Metro Corporate Office Headquarters HQ

Metro Corporate Offices Headquarters HQ:
2250 Lakeside Blvd.
Richardson, TX 75082
Corporate Phone Number: 1-214-570-5800
Fax Number: n/a

Metro Mailing Address:
PO Box 601119
Dallas, TX 75360 

Metro Billing and Payments Address:
PO BOX 5119
Carol Stream, IL 60197-5119

The Support Phone Number for Metro: is 1-888-863-8768 or *611 from your Metro phone. Customer Service Numbers lists Metro's customer service information, and information on major companies on our website.

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  1. HORRIBLE customer service!! Complete disconnect between all employees; one tells you one "solution", then the other tells you a different "solutions" when the first one didn't work. An absolute waste of time and money! I will no longer be a customer of Metro PCS! I'm sure that this is one of the many reasons why their stocks keep declining.

  2. terrible phone service its very clear by thr kind of service that you givr to people after they pay huge money for the service you said thry will have for their money is a jpke im sure you laugh everytime we pay our bill and you laugh again when we try to use our servicei will no longer be a joke for you we always get back what we put out its call reaping what you so ask GOD, it will happen whether you believe it or not hard earned money is never funny.

  3. One of the phones on my plan was disconnected and I am told that although the service is in good standing that there is a note from the corporate offices that I have to get my handicapped body to a metro store to have the phone, which I've owned and had been working properly for almost a year, re-activated. And there is not one person at their call center or their corporate office that can assist. They can't even tell me why THEY disconnected it. Customer service is a lost art.

  4. Metro has caused one of the phones on my plans to be de-activiated and is requiring that I bring my handicapped body to one of their stores to have it activated. Their customer service agents were unable to assist and although there is a note from the corporate office stating that I have to go have it re-activated, they can not give me a name or telephone number for their corporate office. Customer service is a lost art.

  5. worst customer service i have ever encountered, dont forget your password on your acct, total nightmare

  6. Would like to see them come out with the galaxy note .

  7. Wouls like to see them come out with a galaxy note


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