Office Depot Corporate Office Headquarters HQ

129 comments
Office Depot Corporate Office Headquarters HQ
Address:
6600 North Military Trail
Boca Raton, Florida 33449
Corporate Phone Number: 1-561-438-4800
Fax Number: 1-561-438-4400
Email: [email protected]
Stock Symbol: ODP
Customer Service Number: 1-800-463-3768



Office Depot is famous for large office supply and business supply stores worldwide. Office Depot also sells business supplies and home office supplies through their website, OfficeDepot.com.

Office Depot offers online support, email support and phone support. Office Depot's customer service phone number is 1-800-463-3768. Their support hours are 24 hours a day, 7 days a week.

Office Depot Corporate Offices

Office Depot's Global Headquarters


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129 comments:

  1. Office Depot's building looks great. I'm in Florida and I think I will drive down and visit them. Does anyone know if they give tours?

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    1. I think they do. I was on one and it was great. learned a lot...

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    2. We will never go back to office Depot, Dollar stores beat the heck of office supply stores

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    3. I heard Office Max bought Office Depot, if they buy staples, then they will have what looks like a monopoly, or may or may not be. What would Best buy say about that?

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    4. Office Depot bought Office Max thats why the new name is Office Depot Inc.

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    5. Office depot has the most rudest employees I have ever encountered.

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    6. Let's see what they do with sponsoring Tony Stewart's race car since Hot Head Stewart killed the young driver in New York

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    7. My name is Dr. Richard Bauer,D.M.D. I'm a Cosmetic and Family Dentist in Delray Beach. I will offer all employees of Office Depot when on the dental PPO insurance zero copays. That means I will waive all deductables and copays. If this is something that may interest you, please call my office at 561-243-8833

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    8. I had to pesent some training online this morning and realized that I didn't have my laptop charger. The Modesto Office Depot Manager (Madrid) OKd me to come in 20 minutes before they opened to buy a charger.
      Nikki made sure that the plug would work and Shannon rang me out quick so I could TCB. Thank You Office Depot, this is the kind of thing that builds loyalty.

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    9. Customer Relations ? What customer relations? You speak with a customer support specialist that takes your info and proceeds to do "nothing".
      It has become clear now why Office Depot is closing stores and soon will be no more
      A total waste of my time


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    10. Women's right to choose...NOT!!!! How does a company that talks the diversity talk, choose to not print the pro-life flyers of a woman that requested having some copies made? Where is the woman's right to choose in this situation?? It's all garbage and psycho-babble meant to perpetuate the belief that all choices hold value. The truth of their diversity view is this.... Diversity is only supported when it conforms with their beliefs. I'll find a local, family business for my office supplies in the future. We definitely don't need to support a narrow-minded company that doesn't support all positions of diversity.

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    11. Office Depot is pure pond scum. They refused to print a Christian bulletin that included a prayer but happily printed a Muslim call for Jihad and killing of infidels. I will never buy anything from them the rest of my life, nor will I buy from any of their other acquired assets such as Staples. I can buy the same things from Tiger Direct, Walmart and other local stores, they can go to hell, and I am not all that religious but I hate the PC BS that has been perpetrated by people such as the ones at Office Depot.

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    12. Office Depot and Office Max refusing to print Christian materials is too much for me especially when they print Muslim and Jihad materials to kill infidels! I will not shop at your stores anymore.

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    13. Married to a lady for 30 years.Have son.Haven't heard from awhile,todays my birthday.Tried the headquarters where she works just to find out our sons situation that's all.Called twice yesterday and was hung up on,huh.No! don't want her NEW number,just a reply about OUR son.Worried POPS on his birthday

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    14. I took my phone for the screen to be replaced, the tech who did my phone mess it up and now they send it out to be fix, and its been a week and I had not receive my phone.

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  2. just kidding. yes they give tours

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  3. I think it is a same that the board of office depot is willing to sacrafice the BEST managers and employee's JUST to get a 62% attachment rate when it CANNOT be done it todays economy!!! WHY do the operations officer and reginal managers and district managers STAND UP and say something???? It's thier company to!!! They are ALL going to get the ax because of the idiot ceo running around like a chicken with his head cut off!!! He has NO CLUE about what each store is about...so managers and assistants are quiting in droves to go somewhere sane!!! District managers don't take up for managers out of fear...do you really think it will save your butt???????? NO I was a spouse of a manager and could see how the hours were being cut and no new help and had to work 12 straight and one off and do it again!!!! This the ONLY store where the DM allows it!!!! He is suppose to cover ALL the stores in his district but only goes to the ones in charleston and NEVER visits the other stores. NO MANAGER follows the plan the DM's give them to have employee's just STAND around waiting for customers when they could be working and all the store use the people they have any way they see fit to meet expectation on plan, but if the DM stays in your office every day your not allowed to flex your staff to meet the needs of the store....they are NOT all the same!!!!! WHO do you think knows better how to run it..??? the ceo or the manager who wants return customers. That won't happen if you don't cater to them!!!! My spouse use to LOVE being the manager..but the ceo has tied their hands now and so OD is slowing sinking into the sea with all hands....they know it's coming but are too afraid to speak up thinking it will save them....IT WON'T!!! Just delays the obvious!!! What a shame to see it go down when all it needs it a good leader who KNOWs what he's doing....so far they haven't!!!! SHAME on you office DEPOT!!!

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    1. I agree and I work in the same district you are talking about. There is a huge disconnect from corporate to the store level and our DM Dick seems like he has no clue how to run thing at times

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    2. corparate people should work in a store for a week or two. and live with their policies.
      Why ask me what brings me in to the store? I'm shopping, really give me a break.

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    3. Been that way for years. Not a surprise as OD has modeled itself after Staples and Max just as Wal-Mart has done looking more like a Target in appearance and store management. Customer service is not the priority anymore. And definitely not employee retention as they treat employees poorly at OD.

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  4. This is the second time that I have shopped at Office Depot as I have most recently relocated where one is located. Both times, I have seen at least 7 - 10 employees with only two cashiers with long lines in both. They appear to be oblivious to the check out line. Actually, the first time, we had to get in line twice due to the format of their purchasing of larger items. On the positive side, there were two employees by the school supplies who were willing to assist locate items prior to that. I just do not have an overall interest of returning.

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  5. Never again will we shop at any Office Depot location including online. We shopped exclusively with Office Depot for years with no ploblems until today. After our check wouldnt go thru the manager wasnt much help and only told us to call Telecheck. There is NO GOOD reason our check should have been declined. Because of their inconvience Im out of toner, which had to of been defective to begin with because it lasted less than a week (which has NEVER happened before and they refused to do anything about it). We have bought alot of office supplies over the years from them and to be treated like we are nobody after all that we spend is bullshit. They are not helpful, said there was nothing they could do about the check, which I know isnt true and they could have over rode it. But thats ok, we went to their competition and ended up getting it cheaper and their service is 10 times better than Office Depot ever was.

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    1. Checks have to go through the machine, and if that doesn't read it, it CAN be entered in manually. However if it still won't go through there really isn't actually any way to override it. And if the toner only lasted less than a week, you should have been able to return it as defective, as long as you had the receipt. I've processed many returns of defective cartridges. As long as there's a receipt and it's within 30 days. Maybe the policies were different in 2011, but my store takes care of it no questions asked on a regular basis.

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  6. Office depot is a company that doesn't care about their workers they run the good ones in the ground treat them bad and while they are working themselfs half to death the other workers who they show favoritism stand around do nothing go hide in the break room or go outside do nothing all night its not fair to the other workers and the store manager does nothing that's not good leadership good leadership is being fair that every employee pulls its own weight and work together as a team and if that doesn't happen the ones that do work will slack off

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  7. In these tough economic times, why is Customer Service located in South America? Pleeeeze, we need jobs here!

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  8. CAN I SAY RUDE PEOPLE AT OFFICE DEPOT?? VERY VERY POOR MANAGEMENT SKILLS - EVEN THE LADY WHOM ANSWERS THE PHONE AT THE CORP, HEADQUARTERS!!!

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    1. Totally rude! I will NEVER order a thing from Office Depot online or in their stores again! They are a joke of a company. They screwed up MY order, said something was available for store pickup and when I went to store they didn't have it. They had already charged my debit and said it would take 5-7 days to get my money back on my debit card. To make a VERY long story short,THEY screwed up and held my money on hold! JERKS!!! This is very bad business practice!

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    2. I agree. I am very disappointed with the Office Depot. I was trying to order something for a Christmas gift only to be told the3 times that I went in the store it was not available, however they were still advertising it. I was also told on my 2nd trip there I could fill out a form and get the item for the advertised price, when I came back to check asked the Manager about and he informed me the sales person gave me wrong information.

      Finally on the 4th trip to the store a sales person suggested I order on line and it would take 3 days. We did the order in the store on the 13th and he stated I would have it by the 15th. Waited, for several days and I received a door tag from fedex so I was really excited. Called to make arrangements to pick up the package got there today and it was not my order from OFFICE Depot.

      Called the 800 number given and the automated system said "in process" so I requested to speak with an Agent. The Agent proceed to tell me the same thing, so I asked what did that mean. I was then told that there were 2 attempts made with no success. I asked by whom, she said a third party was all she could tell me. I then asked do they leave door tags stating they tried like the other companies, she stated she didn't know. All she could say was it is a third party that makes deliveries.

      She then said hold on because the item could not be delivered a credit was issued and you should see it in your account.

      I expressed my disappointment to her about the service and informed her that they have just lost a valuable customer.

      I then checked my account and nothing was refunded, so I called back to inquire. Only to be told that it was just processed and it would take 5 - 7 days to be credited back. It didn't take 5 - 7 do take out of my account. Again very bad business.

      This is the end for me and OFFICE Depot. STAPLES here I come.

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  9. OD is horrible! I read in a comment where a customers check did not go thru and they had no reason why...I placed an online order like I always do to have it delivered to my office and my credit card was rejected with no reason why and they did not even notify me. They just did not deliver my supplies. I called to check on my order and they gave me a different reason for their screw up with every person I got transferred to up to management who simply said "Sorry- you can go onine and try again" and I said "to wait another week to find out you screewed it up again while I need ink in my printer the whole time. No thanks! We have a Staples close by so I will just take my business elsewhere" and I got told simply "okay." You gave your custyomer service to South America and they obviously could not care any less if you keep or lose your customers. Hope you get what you deserve for sending jobs out of the US. Maybe they will buy from you and you can transfer customer sevice here to the US and give us some jobs!!!!

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  10. Office Depot has a new facilities management company called IIM Inovations in Management. They do not pay there bills. They do not keep to the terms of there agreements. They want to pay you what they think you should make for work performed on the buildings but don't want to pay the bills. Don't do any work for them!!!

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  11. Home depot needs an honesty check! They frequently offer discontinued merchandise as special sale items such as those listed for Black Friday promotion.

    The listed H P 6500 is largely discontinued stock . I wound up purchasing the 8500 model after finding the 6500 unavailable at several branch stores.

    This does loyal customers a disservice & is misleading at best!

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    1. Maybe you should've tried Office Depot instead of Home Depot. You might have better odds there.

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  12. I went to office depot today, coupons in hand. I saw that the products I wanted were on clearance for $1.92, I had coupons for $2. And I was going to buy everything I could get my hands on. When I got to the register with my products, the manager was there waiting for me, and told me that I could not use my coupons. When did they stop taking manufacturer coupons? He said "if they were $10, sure...but NOT for this price." I said, "but these are manufacturer coupons"... a store not take manufacturer coupons??? I have NEVER heard that in the decade I have been couponing!!!!!!!!! I was dumbfounded, I must say. After I told him that the manufacturer would pay them an additional almost .20 cents for every coupon they accepted from me, he still said he would not accept them, told me to call 1-800-GO Depot, where I had to try to communicate with people from India (I have nothing against Indians nor their accent, it WAS just difficult to Communicate) and then the manager threw my items down on the floor into a basket.

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    1. I am truly appalled that this happened (and some of the other things posted here) and I hope you contacted a higher level of authority. I am embarrassed at this moment to work for this company) and the only reassurance I can pass on is the fact that over the next three months (and last two weeks for that matter) all Office Depot employees, from the cashiers to the regional vice presidents, are undergoing extreme retraining courses on customer service and we are restructuring the way we do business to completely focus on our one main responsibility...customer satisfaction.

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  13. I was surprised when I went to my Office Depot today and saw a sign on the door stating that you are closed on Thanksgiving. I asked the manager why you choose to be closed on Thanksgiving but are open on Easter Sunday. He said it was open for people of different religions who don't believe in Easter. He also said you are closed on Christmas Day -- isn't that a religious holiday --- oh yeah, you're closed because of Santa Clause. If that is the case why do you close on Easter for the Easter Bunny. I would be interested in knowing how many people who don't believe in God, Jesus or our Lord were in your stores on Easter.

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    1. WE did not like it some of us have children and would have like to attend church with them that day or even have Easter sunday dinner with our families. Office Depot is one money hungry company.

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    2. That is for sure. We have to work three hours Thanksgiving night and
      then be back Black Friday. Money hungry bastards!!!!!

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  14. Watching Bavita a manager at office depot in Sandcity, ca 93955, Scream at her employee infront of myself and other fellow customers was NOT PROFESSIONAL! I also experienced watching Kelly, another manager at Office Depot in Sandcity ca, NOT ALLOW A BREAK OR LUNCH BREAK FOR HIS EMPLOYEE IS UNACCEPTABLE!!! ALSO WHILE THERE IS ONLY ONE CASHIER HELPING CHECK OUT CUSTOMERS THE OTHER EMPLOYEES DIDN'T BUDGE TO ASSIST CUSTOMERS AND CONTINUED TO IGNORE THE CASHIERS REQUEST FOR BACKUP!!!! THIS IS UNACCEPTABLE CUSTOMER SERVICE AS WELL AS THE WORST SIGHT I'VE SEEN OF A MANAGER CURSE OUT AN EMPLOYEE FOR DOING THE BEST SHE COULD ASSISTING CUSTOMERS AND CHECKING OUT CUSTOMERS AT THE CASHIER STAND. I RECOMMEND A INVESTIGATION AT THIS OFFICE DEPOT IN SANDCITY CA TO STOP THIS BEHAVIOR IMMEDIATELY!!!ALSO BAVITA SHOULD BE FIRED FOR CURSING INFRONT OF CUSTOMERS EVEN WITH YOUNGER CHILDREN IN THE STORE!!!!!!!!!! PLEASE TAKE THIS IN TO FURTHER NOTICE AND DO SOMETHING ABOUT THE CUSTOMER SERVICE AND THE WAY YOUR MANAGER TREATS YOUR EMPLOYEES!!!!!!

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  15. I actually work at Walmart in Bryant Arkansas . I get harassed on a Dailey basis from another employee, she actually made a physical threat to me and will laugh and make jokes when I walk by her, or intentionally walk by me to mean mug me, she is on her phone non stop cursing saying f this f that in front of customers. I talked to 3 different managers about situation, they moved me away from her, but threats are still bein made, nothing has changed. Labor laws state u should not have to work in a hostile work invironment nor feel threatened. I really don't know what else to do bout the situation. But im going to keep my head up, and see what else can be done. My next step probably will get the situation took care of. Will see

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  16. I visited the Office Depot store # 934 in San Diego to return a clearly malfunctioning tablet. I agonized over returning the item beforehand thinking it was really going to be a hassle and another battle to return it. As it happened, I was hooked up with Harry Gazca,
    Product Solutions Manager, on duty at that time. I can't tell you how well Harry handled the return. His remarkable style and carisma,
    not to mention natural charm, completely disarmed me and made me feel so at ease as to actually spend additional funds on a upgrade replacement, and feel great doing it.
    I'm not a easily impressed person, mostly disappointed with most of humanity, but when it comes to Harry....you guys better take a closer look. Cloning may be a option.

    dw
    San Diego

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  17. As a recently canned employee, i can tell you that the accusations of poor management and stressed out atmosphere is absolutely true. positive reinforcement is unheard of. instead, the culture encourages, expects managers to be quick with negative writeups in order to keep down wages and raises and justify firing senority staff earning a reasonable salary.

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    1. This is true. And I know because I'm a current assistant manager and we are told to keep turnover high. And they are atthe stage where they will most likely go out of business. They expect way to much from the limited amount of payroll we are given to work with. Office depot does not care about the employess at all. Or atleast it seems that way to many people here in my district.

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    2. I myself see the tides turning. The stores are tranfering junk merchandised between them and selling ti to the customers. We are not ordering anything new and as far as raises unheard ofve. And employee at my store was denied a raise because he wears earring, but when he was hired they didn't mention to him he could not wear them. Isn't this unlawful?????? Shame on you

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    3. file a discrimination complaint and watch how fast they change their minds and methods

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  18. I made a purchase on Dec 30, 2011 and split the payment with a gift card ($85.59) and check ($139.07). The check was submitted electronically and taken from my account virtually immediately. I returned this entire purchase on Jan 10th, 2012; which is 11 days after the purchase. Upon returning this purchase, I was force into receiving a store gift card for the entire purchase ($224.66) which I can only spend in your stores. I understand receiving a gift card for the portion I purchased originally with a gift card, but I do not understand receiving a gift card for the portion I purchased with a check. On the back of your receipt, it clearly states that, "If You Paid With: Cash or check greater than 10 days ago; Your Refund Will Be: Cash." I will no longer shop in your stores, if your intentions are to violate your own policies. I demand a full refund in cash immediately.

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  19. Whatever you do be careful of their visa debit card as a rebate. I got one for $10 and tried to use it several times with the pin they gave me. Didn't work. So I finally threw it away. Laater I emailed customer service and told them about it. The lady said she couldn't do anything about it because I threw it away. I said I threw it away beacuse it didn't work. I said, well you sent it to my address, don't you have a record? She said no, and that was all. I said I'll take my business elsewhere. So she just said ok. I didn't tell her we have an OfficeMax and Staples here also. Let me tell you that $10 cost them a lot of money this past year. haha. Idiots.

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  20. On Dec. 11, 2011, I took my laptop to Office Depot for repair. I was told it would have to be shipped to the Central Lab in CA, because they couldn't repair it in store. It was suppose to take 2 weeks. I called Office Depot after 4 weeks. Only 1 person returned my call, and he couldn't give me any information. I finally had to go to the store and talk to the manager. The manager told me he would contact me in a couple days, he never did. I called the next day, and he wasn't in, so I threatened to go to Corporate. After 5 weeks, I sent a letter to Corporate. That same week, I received a phone call telling me my computer was repaired. I picked it up one evening, the next evening, it didn't work again. I paid over $279.00 for this repair, and they had my computer for over 6 weeks, which they never bothered to call me the entire time. Office Depot has lost my business forever.

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  21. I recently went into my local store just before closing - I needed name badges for an event the next day. When I went to checkout, I realized I had left my billfold at the office. The store would have been closed by the time I made the trip back to my office. The assistant manager realized how important this was to me and PAID FOR IT WITH HIS OWN CREDIT CARD - $45! He did not know me. I brought him cash the next day. You can't paint an entire company with the same brush. There are two stores in my area (Houston, TX) and I have always received EXCELLENT SERVICE.

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  22. I ordered a printer online yesterday, what sold me was the next day delivery since myself and 2 kids have been very sick. Perfect i needed it the next day for an assignment due the following day. At noon after checking the front door about a dozen times waiting for it i decided to check the tracking number. I didnt recive an email recipt or anything so i contacted customer care to get one. He sent one, then i saw it hadn't even left the warehouse. I called and spent the last hour and a half dealing with customer service who couldnt do anything, they wouldnt even switch it to store pick up for me to drive me and my sick kids down there to pick it up. So fine ill buy from someone else after all this confusion right....yeah they say that the credit wont hit my account for a week.... It came out of my account instantly but now i have to wait a week for my money back. There should be a law against this.

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  23. I just need to correct the spelling of my first name and to update my address so that I can add a shredder warranty. I cannot locate the link to do this with Office Depot. Where do I locate this. I have tried several things already. Please help!

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    1. Hello Anonymous, My name is Emily and I will attempt to assist you to the best of my ability. I have a few questions for you, if you don't mind.

      1. Have you managed to have your question answered? If so, then I am glad the information was locatable and you were taken care off.

      2. Now, I see you say "update your address" Is this for a work life rewards program?

      3. Did you purchase our protection plan or are you referring to the manufacturer's warranty?

      I will respond as quickly as I can.

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  24. Who really cares about the crap at Office Depot. They are getting what they deserve for the ACCO/GBC techs who service their equipment in their print shop. These techs are overcharging them for parts they do not need so the techs can meet their $300 quota per day. Both companies are making great profits cheating their customers and making their shareholders so happy that they crap in their Walmart pants!!

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  25. Office Depot is getting cheated by ACCO / GBC techs who service their print shop finishing eqpt. The techs have to meet a $300 per day quota so they charge Office Depot for parts they do not really need. Office Depot has to pass this on to their customers. CORPORATE GREED!!!! At least the shareholder are happy!!

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  26. Office Depot sucks. Their reward program is a scam. I was supposed to get money back on several items I bought. Nothing came from OD. When I called they said I was supposed to get an email and since I did not get the email, my money credit has expired and I am unable to get it.

    wow. what a horrible system. I will never shop at office depot again and I am returning the things I bought yesterday.

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