McDonalds Corporate Office Headquarters HQ

278 comments
McDonalds Corporate Office Headquarters HQ
Address:
One McDonald's Plaza
Oak Brook, IL 60523 USA

Phone Numbers:
Corporate Phone Number: 1-630-623-3000
Corporate Fax Number: 1-630-623-5700
Corporate Email: [email protected]
Corporate Stock Symbol: MCD

McDonalds is a famous for their fast food restaurants that serve hamburgers. McDonalds was the pioneer in American Fast Food. McDonalds is the of the premier fast-food restraunt in the US.

McDonalds Customer Service Number is 1-800-244-6227. The company does encourage users to use their technical support system and help forums on their website.



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278 comments:

  1. I love McDonalds. They actually put out some good food and it is the same everywhere.

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    1. no its not at the store i work at they keep tubes of mac tarter and mayo after experation date and still use them they just change the dates on them the food safety doesnt happen they just write a number in the book they dont even test the meats or fried products to make sure they are even done im an employee there and dont eat at that store

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    2. Yep. The one I worked at had expired apple pies, they had been sitting there for over 12 hours. A customer ordered one early in the morning and I told the manager they had been sitting there all night, she just pulled the expiration sticker off and made me give it to the guy anyway. McDonalds is definitely the worst fast food place to go, in my opinion.

      On a corporate level, they probably care about the customer a bit, on a retail level, they just want to get you through the line as quickly as possible so you'll go away.

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    3. the mcdonalds i work at in colorado I just started and they have had me on fries, 4 days say they don't have time to train me on register? seriously? anybody that has a smart phone or i pad can work a register i have experience with them and the manager says oh, well the registers her are completley different from kfc's c'mon u touch the pictures.

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    4. Well maybe learn how to type and speak proper english then
      you might be ready for a cashier position.

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    5. No, the food is not the same everywhere. In Prague, Czech Republic, the meet is more fresh and they also serve shrimp!!! Wow.

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    6. I stopped at the McDonald's on Route 45 in Salem this morning. There was no toilet paper in the handicap stall in the wormen's restroom and by the looks of the restroom, it had not been serviced this day. There were no napkins in one of the dispensers and the floor was sticky to walk on. Regarding upkeep, this was the worst McDonalds I have been it. There was no name or telephone number on the door so that the manager could be notified.

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    7. i work in india mac donald mumbai one of the worst food out let in mumbai , mac donald need each and every work perfect , no one can become perfect on one day i am just hotel mgt student dont no how to organise the work, even each managers are bull shit guys one of the beech managers are working

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    8. I'm sorry, but every time I try to eat at McDonalds I find them to have the worst burgers. I have tried on verious occasions their different burgers and I think that they have lost their taste. It's like eating cardboard with mustard or ketchup.

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    9. I just took a burger my husband ordered because it was the wrong one and I watched them put it in a bag and sent it out the window. My husband picked up the bun and saw it wasn't what he ordered how sick is that!!! Store number 26174 we won't be back that's against health codes for a reason

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    10. i almost die choking till i got purple lucky me my wife put her finger deep down my throught and pull it out i almost die by eating a breakfast skillet borrito. and inside of the burrito there was more of the plastic wrap.

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    11. McDelivery service in Singapore is THE WORST Among all other delivery services.

      I ordered 2 kid meals, but only received 1 toy and my son who is supposed to celebrate his birthday was crying and fight with his sister over the toy.

      I ordered a Susage Mcmuffin meal for my wife BUT DID NOT Receive the food at all!

      I ordered Big breakfast meal with coffee but when it reached me, it was left with less than half a cup as it spilled , but since I don't drink so much, I told the delivery guy it is ok as he offered to re-send a new one to me.

      This is NOT THE first time I encountered problems with McDonalds. There were 2 occassions whereby Mcdelivery did not send the correct food .

      I think McDonalds should do something , the service is very very bad! I will also cc a copy of this complaint to THE US McDonalds principle Headquaters to let them know how bad the services are in Singapore, they should consider take back the franchise from Singapore as Singapore McDonalds is not performing up to standard, I think in Malaysia and Thailand, their service are much better.

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    12. palm coast fl mcdonalds is horiible the have roaches flies in the tea rats employees who use the bathroom for personal use smoke weed in the dumpster area steal money they have mold every where employees who dont care about their customers if i were coorprate i would shut them down ive told all the people i know about this and they are spreading the word to other people either you shut the store down or you go bankrupt..........

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  2. The McDonald's I work at is full of people that can not speak English..... There also a lot if stealing, and lying, they are not following corporate rules at all....Derby Ct

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    1. That should be brought to the Management's attention in writing. They are actually stealing from you as well.
      Any self-respecting small busness ower can can stop theft, will most liky reward you. YOU should be a PROUD whistle blower!!

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    2. They can't speak English and you cna't write it... No Offense! And yes, I agree with anonymous you should tell because they are stealing from you as well. If McD's has to pay to replace all the stolen things that means no raises and less hours...

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    3. Than quit!

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    4. Then quit? Thats just what they want. Then they can hire someone who dosn't care about their job and what the place looks like. They can hire kids or young people who care about playing around or who is haveing sex with who. Even the managers don't care until it is sor time.

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    5. never stopping by on hwy 92 sierra vista az had to drive all the way to fry blvd because hwy 92 was close at 5:10a m when they should have been open will make sure that the newspaper and news follow up on this how i was treated by mgr

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    6. I attended the Freedom over TX on the 4th of July. McDonalds reps gave out Oatmeal cards. I went to a McDonaldsw in my neighborhood to redeem it. I waws treated very badly by Hispanics speaking only their language. I stopped them and told them that I need to be addressed in English. They got the manager who was also Hispanic but spoke English. There was some discrepency with the card being redeemed because there are some McDonalds that do not except the cards. Well how was I to know?
      This was a very bad experience. If you are going to work in America and receive benefits from this country then you need to speak English. SOOOO disappointed.

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    7. Derby Ct. I'm here in San Antonio TX … I don't work at McDonalds but I drink a lot of coffee at store #7688... All I hear is the chatter of Spanish, 98% are Hispanic I feel for the one girl that is not Hispanic.

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    8. Darby CT (part two) Everyone just seems to ignore her but are ready to call when a customer walks in. She's a good worker to bad no one here will ever notice, that is until she gets tired of it and leave. . Don't know if she speaks Spanish, from what i see, I don't think so.
      I know how she feels.

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    9. I worked at a mcdonalds that was extremely rude to there empolyees. I had a manager tell me that she was going to come through the window on me and on her day off called the store asking to speak to me and telling me that i was her bitch. all beacuse i told a higher up manager that she had been leaving me in the store by myself while she hung out in the parking lot with other people who were intoxicated.

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    10. they sell drugs at Beaver Rd mcdonalds asheville NC, the managment has drinking parties and posts the pictures on facebook! reall family place.

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    11. Thats the painful thing about working in kitchens. Trust me I do know, there has been alot of discrimination from people. There is a kid in there telling me what to do because I'm white, and I've been there longer than he has.

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    12. mcdonalds double charged me for food after i gave her a 20$bill and thn gave her credit card for 2.32 to b charged to the account and she instead charged 22.32 to my account and pocketted my 20$ bill and manager refused to talk to me

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    13. I am so disappointed with the quality of service at this locattion.(Decatur,GA) This morning I stopped for a breakfest sandwich.
      To find the restaurant staffed with employees that had no clue on customer service. When I arrived there was one car in front of me, it took the employee 5 minutes to take her short order (1 white egg delite and sm oj) in wich she had to repeat twice. I pulled up to the menu and was put on hold.
      I placed a simple order( 1 white egg delite) I too had to repeat to the point I had yell my order. That was after being there for 8 MINUTES! When I pulled up to the window and said loudly I had been waiting for 8 MINUTES the emloyee yeld at me and said don't yell at her. I got out of my car and walked inside to find the rest of the employees smerking thinging it was funny and the manager had very little concern as well and said very little.
      This by far is INEXCUSABLE!
      I plan on notifying the corporate office of such disconcern for their customers.
      Regards,

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  3. I had a HORRID experience today, theirs no way to contact them and give them feedback to ensure this company keeps it "golden arch image". This is the main reason why I choose to NOT eat fast food!

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  4. the store manager at 2209 square lake road in bloomfield , mi is a racist. she was talking bout a employee weight CALLED HER BIG... put her fingers in another employee face. called her employees retarded to a new employee. no one can have the owner number because all the managers say she doesn't want to deal with her crew, which is unfair. they dont respect the crew they talk to us any kind of way and expect us to JUST deal with it. so many ppl has quit on the new store manager. I do believe the owner does not know this because if so the person thats being rude to the employees will not be working there PERIOD!!!!!! one day shes gonna pull that on some one and they are going to WHOOP HER ASS... BECAUSE IT COMING

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    1. What goes round -comes around

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  5. 4480 olympic needs a new manager,
    there is a mrs sonia that screams at all the new younger people, really bad habits and rude character, they need a real check.\
    they harrass the low income people, violet screams, pushy,mismgmt. etc pls have someone check it in am or pm it doesnt matter.

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  6. I hate it. I keep getting pushed around like some dog. If any location needs to be checked out, Check the one on Yosemite Blvd CA, the manager there does favoritism and that simply cannot be tolerated. also due to the fact that they all can just yell at me and think I wont say anything? Whatever goes around, comes around. >:V

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    1. I thought I was the only one treated that way.What is it about those managers?You give them a blue shirt and all the sudden they forget how to be human.They yell at you infront of the customers and don't give you a chance to speak up for yourself.There was nothing in orentation about how the managers should treat the employees.That is hust plain abuse.How productive do they think we will be when they are screaming at us and making us feel less than human.Every one needs a job.No one deserves to be screamed at.Ecery manager started out as a trainee.I hope they got screamed at too.I wounder how much they would take.If we tell on them they make it worse on us.Don't they know we make their pay checks?I wish the mystery shops would get them on that.No one deserves to be treated like dirt and when you are you sure as He-- don't want to work for them.No wunder Mcdonalds is voted one of the Worst companies to work for.

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  7. I WILL NEVER, EVER GO TO THIS MCDONALDS AGAIN. I WAS DISRESPECTED AND FOR THE FIRST TIME IN MY LIFE I'VE FELT THAT RASISM RULED AT THIS FRANCHISE.I go to O'Reily McDonalds at 6225 Custer Road in Frisco, Tx 75035. Store #33140, telephone #214-383-1846 all the time. I thought this was a great place to take the children and relax. I watched and waited until this McDonalds was built so I could go there. I've always had a wonderful experience until Sunday, November 6, 2011 between 5:30pm - 6:00pm. I was in the childrens area letting my family members play. They have freeplay games on the wall at two tables. The children and parents play these games all the time. When we entered the play area we had to wait for these tables because someone is always waiting to sit there to enjoy your meal and play games. After that family left we went over there to sit. I sat at one table with a family member and the children sat at the other. About 20 minutes later this white man comes in with a young boy and they come over, sit two cups of soda down on the table where my children are playing. They leave and come back with an elderly lady and two trays of food. They proceed to sit down and the white man tells my children(which are African American) You people need to move so my son can play. Now instead of him asking me since we are adults, he talks directly to my children. One of my daughters gets up instantly out of respect for her elders. Then I say excuse me, but my childern where there first and they don't have to move. You need to wait just like we did. I then tell my daughter to sit back down. His son is now at my table pointing his finger at me saying I'm going to pay for this. The white man and I continue to exchange words for about 5 minutes then his son goes over by one of my children and starts pushing her hand and trying to make her move. The white man tells me either they move or he will get the manager. I said, go get the manager but were still not leaving. He goes to get the manager, a Hispanic female and she asked me to leave. I could not believe this. First I said, let me tell you what happened and I'm still not leaving. She continued to say I know mam but could you please leave. I told her this is not right, we were here first and your asking my family and I to leave. Anyway at this point this white man is still talking to me the whole time I am talking to the female manager with the white shirt on. Now the elderly lady speaks and says, let's just move. At this time the white guy is pasted upset, he stands up (mind you he is one step away from me), he pushes his sleeves up and says I could hit you in your face right now, I said, I hope you don't and were still not leaving. All this time the female manager is still standing there and not saying a word. The white man preceeds to move to a table across the room and while he is still standing at his new table he starts screaming out, "Your a joke, your a joke", while pointing at me. The white man is still very, very mad. He didn't even sit there instead he takes his family into the next room and sits at a table out there. I can still see him because there is a large glass window seperating the rooms. The female manager has left and now I see the store manager, a man in a blue shirt bent down at the white guys table apologizing to the white man. He never came to my family nor did he ask us anything. I was shocked, and sadden by this. I called the police because I felt threatened when this white man said he would hit me in the face and the female manager heard all this and didn't once step in and say anything to the white man. It was so much more happened but because I do work, I have to stop here. I WILL NEVER, EVER GO TO THIS MCDONALDS AGAIN. SIGNED THE LADY WITH THE AFRICAN AMERICAN CHILDREN.

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    1. OMG I CANT BELIEVE THAT HAPPENED THAT SUCKS

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    2. Well dear lady, unfortunately there is cruel,sad,rotten,brain dead people like this walking around yet even today so many years after an AMAZING BLACK MAN tried to make people see how wrong they were and died trying. This sub-human being will know the truth one day and he will be sorry then...Just hold your head high lady cause you have more people behind supporting then not...GOD BLESS YOU and YOURS!!!....and I'm a white Norwegian!

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    3. I apologize for these ignorant and selfish people. I am writing to corporate today to complain about the McDonald in Laguna Niguel on La Paz Road which feels like Tijuana, Mexico. This morning I couldn't face their rabble shouting in Spanish to drove-up. Stuff was thrown at me while they continued their private conversation in Spanish. God help the poor white guy who works there. Guess they had to take one now we are the minority in South California. God Bless you and your little children. I honestly don't think McDs does any survey - a secret shopper would be good!

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    4. The only prson I heard mention race in your story was you! In fact you refer to everyone by their race in this situation and from what you have said nobody called you any racial names, nobody refered to as the black lady and in the end nobody made you leave. The correct term would be cacausion if you are refering to a white individual. That Man was definitly wrong to tell your daughter to move, he should have talk to you as an adult. It is never ok to talk to someone elses kids in that manner and the manager should have asked both of you leave. That man was clearly being a jerk but seriously stop claming your a victim of some racial act because your not!! Sometimes people are not nice but that's life. Sometimes you have to be the bigger person. Maybe after you could clearly see that someone else wanted to play the game you could have offered one since you had your family on both of them. After all they are there to be shared and you were on both.

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    5. You better get you a baby daddy..cuz you gone need help next time a man tell you he gone hit you in the face..he wouldn't say that shit to a man

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    6. That is a disgrace! And wth is wrong with the worker at McDonalds. How are you and your family less deserving than that white man?! Unbelievable that that would even happen and for his children to be so disrespectful.You should've called the newspaper too. Let the public know how their local McDonalds treats their customers and see what kind of apology you would've gotten than! Its just sickening!!

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    7. I am a Jewish white man-NO ONE will speak to my family like that, unless they have a dead wish. We have a conceal and carry law in Tennessee! I would have ask him, to step outside with me.
      He needs a attitude adjustment.

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    8. I work at mcdonalds and have at the same store for 6 1/2 years. I am always put in the back drive thru window every day because I'm good at it and i keep the times up and blah and there are plenty of others that know how to do this position, but they always put ME back there and im so sick and tired of it. I have never gotten a decent raise and i work really hard to make sure my job is done. No matter where i am, I think i do a good job, i ask if there is anything i need to do before im off the clock while im up front. Lately they have been putting me in the back window a lot and i don't understand it. i feel that im not being given the opportunity to be a good or even better employee because im not growing as one by doing the same thing everyday. Certain people get to be upfront and thats not fair. I am so sick and tired of being treated like crap and once fall comes, im outta there and i will never step foot in that store ever again and i would never recamend anyone i know to work at mcdonalds..it's the WORST place to work!!

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    9. Maybe if you had sat with your kids instead of being greedy as hell and taking up two popular tables this wouldn't have happened. I'm not excusing what he did but if your kids are young enough to enjoy a play area then they're young enough to need constant supervision from you. McDonalds employees are not your nannies.

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    10. McD' is perhaps one of many raceist businesses that have evolved from Dr Kings time,,,,,,,,,,he Dr king wanted equal rights,,,NOT forced intergration,,,,that is what happens when people are forced to hire people that show the correct color to fill a FEDERAL law,,business MUST hire a certain percent of all race,,,Tarpon Springs Florida MCD' is most ALLL Black managers,,,hispanic staff and few white people,,usually some cashier they stick by the drive thru window,,,usually a person not as sightly acceptable thru the eyes of society,,as others,,,,,why is that,,,

      Because a Black man owns the McD' in Tarpon Springs,,,

      I am sure Dr King is rolling over in his grave at what has happened by forced intergration,,,i love black women,,however i know i have been overlooked for many a jobs,,,,,as a white boy,,,it is sad,,even KFC,,took two black females into managment who latter were fired for stealing,,,and the white boy was overlooked,,,not black, not female,,,the white boy gets overlooked always,,,

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    11. To the one that said she is not a victim of racism must be a racist bcuz it was racist. Why would they have to leave they didn't do anything to anybody. And you can say caucasian and he is a white man that's not a racial term...we black or African American. She coulda calld him sumthin worse than white. So u done nothing wrong sista! God Bless

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  8. I just saw on ABC national news that you drop Sorboe Farms as an egg supplier. This was due to an illegal PETA recording recorded by illegally handling animals.  These individuals were improperly dressed exposing these animals to possible disease and contamination.  When will corporations and the media understand that these are not undercover videos, they are staged videos by PETA to promote their cause.  If we handled animals the way PETA handled animals we would not have enough animals to feed half our country.  Maybe PETA should come forward and just tell the truth that they want to force everyone to become vegetarians.  When we turn our back on progressive agricultural practices that allow us to provide enough food to feed our country and the world for an organization promoting it's views on society I believe we have a huge issue.  The world is turning to the US for the protein that it needs desperately to feed an ever growing population and if we turn away from science and technology that we are currently using in agriculture to produce that food, we will not be able to feed the US much less the world.  As far as me and my family, we will never eat at McDonalds again, but of course that is what PETA really wanted anyways.  PLEASE STOP PLAYING INTO PETA'S HANDS AND BELIEVING THEIR STAGED VIDEOS AND LIES!!!


    Someone involved and concerned!!!!

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  9. Monroeville, Pennsylvania McDonald's by Monroeville Mall is THE WORST PLACE IN THE WORLD!!! HORRIBLE SERVICE, DIRTY AND DISGUSTING DINING ROOM, SLOW AND VERY UNFRIENDLY EMPLOYEES....I COULD GO ON AND ON. I WILL NEVER GO BACK AND WILL BE SURE TO SPREAD THE WORD AT HOW HORRIBLE THE SERVICE IS AND HOW DIRTY AND UNSANITARY THE ESTABLISHMENT IS!

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  10. Dear McDonald’s Advertising Executives,

    You wouldn’t post a billboard proclaiming “McDonalds is the bestest”! Nor would you hire a TV spokesperson to announce “There are only one Big Mac”! They are both wrong. No argument, no question, no debate. They are both grammatically wrong. Yet on the side of your Big Mac box, distributed in the millions every day, you ask: “What makes your Big Mac so unique?”
    Unique (adj) is defined as: “Being the only one of its kind.”
    Despite Madison Avenue’s apparent desire to rewrite the dictionary and ignore a myriad of time-honored and well-respected rules of grammar, that phrase is as wrong as the others.
    If something is unique, it is unique. It exists with no exact match in the universe. The Hope Diamond is unique. The Rock of Gibraltar is unique. You, my dear executive are unique. But my Big Mac, which is mass produced, (and so I am told) quite popular, is not.
    Furthermore, unique is, by itself, a superlative. Something cannot be more unique, less unique, so unique or sort of unique anymore than a woman can be sort of pregnant. For the record, “unique” is not unique in this attribute. The English language has many words which are equally definitive in their meaning. A door may be partially open, but either it is closed, or it is not. A sheet of paper may be partially used, but either it is blank, or it is not. A piece of meat may be partially cooked, or cooked to any number of degrees, but either it is raw, or it is not.
    Your burgers reach millions of America’s youth every day. And every day, these often poorly educated and easily impressionable children learn what few lessons they can from the world around them. As you are filling their stomachs with fast, but not really healthy food, and saturating their systems with inordinate amounts of fat and sodium per serving, is it too much to ask that you not also poison their minds as well.
    At the very least, hold yourself to a standard of grammatical proficiency better than that of the seventh-graders you are feeding.

    Respectfully,

    Concerned...

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  11. The McDonald's on chelmsford st is always taking long to take their orders on top of that they make u wait for something and yet forget they have u waiting they never get their order right the manager are always talking and testing on their phone their service should be better if they want customer I've found hair in my food they never.give.out sauce for strips or nuggets always swearing unprepared for their food safety and always worried about talking amungs eachother they should look into changing the managers !!!!

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  12. he McDonalds in Eufaula OK 74432 is HORRIBLE you really need someone checking this place out. The French fries are never fresh an they never have the frappe or cappuccino machine running. They say its down...whatever. This place is lazy is disgusting!

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  13. The McDonalds in Montezuma GA is disgusting!!! OSHA needs to shut them down!! An employee went into the cooler and urinated in a mop bucket!!! They didn't even fire the girl!!! I'm never going back!!!

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  14. Hi, sadly im an employee at my local Mcdonalds and im not very happy to be working there. You see the management is treating us like "SHIT" (pardon my language), its not all of them however it is just one man that is causing it at the moment. I needed this job to pay my bills because it was the only thing I could find and it was fine starting out, working good hours and working with a bunch of great people. Recently there was a meeting to all the managers around the Washington Court House area here in Ohio zip code 43160, since that day one of our managers has been treating us poorly. His name is Erixs and he's the head manager but no one likes to work with him because of the way he treats us. Since we met he has been disrespectful to me and others; putting us down, calling us slow and cutting our hours if he feels like it, and the owner does nothing. Im sick of going to work because of him and listening to everyone telling me they are going to walk out because of him and im pretty sure it shouldn't be like that. Im sorry for going on so long but I thought I would let everyone know who gets on here that management in shouldn't be treating us like they are and I just wanted to get some feedback from anyone who is going through the same thing at your Mcdonalds my email [email protected] I want to know what I want to see if anyone else agrees with me before I take it any further. Thank you for your time and please let me know.

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