Bank of America Corporate Office Headquarters

36 comments
Bank of America Corporate Office Headquarters HQ
Address:
100 North Tryon Street
Charlotte, NC 28255
Corporate Phone Number: 1-704-386-5681
Corporate Fax Number: 1-704-386-6699
Corporate Email: info@bankofamerica.com
Corporate Stock Symbol: BAC



Bank of America is a banking company with branches throughout the United States. Bank of America offers both residential and commercial banking services.

Bank of America's Customer Service Number is 1-877-231-9372. The company does encourage users to use their technical support system and help forums on their website.



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36 comments:

  1. I hope this note finds you well; however, I am writing to you because I am very upset and concerned about your business ties to Susan G. Komen For the Cure. Due to Komen’s recent announcement that they will cut their funding to Planned Parenthood, the biggest provider of low- and no-cost breast cancer screenings in the nation, I have decided to stop donating to Komen. Planned Parenthood is, in many cases, the only resource for providing this care to so many un- and under-insured women.

    It is clear that Komen has abandoned its commitment to women and their healthcare providers for political gain. I truly hope this incites you to disentangle your company from this nightmare.

    Although Komen has lost my support, women affected by breast cancer and their families have not; and in order to show my support in this regard, I commit to not letting my politics nor my personal ideology ever prevent low-income women from accessing the proper medical care they are entitled to.

    I will also be forwarding all further donations to another, more worthwhile charity. I urge you to do the same. I am no longer able to remain a customer of any company who continues a partnership with Susan G. Komen For the Cure. This, unfortunately, includes [COMPANY]. I will be proudly joining the corporate sponsor boycott unless and until you stop funding them.

    I wish you the best in your company’s future endeavors.

    Kindest regards,
    Gary Flinn
    Flint, MI

    PS: If you’d like some recommendations for worthy breast cancer charities, feel free to contact the Rethink The Pink Foundation at info@rethinkthepink.org.

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  2. Am very devasted on how poor staff they have at bank of America in Brownsville TX on paredes ln knowing they have thieves working in that bank stealing from honest costumer that trust the bank.a man by the name of Carlos Alberto Martinez which is a teller stealing money when he is over at the bank and would get money from his box.

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    1. I am so agree about BOA customer service. The manager at Brookside,Tulsa, OK. her name is Sarah Stewart. She is so racist! Not friendly and rude. She needs go to training to learn how to treat customer!

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  3. Anyone interested in a short sale with this bank should know that term is completely ironic, it should be called a Long sales because I have been trying to buy a house for more than a year. The deal was negotiated and approved and then they decide sorry, new file...let's renegotiate. Isn't this illegal or is this how Bank of America now operates. The new deal is now completely changed. Anyone know who I can report this to?

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    1. in my state all short sales go to one reality and the company doesn't let anyone bid but there friends and when i found out my bid was higher and they gave it to the real estates friend for 100,000 less than my high bid i was pissed they clearly are being fraudlegent i filled out a complaint for with our attorney General office

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    2. Consumer affairs, State Board of Realtors, HUD, and good corporate lawyer willing to start a class action law suit.

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  4. This is better this bank's R.E.O. director is getting kickbacks for sending properties only to certin Real Estate Companies in my area and intern the real estate company submits one bid [ there own] they flip the property and send a check to Bof A director, So it doesn't make any difference here in my State the consumer looses all the way around, trying to get through to BoA's CEO, its impossiable for that matter NO one can get through to anyone automated recordings prevail push 1 enter this push 2 go to hell push 3 and get disconnected. I want to hear from one of bank of americas exc. staff immed

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  5. I am an employee of a community bank in Illinois trying to assist a customer with a fraudulent check cashed by B of A - it has been since April and numerous calls and faxes - today alone I have called 10 times. This is elder abuse and no one can help. It is no wonder banks get a bad reputation - our bank would never treat their customers like this. B of A customers find a small community bank to use and tell B of A to go to hell.

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    Replies
    1. if this was never resolved you didn't to the right department they are just hard to find. Ttust me i know first hand.

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  6. I have a complaint against the BOA too. I tried to refinance and could never get anyone to answer my emails or phone calls. My home was in process of foreclosure. I had to hire an attorney to get the bank to go forward on my loan modification. The bank sent me the modification papers without ever answering my calls about concerns. I received the paperwork and it stated either sign the papers or your home will go back into foreclosure status. I was forced to sign paperwork and now am trying to contact the bank again. I have contact the Attorney General and they will see what type of answers they can get but I am not holding my breath. Now i can't refinance and am stuck with these large payments and the BOA is going to be making an additional $40,000 on my loan.

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  7. if you r located in n c why when you call the number on the back of your card it is 2 hours behind new york time as of right now it says as of sept 24 your amount in your account is so not the correct date of the 25th

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  8. I have been a customer of Bank of America for 3 years and it has been terrible. When we purchased the home we were told that the loan pmt would begin on 10/01 and the loan pmt was 09/01. i have worked on this issue for 10 months and was told that they would defer 3 months and I was to call back in April to get back on track. Well, it is October and I am still waiting. I have now called the corportate office to see if I can get help and she is nice and trying to help me. We never had a problem making the payment we made it every month but accrued late fee's and now I am in a mess and nobody to help me. Well I am hold waiting for someone at the corp office as I have waited for since 10/02 for my person to call me back and she has not talked to her since 07/2012.Well I now have been on the phone over 20 minutes, wish me luck for some help.

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    1. What is going on with this company??? How are they able to get their employees to all act the same way to customers? What is in the coffee there? This is an outrage! I have been in the process of a simple refi for 4 months now. They refuse to return a call or email. Don't I have a right to know when they will act? I am ready to go postal!!

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    2. Not only is this bank inept in re-financing, try cashing a check from their bank??? What a fiasco and unfortunately couldn't get the check cashed. There are so many other customer friendly banks out there, try one of them and stop wasting your time.

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  9. MAY THE GROUND OPEN UP AND SWALLOW THIS BANK INTO HELL WHERE IT BELONGS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Replies
    1. I absolutley agree!!! BOA has made my life miserable with their version of "Making Homes Affordable" better to be called "making your life hell and treating the customer like just another number, just another house that doesnt mean anything to this Banking giant. If I had a choice I would take my mortgage business and run, unfortunaltely I don't have a choice.

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  10. James D. Merchant

    Bank of America branch on Main Street, Fort Lee, NJ is
    the dirtiest bank I have ever been in and the service is
    by far the worst.
    Their 16th Street bank is the complete opposite, but it has been damaged by "Sandy".
    MAIN STREET BANK OF AMERICA---DISGUSTING

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  11. When my husband died; someone marked my father-in-law dead; instead and my husband; they have the same name, Theodore Andrew Carr Jr, I had to call the VA to get that straighten out, for my dad: he's a retired Federal Marine, his sister's put my father in-law in a nursing home, against his will, stealing all his money. Bonita Brown of Aurora Colorado made herself the power of attorney over his accounts, without my father- in-law consent; Ileana Brothers in Los Angeles Ca, Alice Lawson in Santa Monica Ca, plus Andrea Sutton in Des Moines Ia. Compton Courts plus Ron Edison owner of Tower Realty Investment broker put me and my oldest son out of our home. I have letters stating that Ron Edison owned our home, (he stated he worked for Chase Bank) Yes I have the original trust deed plus the check stub stating our home is paid for. Ron Edison owner of Tower Realty Management; Westcoast realty; Reo management Inc, sold our home, I have all the documents, I had to go to the Federal Building in Long Beach to prove who I was. Handra Davis & Russell Henderson (we bought our home from them) My family has been homeless for 4 months, also I was informed that(I'm suppose to have a mortgage in my name since 1986,(not me)also someone in Manhattan Beach is using my name. I need to tell my story, today
    Please help bring legal justice please!!! Compton Courts plus Ron Edison owner of Tower Realty Investment put me and my oldest son out of our home. Yes I have the original trust deed plus the check stub stating our home is paid for. Ron Edison, Westcoast realty, Reo management Inc, sold our home, I have all the documents I had to go to the Federal Building in Long Beach to prove who I was. Handra Davis & Russell Henderson (we bought our home from them) My family has been homeless for 4months, all so I was informed that(I suppose to have a mortgage in my name since 1986,(not me)also someone in Manhattan Beach is using my name. I need to tell my story today. We paid our home off through Bank Of America, I closed my husbands account in Feb. 2011. Bank of America kept one of my husbands accounts open without my knowledge, and closed it in June 2011
    Truly tired of sleeping in my car and not eating properly. I haven't even received my grant funds, the congressman Mr. A. Fraizer (from Compton) (Laura Richardson) office claims he will get back to me this week with the results. Spoke to Ms Laverne, I was informed on November 14 2012; that Mr. Fraizer did nothing, never contacted Department of Education, now, Ms laverne from Laura Richardson office) she telling me I have to wait two more weeks for their response. Mr Fraiser made copies of my social security card plus copy of my Driver's license. I am starving and have a very bad cold. I have had enough of these fraudulent people and the unGodly behavior.
    Thank you
    Kimberly Carr
    562-204-5141 (601 w Cypress St. Compton Ca 90220



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  12. This bank is terrible. The main office in Lebanon TN, they are rude, lazy, and have no idea what they are doing. Me and my entire family are switching banks. YOU SUCK!!!!!!

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  13. I am sick and tired of the way Bank of America has treated me. From the very beginning, they set the amount we were to pay every month, never once asking us for any input on what we could ACTUALLY pay. ALL WE HAVE EVER GOTTEN FROM THEM IS LIES AND THE COLD SHOULDER!! So when we fell behind and asked for a loan modification, DID THEY HELP, NOPE!! The only thing they did was send paperwork to us that in route MYSTERIOUSLY GOT LOST!! Once maybe, but 5 different times, COME ON NOW!! And they have never spoken to us. THEIR RESPONSE IS TO THREATEN US AND SICK THEIR CORPORATE ATTORNEYS ON US!! AND YES RUDE THEY ARE!!! Please anyone in the Ohio area, PLEASE DO NOT DO ANY BUSINESS WITH THEM!! THEY ARE A BUNCH OF CROOKS!! THEY HAVE NEVER ONCE OFFERED ANY HELP TO US!! JUST LIES AND THREATS. WELL LITTLE DO THEY KNOW THAT DOES NOT WORK ON ME, I AM GOING TO THE PRESS AND MY LOCAL TELEVISION STATIONS AND EXPOSE THEM. LETS SEE HOW THEY LIKE THAT!!!!

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  14. FOR YOUR INFOMAQTION IT IS MY UNDERSTANDING THAT PLANNED PARENTHOOD LAST YEAR PARTICIPATED IN 330,000 KNOW ABORTIONS IN WHICH IT WAS INVOLVED. THERE ARE OTHER VERY WORTHWILE ACTIVITIES THAT THEY MUST INVOLVE THEMSELVES IN AND THOSE SHOULD NOT BE PPENALIZED BY QUALIFICATION OF ANY DONATIONS FROM THE CORPORATE LEVEL. I M SURE THIS CAN BE DIFFICULT TO MONITOR. THEY SHOULD BE OFFERING ULTRA SOUND SCREENING TO THOSE WANTING ABORTIONS AS MANY AGENCIES SUPPORTING LIFE AND WOMANS HEALTH DO OFFER OF WHICH MANY ARE BIRTHING PROVIDERS lET US CONTINUE TO ENCOURAGE WAYS THAT THE BANKING COMMUNITY CAN SUPPORT WORTHWHILE LIFE AND BUSINESS ISSUES WE AND BANK OF AMERICA NEED THE BUSINESS IN THIS ECONOMY LET'S BE PART OF THE SOLUTION TO LIFE AND BUSINESS NOT WANTING TO ISOLATE ANY OUT OF THE OPPORTUNITY TO SUPPORT WHAT IS SO IMPORTANT TO THE EXAMPLE TO YOUNG PEOPLE AND CHILDREN. BANK OF AMERICA SUPPORTS MANY FINE ARTS AND CULTURAL ACTIVITIES I OBSERVED WHEN IN CHARLOTTE PLEASE HELP US TO FOSTER GOOD COMMUNICATION FOR LIFE AND FOR ADOPTION AND FOSTER CARE. FOLLOW THE EXAMPLE OF WENDYS AND CHICK FIL A AND HOBBY LOBBY AND OTHERS.

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  15. I AM TIRED I HAVE TRIED TO SEND YOU PEOPLE EMAIL AFTER EMAIL AND WHEN I DO IT COMES BACK TO ME! I want an end to all the BS AND RUNAROUND Bank of America is giving me. You have drug out the Loan Modification process as you did on your end as long as you did for a reason,YOU WOULD HAVE TO BE AN IDIOT TO NOT REALIZE THAT! THIS IS Bank of America and the WAY THEY CONDUCT BUSINESS!I WOULD LIKE A RESPONSE TO THIS EMAIL ASAP, BECAUSE WE ARE DUE TO BE THROWN OUT OF OUR HOME February 6th.

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  16. I don't why but I am going to give this one last shot, I KNOW ONLY TO BE IGNORED ONCE AGAIN.I have left you urgent message after urgent messgae, HOW HARD IS IT TO READ THESE COMMENTS, GET MY INFORMATION AND CALL A PERSON!I have called 3 different times and still no response.I AM DUE TO BE TOSSED OUT OF MY HOUSE Wednesday,BECAUSE Bank of America TOOK THEIR SWEET @#$ED TIME IN DEALING WITH OUR SITUATION.And I have come to the conclusion that were never intending to give us any help.And so now they have turned attorneys loose to do THEIR DIRTY WORK FOR THEM, these SLIMEBALLS TO BE EXACT,Reimer,Arnovitz,Chernek&Jeffrey CO., L.P.A., Attorneys At Law, P.O. Box 968,2450 Edison Blvd.. Twinsburg,Ohio, 44087. 740 861-3379 *$#@*ing call me!

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  17. I have never worked with such a non-compliant arrogant customer service department like the one that exists within Bank of America. I have been diligently trying to save my house from foreclosure due to the fact that I am on disability due to heart disease but my wife works as hard as she can at the only place she can in our area which is a casino that pays minimal wages and unfortunately we fell behind. I recently was under the impression that we were accepted for a loan modification only to be blindsided when returning from the hospital after triple bypass surgery this week to a foreclosure letter inside our door. I live in a rural area in upper Wisconsin and have been trying everything I can to cut corners in order to save our home but no one at Bank of America will give us the time of day. I have had people laugh, hang up on me, transfer my call and never come back to the phone, or take a message and never pass the importance of my future on to anyone that cares. I am desperate and have no where to go any more to get any resolution to this problem. I am hoping that going public about Bank of America's poor customer service and lack of compassion to help their customers prevent this from happening to someone else.

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  18. I am a military member transferring and have had my home financed with BOA since I bought it. Unfortunately with the market today I am 40,000 upside down on it and am forced to short sale. Fortunately it was passed that I do not have to be deliquent on my payments as my PCS orders count as my hardship. BOA also has a special team just for the military in this situation. IT'S A JOKE. They have done nothing but toss me around. First they tell me "We didn't know you were military, this has to go to someone else". Didn't know I was military, they asked for my PCS orders, Leave and Earnings statements, Tax Forms and every cover sheet faxed to them came was a military cover letter. Sent a complaint email to the CEO and was sent a response telling me this would be resolved by the 24th of MAY. Well it is now the 11th of JUNE. They counter offered my buyer 3 weeks ago and the buyer accepted the counter offer. Now I find out today BOA counter offered again. How do you counter offer on an offer you submit and was accepted???? I have to report to my next unit by the 1st of JULY and BOA has now made it where I am forced to be deliquent of not pay as I can not afford to place my family in a home in my new duty location and pay the mortgage on the home in the previous. Now my job in the military could be at risk as I am required to stay current on all debt or my clearances could be revoked. I have already contact numerous military members who are with BOA and they are in the process of nolonger doing bussiness with them and are contacting people who they know to do the same. I guess the next step is to contact every local and national media contact I have aquired throughout the coutry from the west, east and gulf coasts and see if they can shed some light.

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  19. I understand your upset, but I think it is a way to get wiped out from the market, intentionally and with some direction.
    That one is to become part (as a bargain purchase) of the CHASE group, very soon.
    If we allow that to happen, then CHASE will treat us worse than this bank.
    Please, think about.
    I'm telling it because I have despiteful experiences with CHASE. As many others too.
    The proposal is to leave the big guy alone and enroll and support the credit unions in your area, where you are part of the investors and the interest loans are very, very acceptable as well as affordable.
    Every thing comes down by its own weight!
    Now what is the trick on all this if allow it to happen?
    CHASE will get all properties from BOA and the bank will increase the property value on any single real state piece (as it is now), bringing back the conditions that created the financial crisis on the past decade.
    The banks just deny the low interest programs to set you up on the high ones.
    Means, big crisis is on the way again and economy will just favor those with high income and the most will be slide to the poverty level.

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  20. My family was a loyal customer to Bank of America; they left due to poor service and lack of locations through out the nation. I went to Hawaii and was then mailed a Hawaiian Airlines credit card offer. I took it due to the points that I could receive and be able to eventually use them to go on another trip. I have had it since 2008 and maxed it out knowing that I would pay it off and receive the points. This has been the first month since then, July 19 2013, that I have been late... since then they quickly canceled my account and said that I lost all my points (enough for two people to travel 2 trips plus hotel. i.e.quite a bunch of points/money) They then proceeded to tell me they would not reinstate my account unless I paid 6 months then they would "re-evaluate" my situation with them.
    I WILL NEVER BANK WITH BANK OF AMERICA AGAIN!!!!
    SINCERLY A VERY UNHAPPY CUSTOMER!!
    People don't work hard and get a card that is meant to pay off to have the bank rob them/me blind of what points are earned for Bank of America by intrest.
    With all I've spent on your(ie. Bank of America) card simply for points when I could go through my credit union, I will spred the word that this financial company is not a good choice at all!!!!

    PLEASE ANYONE WHO READS THIS BEWARE... YOU WILL REGRET DOING BUSINESS WITH BANK OF AMERICA!!

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  21. I am an advocate for a member of our church who is losing her home to foreclosure. She has to beout by Sept 10, 2013. She is on disability income and has been having a most difficult time getting her issue resolved. She has been in touch with so many different people who have claimed they don't have a record of her calls and/or paperwork. She has tried to pay what she owes but the bank has refused to accept it for reasons she doesn't understand and neither have I. Currently our church members have been sent a letter asking for funds. We are a small church in a small community, Paradise, CA and most of our congregation are having financial issues as well. My friend has been an advocate for many of our members by taking them to doctor appointments, bringing them meals and many more acts of love and support.

    I want to know why she's not having any success at holding on to her home. She has an 18year old daughter who wants to further her education and is trying to get government support for that.

    Her house is in total disrepair and the bank would not get anything for it. She has a friend who is willing to help her with the house repairs.

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  22. Dear Bank of America,

    My mortgage with you will be paid off in a few days and I want you to know I will never be a bank of America customer again as long as I breathe. I have had a terrible experience with your company and your complete lack of care for your customers. When I asked you to restructure my loan your reps told me that I would either have to ‘come up with 100,000 and then 20% down on the remaining 190K’ or the other option they gave me was to ‘simply stop paying’ and I would receive some kind of loan modification. Basically your whole loan modification program is ass backwards. I have a credit score of 800, never missed a payment in my life and an income of 140K+ per year, yet you for some reason don't want to keep me as a customer. You did refinance me in 2010 through HARP (which I’m sure you got a kickback for), but refused to work with me after that. All I wanted was a lower interest rate while the rates were historically low, that is it, and you could have continued to receive payments and interest from me. After it became clear that your customer service staff and policy could do nothing for me, I decided to go to one of my local banks and apply for a 15 year mortgage. I was able to lock at 3.3% and the appraisal came back at 290,000, a full 100,000 over what your shitty system said my house was worth. Great job really looking into each customers’ needs. So I threw 60K down in order to have 20% equity in my property and closed on the loan yesterday. Guess what! I ended up saving over 200K through the lifetime of the loan by going with the 15yr instead of your crappy 26yr 3month with PMI. I just want you to know how good I feel sending my payments to a proper bank, and I'm glad they are going to benefit from the interest generated from this loan. Also, nobody I know will ever bank with you. You have a horrible reputation and live up to it well.

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  23. As of now I am very disgusted with Bank Of America. I've been trying to dispute transactions that were made on my account and there trying to say that I gave someone my card to make the transactions and denied my claim. Why would I be calling to dispute transactions that I made and the company took money out of my account after placing the money it back.

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  24. This is by far the worst bank to do business with. All they want is your money so they can get richer, and the hell with you the customer. I have been trying to get a boat title for over 5 years now and the dumb bitches in the Deltona Fl office, don't no there ass from beans. Just payed off my mortgage in Nov. and been trying to get that title also. Guess I' be getting and attorney for help. Bank of America my ass. These people are just like the US government. This bank sucks.

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  25. I just visited one of your bank branches. My single transaction took almost ten minutes to complete. Why you ask ? Your system of having a concierge on duty does nothing to help your customers when there is a line.This morning 10: 04 A.M. there were eight people in line with me and only one teller to help your inside regular customers, one teller on drive thru and a teller that's main concern appeared to be commercial customers, While your concierge stands by socializing instead of moving behind the counter to facilitate quicker processing of the hapless loyal customers waiting in line. The person in your executive offices who came up with this plan should be on unemployment.

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  26. I am appalled and very very upset on how your customer service has handled my situation this morning. Your customer service agent literally had me in tears this morning. The person I spoke with was very cold, uncaring and truly rude. I had opened an account for my teen age son while back. Unfortunately like a teenage kids do, he overdrew his account. Final total came to $204 in the negative. When I found out I immediately called the bank's customer service and told them of the situation and asked if I was responsible for that amount because I would have to work something out as for I do not have the funds to cover it at the moment. Your agent assured me that I was not my responsible to cover it, it was my son's. So I proceeded to try to make my son responsibility and clear up the account. (FYI My son lives in Vegas with his father and I live in California) Too my surprise when I checked my account yesterday morning $204 was taken out of my account. Due to the process of this after all my auto debit bills due to come out I would have no funds or might become overdrawn in my account. I called customer service to discuss the situation. They told me I was responsible since I helped open the account as co-signer. I told them I was told that I wasn't responsible. That's fine if I have to take responsibility I will but now I was left with no funds in my account to get gas for work or anything else. In total panick I pleaded with your agent to see if there is way they can credit me $100.00 back into my account and they can take the balance of $104 out of my account next month when I get paid. She told me there was absolutely nothing they can do. I told her that I do not have gas to get home from work which is 40min drive and my 10 year daughter will be home alone after school waiting for me and I need to get home and I don't have enough gas to get home. I was in dire straits and I was so upset. I wasn't trying to get out of paying the $204 I took responsibility but I am stranded at work with no way to get home to my daughter. I don't even have bus money. I do not have a babysitter to watch over. When I continued to plead with her, she started to lecture me with a very rude tone of voice on how I should of taken precausions and I should tell my son to be more responsible and I should of done this and that. I was shocked at how she was so cold and rude she was and how she was treating me. If it was her she would of had a different attitude but it wasn't her so she simply didn't care. If somehow I find my way back home. I will be closing my account with you and I will be posting and telling people about my horrible experience with your bank. Not caring if you customer is in trouble and you could of helped but refused to is totally appalling and unacceptable. Obviously your company is all about the money not the customer

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  27. BANK OF AMERICA MORTGAGE DIVISION IS HORRIBLE TO DEAL WITH AND ESPECIALLY IN WISCONSIN. DUE TO HAVING ADJUSTABLE RATE MORTGAGE AND LOOKING $600.00 A MONTH IN INCOME DUE TO SCOTT WALKER GOVERNOR IN WI SINCE 2010 WE HAVE DEPLETE OUR SAVINGS AND MAXED OUT OUR CREDIT CARDS AND THEY REFUSE TO REFINANCE OUR MORTGAGE OR GIVE US A MODIFICATION. I HAVE SENT IN PAPERWORK AND THEY CALL AT ALL HOURS OF THE DAY WHEN I AM AT WORK AND WHEN I CALL BACK THE CASE MANAGER IS NOT AVAILABLE AND YOU LEAVE A MESSAGE AS IT STATES MISSING DOCUMENTS MUST BE FAXED IN THE NEXT 24 HOURS AND NO RETURN CALLS. YOU CALL THE OFFICE OF THE CEO TO SPEAK TO THEM AND THEY REFUSE TO CALL YOU BACK. ALL CALLS ARE LONG DISTANCE AND YOU SPEND 1/2 HOUR ON THE PHONE ON HOLD. BOA ALSO HAD AN EMPLOYEE THAT GAVE ME SOME VERY UNETHICAL INFORMATION AND I FILED A COMPLAINT WITH THE CONSUMER FINANCE PROTECTION BUREAU AND THEY HAVE NOT RESPONDED BACK. BANK OF AMERICA NEEDS TO HELP THEIR CUSTOMERS SINCE THEY TOOK TARP MONEY TO STAY IN BUSINESS AND NOW THEY NEED TO ASSIST THEIR CUSTOMERS. I GUESS PEOPLE NEED TO EXPOSE THEM VIA NEWS MEDIA AND HOPEFULLY GET RESULTS. I AM NOW BEHIND ON MY PAYMENTS BY 2 MONTHS BECAUSE I CAN NO LONGER AFFORD THE PAYMENTS AND WHAT I DO SEND THEM THEY REFUSE TO POST TO THE ACCOUNT AS PARTIAL PAYMENTS. THEY ARE DRAGGING THEIR FEET SO THEY CAN FORECLOSE ON ME AS A CUSTOMER AND SAY YOU FAILED TO SEND US FULL PAYMENTS AND FAILED TO SEND IN PAPERWORK WHEN FOR 2 WEEKS THEY HAVE FAILED TO TELL ME AS A CUSTOMER WHAT IS STILL NEED TO PROCESS THE MODIFICAITON PAPERWORK. I HAVE TALKED TO ATTORNEYS ANDTHEY SAY BOA IS THE WORST AND YOU NEED TO GET AWAY FROM THEM BUT SINCE WE ARE NOW BEHIND ON OUR PAYMENTS NO BANK WILL DO ANY REFIANCE FOR US. THE CEO DOES NOT EVEN CARE, I HAVE WRITTEN TO HIM AND NOTHING HAS BEEN RECEIVED BACK.

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  28. Joseph A. JohnstonOctober 21, 2014 at 5:16 PM

    The B of A using the term ''Hail Mary'' in there advertising and it has got to stop. What a insult to
    Catholics everywhere. The B of A 's image is bad enough already.Don't make it any worse
    you inconsiderate morons. What corporate genius came up with this stupid idea ?Square it away soon morons or you'll be losing a lot of customers.

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  29. I left BOA years ago swearing never to return. I though I would try again now that there is a CEO backed by Buffet. I gave them my refinance. I honestly have never seen such and inept operation. It is beyond belief and description. I would echo what a person wrote above. MAY THE GROUND OPEN UP AND SWALLOW THIS BANK BANK BACKTO HELL WHERE IT BELONGS.

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