Citibank Corporate Office Headquarters HQ

Citibank Corporate Office Headquarters HQ
Address:
399 Park Avenue
New York, NY 10043 USA

Phone Numbers:
Corporate Phone Number: 1-212-559-1000
Corporate Fax Number: 1-212-793-3946
Corporate Email: info@citigroup.com
Corporate Stock Symbol: C



Citibank is part of the Citigroup businesses. Citigroup is a global financial company the provides banking services for consumers and businesses. Citigroup is one of the premier banking institutions in the US.

Citibank's Toll Free Customer Service Phone Number is 1-800-756-7047. The company does encourage users to use their technical support system and help forums on their website.





21 comments:

  1. Richard TurbyfillMay 4, 2012 at 12:10 AM

    Applying for your card sucked. The page was easy to navigate but I had security errors over and over. I have capitol and discover. I gave up on applying for your card because of the online issues.

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  2. Never never never get a card with citi bank. If you miss one month they will go after you like a cobra.

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  3. I missed one payment, I have the paperless statement and got in my spam folder, and instead of sending me a letter letting me know my payment was missed, they f'ing put it on my credit report. I've been with them 16 years, and they refused to remove it citing it wasn't their fault. Card cancelled, hope you're happy!

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  4. Citibank discriminates and blascklists people. They give credit to whoever they please or whoever they deem "fit" for the bank. They claim they base their decision based on their banking policies but they are not willing to tell what they are. Of course it is all a bs. The best weay to combat these banksters is by slamming them with a massive class action suit in the millions. They only understand one language: money, especically losing money.

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    Replies
    1. I DEFINILY WANT IN ON A CLASS ACTION SUIT AGAINST CITIBANK!! THE JACK ASSES DID IDENTITY FRAUD ON MY ACCT TWICE IN THE FIRST TWO WEEKS AFTER THEY TOOK OVER MY BANK WHICH WAS A WONDERFUL BANK WHICH I NEVER EVER HAD ANY PROBLEMS WITH. TELL US HOW AND I PROMISE YOU YOU'LL SEE SO MANY OF US BACKING YOU UP.

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    2. All you have to do is look at the Federal Register (this is where their are federal civil cases. Law suits filed. You can also look at your own state too.) If their is a Federal case against a Company and/or Corporation; it will be listed there. Check on Tuesday and Friday.

      Kevin

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  5. Even your comments must go through their censoring. What a crock!

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  6. All I have to say is, if you ever get talked into refinancing your mortgage loan with Citi bank, and they assign Corrie or Cristie to process your application.... run like hell. You'll end up playing Where's Waldo with them both...their managers Brain and Cindy aren't any better.

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  7. Worst bank ever!!!!! I deposited. Check through a ATM as a I always do and for the first time in over a year being a member with Citibank they put a hold on my hard earned funds. We are looking forward to this money as our children were starting school. My kids went to school with old torn sneakers old clothes and we had to scrape up Nicole's and dimes for there lunch.

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  8. I've also been a loyal customer, always paid my credit card bill on time. I missed one payment and they SHUT OFF MY CREDIT CARD WITHOUT MY KNOWLEDGE OR CONSENT. After I pay off this bill I am cutting the card up and telling them what they can do with it.

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  9. I've also been a loyal customer for years and I'm fed up with there bull. They have done so much under-handed stuff, its a shame. Just to name a few: they purposely withhold deposits to send your account in overdraft; change accounts and fees without notification to customers; allow third parties to withdraw from your account...Enough is enough and I am filing complaints with everyone I can against them..(attorney general's office, better business bureau, etc.....) I might even call the news. You all should do the same.

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  10. i had a problem with a overseas atm .they did investigation gave me back my money.they found problem. three and a half months later they withdrew back out of my account $4000 .i have talked with several people in fraud dep.including the president jennifer landeros .she took months to call and it took her months to email me back.what the fuck does she do all day.10 months of bullshit i have been customer for 15 years.i am out $4000 nice freaking investigation>>i was told i should not have used that ATM machine.can u believe that.withdrawls were more than what can be taken out of machine.its impoossible to be done .jerk offs if u have a dollar? can u go to store and bye five dollars worth of stuff...no u fucking assholes.theres a problem with the machines IDIOTS>> I WILL CALL NEWS TEAMS>>

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  11. My Account was blocked for a year.. now they are telling me I have to Fly from Phoenix Arizona to California to a Branch Just to unblock my Account and take money off my account..... CITI BANK IS THE WORST BANK EVER!!!!!!!! Thats Why I will See You Guys In Court For Stealing My Money..... I have Money In Your Bank That You Guys WILL NOT LET ME TAKE OUt

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  12. Citimortgage - your are obstinate, uncaring, uncooperative. We are trying to get money released from an advance payment check from our insurance company to begin repairs on our home, which was damaged by Hurricane Sandy. You refuse to assist us, only releasing 1/3 of the advance payment check, which is not enough to pay our contractor. The people at your Oceanside NY branch could not have been more callous, lazy and uncaring. Contract this to JP Morgan Chase, who were kind, compassionate and helpful.

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  13. As far as i am concerned Citibank can go to hell. they are worthless and no help what so ever. If you loose your job they will take your house.

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  14. I have been with Citibank since 2000. Never had any problem with them until recently. I payed all but $13 of the minimum payment due. Next bill my interest rate up from 9% to 21%! I called to see about getting the interest rate down. I tried working with them, but they would not budge. I asked to speak to their boss they said there was nobody higher up. I asked for the corporate office number. They would only give me an address.

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  15. On 12/27/13 I checked my checking account to see if my auto payment cleared it had not cleared and I noticed sears debited $260. I immediately called sears requesting a refund. I was transferred to Deweylla at Ext 24 she listened to my complaint and was very professional and provided me case#2030469. She assured me that the funds would be returned and she transferred me to Tamika in presidential to assist. Tamika just took the call and started talking no introduction she concluded the funds would be returned to my account by Tuesday. I called Tamika back on 12/30/13(Monday) asking could sears refund me the $32 return check fee due to my car payment was now $178 short due to funds being withdrawn in error she stated it was my fault so she couldn't refund the $32. I told her I disagreed, but couldn't discuss ended call. Next, contact my bank they advised me to contact sears back for a letter because if I requested it to be cancelled it was technically not my fault. I called Tamika 12/31/13. Tamika told me it was my fault and if she sent a letter to my bank it would say an error occurred and she would be making sure she documented it was my fault and that would be up to my bank to waive the fee on my behalf. I explained to her that I disagreed that I did my part by requesting the payment be cancelled and the rep confirmed it was no payment out there. Tamika went on to tell me that the rep had two systems/places they had to look to confirm if payment was there or not and maybe they didn't check both but it was my responsibility to go online to cancel payment. I told her that the rep didn't tell me to go online he assured there was no payment pending. She even said bottom line Mrs. Brown we are not responsible. I asked her why was she so argumentative being in the presidential office that your should get the best customer service at this level. I requested a manager she advised there were no managers she was the highest on the chain. I threatened to send a complaint to Better Business Bureau and she said that's fine there is still no manager for you to speak with..Mrs. Brown I am done with call send your letter to the BBB and ended call. I called back and spoke with Caroline she was very professional and tried to calm me down I was in tears. I explained to her my home was broken into 12/23/13 and I had to move some funds around to make unexpected repairs and I did everything to make sure no other issue came up and sears still took funds out of my account. Also, explained I was just trying to get a letter to get $32 reversed from bank and Tamika was just so nasty and rude to me from the start for no reason. I asked for a manager and Caroline stated she was not in and I could leave a message. I left a message, now awaiting a returned call from manager Deborah. I have never in life been treated so nasty, unprofessional and unfair Definitely not at the presidential level. This is a huge waste of time for Sears/Citibank. As large as both companies are you would think you wouldn’t have the ignorant/ghetto handling presidential situations. Sears/Citibank was not returning the $32 to me my financial institute was and Vystar very professionally wanted a letter confirming there was an error and reversal completed. I am a long time sears customer and I just know I didn't deserve this treatment. I promise to GOD no one at sears has never been so nasty not even when paying a bill late. I spoke to reps at sears this month to cancel payments, online order issues, picked up order at the store, and purchased items in the store and no one has ever ever been so nasty. I am requesting that someone pull those call when Tamika spoke to me. In fact pull all her calls she was so nasty that she didn’t even understand why I was asking her why she was acting the way she was. I am sure some other customer has been a victim of her nasty,unprofessional, and unfair behavior. I just know I try to treat people how I want to be treated and I never deserve on any day to be treated, talked to/at like Tamika spoke to me!

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  16. I was emailed this letter says it from (Citibank I know its not or the email address would not be aol.com . I may be dumb but not stupid. HA HA HA HA) Thought if i posted it here others may see it and if they get same they know its a scam. i just want you guys to know when your banks name is used in a scam. even the copy right is used.



    Go to the previous message Go to the next message Go to the next message control+alt+pageup control+alt+pageup Close message Close message escape escape
    Message View
    PAYMENT RELEASE INSTRUCTION FROM CITIBANK
    From: MR. Michael Corbat <19876678@fine.ocn.ne.jp>
    To:
    Bcc: craig1762@aol.com
    Date: Wed, Feb 12, 2014 1:11 pm
    CITIBANK INTERNATIONAL NEW YORK
    DIRECTOR, FOREIGN OPERATIONS DEPARTMENT
    ADDRESS: 87-11 QUEENS BLVD.ELMHURST,
    NY, UNITED STATES 11373
    OUR REF: CTBNYUS/BBU
    FROM DESKTOP OF MR. Michael Corbat
    CHIEF EXECUTIVE OFFICER
    E-MAIL:mcorbat1@aol.com
    ATTENTION BENEFICIARY
    It is my modest obligation to write you this letter as regards the Authorization of your owed payment through our most respected financial institution (Citibank). I am MR. Michael Corbat, the Chief Executive Officer, foreign operations Department Citibank of New York, the British Government in Conjunction with us government, World Bank, united Nations Organization on foreign Payment matters has empowered my bank after much consultation and consideration to handle all foreign payments and release them to their appropriate beneficiaries with the help of a Representative from Federal Reserve Bank of New York.
    as the newly appointed/accredited international paying bank, we have been instructed by the world governing body together with the committee on international debt reconciliation department to release your overdue funds with immediate effect; with this exclusive vide transaction no.: wha/eur/202, transfer allocation no.: citibank/x44/701ln/wgb/gb, password: 339331, pin code: 78569, immediate Citibank secret code: xxtn014.having received these vital payment numbers, you are instantly qualified to receive and confirm your payment with us within the next 96hrs.
    Be informed that we have verified your payment file as directed to us and your name is next on the list of our outstanding fund beneficiaries to receive their payment. Be advised that because of too many funds beneficiaries, you are entitled to receive the sum of fourteen million three hundred thousand us dollars (14,300,000.00 USD dollars) only, as part payment so as to enable us pay other eligible beneficiaries.
    To facilitate with the process of this transaction, please kindly re-confirm the following information below:
    1) Your Full Name:
    2) Your Full Address:
    3) Your Contact Telephone and Fax No:
    3) Your Profession, Age and Marital Status:
    4) Any Valid Form of Your Identification/Driven License:
    5) Bank Name:
    6) Bank Address:
    7) Account Name:
    8) Account Number:
    9) Swift Code:
    10) Routing Number:
    As soon as we receive the above mentioned information, your payment will be processed and released to you without any further delay. This notification email should be your confidential property to avoid impersonators claiming your fund. You are required to provide the above information for your transfer to take place through bank to bank transfer directly from Citibank.
    We Look Forward To Serving You Better.
    MR. Michael Corbat
    (CEO)CHIEF EXECUTIVE OFFICER
    (COPYRIGHT © 2014 CITIGROUP INC.)

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    Replies
    1. I gotthe same letter. who is behind this letter. Is it the bank trying to get money some how.

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  17. How in the hell can I get Yahoo to stop putting ads on the side of my email. I can read my emails because so much is lost on the side because of the damned ads. ? ? ?

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  18. I mistakenly paid 2 payments in one month and from then on they have tried charging me late fees. I cant stand Citibank. don't do business with them. If you pay even 1 day early they will apply it to the previous month and not the next, thus making it look like you are late and then will charge you a late fee. i cant stand Citibank, they are uncaring. The only reason I have this card is because my son had a near fatal car accident and we have a lot of hospital bills and had to charge a lot of it. as of today I am searching for another option and will cancel my business with them.

    ReplyDelete

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