card on my name and will have it within 3 working days. It is now 2weeks and no card. I would like to talk to some one about the grieve that it cause me please!

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  2. I will never go to another h and r block ever again so many hidden fees that they fail to mention along with lying about there being no fee for using allpoint ATM they charge 2.00 on top of a charge they do not tell you about 2.50 everytime you pull out money. I have never been so upset with a company and a well known company to lie. I will make sure I will let others know who not to go to and where which is this company. Very disappointing.

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    1. This is nothing more than a racket. I'm wondering if the people in the office are greasing their pockets in addition to making H&R some money. If I here the words "it's the forms" one more time, I might snap. They are not professional tax preparers, and I wonder if anyone even has a degree or license for tax preparation. They do not know anything...I wanted to know how my Second look went from $99 to near $300..."it's the forms", they replied. SCAM ARTISTS!!!!!!

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  3. Used H&R Block for business tax. IRS GOING AFTER US!! Been 4 years and NOTHING DONE!! Just told not to worry we don't Owe anything as the IRS knocks at our door and threatens to levy our accounts. Each time we call, we get the runaround. They did (?) Give us an advocate but not a word from him /her either. Called today and again the DAMN runaround!!! HEY H&R BLOCK - JUST PAY THE IRS THE MONEY YOU OWE THEM AND ALL WILL BE GOOD! WE DO NOT OWE THIS!!!!!!!!!!!!! GET OFF YOUR BUTTS AND GET IT DONE!

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  4. I did my taxes in Jan of 2012 .I had an emerald card issued to me and in June my state taxes where put on the card....Now here is the kicker lol they are telling me my card was over drawn 1.04 and my card has been revoked but they have in there possession MY money ....I have been waiting over a month they keep telling me different stories out of the 50+ people i spoke to including 4 supervisors I am getting no where.On top of that I have called the complains department 3x....So I would recommend NO one gets this so called emerald card EVERRRRR .....P.S I have asked for a check to be sent to me and they will not I have gone to the office of H&R block and they cant help.

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  5. I had my taxes done in 2010. Just got a letter from the irs saying I owe 1,778 dallors. Because the lady put the wrong info on my taxes for the unemployment I collected. Wich she looked up on her computer while we set across from her. Now I'm responseable to pay money back because they say there not responceable if the irs over pays me. Even tho it was because of there mistake. Doesn't seem right or fair but what is anymore. Really pissed about this whole thing

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  6. I find that many of the preparers at H & R Block offices have little or no understanding of what is reported on a 1098T.

    I have been a tax preparer for over 30 years and I work for a university and have had your preparers call and ask us to reissue the 1098T with an amount in box 1 which would be a violation of the IRS regs since we have chosen to report billed tuition in box 2.

    In reality the information used to calculate the Education credits should come from the actual receipts the taxpayer has and the 1098T for the scholarship amounts.

    Please train your people so that they do not give the taxpayer improper information and they do not call the universities and request information that they can not receive anyhow since student financial information is protected by the Federal Government under FERPA

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  7. Just a bunch of low life scum who are not tax preparers at all. They do not know the tax laws at all and do not help you get the best return for your bucks. They lie to you and say they will help with their Green Team and that if you have a complaint it will be resolved within 5 business days. Well it has been 2 weeks now and counting....

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  8. i will never again use hr block ever....... it was a total waste of time and money witch i cant even get because they filed my taxes wrong twice now i should have used turbo if i wanted this much crap to deal with if there was a rating system i would give it negative stars for the trouble lies hassle and just bad company

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  9. I was charged for piece of mind that I never asked for. My taxes are so simple there is nothing to question.I Have been told I would get a refund and still nothing. I have been using them for 30 years and will never go back again. They need to be checked out for the illegal charging they do.

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  10. Got a call from 8664991271. Is this yours

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  11. H&R Block’s website claim, “Our values are the bedrock for how we act, wherever we operate in the world. They are embedded in this simple statement: We Do the Right Thing. This means we believe in our people; we take care of our clients; and we deliver for our shareholders.” (http://www.hrblock.com/lp/purpose.html). John Taylor, H&R Block tax preparer in Grants Pass, Oregon failed this important company value and cost my wife and I thousands of dollars, not including penalties and interest the IRS may impose.
    Another H&R Block website (http://www.hrblock.com/offices/index.html) states their guarantee as follow: “The dedication and expertise of our Tax Professionals is yours when you file your return and after. You will have our 100% Accuracy Guarantee and a commitment to supporting you in the unlikely event of an audit. Our Tax Professionals believe service is everything. That's why we have a 100% Satisfaction Guarantee. That means you don't pay unless you're satisfied with our work. “ Our 2011 tax returns, prepared by H&R Block’s John Taylor of Grants Pass, Oregon was not “100% accurate” as T. took my PERS pension amount and labeled it as an IRA. Furthermore, his supervisor, Dennis Taylor, (John Taylor's father), did NOT check the accuracy of our tax preparation knowing his son was a rookie for H&R Block. This website also claims, “Each year the Tax Professionals we hire complete more than 10 million hours of training. They are required to take 15 continuing education courses every year. We know how to explain IRS rules in a language you can understand and we have specialists who can handle nearly every kind of tax situation. The Tax Professionals we hire have 8 years of experience on average. In other words, we hire the best Tax Professionals in the business.” This is not the case with John Taylor.

    We are asking H&R Block to be responsible, professional, and practice good business ethics by doing the following:
    1. Amend our 2011 tax returns free of charge
    2. Pay all of the IRS penalties, interests, and other charges
    3. Offer “Peace of Mind” to us at no charge should the IRS decide to audit
    4. Pay at least 30% of the 2011 return owed to the I.R.S. - 30% of $4,880 = $1,464
    5. Pay at least 30% of the 2011 return owed to Oregon Dept. of Revenue – 30% of $1,784 = $534.20
    6. Have a competent H&R Block tax professional review ALL tax returns J.T. prepares until he is deemed competent.

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  12. I filed my 2012 taxes online using H & R Block web site. The software calculated the math wrong by 500.00.
    All I could do is file a complaint. The person I spoke with repeatedly stated that if I gave the wrong information they are not responsible. I told her what the IRS letter said. " Tax Computation" meaning the information I gave matched theirs just the calculation was incorrect.
    I can't wait to hear what they say next. I bet they don't stand by there promise of 100% satisfaction.

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  13. We have been loyal and lucrative H&R clients x 15 years. However,2013 will be the last time we use H&R Block cue to report that the H&R Block corporate leadership is complicit in the subversive ENDRUN AGAINST the LEGISLATIVE BRANCH by the Obama administration/HHS Secretary Sebelius solicitation of private sector "donated" slush funds to advertise ACA/Obamacare propaganda.

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  14. I've also been loyal to H&R Block for many years and this too will be my last. I processed my tax return and uploaded it to the Emerald Card. I've been using the card for months to help pay for wedding expenses. Out of the blue my account had been froze and I'm being told there's a case involving fraud. When I call to inquire which is every 48 hours nobody EVER knows whats going on. Today I was miraculously told they've never seen a case like mine. I'm looking to reach a corporate representative who knows what they're doing.Ive been on the phone for a collective total of 8 hours and constantly told someone will get back with me but never does. The only person who has helped is Lisa Todd at the Washington, Mo H&R Block office. This company is ridiculous and I'd like to thank you for making what should be a happy time for me be so stressful! Disappointed client..

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  15. On Friday March 21, 2014 went into an H R Block office to ask some questions and the Tax Pro went off and speaking badly about another employee. Mary from the Prince Frederick Office in Prince Frederick Maryland. The employee she was speaking about is no longer with the company. With the company or not Mary should not be taking about any employee or to someone she has never meet before. This was very discoursing and has changed my mind about using H R BLOCK for my 2013 tax return. A friend was also with me and they to have decided not to use H R BLOCK . We had Liberty Tax Service complete our taxes, wear we did have to hear the remarks made about past employee and the language. No company should let any employee CURSE AND PROFANE LANGUAGE. Mary using words that I would not even say (the F bomb the big one). You just lost two customer. This employee should keep closed lip about employee and clean up her language.

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  16. I went March 25, 2014 in Sierra Vista, AZ. I was charged $328 for a simple tax return. I discovered an error 15 minutes after leaving the office and it was fixed, which yielded me $500 less I owed Federal Government and nearly $200 more AZ refund. I called the owner of the local office and all he would offer me was a $25 coupon good for next year's return. I certainly won't use that EVER. Today I found yet another error where I was charged for receiving a tax exempt distribution so that needs to be fixed. I want to register a complaint with H&R HQ about the apparent gouging. I've been paying taxes for 51 of my 69 years, using both Turbo Tax and other professional tax preparers and never, ever had to pay more than $200 for a complicated tax return. This one was quite simple and apparently the rationale used for the shocking "sticker" fee was the number of forms required. This is not my first rodeo and absolutely a farce to gouge people trying to comply with the Government's laws.

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  17. my name is donald darling of kingsland,georgia i need any one who has been wronged by H & R block to get a hold of me DONNA HUNT here in kingsland GA office has sold my info to someone and they stole my identity and filed a return on an EXTENSION that was getting more than $ 1000.00 back as a refund she is the only one who knew i did this I AM GOING TO GO AFTER H & R BLOCK EMPLOYEES NOT CORPORATE FOR A CLASS ACTION LAWSUIT the corp.is protected their employee are not and when they admit guilt of their crimes then corporation has no protection in a criminal lawsuit SO PLEASE CONTACT ME

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    Replies
    1. I would like you number.
      jones.michelle1234@gmail.com

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    2. Just found out we could of only paid 1/2 on our taxes but did not because over 12 years ago I filed my taxes with then once since then I used turbo tax & a CPA to file I think this is bull plus I paid an out rages amount of money to have them done. Please someone contact me at debof2004@yahoo.com

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  18. donald darling ------18wheelbigbird@gmail.com

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  19. I will never again go to Another H & R block. God don't like it when you do wrong to others.

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  20. I doubt corporate reads any of the comments - i can guarantee, this company will collapse miserably if they do not change how they do business. EVERYTIME an appointment is scheduled - no one from H&R Block shows up for the appointment! Their system for information about their locations and appointments is completely inaccurate. From what i heard - corporate decided on that system....that should tell people the heads at the top aren't too bright and it trickles down from there. Save your money and time bothering with this company - they have no concept for customer service or ACCURATE information or integrity. RIP OFF!

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    1. Oh! and surprise surprise! There is no way to contact corporate office to make a complaint! surprise surprise! *eye roll* Corrupt criminals - that is all they are.

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    2. I made under $25,000 a year, am not a homeowner, do not itemize taxes and I paid $524.00 to a paid preparer to do my taxes. Plus I owed over $200 to the state. I am stuck between a rock and hard place.

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  21. I had a bad experience 2yrs. in a row with Sylvia Nixon of the Falconer, N.Y. H & R Block Office. She was supposedly the supervisor but screwed my taxes up 2yrs. in a row. She did not attend a schedule appointment with me to try to rectify the problems. In addition, that H&R Block Office did not stand by their work and pay the penalties I was charged. She lied and I would not go to this person or that H&R Block office again as she was incompetent, a liar, overcharged me, and did not stand behind her work as the bull**** advertisements say your company will. I will send out an email at my place of work which is less than a mile away from the office and employs between 300 and 400 employees and the message will be under no circumstances would I recommend this H&R Block Office or employees!!!!! Way to go H&R Block, you lost this customer for life!!!!!

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  22. H&R Block prepared my 2010/Tax-Forms in Charlotte, NC. I had just moved there from California and was required to pay taxes to both California & North Carolina because I had been a resident for eight-months in the state of California. Turned-out that the agent who prepared my taxes didn't know what they were doing. Two-years later, I was contacted by the State of California saying that I owed thousands of dollars. H&R Block refused to help me with the problem and I was stuck with the-debt. Their attitude towards this problem was insulting & disrespectful and the-agent was not-disciplined in any way what-so-ever. In-fact, she's still working for them today. Meanwhile I'm being garnished & possibly facing having (liens applied) because I'm just unable to pay this debt. H&R/Block just takes your money & whatever happens afterwards don't expect them to help you if you encounter problems they may cause you. I pray for anyone who trust H&R/Block to do their taxes, I will never use them again.

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  23. I have been using H&R block for a long time. I have noticed that the preparer is instructed to basically lie to the client (me) to keep me at bay! I overheard a conversation between preparer and supervisor. She told the preparer to just tell client there is a glitch in the system and it will be taken care of the nxt day. surprisingly nothing was done. How can a fortune 500 company get away with lies and deception ? this glitch is going to cost me my closing on our home. My taxes are still in a glitch and no one seems to care. This will be my last use of their services. I agree with all the other blogs on this site. these people are not as professional as they claim. Signed Extremely dissatisfied.......

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    1. I can sympathize. We have been waiting for our refund, and found that the IRS AND H&R Block had no record of our return info. We went to the office only to find that our account had been LOCKED, and our returns had never been sent. So here we are, waiting, AGAIN! They told us the same thing. That it was a GLITCH in the system.

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  24. unfortunately there are all levels of preparers in the offices. Best to make an appointment with a person that has done your taxes before. If someone is a walkin, they may be put with whoever is available no matter what skills or knowledge is needed. They need to do a better job picking managers. The management in the lake worth office next to dominos brings their children to work instead of paying childcare. They also could use some tips on professional dress. The customer has the right to ask for a different person or go to a different office if they are not comfortable with how their taxes are being done.

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  25. H&R Block is not very well represented when tax preparers are rude to their customers. I called and made an appointment for 3:00 p.m. Sunday February 8, 2015. I arrived at 2:30 and was told by Joan D. Schell at the Winchester office that the party I had the appointment with had overbooked. Joan then told me she could take me right then because Swinn had asked her to take me at 3:00 for her.
    This is no way to run a business. I should have been called and informed that the 3:00 appointment could not be met but that I could be scheduled with another preparer if I wished. I was not given the courtesy of a call. I drove 70 miles to make it to the scheduled appointment on time.
    In addition, when questioned I was treated very rudely.
    H&R Block does not make it easy to register complaints about local franchises. Don’t they answer to regional representatives of this company? What form of oversight and quality control does H&R Block have? It is not easy to find even corporate information. The Internet provides two different addresses.
    What kind of business is this?

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  26. Why when I call premium office and ask for a certain preparer I get asked by receptionist to go to a different preparer...NO...I asked for that certain preparer!

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  27. Be sure to watch what fees they tack on and don't explain. I have been waiting since February 12, 2015 for a refund of charges in their fees I did not ask for. The first time I called I found out the manager of the Hurst office never completed filing the paperwork. So here I am again waiting another four to six weeks because the paperwork had to be filed again on February 26, 2015 for an issue that was done on their part. I use to trust H & R Block......but no more. This is the last year after ten years of using this company.

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  28. We are having problems with your company on are taxes they are show they have no idea on what to do they lost are 2014 AMENDED tax return for a month in febuary 3rd now its march 5th. think we were done with taxes and we checking on IRS web and show nothing now we have wait till 12- 16 weeks get them my wife have surgery, in march on the 19th and i have traing school for my CDL training in one week after her surgery. We are behind in bills and we have pay half of surgery for her is risky for not to have we have 2 kids one 3 years old and the other is 8 months and i have to go and get a career, just to come up with enough money bye april so we can keep are place.Job's around here close up for winter and slow down any mager city is 80 miles away our more.

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  29. H & R block really messed up on our taxes. We file with you guys every year and this is the first year that you have messed up. You didn't account for Self Employment money and then didn't file our ammened return. We thought everything was done and come to find out that you were sitting on it for a month and then lost them. How are we going to pay our bills. We knoe that we are intittled to a refund of the amount paid to you to have our taxes and ammended taxes done. We paid for piece of mind and instead we got more stress. Get your millions back America is a joke.

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  30. This is the WORST company I have ever dealt with!! They have stolen over 500 dollars from me and there is no one to talk to!!! Not only is the product not good the customer support is much worst. NEVER use this company!!!!

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  31. Phone service is awful and I made up my mind I don't want to use H&R Block ever again. I experienced a huge waste of time and energy trying to answer 1 question. Couldn't even leave a message for my tax consultant and had to drive to the local office to leave the answer. Why can't I get the individual working for me?

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  32. Ezfinder2@aol.com

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  33. H&rblockput our refund on a e card to be used to purchase gift cards. We thought we were to receive our refund on an emerald master card and the offered $290.00 bonus for the e cards. Now the refused to transfer our refund to the master card. Told us to buy targets card the cash it in for the cash. We would have to buy six or more to get our refund at what ever they charge per card. We just want our refund put on the emerald but they refuse. I am making complaints to any and every state an federal agency from

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  34. I paid an H & R office $496.00 in 2013 for my taxes. I also paid extra for the piece of mind. The IRS sent a letter with some issues about my 2013 taxes. The office did not stand by their service. I had to go to a different H & R Block to get my taxes fixed. The other office had to amend my taxes twice. I filed a piece of mind claim with the company. The company did an investigation and approved my piece of mind claim. I was supposed to get my 2013 tax preparation fees refunded. I received an email from the company on 3/10/15. I was told that it would take 7 to 10 postal days for my refund. I still have not received my refund. I provided a copy of the email.
    H&R Block has completed the review of your claim under the Peace of Mind Extended Service Plan and it has been approved.

    You will receive a check for $461.00. Of that amount, $0.00 is payment of your claim under the Peace of Mind Program, and $0.00 is payment of your claim for Penalty and Interest under the H&R Block Standard Guarantee for your 2013 tax return. The check is tendered to you with the understanding that your acceptance and negotiation of the check satisfies our obligation to you for this claim under the Program. Please allow 7 to 10 postal days for the check to arrive at the address listed on your claim.

    The payment may or may not constitute taxable income for the 2015 tax year, so we encourage you to consult your tax advisor. Should the amount be taxable, it should be reported on the "other income" line of your Form 1040. The line is usually numbered 21 or 22 and is found on the front page of the tax form. If your payment is $600.00 or more and determined to be taxable, you will receive a 1099 MISC directly from H&R Block after the end of the year.

    You can relax knowing H&R Block provides extra services for your tax return, today and tomorrow. We apologize for any inconvenience this may have caused you and hope you will continue to select H&R Block for your tax filing needs. If you have any questions, our contact information is listed below.

    Sincerely,

    H&R Block Client Services
    One H&R Block Way
    Kansas City, MO 64105
    1-800-HRBLOCK / hrblock.com

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    Replies
    1. I filed a piece of mind claim because I had to have my 2013 taxes amended twice. The company approved my piece of mind claim. I was sent an email on 3/10/15 that stated that my piece of mind claim was approved. I was told that I would be receiving a refund of my 2013 tax preparation fees. This ended up being $461.00. I was told I would have a check in 7-10 postal days. I still have no check and no answer why. I have called this location to find out answers. I get nowhere. I have provided a copy of the email
      H&R Block has completed the review of your claim under the Peace of Mind Extended Service Plan and it has been approved.

      You will receive a check for $461.00. Of that amount, $0.00 is payment of your claim under the Peace of Mind Program, and $0.00 is payment of your claim for Penalty and Interest under the H&R Block Standard Guarantee for your 2013 tax return. The check is tendered to you with the understanding that your acceptance and negotiation of the check satisfies our obligation to you for this claim under the Program. Please allow 7 to 10 postal days for the check to arrive at the address listed on your claim.

      The payment may or may not constitute taxable income for the 2015 tax year, so we encourage you to consult your tax advisor. Should the amount be taxable, it should be reported on the "other income" line of your Form 1040. The line is usually numbered 21 or 22 and is found on the front page of the tax form. If your payment is $600.00 or more and determined to be taxable, you will receive a 1099 MISC directly from H&R Block after the end of the year.

      You can relax knowing H&R Block provides extra services for your tax return, today and tomorrow. We apologize for any inconvenience this may have caused you and hope you will continue to select H&R Block for your tax filing needs. If you have any questions, our contact information is listed below.

      Sincerely,

      H&R Block Client Services
      One H&R Block Way
      Kansas City, MO 64105
      1-800-HRBLOCK / hrblock.com

      Delete
  35. My wife had been worked for your h&r block for 11 years with a clean record,until this year ,when your office sent this manager to the Hildsbourg office to take over,in sonoma county 3 days before the tax date was out ,she fired her.This made my wife sik she had to take som med to come her down. No one talk bad about my wife ,we had been married for 40 years,and she had worked in a bank for 30 years with no one saying a bad word about her,and here come the new manager and got right in her face,and sayed that she was fired ,she dident give any reason y she fired her ,but I found it out fron her co workers and they will testefi in court.Her Name is Skye Freeman.my wife dont do taxes ske is the one that set up the appo,for the tax preperers ,I have testemony from her co worker that I can send to you "Copy"My attorney is getting the fact togther so we can take her and H&r block to court, when the time come.Now she cant get a job any where ,she was black bald by this Skye Freeman.You are dealing with me now not my wife,she cant get over this,Her Name is EVANELLE MOLDE.
    She has lost wages that we needed to pay bills with,and we will sue for those lost wages and Disc.
    and harresment .Maby I dident spell evry thing right ,becuse I am pissed off .
    She was planing to go back next year,but now she cant,she lov her job ,and never been fired from any job she had in the past. thanks for now and I will keep you informed or my attorney will.
    My e-Mail is ::::hgmstv@att.net,like to know first what your office can do before this go to court and it will be a very big amount that we will sue for,or you can settle wit us ,after you have looked in to this.
    Thanks for now. Harald Molde Retired Police Officer 10 years so I know the law very good.

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    Replies
    1. I expect to hear from you very soon...

      Delete
  36. I am a former employee, and I need a copy of my W-2 for 2015 tax year for my tax record. I could not access it on the DNA site because I am no longer authorized to access it. Please advice me. my e-mail is Civ411@yahoo.com.

    ReplyDelete

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