Johnson & Johnson Corporate Office Headquarters HQ

4 comments
Johnson & Johnson USA Corporate Office Headquarters HQ
Address:
One Johnson & Johnson Plaza
New Brunswick, NJ 08933
Corporate Phone Number: 1-732-524-0400
Fax Number: 1-732-214-0332
Email Address:info@jnj.com
Stock Symbol: JNC

Johnson & Johnson is famous for Consumer medical, Pharmaceutical, and Medical Devices and Diagnostics. The company is one of the largest medical suppliers in the USA. J&J's main competitors are Merck and Pfizer.

Johnson & Johnsons's toll-free customer service number is 1-800-526-3967. The company does encourage users to use their technical support system and help forums on their website.




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4 comments:

  1. Johnson & Johnson does not always praise nurses and their ads are not always true. I worked as a nurse for the J&J family in Concord, Mass. and the nurses were treated like dogs. Many were fired for no just cause. I had to take them to court just to get what was owed to me. Oh, when the elderly Johnson family member died, they put her cat outside to freeze to death!

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  2. Just called customer service at 1:50 PM in the afternoon on Thursday, April 23, 2015. They were closed for a staff meeting and the message said to call back in 2 hours! Not only is this idiotic for a customer service department to be unavailable during the middle of the day during the middle of a work week, but for the message to say to call back in 2 hours is very non-specific. 2 hours from what? When did the meeting start and when will it end? If I call just as it's getting out I'm supposed to wait another two hours until re-calling? Obviously they don't want to handle the call in a customer friendly manner.

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  3. J & J has poor products and even more poor Customer Service. I just called their HQ phone number 1-732-524-0400 and got hung up on, which is a guaranteed way to lose customers permanently. The complaint is on J&J Waterproof Tough Strips that I bought because of a difficult area to put a bandaid between my index and middle fingers: It did not adhere worth anything and I had the surface clean and dry. I had to tape it down with extra 3M one inch wide tape. Then I went to Wallgreens Pharmacy where I had paid $4.79 + our 9% sales tax for the J & J product 3-8137-004833-6 (bar code)to get proof of price because I had lost my sales receipt. I then went to Wal-Mart and bought a much better product, their brand Equate Strong Strips bandages, Heavy-duty durability cloth strips for $1.94 for 20 bandages at less than HALF the cost of the J & J product and this Wal-Mart product really holds to the skin well and is a 100 times better product. No, I do not expect J & J to post this complaint.

    Sincerely,
    raptor1

    ReplyDelete
  4. Evidently J & J does not like Complaints so they make it difficult to post the truth about one of their many overpriced products.

    J & J has poor products and even more poor Customer Service. I just called their HQ phone number 1-732-524-0400 and got hung up on, which is a guaranteed way to lose customers permanently. The complaint is on J&J Waterproof Tough Strips that I bought because of a difficult area to put a bandaid between my index and middle fingers: It did not adhere worth anything and I had the surface clean and dry. I had to tape it down with extra 3M one inch wide tape. Then I went to Wallgreens Pharmacy where I had paid $4.79 + our 9% sales tax for the J & J product 3-8137-004833-6 (bar code)to get proof of price because I had lost my sales receipt. I then went to Wal-Mart and bought a much better product, their brand Equate Strong Strips bandages, Heavy-duty durability cloth strips for $1.94 for 20 bandages at less than HALF the cost of the J & J product and this Wal-Mart product really holds to the skin well and is a 100 times better product. No, I do not expect J & J to post this complaint.

    Sincerely,
    raptor1

    ReplyDelete

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