Paypal Corporate Office Headquarters HQ

156 comments
Paypal Corporate Office Headquarters HQ

Official Address:
2211 North First Street
San Jose, CA 95131
Corporate Phone Number: 1-402-935-2258
Fax Number: 1-650-251-1101
Email Address:[email protected]

Paypal is famous for payments using the internet for both Ebay and eCommerce sites . Paypal is the largest internet payment system in the USA. Paypal's main competitor is Visa  and the Mastercard.

Paypal's toll-free customer service number is 1-888-221-1161. The company does encourage users to use their technical support system and help forums on their website.

Paypal Corporate Offices in San Jose, California USA


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156 comments:

  1. Located in CA but NE area code... hide much?

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    1. Working with FBI, Fed Trade Commission, US Congress to make sure this company goes defunct...It is a fraudulant company that preys on the elderly and there isn't even a fraud division in place to look into these complaints...but trust, I will die before I let this company continue to do business

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    2. everything that I read about PayPal complaints are absolutely true. this company has owed me money on my PayPal prepaid card for some time now. they have even diverted money out of my prepaid account and sent to foreign countries. these people if by the grace of God must be Shut Down. these people are associated with Western Union prepaid another crooked company both PayPal and Western Union prepaid are controlled by a company by the name of NetSpend Paul E. Burmeister

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    3. I recently sold a trunk on ebay. The buyer decided after she paid for it that she didn't want to pay the shipping. This resulted in a dispute between me and the buyer. The money and was on my account and instead of paypal leaving it there until the dispute was over they used it to pay for things I had purchased instead of charging my credit card like they were supposed to do. This resulted in on outstanding negative amount on my paypal account. They refuse to use my credit card to pay this off. I am not going to use paypal to pay for anything any more. I am now buying ebay gift cards to pay for everything. I also just found out that I had about $35 in ebay gift cards sitting on my account that they never told me about and that could have been used to help resolve this issue.

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    4. Its not ready to work with companies. it should stick to Ebay.. almost ruined my small business with there new policy. Charge backs and complaints, because the will hold your working capital for 60 days. PayPal was the worst business decision I ever made. It only good for Ebay.

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    5. PayPal.. How is it that you have Your Global Operations Center in Malaysia, Where LGBT /transgender Are Whipped and Jailed.
      But You Boycott NORTH CAROLINA !! Double Standards ??

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    6. How does PayPal stays in business??????
      I've made seven calls to find out where my money is after they held it for seven days, then they claimed they transferred it to my account which was yet another lie. Every single time I called they gave me a different story. Today I asked for the contact information for their CEO, they refused to give it to me citing security reasons. Is he hiding because of his poor business practices? Never again will I do business with such a horrible company.

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    7. The corporate office phone number included here is incorrect. I have been trying for two hours to get a proper phone number for the corporate office and have not been successful. The customer service personel will not help in any way to resolve a problem or create a solution. I will NEVER use Paypal or Ebay again. I will also inform my 200,000 customer service training students against using Ebay or Paypal and will inform all my business clients, which hold the Paypal credit card to close their accounts immediately.

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    8. you can try out their support number 1 855 77O 7790

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    9. I reviewed feedback going back to 2014, most of which is negative. I am curious, is Paypal going to do something about these varied complaints? I am not liking what I read.

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  2. paypal F#%&*%g SUCKS

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    1. I just got burned by Pay Pal...I am going on line to do as much damage as possible, and you are right phucking bas....rds.

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    2. Ebay and Paypal both SUCK. Their customer service is basically non existent. They make money on folks like us and take your money with no qualms about doing the right thing or being fair and running organizations that should be closed down. Paypal is as bad as Ebay, if not worse and they were started by the same people who have a "greedy" mentality.

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    3. ebay and paypal are owned by same entity and they harbor criminal activity like scamming sellers that sell crap... they suck and I am going to police against ebay and paypal.

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    4. I am a merchant and got completely screwed by a customer. Paypal is a bunch of lazy bums. They take my money, charge me fees, but will not lift a finger to help me get the money that is owed TO ME from a scam artist.

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    5. you can try out their support number 1 855 77O 7790
      you can try out their support number 1 855 77O 7790

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  3. Paypal representatives and paypal as a corporation are criminal at best. They have officially frozen an account of mine and refuse to tell me why it was limited, claiming, that information is proprietary and they don't share it with customers.
    They money is for an iPhone that I delivered and sold to a service, who paid me after receipt of the phone.
    How is this legal?

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    1. That's what they did to me. They claimed if they told me why it would reveal trade secrets! I fu**ing HATE paypal!!!!!!

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    2. file with the attorney general and consumers affears

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    3. I agree! This is the same situation I am dealing with and they just don't care. Corporate greed that does not back 1 thing they say while you are on hold for hours trying to speak with a very unfriendly staff. I can only imagine why they are so unfriendly-all they handle are complaints from good people that are getting burned by paypal & other criminals.

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    4. Has anyone everyone tried getting a hold of the big cahoonas!! corporate or the front door or something? I cant seem to get past the lispy sqeaky voice fraudulent ones stealing from those big guys.

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    5. Just had a sleazy experience with their subsidiary - "Bill Me Later," that prevents you from contacting them while you're getting glitched on their application process. As a result, I ended up as someone making application while I was actually trying to prevent them from processing a glitched up application form. The problems in getting cooperation in trying to prevent any difficulties with an excellent credit history only increased with each effort. Sleazy company that appears to live up to the reputation I see their parent company - Pay Pal, has achieved with its customers.

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  4. I am a disabled vet living on a very fixed income. So when they put a freeze on my account for no reason, my wife and I had to go with out this XMAS. They refuse to give me any info to contact there corporate office. I will be letting the Department of Veterans Affairs, and strongly suggest the inform all veterans of thererefusal to help.

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    1. Beware of Paypal. Stay away from this middle people... Just use your credit card, and if anything goes wrong, they will protect you.

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    2. There are forms to file a complaint on the State of California Dept. of Justice Office of the Attorney General.

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  5. I also had my account limited after selling a pair of sunglasses and a laptop. Both were delivered and positive feedback was left by both buyers. After calling paypal, they told me that their system said I was a fraud risk, and are holding my money for 180 days, then they will release my funds, and close my account. Then the guy on the phone said that I will not be able to use PayPal ever again. He never wanted to say what I did wrong. And I have been a buyer/seller on eBay for a few years, and have always used PayPal with no problems.

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    1. Randy,
      I have joined the ranks of non-served paypal clients. There must be a way to combat such treatment!

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    2. Paypal has horrible customer service and their products aren't very effective in the real world of finance

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    3. this number is a non wroking number why would you guys have bad infomation on a company

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  6. I misplaced my debit card and thought it lost so I cancelled it. When I applied for a new one, my birth year was incorrect on the PayPal pop-up application. I corrected the year error and PayPal "restricted" my account. They are keeping my money unless I can provide a utility bill. However, my utilities are included in my rent and I cannot provide a bill. I have sent my SS card, my driver's license and passport. I have requested to be asked "Security Questions" but that is not an option. I am frustrated and if it is not resolved, going to sue and will win, in Small Claims Court. I intend to charge for my time, inconvenience, and loss of income from ebay activity. Get on the bandwagon and due the same thing, folks. This is not right.

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    1. Bonnie...Why on earth would you send "Anyone" your "SS card, driver's license and passport."? Especially a company like PayPal. Have you ever heard of "Identity Theft"???

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    2. I share your pain Bonnie,somehow when i moved i lost my card somewhere in my desk.all i wanted was a replacement,I knew it was'nt lost or stolen but to get a replacement that was the only choice, so after sending them photos of license,SS card and bank statement showing proof of address I got my card. All good right? Then a couple months later I bought a couple things on ebay and one seller would'nt ship to my UNCONFIRMED address. since then I've made a dozen phone calls,multiple emails and still can't get a simple problem like that solved even though they have all necessary info.

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    3. Same thing just happened to me I have an online company and my customers keep paying and the money keeps adding up in the account & apparently something wrong with there systems & I've been c s liking for 2 weeks with no answer. I can use my card I can't send the money into my account and there corporate numbers is out of service.
      DO NOT USE PAYPAL.

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    4. Same thing just happened to me I have an online company and my customers keep paying and the money keeps adding up in the account & apparently something wrong with there systems & I've been c s liking for 2 weeks with no answer. I can use my card I can't send the money into my account and there corporate numbers is out of service.
      DO NOT USE PAYPAL.

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    5. stupid sending them your ss and drivers licence

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    6. Try calling the Attorney General's Office in your State and filing a complaint. Many companies just ignore the customer, knowing the effort and costs it takes to make things right.

      Use every avenue to cause them to respond. Be sure to file a complaint with the BBB, as well.

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    7. these filth make al capone look like mother theresa.... may their management die the death of ciaphus (bone cancer)

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  7. I lost $200.00 almost a year ago. No matter how hard I tried to contact them, their customer service people are absolutely useless. No one want to know. The money I lost was to pay for some cancer medicine. I also cannot work due to my cancer, but it doesn't worry them. I live in New Zealand. I am still going to try and get it back though. It would be nice if they could just get some damn staff that speak good old plain English for once. Then we might get somewhere.

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    1. I thought I was the only one concerned that while the paypal customer base is predominantly english speaking, paypal employees either don't speak the language well or are simply useless examples of american slackers who happened to find customer service jobs to annoy all the ppl who actually speak good english and make important decisions each day

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  8. I have been a customer of Ebay and PayPal for over 7 years. I have had 115 transactions and a 100% favorable feedback rating. I sold three items over the weekend and when I went to my PayPal account they had a hold on my account because I allegedly have "a high level of risk associated with your account." After two phone calls to pathetic customer service reps in the Phillipines I was told that I didn't have enough seller transactions. Ebay and paypal set an arbitrary number of 25 for seller transactions.
    This is a fraud and solely for the purpose of holding customers money so they can make money with the money from interest and overnight currency trades. The also force you to use PayPal to buy the postage to get your money sooner. I have filed a complaint with the Federal Trade Commission and I suggest everyone who has been abused by this uncaring behemoth of a corporation do the same.

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  9. Well I too will be cancelling my account after the biggest waste of an hour of life spent talking to PayPal customer service.

    I do not transfer cash funds into PayPal. They confirmed that my account is setup to first draw from my paypal account, then from the bank and lastly from my credit card. So there should never be a problem with funds. Well what a surprise I got today when I went to use PayPal and found out my account was not available for use. Why? Because I had an open balance due from an earlier order. They did not use my bank or credit card to pay that balance.

    When I asked customer service why not, they said I had some cash in the account from a refund I received so they used those funds and then put a hold on my account until I manually move the money. Three different people in customer service advised me that if I had a zero balance in the account there would not have been a problem. But this FINANCIAL company could not figure out how to get the oustanding funds because there was some money in the account. They advised me that in the future when I get a refund I should logon and transfer it to my bank. A FINANCIAL company, hmmmm, does feel like a company I will trust any longer with any of my financial transactions.

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  10. When you're done talking reasoning, use something else or other meanings to talk to them to emphasize your voice. A loud bang is the best way for the world to hear you. If you have nothing to lose, make them hear you via national channels like CNN, Breaking news.... I don't like violence but in cases where they treated you like shit, be a man and fight back.

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  11. Paypal is now laundering money for other countries that are selling Virtual products. As per Paypal, you are now allowed to sell Non Working Virtual products and Paypal will stand behind you, the merchant. So go ahead people Start selling NON- Working items and you will make a ton of money .

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    1. paypal is a non-working product

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  12. Hi Everyone,

    I too facing same scenrio.. $2000 transaction didnt reach my bank.. These customer reps answering arrogantly with careless replies.. I have tried everything.. Complained to cyber police and now dealing wit FTC... I request please dont use paypal for transactions.

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    1. DO NOT USE PAYPAL.
      TRUST THIS IS NOT A LIST OF CUSTOMERS WHO ARE TRYING TO MISLEAD YOU!

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  13. I had a customer dispute what we charged him. We had the documentation to show he was billed appropriately. Paypay froze our entire account - triple the amount this person is disputing. Now how is that right? I could see the amount being disputed but not triple it! This is in the 5 figures, so a lot of money which we need for our business.

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  14. Please start an Internet uprising for fair practices. File a complaint with the Attorney General in your state. Its easy. PayPal needs to go.

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    1. THE ATTORNEY GENERAL?

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  15. I have made over a dozen phone calls to Customer Service with both PayPal and eBay, today, and keep getting Foreign Nationals. I am an American and absolutely refuse to discuss my personal or account information with Foreign Nationals. I don't mean to offend those folks, but I've had my identity stolen twice, so I have the right to be cautious. I have made phone calls to several Corporate Office Representatives with both PayPal and eBay but could get no help or response. Time for all Americans to step up to the plate and say no to Outsourcing by these wealthy Corporate Americans, who are based in the U.S. and have made most, if not all, of their monies here. Write to the Office of the U.s. President, your State Senators and Representatives, and other governmment agencies, and flood their offices with this CONCERN.

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